HappyEasyGo Complaints & Reviews

I have booked indigo flight through happyeasygo website on 11th march 2020, but indigo flight were cancelled due to covid pandemic, i was contact to indigo they are said that already refunded to happyeasygo on 7th July 2020 with trancations No:[protected].But i have not received the refund amount from happyeasygo.I was contacting to happyeasygo from july onwards through customer care didn't working till now.Please resolve my problem and refund...

Dear Sir / Madam,

This is to inform you that I have cancelled this flight ticket of PNR - BL2ZMT - E-Ticket (Order ID:[protected] due to change in schedule of the flight and as per sms received from Indigo there will be no cancellation charges .

As per email from Indigo, they have refunded the amount of Rs.9614 to Happy Easy Go, But i have received the refund amount of only Rs.2454 on 17th Nov'20 in...

This is to draw to your attention to the convenience charges I will be facing on my refund for the flight booking -

BLR- DEL 1st May 2020 Ticket PNR : UHGVXS
DEL - BLR 17th May 2020 Ticket PNR : BQCWJB

I booked my flight tickets for a round trip from Bangalore to Delhi, on the above mentioned dates however it got cancelled due to the COVID 19 situation. For PNR UHGVXS, the remaining amount is 400 INR AND...

I had booked a flight ticket with GoAir through Happy Easy Go. The details and the issue is mentioned below.

Date of Booking :- 22nd Feb, 2020
Date of Travel :- 22nd Nov, 2020
From Lucknow to Bangalore
Flight no :- G8806
PNR :- Z88S2Z
Order ID :[protected]
Issue :- I requested a cancellation for this flight through Happy Easy Go app. I also contacted GoAir and they confirmed...

My refund for trip id: [protected] and [protected] is still pending from their end. They are not replying to email and not picking the calls.
I have tried many times and also sent an email but no one is replying.
Total amount is 13000...

I booked two tickets from Ahmedabad to delhi for 12/04/2020. (Indigo 6e432, PNR LI363Z) After booking nation wide lockdown was announced by the government . All services including Flights were not operational. Now when I asked for refundmcredit shell from Happyeasygo. They are not responding....

Hi Team,

I had booked my ticket on 19 April and the flights got cancelled due to covid..the airlines have refunded the money to happy easy go ...still I have not got my refund... complete fraudster

Not refunding the money...

Airline cancelled the flight and they returned to the HappyEasyGo, I spoke in customer care and wrote a mail on 26 September, 2020 and after that 3 more times . But I haven’t got my money back till date . This is what the costumer should expect with your service?? You don’t have to come by yourself till my house and handover the money so your complaining about the pandemic.I hope you people know about something called online transaction,...

E-Ticket for Order[protected]
I had a Indigo flight ticket from Hyderabad to Chennai booked in April'20 but it was cancelled due to ongoing pandemic situation. Got an email saying the refund is credited in the form of credit shell, but i am unable to use this while making a booking through indigo website, as the booking was made through agent. Could you please give clarity on how to redeem this as soon as possible....

I have booked Indigo flight through Happyeasygo for April month but as Indigo flights were cancelled due to Corona they informed that PNr is also cancelled. I tried to check for the PNR with Indigo and they informed that they have refunded the amount to vendor whom you booked ticket through. I tried to call multiple times and days to Happyeasygo but their numbers are not connecting not i have got response to an email i sent few days back...

Even after the airline has confirmed that refund has been given to happyeasygo, they are not bothered to refund to customer. They are looting common man which is unacceptable, I shall take up this issue with consumer court and fight for the refund...

Hello sir i had booked my ticket from jaipur to pune on 16th march and my flight was on 8th april but due to covid 19 flights got cancelled and i got my credit shell of rs 3298. sir after contacting indigo, i got to know that they have already refunded the amount to happyeasy go. But i haven't received it from happy easy go.I want my refund back, please..please help🙏🙏🙏...

Hello, this is to let you know about this fake company and their service.

I am still waiting to receive two refunds amount from them, and even though the airlines have already processed the refund months back, this fraud company is not returning my money I need your help in this matter. They even don't receive phone calls....

Booked 4 flights in April 2020 and all got cancelled due to COVID.
Till date I am following up with the Company: Happy Easy Go .
Sent numerous email and caled multple times but no updates on refund.
Customer care is only providing excuses....

This is regarding the indigo flight I have booked from ranchi to Vishakhapatnam for 1st Jan 2020.Unfortunately flight was cancelled by airline and they have given full refund to happy easy go.But its been more than 15 days I didn't get my refund.They are not even responding to my emails.Such a pathetic service.Will never ever use this fake website....

My name is Nirav Shah. I had booked a ticket through Happy Easy Go for an indigo flight from Ahmedabad to Patna and return for 2 passengers.

However, I made a mistake in surname of one of the passengers. I discussed the same with the Indigo officials and they asked me to cancel the ticket and re-book the new one with correct details. While cancelling they had given me full refund (without any deduction of charges) and the...

I have booked flight in February but due to covid my flight is cancelled by the airlines and they refunded to happyeasygo on same day Airlines send me mail with transaction Id but happyeasygo is not refunding my amount. I write several email called many times but I get same answer You have to wait 5-7 working days but today I called happyeasygo one of his customer care executive is very honest he told me in very clear words "sir you will...

Hi,

I'd like to inform that there's been a series of misleading information and incorrect guidance through telephone conversation and E-mail by the customer service team.

I had booked a Return ticket and a One-way ticket for which a Rescheduling request was raised. I was mislead throughout 5 customer service calls that was made and also E-mails sent did not match the information....

Flight booked for April 2019, cancelled due to lockdown. Refund request submitted on 6th Aug, there turnaround time 90days for refund, is it their fathers money. Even after 90 days no refund initiated, no response to emails, Twitter comments, Facebook comments. Customer care takes the call and when asked for refund they stop responding. If consumer complaint do anything then this is seriously something to look. Many other customers complaint...

Ticket Booking Date : 03.11.2020 - for INDIGO Flight
Date of Journey : 11.11.2020
Sector to travel : Mumbai to Chennai
6E 5358
1) Ms. GNANASUNDAI V
pnr UG2EYY
Order ID :[protected]
Trip ID :[protected]

2) Mr. SRIRAM RAJAGOPALAN
PNR se1hxb
Order ID :[protected]
TRIP ID :[protected]...