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HappyEasyGo Complaints & Reviews

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Last updated Jan 13, 2024
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AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
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122015

HappyEasyGo reviews & complaints page 35

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U
Uddipta Poddar
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Refund of Air Ticket

On Sun, Dec 29, 2019, I had booked a flight having PNR JVD2C and Order ID:[[protected]] from Happyeasygo.com. I got a confirmation e-mail and an e-ticket for the same.

Here are the Ticket details:
Here are the details of my trip.

Travelers: MR. UDDIPTA PODDAR

Trip 1:
Bangalore to Kolkata
Airline Name: Air India AI-772
Journey Date: 13th June 2020
br...
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K
Kuberg
from Deoli, Delhi
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I am waiting for my refund since 76 day

I booked a flight from happy easy go, and due to some reasons I had to cancelled my flight, I cancelled my booking on 1st Dec, now it's been 76 day and did not received my refund amount yet.
I mailed to [protected]@happyeasygo.com for this case then they asked for refund later, I provided them the same. Now they are asking for stampcopy of airline, where would I found this. I called on there customer care and after listening my concern they...
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K
KavishGupta
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I have not been refunded my amount

I had flight bookings of 06 May 2020, which got cancelled due to COVID and i was given a credit shell of amount 3499 by indigo, as i used happyeasygo as my travel agency indigo said they have refunded my ammout to happyeasygo in july 2020, but till date happyeasygo has neither sent me any refunds nor is accepting that it has my refunds ....
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Hi,

Please note my trip id for booking i made in march .
I have been told to book tickets thruough spice jet using their PNR # XXYXX but unfortunately spice jet website / customer care does not accept my PNR mapped with credit shell and they wanted you to contact happy easy go. I tried reaching out to you around 10 times but happy easy go is not picking up my phone and i cannot make booking.

I want to...
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M
ManojKumar Atal
from Pune, Maharashtra
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Refund

Trip Id[protected] cancelled by airline. Please refund the ticket money....
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J
jagadeeb choudhury
from Bengaluru, Karnataka
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Please refund my ticket Amount as flight Ticket (Order ID: 691421105390523963)

I have call to Air-Asia customer care and get to know Case Id as 76771131 which is flight cancel due to pandemic situation and refunded all amount to customer already, but when I applied to a third party (https://www.happyeasygo.com/), after long waoit 3 month when I call they are telling me this is not exact Case ID, which is refunding your flight cancel amount, Then I again call and get new airasia caseid as 67958862, then wait 15...
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U
Utpalsulagna
from Vapi, Gujarat
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Required refund amount at earliest

Ticket order number :[protected]
Pnr number : U4U7KR

spiceJet has already processed and paid the full refund of our flight booking to your agency
At 23rd December 2020, We have a precise email confirmation from spicejet about the payment But YOUR AGENCY HAS NOT YET TRANSFERRED THE REQUIERED AMOUNT TO US, PLEASE SEE TO THIS IMMEDIATELY....
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S
snehaaaaa
from Airoli, Maharashtra
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Not getting refund

Its been 2 month since i had booked ticket a flight PnR TJD39M from Happyeasygo.com . i didn’t get refund so far ....
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K
knish06
from Madurai, Tamil Nadu
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Refund issue

Address:SEC-12/A, QTR. NO.-1570, BOKARO STEEL CITY, JHARKHAND

I had my flight during COVID period. It was cancelled and refund was initiated by airlines to HAPPYEASYGO but they have'nt refunded back to me.
I had attached all the information in jpg format kindly resolve it asap....
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N
NikkitaT
from Bengaluru, Karnataka
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Refund not received even after 9 months

Booking ID[protected]
Case ID- CaseId[protected]

I had booked a flight ticket for May 2020 but due to lockdown Indigo cancelled the flight and refunded the full amount to agency (Happyeasygo). After that I have continuously been calling them at least twice a month asking for my refund. Everytime they say it will be refunded by next week. Now it is almost a year and I still haven't received the amount. br...
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M
MiteshUpadhyay
from Mumbai, Maharashtra
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Regarding to the Amount Refund toward cancellation of a Ticket

I cancelled my ticket almost 4 months back and i haven't still got my refund back.
I even tried reaching customer care 5-6 times, but every time i get the response from the customer care for 15 working days to wait.
Though i am chasing them over email as well, but in the same email chain, i am being told to wait for another 5-7 working days everytime.

I really don't understand the reason behind why you are not...
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A
ajaykumargrad
from Saint Thomas Mount, Tamil Nadu
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Refund :Order 689207090551624443

Address:2-54/50, PJR NAGAR , GACHIBOWLI , BEHIND SURAJ BAR

Hi,

Refund: PNR 1: JQUHNB PNR 2: PHUS6M

Order[protected]

I contacted indigo for my canceled tickets refund and they said they already refunded to HappyEasyGo, but I haven’t received it yet from you people, it's been almost 9 months now. It's disgusting.

See the email from Indigo below.

Dear Sir/Ma'am,

Greetings from IndiGo!

With...
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T
tsidh2004
from Kolkata, West Bengal
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Not getting Refund even after 90+ days - Trip ID727025370662045142

Hi,

I got my booking cancelled on 03.11.2020 bcoz of reschedulement of flight by Air Carrier.
I got confirmation from Happy Easy go that i will be getting full refund as per Policy.
After that I have reminded 10 times through email from my email [protected]@yahoo.com but i am not yielding any response nor money is Credited.
No one is picking my phone and mails are not responded.
What should I do to...
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S
sambhua
from Hyderabad, Telangana
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Refund

I have booked my flight from Visakhapatnam to Goa (IndiGo airlines) with PNR No. KIUYRM for the date 04.04.2020 through HappyEasyGo and the flight has been cancelled by the airlines due to the lockdown of covid 19. Accordingly the IndiGo paid me the difference amount to my account and the booking amount which has paid to the HappyEasyGo has been deposited to the same agent on 3rd Sep 2020 by the IndiGo and advised me to contact HappyEasyGo...
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A
Avinash1156
from Noida, Uttar Pradesh
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Air Ticket fare, CaseId-1606114952531:Order No 684239346693440187, PNR ZLI8UG

Address:AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015

I am chasing up with Indigo Travel Agent partner happyeasygo to get my refund against PNR ZLI8UG for trip, for 8 person, from Delhi to Goa which was to be undertaken on 18/3/2020. Due to world wide Corona Pandemic and lockdown imposed by Govt of India, Air ticket was cancelled by Indigo Air and amount of INR 29972 was refunded by them to their travel agent partner, Happyeasygo, dated 24/08/2020 & INR 7288 on 13/03/2020, as per the order passed...
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W
Weakest Link
from Lucknow, Uttar Pradesh
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Not getting refund

Order ID:[protected]. I book a flight for delhi to lucknow that got cancelled due to covid in april 2020. The airline has refunded the amount to happyeasygo by September 2020. I raised a formal refund request to them on oct 2020 but till date haven't got my refund. Their normal turn around time is 90 days which has already passed. They have asked again for the second time to wait for 10 days more. Look like they are fraud....
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J
jinay33
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of air ticket. No response since 1 month. CaseId- 1607542699435

1 month ago, on 3rd Jan, 2021 I had booked a flight having PNR SH3K2S. Order ID:[protected] form Happyeasygo.com. I got a confirmation e-mail and an e-ticket on 00:21hrs for the same.

Same day, at 18:50 I realised that I had to cancel the ticket booked from Happyeasygo. Not knowing how to go about it, I e-mailed Happyeasygo about cancelling the ticket. I called repeatedly on their customer care numbers,[protected]...
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P
pawanpandey897
from Bengaluru, Karnataka
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Company are doing Fraud

Dear Sir My name is pawan kumar i have booked my ticket on 5th December at 6:30 PM from Banglore to Varanasi in Go Airline with Flight Number- G8406 And order id are[protected] and i paid amount of 4727 RS through Amazon pay but after booking from last 24 Hours they are not providing ticket to me and i have call many times to HappyEasyGo Customer care but they are giving fake commitment and i also send mail to Company but they are...
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Dear Mr. Ramaswamy,

PNR:- KBKSMJ N6MCKY KCFD7T

Greetings from SpiceJet.

This is with reference to your request for refund of booking amount for the above mentioned PNR.

We have initiated refund of Rs. 1971.00, 3692.00 and 3692.00 and would request you to contact your travel agency within 3 weeks for refund claims. The refund amount will be as per their terms of contract.
...
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P
praneeth svs
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Regarding refund of my trip

I booked a flight with this company order id:[protected] for 16-04-20 flight had been cancelled due to lockdown airlines refund the amount to happyeasygo but till now this fraudulant company not refunded to me even though I called somany times to the customer care excutive by sending bank details....
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