Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
HappyEasyGo
Happyeasygo Group
Customer satisfaction rating: 6%
Submit a Complaint
928
COMPLAINTS
ADVERTISEMENT

HappyEasyGo Customer Care

TwitterFacebookLinkedInYoutube
Address
AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
40
down
27

Submit a Complaint
Customer satisfaction rating
6%
Complaints
928
Pending
0
Resolved
54
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

HappyEasyGo related photos (284)

Complaints with pictures are more trusted and informative   

HappyEasyGo Photos

HappyEasyGo Complaints & Reviews

Sort by:
I booked a flight from happy easy go, and due to some reasons I had to cancelled my flight, I cancelled my booking on 1st...
Helpful +1
Share
Report
Copy

I had flight bookings of 06 May 2020, which got cancelled due to COVID and i was given a credit shell of amount 3499 by indigo, as i used happyeasygo as my travel agency indigo said they have refunded my ammout to happyeasygo in july 2020, but till date happyeasygo has neither sent me any refunds nor is accepting that it has my refunds .
Feb 14, 2021

Complaint Status

HappyEasyGo customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Hi,

    Please note my trip id for booking i made in march .
    I have been told to book tickets thruough...
    Helpful
    Share
    Report
    Copy

    Trip Id[protected] cancelled by airline. Please refund the ticket money.
    Feb 11, 2021

    Complaint Status

    HappyEasyGo customer support has been notified about the posted complaint.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      I have call to Air-Asia customer care and get to know Case Id as 76771131 which is flight cancel due to pandemic situation...
      Helpful
      Share
      Ticket order number :[protected]
      Pnr number : U4U7KR

      spiceJet has already processed and paid...
      Helpful
      Share
      Report
      Copy

      Its been 2 month since i had booked ticket a flight PnR TJD39M from Happyeasygo.com . i didn’t get refund so far .
      Not getting refund
      Feb 07, 2021

      Complaint Status

      HappyEasyGo customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Report
        Copy

        I had my flight during COVID period. It was cancelled and refund was initiated by airlines to HAPPYEASYGO but they have'nt refunded back to me.
        I had attached all the information in jpg format kindly resolve it asap.
        Refund issue
        Refund issue
        Refund issue
        Refund issue
        Refund issue
        Feb 07, 2021

        Complaint Status

        HappyEasyGo customer support has been notified about the posted complaint.
        Add a comment
        Helpful +1
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Report
          Copy

          Booking ID[protected]
          Case ID- CaseId[protected]

          I had booked a flight ticket for May 2020 but due to lockdown Indigo cancelled the flight and refunded the full amount to agency (Happyeasygo). After that I have continuously been calling them at least twice a month asking for my refund. Everytime they say it will be refunded by next week. Now it is almost a year and I still haven't received the amount.
          This way HEG has held the money of countless passengers as seen by the number of complaints against them.
          I want my refund. 5k+ is not a small amount to simply let it go.
          Feb 06, 2021

          Complaint Status

          HappyEasyGo customer support has been notified about the posted complaint.
          Add a comment
          Helpful +3
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            I cancelled my ticket almost 4 months back and i haven't still got my refund back.
            I even tried reaching customer...
            Helpful +1
            Share
            Report
            Copy

            Hi,

            Refund: PNR 1: JQUHNB PNR 2: PHUS6M

            Order[protected]

            I contacted indigo for my canceled tickets refund and they said they already refunded to HappyEasyGo, but I haven’t received it yet from you people, it's been almost 9 months now. It's disgusting.

            See the email from Indigo below.

            Dear Sir/Ma'am,

            Greetings from IndiGo!

            With regards to the email, we would like to inform you that under PNR JQUHNB an amount of INR 3, 113 has been processed from our end on 6th of March 2020 to the same travel agency account.

            Further, under the PNR PHUS6M an amount of INR 1, 036 has been processed from our end on 6th of March 2020 to the same travel agency account.

            Thus, we request you to get in touch with the concerned travel agency.

            We thank you for your patronage and hope to fly you soon! Stay Safe!

            PNR 1:JQUHNB
            PNR 2:PHUS6M

            Regards
            Ajay
            [protected]
            Feb 05, 2021

            Complaint Status

            HappyEasyGo customer support has been notified about the posted complaint.
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Hi,

              I got my booking cancelled on 03.11.2020 bcoz of reschedulement of flight by Air Carrier.
              I got...
              Helpful
              Share
              I have booked my flight from Visakhapatnam to Goa (IndiGo airlines) with PNR No. KIUYRM for the date 04.04.2020 through HappyEasyGo...
              Helpful
              Share
              I am chasing up with Indigo Travel Agent partner happyeasygo to get my refund against PNR ZLI8UG for trip, for 8 person, from...
              Helpful +3
              Share
              Report
              Copy

              Order ID:[protected]. I book a flight for delhi to lucknow that got cancelled due to covid in april 2020. The airline has refunded the amount to happyeasygo by September 2020. I raised a formal refund request to them on oct 2020 but till date haven't got my refund. Their normal turn around time is 90 days which has already passed. They have asked again for the second time to wait for 10 days more. Look like they are fraud.
              Feb 03, 2021

              Complaint Status

              HappyEasyGo customer support has been notified about the posted complaint.
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                1 month ago, on 3rd Jan, 2021 I had booked a flight having PNR SH3K2S. Order ID:[protected] form Happyeasygo.com....
                Helpful
                Share
                Dear Sir My name is pawan kumar i have booked my ticket on 5th December at 6:30 PM from Banglore to Varanasi in Go Airline...
                Helpful
                Share
                Dear Mr. Ramaswamy,

                PNR:- KBKSMJ N6MCKY KCFD7T

                Greetings from SpiceJet.

                This...
                Helpful
                Share
                Report
                Copy

                I booked a flight with this company order id:[protected] for 16-04-20 flight had been cancelled due to lockdown airlines refund the amount to happyeasygo but till now this fraudulant company not refunded to me even though I called somany times to the customer care excutive by sending bank details.
                Regarding refund of my trip
                Regarding refund of my trip
                Feb 03, 2021

                Complaint Status

                HappyEasyGo customer support has been notified about the posted complaint.
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Report
                  Copy

                  This is reference to booked flight with AirIndia on March 2020, trip id[protected]. The flight was cancelled due to lockdown. I have raised a refund request but even after 100 days the refund has not been initiated, now they are even not replying on email.
                  Feb 02, 2021

                  Complaint Status

                  HappyEasyGo customer support has been notified about the posted complaint.
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    ADVERTISEMENT