HappyEasyGo Complaints & Reviews

Not travelled due to Covid...

With reference to your email query for order ID:[protected],[protected],[protected].

Email Address : [protected]@gmail.com

Mobile : [protected]...

I booked a BOM to DED flight for 10th Apr 2020 and return DED to BOM for 19th Apr 2020 from HappyEasyGo platform. The flights got canceled due to COVID issue. Its been around an year now and my amount has still not been refunded to my account. Even the customer care is not responding to my emails or queries. Straight case of fraud!...

I booked my flight for the 24th of Feb 2021. after payment confirmation they demand more money to book a ticket. I denied to pay extra and their team cancelled my booking. also, not responding. my order id was[protected]....

I had made a flight booking through Happy Easy Go app and that was schedule for 16th April 2020 from DEL to IXR that was Vistara and I got Charged - 7, 175.00/- Flight PNR- TRYK46, Ticket No[protected], Order No[protected], however that due to lockdown period flight got canceled and its not my fault, I called Vistara to get my money back and came to know that they have already forwarded the same to Happy Easy Go., I called Happy...

HappyEasy go is a cheater company. Since last 3 months I’m asking for a refund of one of my trip for which the airlines have refunded the whole booking amount to them, however they’re least bothered to refund my amount. Pls help. HappyEasy go is simply harassing me when I’m under financial crisis.
Trip id is confidential...

Jose
Posted on Mar 09, 2021

Dear Sir/Madam,
Reference: CaseId[protected]
Order[protected]
PNR:- AGSE7E & YBYR5Z
RE: Ticket For BOM-COK-BOM

Subject: Flight cancellation due to corona virus - refund request On Feb 21, 2020 had made a return flight booking for four members and made the full payment of Rs.22, 648 and we were scheduled to fly with Spicejet Airways...

There have been series of mail game with your company, that was not required if there was some transparency on how you work and what you charge for. In the light of the credit shell allowed and trying to rebook, I have been informed that credit shell for the trip Id[protected] has been used in full. The same has been confirmed by Spicejet. While the amount for the second passenger for VISTARA has been refunded to the tune of Rs 2799.00...

I have cancelled the flight Ticket For LKO-CCU -- Order[protected] on 9th feb.

The refund amount showing on my account is 0 INR however at indigo website it is showing a refund of 2031 INR.

HappyEasyGo is not refunding the amount without any reason....

Dear Mr Kundu,

Greetings from Happyeasygo!!
This is in reference to your refund request for Order ID:[protected]
Please be informed if the airline is processing the full refund then happyeasygo will also process the full refund post deduction of the convenience fee as it is non-refundable.
However, cancellation request has to be placed on happyeasygo website also in order to claim your refund....

Sir,

My ticket no. G9CZPG Airline Pnr G9CZPG Date 28 March 2020 . Sir

When Riffund Amount my Ticket. Riminder any time but not given you. i
am very worried.

Thanking You.

Baljit Singh

Sir,

My ticket no. G9CZPG Airline Pnr G9CZPG Date 28 March 2020 . Sir

When Riffund Amount my Ticket.

Thanking...

CaseId[protected] was created by Happyeasygo and email received that refund made on 22nd Feb but still not refund received and no response. Don't know when to get response and customercare numbers also not connecting. It has taken a year to catchup with happyeasygo customercare but was never reachable....

I have booked tickets unfortunately lockdown happened .As per indigo they have refund to happyeasygo .But i have not received any refund.
PNR# E8PBNW.
Trip ID :[protected]

Please look into this i am following up from last 10 months.
I have my full mail conversation with company....

The flight was canceled on 21st Feb and the airlines processed the refund within 3 working days. Happyeasygo is not returning the refund amount, nor are the replying to any mail or calls.
The ticket amount was nearly 6.5K and the PNR of the flight was XGQCQI...

Booked flight for 31 March 2020 but due to COVID, it got cancelled..requesting for refund, initially they told the procedure for refund, now when all account details have been submittted through mail, they are not attending calls. MONEY HASNT BEEN REFUNDED...

GST Invoice for my order id:[protected];
[protected]...

I booked ticket using happyeasygo portal for my to/fro ticket for Bengaluru-Lucknow Journey.

I requested for detailed fare with split up details of GST and other fare.

I was told by the customer care that they will not be able to provide.

Regards

Ranjan...

I had booking for Nagpur to Mumbai in the month of June 2020 for GOAIR airlines through Happyeasygo, the flight declare cancelled by GOAIR, but refund or rescheding in not done from Happyeasygo despite several email request.

Trip ID:[protected]...

Hello there,
i have been complaining happy easy go for my refund since 6th of september 2020, but there isnt any resolution from there end. Whenever i call them they reply that it will be resolved in 5-10 working days but the issue remains same. I dont know if i am going to receive my refund or not but surely i will file a complain against them in the consumer court as they have troubled me alot. my trip was from bagdogra to new delhi...

PNR numbers: ULQMGD and GCWE6L. Plz refund as indigo claims it has refunded long time....