Claimed

HappyEasyGo Complaints & Reviews

1
Last updated Jan 13, 2024
Complaints 1549
Resolved
97
Unresolved
1452
Quick Links
Statistics
Share
Contacts

File a complaint to HappyEasyGo

Having problems with HappyEasyGo?

File a complaint and get it resolved by HappyEasyGo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HappyEasyGo
Customer Service Contacts

HappyEasyGo Phone Numbers

Phone
+91 12 4286 6920
94
151

HappyEasyGo Website

HappyEasyGo Head Office Address

AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
India
122015

HappyEasyGo reviews & complaints page 50

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Website:m.happyeasygo.com

I made ticket of flight from hyderabad to kolkata yesterday (For 29.03.2020) through happy easy go app. But due to some plan change i had canceled my ticket through indigo customer care as i couldn’t contact to happy easy go customer service. Indigo refund the money to the travel agent (Linked to happy easy go). Still i can’t contact to customer care care of happy easy go. Cancellation system of this website is not working. The phone...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anantjainn
Report
Copy

wrong reschedule charges

Address:560074
Website:www.happyeasygo.com

I booked flight on happyeasygo from blr to del and while booking i took free reschedule also. After 15 days i wanted to reschedule, when i asked for the fare penalty they said 8k is required as they sent me wrong charges and told me they will send me correct. When i received the correct charges at 2am and when i replied back they said that flight is not available now. But when i asked airline tey said more than 10 seats are available and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swaroop krishna
Report
Copy

money refund

I have made a flight booking through happyeasygo on 25th january with
Trip #[protected]. And later i have cancelled the booking.
When i was request the cancellation, it was mentioned on the screen the refunding in progress and in app its mention any cancellation before 4 hours applicable. The moment i cancelled the status changed to refunding and their support team responded that the cancellation request is accepted and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:www.happyeasygo.com

Hi all,
This complaint pertains to the flight booking that was made using happyeasygo for travel from new delhi to bubhaneswar (Travel date: 4 october 2019) on 21 september 2019. My trip id is[protected]. Although the amount (Rs. 5, 199.00) has been deducted from my account, but the ticket is shown canceled.
When i contacted icici bank (My credit card issuing bank) for the money refund, the bank replied that the money...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Z
Zaigham Peerzada
Report
Copy

refund amount

Address:Attapur, Rangareddy, Andhra Pradesh, 500048
Website:Www.happyeasygo.com

Dear sir,
I had booked a flight ticket of indigo on 10 feb. 2020 for a trip from hyderabad to lucknow on 28 feb 2020 (Which order id is[protected] through happyeasygo.com, and due to some issue i had to cancelled it, due to this reason and they may refund the amount of ticket by excluding the convenience fee in my respective bank via happyeasygo.com but i received the amount of 184 rupees only from happyeasygo.com. I have called manytimes...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwin1426
Report
Copy

fraudulent at the time of booking

Address:Mumbai City, Maharashtra, 410208

I have been a regular flyer for the past 8 yrs. I have never faced any issues of fraudulent during the time of booking. This was my worst experience. On 15th feb 2020 i booked the ticket on flight no - g8304 maa-bom for 25th april 2020. The fare at the time of booking was shown at the rs 1891/-. After booking rs 3867 was deducted from my end. My order id[protected] for the reservation booked through your application.
Immediately...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahuljha0689
Report
Copy

cancellation refund

Address:560067

I cancelled my ticket with trip id :[protected] which was booked by happyeasygo, i cancelled the booking from indigo website as i couldn't travel due to some medical emergency, the indigo website after cancellation shown refunded amount but happyeasygo isn't refunding the same, which they call it as service charge.

The question is how much service charge they incur to the customer, and to make it clear the service charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have booked airindia express ticket from happy easy go at rs. 8718 and cancelled the ticket before one week of the traveling date and airindia express reversed rs 7017 to happyeasygo after charging their cancellation charge as the flight operator. But this fraudulent company is ready to refund only rs 1568 by holding almost rs 4600 as cancellation charges. Is it legal in india to charge like almost the double of the ailine cancellation...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sethirocking
from Noida, Uttar Pradesh
Report
Copy

excess charges to reschedule an air flight for senior citizen

We booked an air ticket from hyderabad to delhi through happyeasygo online air ticket booking site for air asia for 20th februay 2020 for rs 4704. My mother is 84 years old and is travelling alone. She is returning to delhi from hyderabad after attending her sisters funeral. After few minutes of booking through happyeasy go site we wanted to reschedule the date from 20th feb to 11th february as we found a companion to accompany her for 11th...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adhish Chand
Report
Copy

name change request

Address:Gurgaon, Haryana, 201301
Website:www.happyeasygo.com

Company is fraud. After calling since 29 january they are not helping out and asking for more and more money without any confirmation and not going any work. They just ask the customer to wait for 24-48 hours everytime and are very rude and have no manners at all. Some action needs to be taken against them as the only email they provide is theirs only and that does not help. They have taken 6100/- till now and have not done any work neither...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
from Arakkonam, Tamil Nadu
Report
Copy

online flight ticket

I had booked ticket and got confirmation stating that ticket will be issued in an hour. Even i recieved order id, later i recieved a call and they said i need to pay 1500. The customer executive was treating as if it is daily routine for him. And in a stage he was laughing. Atlast i need to pay 1500. Please do not trust this company and my sincere advise is do not book...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I have cancelled flight ticket booked through happyeasygo app from delhi to kochi go air for travel on 08.02.2020.
While booking the flight ticket it shows that it is refundable, but after cancellation they informed that cancellation charge is more than booking amount. But in the app it is showing that refunded. Kindly guide me to get the refund amount. Thanking you,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560094

I will give very bad rating to happyeasygo. Please goverment block this site as they are doing fraud with customers and misbehaved with me very rudely talked and threaten me to this call is recording and you are unprofessional this is how they talked with customers. I booked my ticket from case -1 bengaluru to delhi from my side payment is successful but they are giving to third party to confirm the ticket ria agency but they took time and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:B-317, LANE NO.3 NANDA FARMS, CHATTARPUR EXTN., NEW DELHI South Delhi DL 110074 IN, New Delhi, Delhi, 110074
Website:www.happyeasygo.com

This is in reference with my refund request for trip id:[protected]

I cancelled the tickets which we booked for 20 dec to 22 dec from delhi to shridi pnr - whej5u for three passengers renu bajaj, ekant bajaj and vijay kumar bajaj through happyeasy go.

Spice jet refunded my full amount as it was medical urgency. But happy easy go never refunded the money which they have received from spicejet. I received...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I booked a ticket from vijayawada to pune to travel on 16 jan 2020. Initially, in their application, there was availability of tickets. But an hour after booking, i got a call from the customer care representatives saying the flight was sold out. I requested them to accommodate me in another flight, which was of the same fare. After a long discussion, they arranged a call from the ticket issuance team, which i received in the midnight (After...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:1F, Plot, No. 883, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122016, Gurgaon, Haryana, 122016
Website:www.happyeasygo.com

I booked a flight from kolkata to guwahati for the 1st of jan 2020 from www.happyeasygo.com. the flight was cancelled by the airline go air because of the ongoing tensions in north india. When i contacted the airline they said that the full amount was refunded to happy easy go. After that i had a discussion with happy easy go where they claimed they will refund it within 10-15 days. It's been over 17 days and still i haven't received my refund...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Defence layout, 560035

beaware of happyeasygo.com

I have cancelled my ticket booked (Trip id :[protected] using this site, airline has refunded me rs 1, 978. But i asked them for this refund they listed all nonsense charges and said there is no refund for you.

Please beware of this fraud site. Never ever think of booking from this site even if they give world’s best attractive offers.

For attracting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:1F, Plot, No. 883, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122016, Gurgaon, Haryana, 110030
Website:www.happyeasygo.com

Dear team,

We have booked two reservation through heg, as per below detail bkb-del (Trip id :[protected] for 7 passenger for 8th nov & 2nd flight booked for same passengers from del-blr (Trip id :[protected]

Issue is that bkb - del flight has been delayed for 3-4hrs thus passenger cant be catch next flight on the same day with the same airlines!
As del-blr is also done or the same day...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeepkothari1982
Report
Copy

flight ticket maa jdh

Address:600003
Website:www.happyeasygo.com

I issued ticket with happy easy go after 2hrs they gave pnr.. But when i tried to do web check in.. It was ticket was showing cancelled. An when i called to refund they are telling pnr is confirmed from their end and cannot claim full refund... Travel date is immediate so i am not able to issue the ticket as they are not refunding the amount... Need full refund and want strict action against the company for harassing the customer
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
from Rajahmundry, Andhra Pradesh
Report
Copy

need to get the flight ticket refund

Address:508233

Myself Anvesh Addanki and I have booked the flight from Delhi to Hyderabad through Happyeasygo.com on Sep 18th and the traveling date is Oct 25th, After that i have canceled my flight and made a call to the happyeasygo and respected airlines(Vistara) to ask the full refund and the airlines has got agreed to do the full refund. I have forwarded the email to [protected]@happyeasygo.com as well, after that i made call to happyeasygo around 30 to 40 times...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy