HappyEasyGo Complaints & Reviews

I had cancelled my ticket on April 21 for flight on April 15, as per vendor policy 90 is refund policy. But till now I haven't get the refund. When I am contacting with airline team (airindia) they said that money was already refunded to vendor. When I am calling to happyeasy go they are saying they airindia hasn't yet refunded. Like this they are playing with customers money. Need to take some action on the vendor....

This is with regards to two bookings made from my account.
Trip ID:[protected]
Trip ID:[protected]

Both were cancelled by the airlines and I've written to you multiple times for refund and it's been over 90 days now but still refund not processed....

I had bool ticker from happy easy go on april 1 for mumbai to cochin date18
april due to covid 19 flight was cancel by airline now almost 120 day completed still l when i call the they tell wait 10 to 15 day more as per 1 week enough for refund due to covid 19 they tell wait 45 to 90 now it is almost 120 day finish now how more i must wait not ideas
happy easy go trip id[protected]
spic jet pnr J8U&&P...

I booked an Air ticket through indigo airline for 15th April 2020 for bangalore to delhi I booked this flight through HappyEasyGo, but due to extended lockdown flight got cancelled and according to government I should got all my money(7000 inr/-) back. it's been more than 5 months back I didn't any money back . I mailed Indigo regarding that but they said they already proceed the money and I will get money through "HappyEasyGo" because I...

Caseid[protected]With happy easy go)
Flight booking cancelled on 15th may 2020. Was advised by the airline that the refund is done & happy easy go with refund the amount. Post which we were asked to wait for 90 days which we waited patiently as we understood the current situation. Second 5 to 7 working days. Third 3 to 5 working days. Still their is no refund. Approx 44k needs to be refunded by them & this is only increasing timelines....

Sir mai ravindra kunwar 22 jun 2020 ko indigo ki flight book kolkata to imphal book kiya tha our flight cancel ho gai indigo custamer se baat kar ke refund kiya refund abhi tak mila nahi...

Hi
My name is amit mehra, i booked a ticket for 14 april 2020 from bangalore to delhi via hyderabad (Transaction id 2557-last digit). As covid lockdown happened, my flight ticket got cancelled. After that on 1st may i registered the request for refund, they promised to refund the amount in 90 days. After 90 days again i called and they told me that the complaint has been registered and refund will take another 10-15 days... After 15...

I booked (Orderid[protected] a flight with a cost of 10068 inr with them afterward airlines drop the price by nearly 4k.

When i checked with airlines, they said they are refunding the money to happyeasygo and the same i can claim with them.

I checked with happyeasygo they agreed and said that once you complete the journey you can select the option to cancel the ticket and upload the fair dropped detail...

Airlines cancelled the flight and same has been shared with happyeasygo team. however, they took 80-90 days to refund and when the timeline was about to expire, they refused to refund the money for the flight cancelled by the airlines.

The airlines have already confirmed Happyeasygo Team that cancellation was done from their end and consumer should get a refund. But then also they are not refunding the money....

Hello sir,
This is rakesh vr from bhubaneswar.
I had booked tickets for my parents from cochin to bhubaneswar via bangalore on 1st june 2020, through happyeasygo travel agency with trip id:[protected] and airline pnr (Air asia) : a8jhke and travellers were : rajagopalan/k p and rajani/padma with travel date 1st june 2020. But the flight got cancelled by airasia (Airline) and intimated that i am eligible for full refund...

Hello,
This is rakesh vr from bhubaneswar.
I had booked tickets for my parents from cochin to bhubaneswar via bangalore on 1st june 2020, with trip id:[protected] and airline pnr (Air asia) : a8jhke and travellers were : rajagopalan/k p and rajani/padma with travel date 1st june 2020. But the flight got cancelled by airasia (Airline) and intimated that i am eligible for full refund amount and the same has been processed...

I have booked airindia flight ticket using happyeasygo mobile app from gwaliar to delhi, 16 jun 2019 (E-ticket for order[protected].

I have cancelled ticket directly from airline since flight was delayed for more than 4hrs after confirming from airline customer care for full refund.

It has been more than a year and happyeasygo is not processing my refund.

Happyeasygo asking me to send...

Hi,
I have booked a ticket for 24-March-20. Due to operational issuance the flight was canceled by Airlines. I have get massage from Air Asia.

on 07-April-20 I canceled my flight ticket from the Happy easy go application. After many times taking follow up I have got 90 days TAT for the refund process.

Already 90 Days over but still did not get the refund. on daily basis i am getting new TAT from Happy...

Dear sir.

This is regarding refund my traveling amount. I had a two air ticket for travelling from raipur to ranchi on 22may 2020. The same was cancelled automatically due to covid.

Passenger details are given below.

1) passenger name-yusuf hussain, ticket
No[protected], pnr no - hlbhl.

2) passenger
Name-benazir bano, ticket no[protected], pnr no - hlbhl.br...

Trip id : xxxxxx[protected]

I have requested to book a ticket through happyeasygo from bengaluru to varanasi for dated 05-dec-2020 and also requested to utilize my credit shell amount of 11739/- for booking.
Before ticket confirmation, i have paid an additional 1500/- rs as requested by happyeasygo, but the actual fare after ticket confirmation is showing 10452/- inr. Since the actual fare of flight booking is lesser...

Trip id :[protected]

I have requested to book a ticket through happyeasygo from bengaluru to varanasi for dated 05-dec-2020 and also requested to utilize my credit shell amount of 11739/- for booking.

Before ticket confirmation, i have paid an additional 1500/- rs as
Requested by happyeasygo, but the actual fare after ticket
Confirmation of pnr#rpl8hh is showing 10452/- inr.
Since...

Order ID :[protected]
I confirm from airline n I mail to airline they say me that refunded as given to Happy Easy Go On April Month n happyeasygo Custmor care r saying me that there r not given as refund n we r till working on it wait till one week more n they taken more then 90 days n more they need one week too refund how much time they what more plz take action on #HappyEasyGo
This r the mail I got from airline .br...

Hi,

I had booked tickets for travel between Chennai to Shirdi for 3 May 2020. Because of Covid, the flights were cancelled and I had requested for refund on 6rd May by confirming that the refund is processed from Spicejet. I had also attached the communication from Spicejet to HappyEasyGo cancellation request. It has been three months almost, since the cancellation has been requested but HappyEasyGo page still says, Refund...

Hi HappyGoEasy Team,

GoAir team has clearly confirmed that they have already initiated the payment from their end and its pending from your side.
So its been clear now that it is pending with you. Then why the hell you need 5-7 working days to update the refund status, its been 5 months you are just updating the refund status to us whereas they have already paid to you guys.

Today again when I called...

I had a booking for 15th aug from dubai to delhi booked via happy easy go. I request to postpone the ticket more than 24 hours before the departure time. For 16 hours their was no response on email from happy easy go. Also their was no one picking up the call their. I lost 37000 because of that & need refund of the same i wrote to happy easy go many time but they never responded back....