HappyEasyGo Complaints & Reviews

HappyEasyGo India Private Limited company with LOCATION :
First Floor, Plot No.883, Phase V, Udyog Vihar,
Gurugram, Haryana-122016

is not refunding my amount of INR 3, 009 which has already been refunded by AirAsia airlines to them.
I have had booked a ticket for AirAsia travel from IDR to BLR for 26thAug2019.
The flight departure was delayed and AirAsia had emailed an option to claim full-refund.br...

I have reserved couple of rooms in agra through this website for jan 2020
Paid complete payment of 35 k and received sms confirmation from happyeasygo wide booking confirmation number:[protected]

But hotler not confirming the rooms and they are saying that no rooms available on particular dates

I am writing serial mailers to customer service team and made several phone calls but no responce from them...

Require refund of Rs 4425.00
Date: 31/08/2019
I had booked an Indigo 6E284 ticket from Bangalore to Delhi on 31st August. The money got deducted from my account but the ticket didn’t get confirmed. I called HappyEasyGo customer care and they said they have received the payment and will refund the money in 7 working days. But it didn’t happen and when I called again, they asked me to wait another 10 working days. Then 72...

I have made the payment yesterday night on 11.35 pm.
Ticket not received. Called the customer care thrice yet no proper response, just delaying by saying one hour more-one hour more.

I called the customercare three times, once at 9.30 am then at 11.30 am and then at 1.00 pm. Overtime i was just delayed by saying we are working on it as if they were sending a rocket to space.

Not able to find any contact...

I booked a hotel from happy easy go site for delhi last month by paying full amount of money and in response they have send one mail like before 1 or 2 days i will get the conformation. After reaching delhi they have send mail to pay another 1800 for the conformation since the price issue is their other wise they will cancel my booking and finally they have canceled. After one day i got mail like with in 10 to 14 days you will get the refund...

I am tired and exhausted and i am going to say this if you guys don't know how to run a company maybe you should not. I have booked a ticket from tirupati to hyderabad on october 3rd. The transaction was successful and i did not receive my ticket for almost one and a half hour. I tried calling, mailed but no one replies and you say that you are 24x7. Stop joking. So i booked another flight and that one was perfectly good. Now after around...

This is bring to your notice that the happyeasygo.com is cheating customers by collecting money by showing lesser price of hotels room rent.

On 18-sep-19 i have booked hotel ibis for 5 days in banglore ref no:[protected] and paid rs.32560. After one hour munish from happy easy go customer support desk engineer called me and asking me to pay rs 10000 more to confirm the booking and claiming that ibis hotel was increased...

I had booked 3 refundable tickets paying extra money through Happy easy go site for Dec from Mumbai to Mangalore. Later on I had to cancel it. Initiatlly their website showed refund amount to be approx 6000 after deduction of 2000 penalty. Later on, they are maintaining that no refund is possible since I chose cancellation with penalty option !!
I feel they have kept this option just to misguide the consumers...

My flight was canceled on 31st july 2019.
The airline cancelled the flight and refunded the money to this company. It has been a month but this company has not refunded the money to my account. Called their customer support 15 times all they say is wait for 72 hours. So many emails sent still no reply. They refuse to give a proper answer even.
Flight details: ahmedabad to hubli
Spice jet
Order id:[protected]br...

I had booked the round trip ticket on 19th sept' 2019, for travel to del-mum-del on 21st oct' 2019 and return on 25th oct'2019, through www.happygoeasy.com.

My name on e-tkt ticket showed wrong surname, whereas the name on the confirmation mail bearing e-tkt was absolutely correct. Which proves that i had written a right name but it was purely a system generated error from happygoeasy's end, which has goofed up the surname.br...

I have no resort but to write to you about the inconvenience faced by me and no status on my refund by website happyeasygo. My trip id is[protected]. My flight was cancelled by spicejet airlines and they have refunded the full amount to happyeasygo who has not refunded my money, nor has happyeasygo sent me a confirmation that they have initiated the full refund minus the convenience fee. The customer care agent amitabh is extremely...

I had booked two ac rooms at hotel srr grand located at vandalur chennai. They charged me rs 9, 852 for two nights. I checked in at 24th sept and was about to check out at 26th sept as i have booked it so. But the hotel staff notified to leave me on 25th morning as they have received the mails from the happy easy go that the check out date was 25th. I have been cheated by them as they charged me the money for two days and i couldn't stay...

I would like to bring to your notice that happy easy go is frequently & regularly duping consumers of their money, this is basis multiple consumer forums and blogs.

Happy easy go address : level 3 rider house plot no 136 sec 44 near huda city centre metro station gurugram.

This firm is operating as an agent for booking flight tickets & while booking flight tickets they are properly cheating people of their money.br...

Dear sir

I made 3 booking from happyeasygo.com and booking was cancelled by airline due to flight time change and i asked happyeasygo to refund the full amount because airline provided full refund but they deducted convenience fee 280 rs. Per person.
When i asked them to return this amount also, they rejected my request.

Flight was cancelled by airline then where is my mistake.
Why i should have...

Hi team, i did my booking from happy easy go a flight booking company. The flight go canceled & therefore the airlines have to refund the full amount, however, to get the full amount back in the account, happy easy go fails to refund my hard money back to my account. This incident have taken place on 20 aug, since then i am struggling hard to get my money back. Even now and then the team says to wait for 48 - 72 hrs or ask to give some time....

This is to inform you that someone named tejaswini surabhi is using my email id to book flight tickets in happygoeasy app. They have done this before 2 days back through cleartrip app for a flight ticket from hyderabad to jaipur for a booking on 20th september 2019. But i had registered a complaint and also called up the customer services for the same. The following day the ticket got cancelled and i thought the matter was closed. But today...

I had booked an airline ticket from lucknow to bangalore with them. The date of journey was 15th august. Due to cancellation of the flight my ticket was cancelled by the airline - indigo. Full amount was refunded by indigo in less than 12 hours of intimation.
However, happy easy go did not refund my amount and closed the ticket with zero refund. After more than 10 calls to the customer care and their promises that the issue would be...

I booked a 4 star hotel using happy easy go and made the payment. The status showed pending in their app against the booking. On the day of checking the status was still pending, we called happyeasygo at least 20 times but evevrytime they said hotel guys are not available and will give you a call back. 3 hours after the checkin time and waiting outside hotel and after continuous calling got a call back from happyeasygo person saying that...

I want to highlight the matter about the travel which my family had on june 2019 with private airline from delhi to pune.

I had book flight tickets from happyeasygo.com mobile application on 28th march 2019. I received mails for my bookings on my respective mail id's.

As per the flight tickets attached in mail, allowed weight for the trip from delhi to pune was check-in: 25kg, cabin: 7kg.

But...

Happyeasygo claim that they have paid 17k for my ticket that i bought in 14k. They also say that they will not share payment confirmation to airline with customers claiming refund. Cancellation process is not straight forward where you call them and process cancellation. They want you to cancel with airline and then contact them with sms confirmation/email from airline. They add additional penalty beyond airline cancellation charges. No waiver...