HappyEasyGo Complaints & Reviews

My flight was cancelled by airline which was on 8th June from jammu to varanasi I contacted airline and they refund the whole amount I send their mail to happyeasygo but still they did not refund any amount every time I call them they say we are still working on it they are humiliating me for me 6000 is really a big money as I booked this ticket for my friend he asking me for his money and I dont have money in my account im losing my mind...

I have booked a flight using them for 5 th june with gofirst. The flight got cancelled and refund was initiated by gofirst. I raised the refund request on happeasygo on the same day. Now its 29th June and gofirst is saying that they have deposited money into happyeasygo's account but they are not proceeding with my refund. This is my booking id[protected]...

Almost 60 days gone but i have not received the flight cancellation refund payment till date. Request you to pls refund the amount on top priority.

Trip ID:[protected] &[protected]
Flight date : 24th Apr 2021
From chennai to Port Blair...

My flight got canceled by the airline on 10 may and i still have not been issued a refund. I’ve called them every second and they are like we are on it but no refund is being given. The airline is telling me that they have refunded the full amount right away to happyeasygo. I want my money back.
Order id:[protected]...

I have cancelled my tickets books through happy easygo during Covid 19 Pandemic situation, the ticket was booked for 26th april 2020 & 23rd May 2020. I haven't received the refund amount. As per government, The refund should take place for the cancelled ticket. As you are aware we had no choice of travelling at that time as there were no airlines right? Then why this is not being refunded. I need a clarification for this matter asap.
i...

By far the worst flight booking app I've used. My flight was cancelled due to lockdown and hence I was eligible for a partial refund as stated by Goair. When I sent the mail as proof to Happyeasygo, they stated that the refund will be processed but to no avail. On top of that, but still, I didn't get any single rupees of refund. They have a policy of refunding the amount after 45 days. That's just ridiculous.I am uninstalling this app. Worst...

On 9th March 2021 I booked my ticket IDR to RPR booking no.[protected] which was cancelled due to some incorrect information and new ticket was booked immediately on same day.

On their executive's suggestion I called the airline to request for full refund. Then It was cancelled directly by airline (Indigo) and a full refund was processed within a week time.
I informed to HEG immediately and got the assurance...

I haven't received my refund as yet. Also, haven't received any appropriate response for the same....

I had booked a ticket for Indigo flight via Happy Easy Go app. But later on I cancelled the ticket. But the refund amount of avout Rs.3800 has not been credited in my account. Airline company refunded to Happy easy go but Happy Easy go didn't send me the refunded amount.

Below are the flight ticket details.

Trip Id:[protected]
Flight No: Tirupati - Chandigarh (6E7258, 6E6659)
Traveller:...

I booked Indigo Flight 6E-6374 dtd 15.6.21 from Chennai to Ahmedabad through HappyEasy go.
Indigo cancelled this flight and they accepted my on line cancellation and issue credit note for refund of full amount.
I informed this to Happy Easy go who informed me to cancelled this ticket on their app.which i tried. They are asking to attached proof of cancellation msg from Indigo which i have received.
Their app is so complicated...

I booked my flight ticket last year and date of travel 27 APRIL 2020 and the flight got cancelled. Air India Airlines refunded my money to happy easy go on 20th April 2021 and send confirmation email as well. I raised a refund request Jan 2021 to happy easy go portal. Till now, I didn't get my refund back and every times they are saying we need more time. I don't know what is happening in Happy Easy Go. I need my money back....

I had booked two Indigo tickets from Happy easy go with the order ID as
1.[protected] passengers
2.[protected] passenger

Due to Covid second wave i had to cancel both the tickets directly through Indigo. The post Covid policy of Indigo was consumer supportive and had cancelled the ticket by converting the money in to vouchers and transferring the balance of Rs. 3054/- to happy easy go...

It's been more than 6 months and I'm running behind them for refund, no intent in refunding my money. The flight has said that they have refunded the agency, but happyeasygo staying please wait and wait. How much should I wait???
Pnr XEE4GD...

CaseId[protected]

Order ID:[protected]

My flight was cancelled because of covid lockdown last year and I am still awaiting refund for that....

Order ID:[protected]

Booked ticket from mumbai to Jaipur
Trip ID :[protected]
Mumbai Jaipur Sat, 04 Apr 2020

G82607
BOM 18:55
Sat, 04 Apr 2020
JAI 21:05
Sat, 04 Apr 2020

Base fare
Rs. 2, 168
Taxes & fees
Rs. 932
Convenience fee
Rs. 280
Customer Prom.
Rs. 0
Total
Rs. 3, 380br...

This is regarding my booking ID[protected] with Happyeasygo, which is not confirmed yet however the amount was deducted yesterday and the team called me today at 10:45 am saying the hotel booking is not confirmed yet and asked to wait. I called many a times and nobody resolved the issue instead asked to wait. Not even 24 hrs left in my travel. Such an unprofessional behaviour of the company. I want my refund and the losses which I'am...

They are taking more then 6 months to refund the money which is still pending . Airline refunded them before 6 months and they are not refunding still...

For travel dated 1st may 2021 booked through Happy EasyGo.

Happy EasyGo refund query for order id:
[protected]

flight was cancelled due to operational reason.
When contacted goair it was confirmed by them that cancellation amount credited to happy easygo on 17.05.2021.

Several request mail to happy easy go for the refund. Seems they are not interested in returning the received...

I have booked flight from Ranchi to Mumbai but same was cancelled by Airline. Now pls confirm when amount will be get refunded.

Order id[protected]

For refund process why I have to wait for 90 days....

I have canceled my ticket on the 10th of March as the flight got canceled. Although HEG has acknowledged the issue, it has been three months and I haven't any refund.

The airline has already refunded the amount to HEG so there is no question of resolution from the airline. HEG just has to transfer the amount to my account.

order ID:[protected]
Case Id:[protected]...