HappyEasyGo Complaints & Reviews

I have booked a hotel in pune from happy easy go app, the hotel. Was showing available upon the booking, i did the booking on a day before and when i reached the hotel in afternoon they confirmed of no booking, upon call to happy easy go customer care, they said they cannot help me as they are from. Flight department or they can provide a near hotel which was 2 star hotel and we have booked royal orchid a 4 star hotel, and we didn't get informed...

On 28th september, 2019, i had tried to book hotel rooms on happyeasygo. Booking was not done as room was not available, still money was deducted from my bank account. Order id was[protected].
Happyeasygo confirmed that refund is initiated but it's been 40 days and i haven't yet received my refund.

Happyeasygo doesn't respond to my email. And they are not providing me refund initiation date/transaction reference...

I booked 2 tickets on ai flight mumbai-hk return with happy easy go and 1 ticket for same sector/ airline/ date on make my trip. Air india cancelled the flight and both air india and make my trip issued full refund in 3 business days. Happy easy go has taken over 20 days and still not refunded the amount to me. First they told me air india has not refunded money to them. When i asked them to give me in writing they started making excuses...

I have booked my hotel on 15th october (For 31st dec to 4th jan), the amount has been debited from my account but i haven't received any confirmation yet.

I called customer care and someone told me that the hotel was not booked and we will refund the full amount.

Now hotel prices are too high and i'm not able to do the same.

Till date, i have not received any confirmation and not received any refund....

Hi,

I had an accident and doctor recommended for acl (Ligament tear) reconstructive surgery in the 2nd week of november and due to which i could not travel to my home town for dusherra pooja.

I reached-out to happyeasygo on sep 12 ([protected]@happyeasygo.com & [protected]@goair.in) and informed that because of the accident, i will not be able to travel and requested to cancel the ticket (Pnr #: hygnnq) and refund the...

I would like to draw your attention to the fraudulent activities carried by a booking app called "happyeasygo". I had done a hotel booking in ooty from the app on 16th september 2019. A day later they informed me that booking did not go through as the hotel rates had changed and cancelled the booking from their end on 20th september 2019 and informed that the refund will be credited to the account within 7-14 working days.

Unfortunately,...

I had booked a hotel in ranthambore on 3/10 with heg making a payment of 47627/-. Heg failed to confirm my booking and promised a refund within 7_14 working days. Despite repeated reminders heg failed to refund my amount and promised to refund within 7 working days, evert time i called or mailed
After 1 month, i'm still waiting for the refund. My booking id with happy easy go is[protected] dtd 3/10
This portal is a real...

Happy easy go never initiated my refund its been a month now.. Since i have made the booking.

It was a hotel booking in mysore, they informed me that booking did not go through only at the last moment few hours before my check-in. I had to go through a lot of inconvenience

I would not ever make any bookings in happy easy go website hereafter.

[protected] order id...

I am waiting from last 28 days still didn't receive any refund and mailed some mANY TIMEs.I called so mANY TIMEs but still my problem is not resolved.Try to understand please refund my amount as soon as possible poor company and totally fraud seriously.My order id is[protected].Please tis issue as soon as pos...

This is with reference to my hotel booking with Order ID:[protected] for Rs 2467.00, where in happyeasygo couldnt confirm my booking of 03.10.2019 as the hotel rooms are sold out. The same day i called the customer care and they said that they processed the refund. Till now the refund has not been reflected in my account. I have called so many times on the customer care of hotel booking. Its a spam Number and no one lifts the call....

I have cancelled my booking due to not confirming from travel end, so have applied for refund as per there policy refund will take 7-14 days, i have waited for 15days but here is no reply nor refund from there end always say the same line give us more 7 days we ll get back to you but no reply from there end yet please help, below is the mail chat i have attached...

There was a flight which i cancelled way in advance and according to the terms and conditions i am eligible for a refund after a small deduction and airlines fees.
They said i will get my refund in 15 days but i didnt.
I followed up with them they said i will have to wait for more 72 hours.
I waited.
The refund is still not processed and i want my money.
Please check the
Caseid[protected]:re:...

Hi,
This is to complain against the fraudulent act of Happyeasygo wherein they are not refunding the ticket cancellation amount since the last 22 days even after multiple follow ups on emails. The ticket was cancelled online on 3rd October after there was no reply. I wrote an email to their customer support team on 12th Oct 2019 post which there lousy staff have harassed me to no end by giving vague timelines for refund. I am attaching...

. I have made a return flight of pune to kolkata and back through happyeasygo on 25th july and the onward flight was cancelled by airasia on 13th september as they closed the sector. Airasia is been claiming to refund the amount on 20th september to his supplier travel boutique online itself but happyeasygo is not refunding my amount its been 40 days now still no update from the customer care of happyeasygo.

Trip id :[protected]...

Dated 19th sept 2019, i have booked for 2 days hotel at around 8 pm, for that particular day no other app was able to provide the stay due to unavailability of rooms and even i confirmed with hotel reception also, but for the sake of comfort to stay comfortably as i was new to the city i booked from happyeasygo. I was flying from different city late night, i paid the full amount for that day too as i was landing around 11pm and i reached...

My flight from chennai to pune has been cancelled by airline which i have booked from happyeasygo.com being same pnr number they have advised me to complete the return journey and cancel it.. I did it on 24th sep 2019 now its been month i have not received my refund... After callning their customer care on number[protected] many times they are saying it will take 15-20 days only..
It is customers hard earned money and they should...

I booked a hotel in swissotel kolkata from 17th to 20th november 2019 on 3rd of november 2019 with 17751/-.
The same morning they called me to inform that swissotel is not agreeing on such low amount so they want me to confirm the cancellation and refund on 3rd november 2019. I had no other choice but to agree.
They are showing a rate and they cannot even book on that rate.
It's 22nd october 2019 today and in between...

Hi team,

I was trying to book flight from happy easy go site from pune to lucknow one way on 14’th september 2019. After making the payment of 10777/- i received an error that try again bit an order id was already generated by then.
After that i immediately called happy easy go customer care team and they told me to wait for few days to get the amount back.
After 2 days i again contacted my bank (Hdfc) and...

I had to book flight with the following details:

Journey date: 14-nov-2019
Journey from: cochin
Journey to: new delhi

I went through happy easy go application and keyed in the above details.

With the above mentioned inputs, the search results had a flight from "delhi to guwahati" disguised at a price slightly lower than others.

I went about my booking selecting this...

I have booked a hotel in pondicherry to go wih my wife and an infant. My wife checked the booking it was showing pending but i got a confirmation mail. So called them 10 to 12 times. Everytime 10 minutes plus hold. Then they said finally when j was about to rrach the hotel that my booking has been cancelled. I need to write email to the team. This costed me to book another hotel at the last minute which will be an expensive thing to do. Its...