HappyEasyGo Complaints & Reviews

Heg is completely denying to have received any payment from indigo airlines. Yet indigo airlines have confirmed that the refund amount was processed to heg for order id:[protected] in april.

Purposely stalling customers amount without refunding them....

It's been a month since i have issued for my refund for order id :[protected]

I have not yet received any money for the cancelled trip...

Hi team
Flight was cancelled in march and till date i have not received my refund. No body is listening. Should i go to consumer court or tweet to pm/aviation minister. Details is given below

Caseid[protected]: ticket for del-ccu — order[protected]...

Dear concern,

This is to inform you that i had raised a request for rescheduling of flight before 3 days for 6th june'2020 since, my journey was cancelled due to covid -19 but still i did not receive any reply from happy easy go.
I have been following up with support team constantly and every time they are making false promise saying that you will be received an updated ticket in next 2-3 hours.
It is very disappointing...

On 21st febuary, i have booked a flight ticket through the happyeasygo website from chennai (Maa) to chandigarh (Ixc) for 20th march and due to covid-19, indigo had cancelled the flight. Further to that notification, i opted for the refund through the link sent by indigo and also received an acceptance message from indigo for full refund of rupees 11, 286/-.
This has been more than two months now and i did not receive any refund for...

I have purchased a ticket from prayagraj to banglore dated 26th may. Because of covid 19 flights are cancelled. Then i request to change my date 17 november but not respond by happy easy go company i am harras by company so many times pls help me what can i do...

I booked flight. Which was 28th march. Due to covid 19 all flights are cancelled. Now i want return my money or they reschedule my flight. But they not responding....

Pnr lfjyxn
The kalfia tour & travel has transferred my refund to your account on 18.05.2020 after the receipt of same from spicejet on 13.05.2020, pfa mail confirmation. why are you withholding my money in your account, making gain from the public money. Kindly transfer the refund to my account without any delay. ...

I had my trips in april during the lockdown period, the airlines have already given the credit shell and but this agency is not allowing or helping me to book the tickets, i have sent end number of messages in twitter but their resolutions are equal to null. The customer care number never works, end number of people are literally crying for their money, but they don't seem to bother anything. 11k is the amount which they are not refunding,...

Dear sir/madam,
1. Before lockdown i booked the flight ticket on happyeasygo site and the flight belongs to indigo airlines but due to lockdown flights are not running and they provided credit shell for that amount.
2. And now i am going to book ticket from indigo site by using credit shell but they are telling that credit shell can claim from travel agent i. E. Happyeasygo but when i am going to book the ticket from happyeasygo...

Hello sir,
For the booking id trip #[protected] the flight got cancelled by the airline and they transferred my money into a credit shell, but i am not able to use the credit shell because they are saying that the ticket was not booked with my id but yours.
Kindly help

Subhaw prakash
[protected]...

Dear sir,

I have booked my flight tickets with trip id:[protected] // trip #[protected] with happy easy go website.

Regards to this booking, flight company has cancelled the flight so my tickets got cancelled and i apply for refund of fare.

Following is the reply from booking website happy easy go on july 19, 2019.

Subject: caseid[protected]:trip id:[protected]...

Booked flight with happyeasygo having the pnr - vzzmby and booking id[protected] for vistara flight from delhi to leh on 6th june 2020 amounting rs. 12130.00. But as i want to cancel the booking for unavoidable circumstances, no one responded for the cancellation request and response yet to come till date 26.05.2020 for the mail with registered email id.
Now how i cancel my booking and get my refund....

My flight got cancelled by indigo and they refunded the money two months back but happyeasygo send me fraud emails for two months and even after repeatedly contacting them they hang up and don't respond 1000 emails but no response they are fraud and i have proof of their fraudulent behaviour once i'm in india i will file a legal complaint just wait and watch...

I booked my flight ticket for delhi to ranchi for june 28, 2020, through happyeasygo. However, i had to reschedule my ticket to june 1st, 2020 for which i got a link from happyeasygo saying i have to pay inr 9682 extra as fare difference. I paid the money and got the payment confirmation from the payment portal. However, i have not received the ticket confirmation via email or contact number. There is no one answering the customer care number....

I have tried lot of time to contact to happy easy go with different ways but it dint work. I want to book new ticket using a credit shell amount but in website there is no direct option to use a credit shell. Please look into this matter because every day the flight ticket is going high....

Hello sir i had booked my ticket from raipur to bombay on 23 rd march and due to covid 19 i got my credit shell of rs 3300 and that time @happy easy go is agreed to book my ticket when i need it now i am continuously. Trying to call them and ask to use my credit shell then they said there is no such option of credit shell is there u need to reschedule your flight and they sent 850rs as for penalty i agreed on that also then i complaints about...

I changed my travel date from 22nd april to 31may 2020. On 23rd may 2020.. But i did not receive my ticket.. My order id is[protected]. Kindly let me know how i can get my ticket...

My refund amount has been held up despite receiving the refund amount from the airline (Indigo) order i'd:[protected]

The cancellation process can not be initiated from the website. One has to download the app to cancel a ticket booked from the website. The refund amount was supposed to be delivered by april. 2 months have passed and the amount has still not been initiated for refund from happy easy go....

Trip id :[protected]
Due to cancellation of tickets by air india they have provided the full refund to happy easy go as i have booked the tickets through their end. But the refund has not been credited to my account from their end till now and its more than 2 months already passed.
I have mailed from several days continuously to happy easy go but nothing happens till now and i have not received any refund till now....