HappyEasyGo Complaints & Reviews

This is reference to booked flight with AirIndia on March 2020, trip id[protected]. The flight was cancelled due to lockdown. I have raised a refund request but even after 100 days the refund has not been initiated, now they are even not replying on email....

Order id
[protected]
&
[protected]

my son Ankur Murarka has booked 3 persons and we have cancelled tkt due to reschedule . The Spicejet has refunded the amount to happyeasygo but the same has been not received so far by us....

My son Ankur Murarka has booked a return ticket on 05/03/2020

TEUMGY CCU to BOM 27/03/2020
HFH97S BOM to CCU 28/03/2020

The ticket were cancelled on 22/03 since flight was cancelled by Indigo.

The Indigo has refunded to happy easygo ₹ 3701 by transaction id[protected] and ₹ 3497 by transaction id[protected].
Total refund amount ₹7198
But the same has not been refunded...

ID no :[protected] &[protected]
Since the flight was cancelled i asked to refund the fare. But you told for fresh booking with credit shell ID. I tried several times for fresh booking but every time spicejet is asking to contact travel partner for credit shell. I contact your customer care but responding is not satisfying me. I Please request you to book my fresh booking as follows immediately. SG 328 (IXB to BLR)...

Ref:- HappyEasyGo Complaint Status Update [ID: 2787794]

TO WHOM SO EVER IT MAY CONCERNED

Dear Sir / Madam,
Greetings of the Day !!!

Refer to above subject and ref. given for refund of cancelled ticket amr. due to Covid19.
IndiGo refund email is attached for kind reference.
Kindly check same and ack.receipt on mail with refund information.

Regards,
Megha...

Hi,

I have booked my international flight from Hyderabad, India to London, Canada through @happyeasygo app which dated on April 17th 2020.

This booking is canceled by Qatar Airlines so I asked them for the refund.
They asked me to contact airlines.
I have contacted airlines and airlines clear stated in their mail that they have nothing to do with payment related queries when flight is booked via...

M trying from 3 days for rescheduling, and all they have done denying the flight availablilty.
If They have to deny for every flight then what is the point of taking money in the name of rescheduling when you are saying flight is not available. Happy easygo looting coustomer in the name of rescheduling flight option, and when you try for rescheduling they put conditions, and so called free rescheduling is a lie, in a way it's complete...

I have close to 6 bookings from Apirl to May 2020. Even after Airlines confirmed that you are eligible for refund, even after me giving you the confirmation, even after Govt has promised for refund, HAPPY EASY GO is not processing my refund.
E-Ticket for Order[protected],[protected],[protected] and[protected],[protected]....

I have booked my flight from Happy Easy go but due to a pandemic, it got canceled. Money is showing in the credit shell of the spice jet but I am unable to use that money. It is showing it is locked from the happy easy go side.

please refund my money or help me to do another booking...

I booked 9 passengers Flight Tickets of IndiGo 6E572 on 21 and 22nd February for Trip date 29th May 2020 through Happyeasygo. But due to pandemic the Airline Company cancelled the flight and refunded the money to Happyeasygo. But after constantly trying to get contact over mobile phone and email no one attended the call and no reply has been received from Happyeasygo.
So it is unfortunate for the society to know that this type of company...

Booked a flight from Patna to Chennai for 25th March. Due to lockdown the flight got cancelled. I was in touch with indigo airline and they refunded the amount to happyeasygo in September 2020. I got in touch with HappyEasyGo customer care and they asked me to cancel the ticket in the mobile app. I cancelled the ticket with proper screen shots and email from indigo. The status from that time says refunding in the mobile app for that ticket.br...

Happyeasygi customer care 73188434OO, , , , I booked my ticket order Id no.[protected] from Addis Ababa to Delhi for travel date 20March 2020, Due to Cobid-19 I rescheduled my ticket by paying extra amount to 28July 2020 &the Airlines was cancelled &The Full Refund was granted by Airlines, but happy Easy Go is not refunding my amount...

Flight Cancelled: 14th Oct, 2020
Trip ID :[protected]
Service Website: Happy Easy Go
Airlines: Indigo
Client No: +91-[protected]

Refund not received from Happyeasygo.com for a flight cancelled by Airlines due to bad weather. I had submitted all the proofs and the refund is shown as 'Processing' for more than 3 months in HappyEasyGo website. I had spoken to Indigo Customer Support who informed...

My flights booked through happyeasygo were cancelled by the airlines for the following PNR nos:
1) P7BW9M
2) XC8YVQ
3) R6YN5P
4) W1U3RR

The refund has been processed by the airline and the payment has been done to Happy easy go. The refund is not yet received to my account even after couple of weeks. The invoices of the ticket are attached herewith. Kindly look into this matter....

I have booked the ticket from HEG and the fares at this site were more than that of other competitors. There is a fare difference challenge which is being promoted on the website which is of no use and just an eyewash.

I was informed by the team that I need to book the ticket and then share the fare difference snapshot to claim the excess refund of 200%. Its been 10 days that there is neither a revert to the mail nor are they...

PNR nos:ULQMGD and GCWE6L, we have been informed by Indigo that they have refunded the amount way back in August. we have not recieved the same...

I have booked my flight ticket for 17th Apr 2020, due to Covid-19 pandemic and nationwide lockdown the flight was cancelled.
I tried communicating with HappyEasyGo support for processing my refund. Tried communicating via customer care helpline and via customer support email.
Telephone support executive replied I need to contact the Airline for cancelling my tickets and then produce the evidence to HappyEasyGo for processing...

I booked my ticket order Id no.[protected] from Addis Ababa to Delhi for travel date 20March 2020, Due to Cobid-19 I rescheduled my ticket by paying extra amount to 28July 2020 &the Airlines was cancelled &The Full Refund was granted by Airlines, but happy Easy Go is not refunding my amount...

I booked my ticket id. No.[protected] from Addis Ababa to Delhi for travel date 28July 2020, . The scheduled Airlines was cancelled &The Full Refund was granted by Airlines, but happy Easy Go is not refunding my amount...

I have booked Air asia flight for October 2020, but due to Covid I had cancelled the ticket.Its been almost 4 months, my money has been refunded by Airasia but I did not receive money yet.
Happy easy go is a fraud and cheating company. Please help me in getting my money back...