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HappyEasyGo
Happyeasygo Group
Customer satisfaction rating: 6%
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COMPLAINTS

HappyEasyGo Customer Care

Happyeasygo Group

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Address
AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
India - 122015

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Customer satisfaction rating
6%
Complaints
740
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0
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43
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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HappyEasyGo Complaints & Reviews

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HappyEasyGo — happyeasygo - money deducted for failed booking

 [email protected]
I tried booking tickets from Ranchi(IXR) to Bangalore(BLR) on 30th March'2018 through happyeasygo.com for which I made three...
Complaint comments  Comments  (2)

 D k sharma29
Happyeasygo rider house guru gram is a travel agent which is dishonest to the extreme.

Refund of rs 200/ buy indigo and rs200/- buy go air was credited to their account by airline in feb 18 to be credited to my account.

Since than i am taking up the matter with them and they are not refunding the amount.

Same experience i had with my earlier refunds too with this company i want to notify one and all through this forum that be very cautions while dealing with this company was
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     Pankaj Mann
    I had booked a booked a ticket on 11 may 2018 under trip id[protected] from pune to delhi money was cut from my account but ticket was not booked i tried contacting the happyeasygo team but they are not picking up calls neither are they replying to my emails
    I have provided them with bank statement plus the transaction id but they are not responding in any way
    I have tried calling them and written english mails but they are not responding
    A case should be registered against them under section 420 for fraud
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       Richass
      I booked tickets from goa to bangalore for an air asia flight. The flight was scheduled for 2nd of may 2018. The flight got cancelled and air asia gave us the option to avail a refund on the whole amount or get a reschedule. We opted for cancellation on 24th of april. Air asia refunded the amount to happyeasygo on 26th april. Since then i'm struggling to get the refund. First i waited for a week after which i called them. They didn't even start processing. They ask me to mail my flight details to their customer service, only after which they said they can proceed. They call this their standard procedure. I do that too. But no one gets in touch. I keep on calling, no one answers. Finally, they pick up and promise a refund within 2 days. It's been way more than 2 days. Now neither do i have the refund with me nor is anyone answering my call. They are just a scam. Please stay away.
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        HappyEasyGo.com — cheating on refunding after cancellation

         chetankini
        This is chetan, ([protected])
        I had booked the tickets through this # agent and the ticket cost me around 4705/- rs and...
        Complaint comments  Comments  (2)

         ds48524
        I was trying to book the ticket from happy easy go but trust me its not easy. From mumbai to bangalore i have made the payment however after getting the payment website said payment failed however same time i got the email from happyeasygo that they have received the payment and i will get my ticket within 45 mins. After 45 mins i got another email that they wont be sending ticket as price of fair has been increased. I called them and told them that i can pay balance amount however customer service asking me to book a fresh ticket. However i they didnt help me. They have pathetic customer service same like their website. If anyone reading from happyeasygo find below my trip id:[protected]. I would like to give -5 star for this kind of pathetic service.


        they confirmed payment but didn
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          HappyEasyGo.com — airline ticket [Resolved]

           tarunpriti
          Dear happyeasygo team,

          I have booked a ticket for my friend yesterday considering the fact that i would get...

          HappyEasyGo.com — fraud happyeasygo.com and the ceo

           satya8019
          I have booked air tickets from bangalore to delhi, from happyeasygo.com i did the payment through mobikwik wallet of rupees...
          Complaint comments  Comments  (5)

          HappyEasyGo — not changing title of name mentioned wrong by mistake

           amanvr
          More than 13 days and not changing my name title, according to airlines it's just a work of 5 minutes and they need to update...

           Akash Bhandari
          Trip Id[protected] .
          My tickets were for a round journey from bangalore to ahmedabad and i had booked them on 3rd feb for a amount of 6800...these tickets were cancelled by the company without any knowledge to me and even a refund of rs100 was intiated to me but i got to know about the refund today that is 25th april...that is my mistak i didn notice the mail but the tickets were not cancelled by me and it is a clear case of fraud done by the company ...no message or phone call was done to me by the company regarding it...i had to pay an extra 12000 jus to travel in the same flight and i had to pay more 10000 to travel back from ahmedabd to bangalore...it is a clear fraud done by the company which cost me alot of incovnience and money...


          ticket cancelled without my knowledge
          ticket cancelled without my knowledge
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             Venkata Srihari
            Hello HappyEasyGo,

            My Name is Veena Sunanda, I Booked Several Tickets for me and my family members ongoing Trip from Hyderabad to Chennai and Chennai to Hyderabad. While i am doing booking some Orders are not confirmed, as per conversation call by your customer care people it happened due to price change.

            It is confirmed that HappyEasyGO refund the total amount paid for these Orders. The same has confirmed HappyEasyGO by Email also.Totally 5 Orders are not confirmed with the same cause. I am attaching the emails i received from your customer care for refund for these 5 not confirmed but paid Orders.

            Orders Not Confirmed and Received Email from Customer Care for refund List
            (Total 5 in Number)

            #[protected] Nandini M - Hyderabad - Chennai

            #[protected] Lavanya Elleanti - Hyderabad - Chennai

            #[protected] Bhanu Prasad - Chennai - Hyderabad

            #[protected] Nandini Medasani - Hyderabad - Chennai

            #[protected] Kosaraju Laxmi Kanta Rao - Hyderabad - Chennai

            In email it is mentioned that the money will be reflected in my account in 7-10 Working days. I also called to your customer care regarding this, and got response that i need to wait at least 7 working days.

            Today is 8th Working day and completed today's business hours. My money is not refunded or i did not receive any communication from HappyEasyGO regarding this. I am deeply disappointed and I strongly believe that you are not doing your part properly. I try to reach out to your customer care through phone and got no response.

            I want my refund with in 48 hours and i am copying this to email to Deputy Secretary for ministry of Aviation Shri T.N Trivediand Director of Department of Consumer Affairs, New Delhi.

            Not responding to Customer Care Calls and Emails is Offense and this can be treated as harassment. BCZ of this i am undergoing stress and effecting my health. Happy Easy Go is the responsible for this if anything happens to me.

            Regards
            Veena Sunanda
            Phone: +91-[protected]
            Email: [protected]@yahoo.com
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              HappyEasyGo — booking crashed and no refunds

               prateekdeo
              Worst online air ticketing company... Beware...
              https://www.happyeasygo.com
              Happy easy go

              I was...
              Complaint comments  Comments  (1)

              HappyEasyGo — refund of money a flight ticket failure

               abhijitpattnaik02
              I had booked a flight ticket with happyeasy go from Kolkata-Mumai failed due wrong mobile number. When i called them they...

              HappyEasyGo — cancellation policies

               mansi139
              I booked a ticket from bangalore to jaipur for 13th may, 2018 and it showed refundable ticket while i was booking it. But...

              HappyEasyGo — money deducted but no flight ticket, now they are not refunding the amount

               raphaelraj1035
              On April 4th, early morning around 2:12 AM, i tried to book a flight from Bangalore to Hyderabad for April 30th, 2018. for...

              HappyEasyGo — booked air ticket but didn't get any mail

               Tugu
              I have booked a ticket from bangalore to Patna which cost 4763, which was deducted from account immediately but did not receive...

               [email protected]
              I booked 2 airlines tickets through happyeasygo.com on 12 march 2018, but ticket was not confirmed and i received the email that amount will be refund within 7-14 days, i called up them in 18 regarding my refund then they said that i didn't confirm for refund so they will initiate it on 18 march, again i contacted them on 5th april then again they told me to wait for some more days and still i am just waiting and they are not refunding my amount.
              My order no was #[protected].

              Thanks,
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                 Soumyajoy
                Bogus management policy.

                Cancels ticket after selling.
                Interest of ticket prices consumes by you neither refunded nor taken any consideration.
                Cascading train fare settlements not done.
                3 months ago flight no "xxxxx" will be cancelled due to some "technical issue", that has been decided after selling of tickets. But that doesn't remove from portal display after confirmation of cancelling the flight.

                Dont collect complains only... Take needful actions sometimes.


                harassment
                Anushree lahkar
                Trip id[protected]
                Delhi to kolkata
                Monday 19th november, 18
                GoAir g8101
                Del 05:55 delhi airport T2
                Destination - ccu 08:00 monday 19th nov
                Nscbi airport T2

                Money has been deducted but the ticket status was being shown as cancelled and the helpline isn't receiving the call after trying several times.
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                  HappyEasyGo — ticket booked but no confirmation received

                   Tapasya19
                  I have booked a ticket today from kolkata to bangalore for 04.05.2018 paying rs 2891 from happyeasygo website. I received...

                   2018jvr
                  On 04/04/2018 i had booked 26 tickets from chennai to mangalore (09/05/2018 & 14/05/2018) indigo 6e7141 time 16.50 pm. Out of which 9 onward tickets were not confirmed till this minute. Also made the payment. Their ref. Id no. Is[protected]. All the 9 passengers are ladies on the above 3 senior citizens are travelling. Around 4.30 pm i received a call from their office your onward 9 ticket is not confirmed, if you pay extra rs. 18500/- to confirm the same. Otherwise your not in a position to travel. And the call is coming repetitively to remit the same. So far no response from their end. Its the no 1 cheating company and playing with the passengers. And collecting more money. The government should cancel their licences and should have been block listed.
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