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HappyEasyGo Complaints & Reviews

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Last updated Jan 13, 2024
Complaints 1549
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Gurugram
Gurgaon District
Haryana
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122015

HappyEasyGo reviews & complaints page 51

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A
anoopkumar24
from Bengaluru, Karnataka
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refund not received for more than 1 month

Address:Bangalore, Karnataka

I had booked a ticket on september 16th from kochi to bangalore for 9th nov 2019 (5 seats) on through happyeasy go. The flight carrier was air asia. However the air asia cancelled the flight due to technical issues and mentioned to offer complete refund. Since i had booked from happyeasygo the air asia team said that i have to cancel the ticket from happyeasygo and they will be offering the complete refund. Its been more than a month that...
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S
Shalve
from Bihar Sharif, Bihar
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did not receive refund amount of cancelled airline ticket.

Dear sir,
I had booked a flight ticket of spicejet on 13th sept. 2019 for a trip from chennai to varanasi on 27th oct 2019 (Which order id is[protected] through happyeasygo.com, was cancelled by airline due to their reason and they refunded the total amount of ticket rs. 5310 in my respective bank via happyeasygo.com but still i have not received any amount from happyeasygo.com. I have called manytimes to their customer service...
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S
SunilMen
from Gurgaon, Haryana
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paid rs. 1200 extra for taking add on for rescheduling the flight

Address:Faridabad, Haryana, 121001

Dear sir/madam

Trip id:[protected], i did the flight booking through happyeasygo. I paid approx rs. 1200 extra for taking flight rescheduling add on. Now i am trying to reschedule the flight, happyeasygo is unncessarily asking rs. 1500/ extra again saying that rs. 1500/ is the fare difference, although there is no fare diff. When i asked them how they are saying rs. 1500/ fare difference inspite of zero fare difference,...
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S
suvansharya
from New Delhi, Delhi
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hotel refund not received since last 2 months

I had booked a hotel in Gurgaon on September 18 with happyeasygo making a payment of 10310/- they failed to confirm my booking and promised a refund within 7-14 working days. Despite repeated reminders company failed to refund my amount and promised to refund within 7 working days, evert time i called or mailed
After 2.5 months, i'm still waiting for the refund. My booking id is[protected]
Hotel name- Hyatt Regency Gurgaon...
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M
Mrudula Dambre Kambli
from Mumbai, Maharashtra
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refund not received for more than 1.5 month

I had booked 4 tickets mumbai hong kong along with return tickets thorough you portal.
The return flight hongkong mumbai was cancelled by airindia which was on 3rd november 2019.
The details are as follows.
Flight # ai311
Date - 03 nov 2019
Pnr # y4277

I have been following with these guys for 1.5 month but they dont have any concrete answer. Every time they keep giving new story.
I...
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B
Bindiya Balasubramanian
from Tindivanam, Tamil Nadu
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flight cancellation refund not processed

Address:No 883, phase 5, udyog Bihar, gurugram, Gurgaon, Haryana, 122016
Website:Happyeasygo.com

I had booked flight tickets through the website happyeasygo.com from on nov 1st. After i booked, i realized that the traveller details have been updated incorrectly. (I was booking for my father, but the site had updated traveller name as my name which was given in contact details although i had given my father's name in traveller details). When asking them to change, they didn't. And asked me to talk to the airlines. I asked the airlines...
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D
Devmalya Sen
from Mumbai, Maharashtra
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refund of cancelled ticket

Address:First Floor, Plot No.883, Phase V, Udyog Vihar, Gurugram, Haryana-122016, Gurgaon, Haryana
Website:www.happyeasygo.com

I had booked an online ticket through the travel portal - happyeasygo for onward and return journey on september 2, 2019, on air asia airlines for pune to kolkata and back for travel in january 2020, for an amount totaling ₹8428/-. On october 15, 2019, i received an sms from the airlines, saying that the flight has been cancelled and you can apply for refund of the money. I did cancel my ticket booked through happyeasygo on october 19,...
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M
Mrudula Dambre Kambli
from Mumbai, Maharashtra
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no refund for more than 1.5 months

Address:Gurgaon, Haryana

I had booked HongKong Mumbai 4 tickets for AirIdia for 3 rd November.
Trip Id :[protected] PNR Y4277
Flight # AI311
Date of flight- 03 Nov 2019
Cancellation date -24 Oct 2019

Passenger Name and Ticket Number
1. ManojKumar Kambli[protected]
2. Mrudula Kambli[protected]
3. Samaira Kambli[protected]
4. Kiyara Kambli[protected]

The...
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titasa.trivedi
from Mumbai, Maharashtra
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15 working days got over and no refund yet

Address:Mumbai City, Maharashtra, 400059
Website:www.happyeasygo.com

Order id:[protected]
Pnr - yefivd (Bom - ccu flight on 9th nov'19 got cancelled)

As per mentioned 15 workings days i been waiting for the refund and they are delaying the process whereas the airline have already refunded the entire amount of inr 3893 to "happyeasygo" account which i had paid as the cancellation was due to natural calamity on 9th nov and the flight got cancelled from the airline side and i choose...
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Hi i was booking a flight ticket from ccu to bom for the 3rd of jan and the amount to be paid was 5130/- which i did so via upi.
But the app cancelled the booking and money was still debited from account and successful paid. I have confirmation of payment.
The company initially asked me to wait on my first contact with them.
The second time i called they said that i would receive the money within 24 to 48 hours.
Today,...
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S
slal030
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refund not processing

Address:B-317, LANE NO.3 NANDA FARMS, CHATTARPUR EXTN., NEW DELHI South Delhi DL 110074 IN, 110070
Website:www.happyeasygo.com

I booked tickets with happyeasygo for 4 people from delhi to bengaluru. Due to flight diversion the indigo airline cancelled ticket for 2 passengers and refunded happyeasygo with rs 14, 042 via pnr 'fwl8ke' for 100% cost of flight tickets (Rs 9682) and excess baggage (Rs 4360).

I have more than 15 recorded emails and conversations with happyeasygo regardless of which the company is not refunding the excess baggage charges...
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Y
Yamin Rafiq
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting refund from happyeasygo.com

Hi,

I booked my flight on 16th october for coming saturday, after payment and checkout i'm seeing the flight was booked for 26th october and not 19th october, so i immediately called airline and asked them to cancel the flight, they cancelled the flight and said they will provide full refund.
My flight was cancelled by airline on 16th october and on same day i applied for refund on happyeasygo for which i'm still waiting....
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A
Anurodhm11
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hotel booking refund not credited yet

Address:Gurgaon, Haryana
Website:happyeasygo.com

Just worse. I had booked a hotel online for varanasi from happyeasygo hotel section. After going there i got to know they never booked it but had took the money from me. I had to go and find myself another hotel because of them. After that they didn't even cancel the booking. Upon pestering a lot for a few days, they cancelled it and told the refund will be credited within 7-14 working days, it's going to be around 2 months and they still...
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U
Uday Singh Bhati
from Vadodara, Gujarat
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happy easy go refund of cancelled tickets

Address:Vadodara, Gujarat, 390002

I booked my flight tickets using happy easy go mobile application for the date 22dec19 but unfortunately due to some circumstances in our family we planned to cancel the tickets on 23 november even we requested them to reschedule a flight. But they said they cant do anything.
Original tickets charges 12937
If i will reschedule my flight then i have to pay 22657

What is this nonsense.

Even they...
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N
Neeraja Kanaujia
from Mangalore, Karnataka
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issue with refund - been over 2 months with no update from company's end

Passenger name - neeraja kanaujia
Pnr - zwrcwr, travel date - 18th sept 2019, trip id[protected]
My flight was cancelled by the airlines and hence it entitled me for full refund. Even though the airlines company has refunded the entire amount to the this travel partner, this agency has not processed by refund till date. I have been chasing them since 2 months over emails/calls with no resolution yet. They have a very...
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R
Rosh1
from Mumbai, Maharashtra
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hotel cancelled by happyeasygo money never returned

Address:1F, Plot, No. 883, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, 122016
Website:HappyEasyGo.com

Hi,

I have booked the hotel in september2019. I got a call from happy easy go on 1st october that hotel booking couldn't be done and they will process the refund in 7-14 days. It's already 45 days and they never returned the money. I sent them 20 emails but no reply. Their customer care number for hotel is always busy and their flight team phone number is reachable but they refused to entertain hotel queries. This company...
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G
ganesh_reachlocal
from Mumbai, Maharashtra
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worst service

Not a single positive reviews!!!

Its not happyeasygo, it should be saduneasygo

What an concept of earning money, really dis guys will be top billionaire soon.

I have booked the tickets from bom to hyd and dey are not cancelling my tickets. Dey informed me to call airasia team and cancel the ticket but airasia asked again to contact happyeasygo sorry saduneasygo. While booking refundable was clearly...
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I had cancelled my two tickets from goair flight # goair g8-384 & goair g8-381, travelling on 17th dec & return on 18th dec. After cancellation there was refund of rs. 2062 amount from goair, as the web selection was thru happygoeasy, which i was not aware. My payment went thru them and now when refund was made my refund amount also went thru their bank account and they refuse to refund my amount, saying that we will deduct our charges and...
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V
voodugula
from Hyderabad, Telangana
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refund

Address:First Floor, Plot No.883, Phase V, Udyog Vihar, Gurugram, Haryana-122016, 122016
Website:Happyeasygo.com

I booked hotel atithi suites, Noida on 11 oct with this happyeassygo.com
id:[protected] and paid amount of 29, 952/- confirmation haven’t received of hotel. On 14 Oct got mail stating hotel booking was cancelled and refund will be in 7 to 14 working days. I have called, emailed and followed up with them repeatedly for the refund. Every time they say technique issue it takes more 14 days. One of the customer service...
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S
samjeevkrchauhan
from Bengaluru, Karnataka
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refund of airline e-ticket

Dear sir/madam,
I would like to bring your kind notice that, airline e-ticket order id:[protected] booked for indigo flight on dated 28 jun 2018 from happyeasygo from chennai to delhi, this ticket was cancelled and payed fare was not refunded till now.

Same case happen again on e ticket order id:[protected], also booked from happyeasygo for flight date 08 november 2018 from delhi to coimbatore and coimbatore...
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