HappyEasyGo Complaints & Reviews

Around trip tickets are cancelled by the flight company and also cancelled the tickets by our side on 24mar but still i m not receiving refund amount of rs 28000.. Already 110days are crossed but they are not providing the refund amount.. Order id[protected]...

I have not received refund of my flight ticket - the airline has cancelled the flight but happyeasygo has not provided the refund - have dropped multiple mails and called them multiple times but no response is made. Its been more than 4 months that i have been following them.

Booking id:[protected]

Please ask them to provide refund at the earliest...

I have booked an airline ticket with goair using happyeasy go
Trip id[protected]
Pnr - j373yl
I have canceled the flight due to some reason, now refund has been provided by goair to happyeasygo 2 months back. Still waiting to get a refund from happyeasygo.
Following up with happyeasygo on mail, call, twitter still didn't get any proper reply or update regarding my refund....

Order #[protected]

More than 90 days ...
Still did not receive the refund.

I demand compensation of Rs 5000/-, RUPEES FIVE THOUSAND ONLY for this delay and inconvenience along with refund of the full amount immediately....

I'm frequent traveler and book my travel tickets via happy easy go app. I have booked a ticket to bali via happyeasygo app on 20th jan'20 with the following details. The airlines have cancelled both the onward and return flight and i have applied cancellation via the happyeasygo app around 13/14th march'2020. The ticket status is showing refunding for the last
3.5 months

My other colleagues, who booked via clear trip...

I Sonu Kumar Sharma bearing PNR Ticket number - NUQQ9S had booked a flight ticket from Happy easy go which was scheduled dated 3July2020 at 8:55AM.

FLIGHT -- FROM (BLR TO IXR)

WHEN I REACHED AIRPORT I FOUND the flight has already taken off without any notification to me at 5:15 AM ( 3.5 hours before).

After enquiring i found ticket was booked on my name(SONU SHARMA) however contact number and...

Our flight was cancelled due to covid-19 lockdown. We got the update that the amount is credited to our credit shell account. And we can book our ticket anytime after lockdown within 1 year.

Now due to some urgency we want to travel and trying to book the tickets through happyeasygo website as well as indigo direct website. We are unable to book the flight. After taking to indigo they said they can't do it from their end and...

I booked a flight ticket in the month of February 2020 and canceled my ticket on 11 March 2020 I have been trying to contact them since March regarding my refund but they are not providing any response or refund on my query. It’s been more than 100 days since I have canceled my ticket and I want my refund ASAP...

I had booked a flight with happyeasygo from vistara airways delhi to bangalore for 22nd march, but due to coronavirus concerns i cancelled the flight with the airline with full refund promised by them on 18th marc. The trip id for my booking with happyeasygo was trip id :[protected].

It has been more than 100 days since my cancellation and the company had promised refund within 45 days which was extended to 90 days...

I booked my flight ticket for 19th march from happy easy go. But because of some circumstances i had to cancel my flight ticket. At that time my refund was supposed to be initiated within 45 days of cancellation but they claimed it to be 90 days. They sent me a mail on the 15th of april that my refund will be initiated within 7-10 working days. I had been told to ask the airline company directly and upon asking they said my refund had already...

Hi,
I had booked my ticket through happyeasygo on 4th march 2020 from lucknow to bangalore flight scheduled on 22nd march 2020 at 06:05 with order id[protected] and my pnr number is xjp4nz. The flight was canceled due to covid-19 pandemic by airlines. I have a confirmation mail from the airlines as well for the successful refund of full amount of rs 3099 to this pathetic agency. And even now the customer care service personnel...

Dear sir
I booked my family's flight tickets on air vistara airline thru happy easy go vide order id no.[protected].
The travel dates were 21.03.20 and 26.03.20. Flights were cancelled due to covid-19 pandemic.
As per policy, airlines air vistara has refunded the full amount i. E., rs. 9783/- to happy easy go along with confirmation.
However despite repeated chasing and assurances by their customer care...

Booked a round trip between madurai and pune and cancelled the ticket on march 5th 2020 and now it is more than 120 days and i am yet to receive the refund for the same. Trip id:[protected] caseid:[protected]

Requested an update for the same through your phone (+[protected]‬) and email support ([protected]@happyeasygo.com) for the past one month and every time i just receive a robotic message saying kindly wait for 7...

We booked international tickets for 3 people using Happy Easy Go before March when COVID started. Our journey date was 29th March and return was on 30th March. Our tickets got cancelled due to travel advisory and we contacted AirAsia for the refund. We were asked by Air Asia to contact Happy Easy Go since we booked the tickets through them, any refund processed will go to HEGs account - we have attched AirAsia chat screenshots herein.Chat...

I have booked my aunty tickets mrs mukesh kumari to australia with happy easy go due to uncertain reason we had to cancel that booking and same has been informed to airline and happy easy go... Air india has initiated the refund in feb only but happy easy go everytime send me robotic message kindly wait for 7 to 10 working days since feb if we call them there agents are so dumb who really dont know what to advise except saying one statement...

How can i take the refund of my credit shell because it is informed to me from indigo that you have to request it to the travel agency from which you booked the flight.
My flight pnr no. Is = snfqgn
And last name is = jain
So when will i get my refund back could you pls inform me as soon as possible....

Date of incident - 27th may 2020

Happyeasygo — not processing refund after constant followups

I booked a flight from hyderabad to kolkatta which was further cancelled by the airlines due to cyclone that had hit west bengal in the last week of may'20. I shared the sms/emails with them while cancelling the flight so that i can get my refund, as there was no information or notification from airlines for rescheduling.br...

Re: caseid[protected]:re: poor customer service and false statements_ai525_hyd-ccu_cancelled by the airlines_trip id :[protected]_saurav rai

Search your customer support email-box with the above subject line....

To,
Happy easy go,

Worst company: service to staff.

I booked a ticket trip id:[protected]
For 27th july. I wanted to enquire if same flight is available for 25th june or not. So for same i sent a request for date change for 25th june. Then within 10-15mins i received a text

"
Your date change cost is 0.00 for trip id[protected]. If you wish to proceed with...

No one has responded yet. What's the use. Please refund my flight amount...