HappyEasyGo Complaints & Reviews

Jun 26, 2021

Updated by Sumit Mahin Aggarwal PFB MAIL TRAIL WHERE IT WAS MENTIONED AIR INDIA REFUND INITIATED ON 21ST APRIL 2021 BUT I HAVE NOT RECIVED MONEY IN MY ACCOUNT YET.

HAPPY EASY GO TEAM IS POSTPONING AND ALWAYS ASKING FOR MORE TIME.

From: [protected]@happyeasygo.com <[protected]@happyeasygo.com>
Date: Mon, Jun 21, 2021 at 12:54 AM
Subject: CaseId[protected]:RE: Fwd: Request to provide Refund status confirmation for PNR: HTT71
To: <sumit.[protected]@gmail.com>

Dear Sumit,

Greetings from Happyeasygo!!

This is in reference with your refund request for Order ID:[protected]

We regret the inconvenience caused to you.

Please be informed that our team is working on your refund issue on priority.

We shall try our best to process the refund at the earliest. We request you to kindly bear with us.

We hope that all query have been resolved and in case of any further clarifications please feel free to reply. We will be happy to assist you .

Note: Convenience fee and Insurance amount are non- refundable

Note:-Happyeasygo executives or representatives will NEVER ask you for your personal information i.e. your card details, passwords, PIN, CVV, OTP etc. DO NOT share these details with anyone over phone, SMS, WhatsApp, email or any other source

Customer Care
Vasu Singhal
d[protected]c93-AttachmentId-116873
[protected] Original message[protected]
From: sumit.[protected]@gmail.com
Date: Sun, 20 Jun, 2021 at 10:26 PM
Subject: Fwd: Request to provide Refund status confirmation for PNR: HTT71
To: [protected]@happyeasygo.com,
Hello Team,

Refer below email.

Why till now money is not credited to my account as it is mentioned below email refund has been initiated from Air India 20th April 2021 ?

Regards,
Sumit

[protected] Forwarded message[protected]
From: Air India <[protected]@airindia.in>
Date: Sun, 20 Jun 2021, 7:00 pm
Subject: Re: Request to provide Refund status confirmation for PNR: HTT71
To: sumit.[protected]@gmail.com < sumit.[protected]@gmail.com>

Dear Sir/Madam,

Greetings from Air India !
?
We acknowledged the receipt of your mail, we apologies for the inconvenience caused and unintentional delay in responding to you.
?
We would like to inform you that, as we have checked with your ticket details your ticket status is reflecting as refunded and your refund is initiated on 20th Apr 2021. If you have not received the same then kindly contact your travel agent. As per policy, Air India always refunds the amount in the travel agent's account first of the bookings which are done through the travel agent.

For any further assistance please feel free to contact us.

Thank you for writing us. Have a great time!

Regards,
?Nikita
Air India Contact Us Team.


[protected] Original Message[protected]
From: sumit.[protected]@gmail.com [ sumit.[protected]@gmail.com]
Sent: 17/6/2021 6:42 pm
To: [protected]@airindia.in
Subject: Re: Request to provide Refund status confirmation for PNR: HTT71

Hi Team, Pls respond.

On Mon, 14 Jun 2021, 10:14 pm Sumit Aggarwal, < sumit.[protected]@gmail.com> wrote:
Hi Team,

Request to provide Refund status confirmation for PNR: HTT71.

Please find attached the Air India ticket for your reference and the below details :-
E-ticket number :[protected] and[protected]
Passenger name : Ms. Malika Aggarwal and Mstr. Mahin Aggarwal
Date of travel : 27 April 2020
Origin and destination : IXC(Chandigarh) to PNQ (Pune)
Please let me know if any other information is required from my side.

Thanks and Regards,
Sumit Aggarwal
+[protected]