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HappyEasyGo Complaints & Reviews

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Last updated Jan 13, 2024
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AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
India
122015

HappyEasyGo reviews & complaints page 43

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S
Sandeepsanu Manmadhan Pillai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight Rebooking price charge at higher side

I had booked flight on 14/06/2020 with booking I'd[protected] and it got cancelled. Now when I am go for rebooking you are asking me to pay 1985/-extra. On what back ground u are asking nothing clear on the mail and in indigo site it is showing around Rs. 5000/- only. Either you have to give clear data on price otherwise return the amount on my credit shell so I can redeem directly the airline web site. Your customercare executive...
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J
JanhaviPradhan
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Regarding cancelled flights refund

I booked a flight for Pune to Bangalore from HEG.

Recently I received an SMS from the airline that this flight has been cancelled.
Attaching the screenshot of SMS for your reference.

The airline said that the refund will be given to HEG account and then HEG will provide the same to me.
But didn't receive any money or communication from HEG...
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A
akashverma36633
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Regarding deduction in refund

Address:FLAT NO.7B, DDA FLATS PKT-C, SECTOR-3,DWARKA NEW DELHI South West Delhi DL 110078

I have booked a flight ticket with order id[protected] and due to lockdownd my flight has been cancelled and i placed cancellation for refund . i have paid 2070 but i received only 1496. As per DGCA and supreme court order customer should get complete refund amount without deduction but the have deducted the amount . this is complete violation of the guidlines provided by the DGCA and supreme court order. i request to take action...
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Address:Gurugram, India

1. AIR INDIA (AI-506) - 10 AUG 2020 DELHI TO BANGALORE PNR-HV7DH

2. AIR INDIA (AI-503) - 21 AUG 2020 BANGALORE TO DELHI PNR-YPDX2

In light of the COVID-19, several domestic and international flights have been cancelled since nation wide lockdown. I thereby, wish to know the status of my above mentioned flights. If you are unable to allow me to travel with these tickets then kindly initiate the refund in my original...
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S
sambitnayak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i was scammed by happyeasygo as i couldn't able to get neither refund nor reschedule options

Address:Happyeasygo India pvt. Ltd, 2nd Floor, AIHP Palms, Plot number 242-243, Phase 4, Udyog Vihar Gurugram 122015

Hi all,
I would like to say happyeasygo is a biggest scam doing in india right now. I have paid my ticket price 3800 rs & got the ticket. But due to lockdown i couldn't able to travel due to the destination state due to travelling restrictions. When i tried to reach hapeasygo customer care my calls were unanswered as well. I have tried sending email to [protected]@happyeasygo.com as well but no one replied so far.
I don't know now where...
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R
Rishab Ťhōmãš
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Charging for credit shell flight booking

I had booked flight with order id ticket for pat-bho — order[protected] for 9th but it got cancel due to lockdown n i recieved credit shell. Now when i told them to use my credit they told me fare which was above current fare by 200/- rs still i agreed then after certain time they told me fares r increased so i have to pay even more than i check fares on airlines website n their website it turned out to be mo fare increase was there.br...
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M
MianJibran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deductions from the refund amount

I had booked a flight which was scheduled to depart on[protected] but due to the complete lock down the flight was cancelled. Now indigo has processed the full refund amount against my ticket to happyeasygo
The amount that indigo refunded was 1949.00, the amount i payed was 1634.00. The refund amount that was transfered to my account by happyeasygo was 979.00...
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S
Shrey Gehlot
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Covid ticket cancellation

Address:Gurugam

The government has issued memorandum to do full refund. They are giving me a credit shell. These people are cheating the customers. What will i be doing when there is no need of going to place till where the ticket booked....
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P
PENIEL C MANOHARAN
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Not giving my full refund

My travel date:27:02:2020 (4:30 am)TRV-BAH(via DXB). Flight number EK-523 & EK-837.Return 11:03:2020 BAH-TRV(viaDXB). Flight number EK-840&EK-522.My PNR M5FJDB.Airlines Emirates.(Booking via Happy easygo app. Booking id[protected] I received a mail that the flight was cancelled by the airlines so please contact your booking office.On 27:02:2020 I went to the Trivandrum Emirates office.They asked me to get my refund via my booking...
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P
pradeep soni pp
from Surat, Gujarat
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Refund

Address:118c wing omkar city

My flight was on 15april 2020 from mumbai to delhi pnr u43jjy flight got cancelled not received my refund amount up till now...
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V
Virendar Kumar Chourasiya
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Money not returned

I received the cancelled the ticket from airline side but still i am not received the refund amount. So many times i have write a mail regarding but still i have not received any response from your side....
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I have cancelled my pnrs smv7ka and wm2khd through indigo portal and they informed me that they have already processed the refunds in two parts, one on 9th of april, 2020 and the other on 19th of july, 2020 to the agent wallet. I have made the bookings through happyeasygo portal and the payment was made through credit card. I have not received a single penny yet into my account. Please help me know the status of the same....
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I have raised a refund request for my flight ticket. The flight was cancelled by the airlines and after contacting airlines directly i was told that refund is processed. Its been 4 months and my refund is still not processed. Everytime i call they say it will take 10-15 days but this is extending endlessly.
Order id[protected]...
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I have raised a refund request for my flight ticket. Its been 4 months and my refund is still not processed. Everytime i call they say it will take 10-15 days but this is extending endlessly.
Order id[protected]...
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R
RanjanMandal
from Tiruvannamalai, Tamil Nadu
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Not refunding for cancelled flights

Address:Plot no. 242 & 243, Phase IV, Gurugram, Haryana 122015, India

I booked two flights for my family from delhi to hyderabad and goa to delhi but both flights were cancelled by airlines due to covid 19 and as per airlines they have refunded for both the bookings in april. But happyeasygo has not refunded the same in my account. After so many mails also they are not responding. Below are the pnr numbers for both bookings. Pnr: owf3gx pnr : q5klwq...
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Cheaters!! I will give them negative ratings if possible, never book anything from them infact don't even compare prices of anything on their app or site, they have nightmare experience of soo called refund or transaction failed.. You will never get a single penny in return i[censored] cancel or make changes or if somehow ur transaction fails, i lost thousands and being persuasive for a refund from last 6 months, even after an official mail saying...
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U
Utkarsh Soumya
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Pending Refund

I canceled my flight with goair customer support and notified the same with happyeasygo on 15th march 2020. Order id:[protected]

Goair had refunded the whole amount to happyeasygo on 16th march. But the company has kept my money and not refunded me any penny. Its been more than 4 months now and i am still waiting for my refund.

Happyeasygo is working as a fraud company....
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R
rizwansodagar
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Not getting refunds since last 3 months

Address:HappyEasyGo India Private Limited AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana 122015, India

I have booked 4 indigo tickets on www.happyeasygo.com for 17 march2020 to 24 march 2020 return flight of ahmedabad to port blair, these are order id of happy easy go and bookings date.
1. Order id :[protected], 24 oct 2019
2. Orderid:[protected], 23rd oct 2019
3. Order id:[protected], 1st oct 2019
4. Order id:[protected], 2nd oct 2019.

All flights got canceled by indigo...
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Address:HAPPYEASYGO INDIA

Below is my ticket id with attached email. Even after 97 days I did not got my refund. Already purchased policy of Rs 248 and did not got any refund. I had to cancel due to covid, lockdown is already started from 22nd march 2020 but did not get any refund.

Dear Debrup Sarkar,

Thanks for booking with HappyEasyGo.

Please find your booking details in the attached E-Ticket (Order ID:[protected].br...
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Address:HAPPYEASYGO INDIA

Below is my ticket id with attached email. Even after 105 days I did not got my refund. Already purchased policy of Rs 248 and did not got any refund. I had to cancel due to covid lockdown is alraedy started from 22nd march 2020 but did not get any refund.

Dear Debrup Sarkar,

Thanks for booking with HappyEasyGo.

Please find your booking details in the attached E-Ticket (Order ID:[protected].br...
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