HappyEasyGo Complaints & Reviews

Due to the pandemic situation currently in india, my indigo flight was cancelled and the airlines planned the amount to be used the in the form of a credit shell.
Now when i wanted reschedule flight using the credit shell amount, i was told by happy easy go to pay for the fare difference amount. Fair enough!

When i received the email of the fare difference amount they asked me to pay was too high, not even providing...

I Booked One Flight Ticket From Happy Easy GO(CCU-BLR, Indigo), My Journey Date Was 1st April. Due To This Covid 19 Situation, The Flight Was Cancelled and Indigo Sent Me an Email That 3141 Will Be In The Credit Shell. Today I Am Trying To Book A Ticket Using The Credit Shell And Indigo Is Asking To Book From The Happy Easy Go And The Credit Shell Will Be Adjusted.. Fine.. I Checked With Happy Easy Go, I saw The Flight Price On 19th Jun was...

I have booked flight tickets for 21st April 2020 but unable to complete my journey due to lockdown. Airlines company has provided me an option to reschedule my tickets till 31st December hence I have forwarded the request to HAPPYEASYGO for rescheduling process and but they have not sent me the link to pay extra charges for the same. While contacting multiple times, Happyeasygo executive sent me the link after 5 days and after paying the...

I made a flight booking through happyeasygo app on 2 april 2020. Flight was on 17 april which got cancelled. I spoke with indigo airline they refunded the money on 21 april 2020. However after then that happyeasygo need to refund the amount to my account which has not happened till date as of 14 june 2020. That means 56 days has passed.
Please refund the money asap.

Order i'd[protected]-258...

Order id number :[protected]
I book a ticket of my friend flight ticket from mumbai to varanasi journey date was 21 april n flight was cancel because of covid 19 that i call to vistra flight to refund me in payment mode they refund to happy easygo. But didn't refund me till now how time they will take now.....

I had booked a flight thorough happyeasygo which i had to reschedule due to the lockdown. Not only am i not able to access my credit shell to book the new flight, but i have also not received a single appropriate response from happyeasygo. I've tried calling, email, messages on facebook and twitter.
This a small problem that can be fixed in 2 minutes, but it's being dragged on for months and my money is stuck with them.
Pathetic,...

So here is how happy easy go makes money by cheating his customer.

1. I had a credit shell amount of 1, 983/- (Order id:[protected]. I requested for a reissue and it took them 3 days to get back with a fare difference.

2. The flight cost at that point in time was 2795/-. I should be paying the fare difference i. E 812. However, you guys have quoted a fare difference of 1888/- asking me to pay over a...

I have applied for rescheduling flight for this monday and they are not emailing me with the payment link so i can confirm my flight bookings. Whenever i call they just say wait for 2 3 hours but nothing happens in that time....

Never ever book your ticket with this fraud company called happyeasygo.
At the time of booking, i already paid higher amount to avail zero change fee and would just have to pay the difference in fare if any.

Now when i want to reschedule the flight, they charge me 500₹ as a convenience fee to accept the change request and later tells you to pay 1455₹ as the flight fare difference for the new ticket, whereas there...

I had booked an indigo flight from hyderabad to bbsr (Round trip) from happyeasygo and it was cancelled by indigo and the amount was provided as credit but i am not able to use that directly due to involvement of happyeasygo. I have been continuously calling and emailing them but their response seems very irrational and rude and are denying the refund. If required i will file a police complaint if my refund is not provided.

Pnr...

Dear Team

Greetings !

This mail is in ref. to my PNR: HVYZ3P, AirAsia: I5-740.

I booked a Air Ticket No. HVYZ3P on 20th Feb. 2020 with full advanced payment of Rs. 3680.00. for travel on 29th March. 2020 AirAsia: I5-740.

My flight cancelled due to lockdown. It is very unfortunate that I am still awaiting and struggling to get back my own money(refund).

I talked many...

I rescheduled a flight by paying the difference amount as asked by heg and my payment was successful but the pnr did not generate. I called multiple times to customer care asking for the pnr details but always got an assurance that your ticket will be booked and nothing to be worried. After 2 days i got an email saying your tickets couldn't be booked and fare difference have increased please pay an additional amount to book the ticket. Seriously?...

Ticket was booked from kochi to mumbai on happy go easy website. But airline cancelled the flight g8 345.
I had already cancelled the ticket on month of march 2020 for kochi to mumbai flight. And screenshot attached for your reference.
But happy easy go didn't refund till yet.
When i sent email, i came to know that it is yet to process the refund.
I donot know why they are delaying the refund. Are they are earning...

Hi my self giri, i had taken a ticket from hyderabad to ahmedabad for 13 april in indigo through your website after that lockdown started my ticket fare was not returned and it turns in to credit sheel. But now when i want to book ticket my pnr was not getting that credit shell so plz rectify this problem and give correct advice....

I had a booking done through happyeasy go in April.Due to COVID scenarios the flight was cancelled and I thought of rescheduling my flight.Upon checking eith my airlines (Indigo) I learnt these happyeasy go ### have replaced my mail ID with their own for which I could not redeem my credit shell.I hd repeatedly approached them by mails, calls, twitter, facebook and all social media platforms but absolutely nothing happened.

I...

Hi team,
Name sector pnr ticket no.

Saksham/singh (Adult) pat→del jibh6j jibh6j

Rsp/singh (Adult) pat→del jibh6j jibh6j

Sunita/singh (Adult) pat→del jibh6j jibh6j

Above mentioned ticket is already cancelled by indigo and got confirmation msg from indigo also regarding cancellation.
As your app was not allowing to cancel the ticket, so spoken directly from...

Hi team,
Name sector pnr ticket no.

Saksham/singh (Adult) pat→del jibh6j jibh6j

Rsp/singh (Adult) pat→del jibh6j jibh6j

Sunita/singh (Adult) pat→del jibh6j jibh6j

Above mentioned ticket is already cancelled by indigo and got confirmation msg from indigo also regarding cancellation.
As your app was not allowing to cancel the ticket, so spoken directly from...

I am following up for my refund amount initiated by indigo airlines to happyeasygo, have shared the pnr and happyeasygo id even though they are not able to trace the details. Now what else do i share.
I don't understand how come happyeasygo is not able to trace details with the id shared by themselves at the time of booking.
Really strange behavior.
None of their contact numbers are reachable as it is kept on hold for...

Myself nikhil varma,
I booked the flight ticket for 11th of april 2020, from mumbai to cochin flight through happyeasygo mobile app on 5th of march. (Pnr :-rj9gmr, i6p38v)
Unfortunately due to covid-19 pandemic all flight got cancelled that time and i continuously followed up from 27th march till 2nd may 2020 to spicejet and finally i got chance to speak with the customer care dept: as per their instruction i gave request...

I booked a flight through your site and due to covid situation airasia asked to either reschedule or cancel my booking (It was scheduled for 14th april). I already canceled my booking and airasia approved the cancellation (Zero cancellation fees due to covid). It's been more than 2 months, that money kept with happy easy go and they are not returning my money. I have sent many emails and every time i get a response like it might take 90 days...