HappyEasyGo Complaints & Reviews

My flight was cancelled due to covid-19 which was on 5/04/2020.
I initiated for full refund got full refund mail from airlines and when i cancelling ticket from happyeasygo they cancelling my cancel ticket again again and i can not got revert my money without cancelling tickets from happyeasygo.
Very irresponsible and unprofessional behaviour....

I had booked a ticket on GO Air Flight G8 163 on 17th March for travel date 18th march which was cancelled by GO Air. Refund was not received but on approaching the Airlines I have been informed that refund has gone to the agency, although payment was made by me.please arrange to refund the same.to my personal account number.
E-Ticket for Order[protected]
Trip 1: Lucknow to Kolkata Wed, 18 Mar 2020
GoAir G8-163br...

E-ticket (Order id:[protected], trip was booked for rs 6452 from jaipur to kolkata for 19 mar 2020 through happyeasygo website. Online reschedule request was sent to company on dt 18.3.20. Further tried over helpline no for more than 4 hours. The company sent me a mail at 10:18 pm in the night requesting to make payment of rs 7123, whereas at that time fresh ticket was available for rescheduled day for rs 2970 hence request was sent...

I have booked my tickets in january 2020 for travel date 25th march & 14th april 2020. I have given rescheduling rescheduling request on 16th march 2020. Nobody responded to my request and not attended my calls. Later i got message from airline that the flight was cancelled because of lock down and if we booked through any travel agent, contact the agent for refund. I sent many mails and at last they replied that since the travel date (25th...

I had booked my tickets for 25th March and my booking had been cancelled.
I have got a credit shell and I want to book a flight with the credit. However I can't get any help from your team.
I tried calling and sent some emails to but the team is not responding.
Can you refund my money back or can someone contact me to book another ticket...

I have booked my ticket in feb month for travel date 5th april.
From march 25th i have given rescheduling request. Nobody responded my request.
Finally they given mail that, ur ticket has been cancelled by airline.
Then i given mail for following questions, there is no guidance or proper strait answer:
1) how can i re book my ticket?
2) if airline team transferred my money in credit shell, then how can i...

I had booked a flight from nagpur to bangalore for 16th april 2020 journey. However, the airlines goair had cancelled the flight due to operational issues. The airlines had cancelled the flight even prior to covid-19 issue started and had informed me that the entire amount would be refunded back if i do not wish to reschedule. I reached out to happyeasygo since i had booked the ticket through them. The customer care told me that the amount...

I had cancelled my flights with air vistara on 16th march 2020. Air vistara agreed with me to provide ne with full refund and confirmed the same multiple times.

But happyeasygo, the online travel agent i booked my tickets with refuses to provide me with the refund, and keep citing me the change of policies which aren't even applicable.

I have raised the refund request with happyeasygo atleast 3 times now, but...

Hi,
This is with respect to the refund of trip id:[protected], placed on happyeasygo.com. The trip was canceled due to operational reasons from airlines and hence, entitled to a full refund. The full refund has been processed by the airline whereas happyeasygo is still withholding my refund amount. i have called their customer service a lot of times they assured me that the refund will be processed latest by last wednesday...

I made a booking thru happy easy go. I got the trip id however did not get any pnr. I tried reaching over email. I still did not get any response. I need to get the credit shell amount as it is not my fault. The services have been stopped due to the pandemic emergencies, 4835 rs is no less amount when you dont get any money due to the same reason. I am afraid my patience has run out and i might have to report this issue now...

My flight got cancelled due to covid19 which I booked from happeasygo airlines refund my money to happyeasygo but they are not refunding me my order I'd is[protected] it's been 15 days from indigo proceed with refund but happeasygo is not responding at all please help this is fraud website...

We booked the flight of indigo 6e 223 from delhi to mumbai through happyeasygo travels on 02/04/2020 and paid rs. 1961/-, which was cancelled by the airline due to the lockdown announced by the central government till april 14th.

As per our understanding, indigo had refunded the amount to happyeasygo travel but the travel agency is not responding to our request to cancel and refund the amount paid by us. We also requested them...

Respected sir/ madam

poor service of happyeasygo, i booked a ticket through ref id no [protected] it was airasia flight no was I5-761, PNR No. WZP47Z, Journey date was 15/2/2020, name of passenger, sachin kumar meena, ram ratan meena and radha meena.
Flight was cancelled by airasia due to operational cause, i called many time to airasia and happyeasygpo ( ref id [protected]) from which i booked the ticket. but...

I had booked a ticket for 4th of april 2020 with order id[protected], had requested to reschedule the same for 24th of march 2020. The ticket shows rescheduling status without any confirmation message or mail. Tried calling the customer care support numbers more than 100 times but was of no use as after entering the registered mobile number there is no response. Even dropped numerous mail the support but didn't received any response.br...

Below is my ticket details, '
E-ticket for order[protected]
Trip 1: mumbai to bagdogra spicejet sg-490 fri, 03 apr 2020 bom 00:35 fri, 03 apr 2020 chhatrapati shivaji int'l airport, t2 03:15 ccu 2h40m economy fri, 03 apr 2020 netaji subhash chandra bose int'l airport,

Travellers airline pnr ticket no
Mr. Ashutosh siddharam kalshetti phh6uh phh6uh
Ms. Divyalaxmi ashutosh kalshetti phh6uh...

Covid-19 people are facing problems and this fraud & very worst people not giving any refund and not rescheduling my flight.

Very worst service very worst people i want my refund back or do my rescheduling.
This time every one is facing problems and you guys have made it fun. O[censored]rning money from fraud work.

Shame on you guys
Do the rescheduling...

After repeated emails and reminders, i have not yet received my refund for the cancellation of flight from mumbai to south korea. I have continuously been telling them the reason for the flight cancellation. Happyeasygo told me to cancel directly with the airlines itself (Singapore airlines) which i did. They instantly cancelled and initiated the refund to happyeasygo. I have also the communication emails between me and singapore airlines....

Hello Team
This is Ms Aarefa Kachwala our flight from Bhubneshwar to Mumbai on 20 March 2020 was cancelled PNR W5LMVV, hence request you to kindly refund the amount back.
Below attached is the airline cancellation and payment receipt . Your Hotline numbers are not reachable or there is no response on the email sent
Request you to kindly look into it and revert back....

I have booked a flight 6e319 chennai to trivandrum with pnr-zlgzqg (13 april 2020). But due to the on going covid-19 effect i was forced to cancel my ticket.
As per the communication with indigo customer care they intimated that they have already processed my refund of amount inr 8, 792 on 18 march 2020. But the amount is not refunded back to me from the agency side....

I booked ticket for 24 March due to locked out process I cancel the ticket still I could not understand why the happy easy go charges more on flight cancelation. Can any one tell me what is the legal progress to claim on happy easy go ....