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HappyEasyGo Complaints & Reviews

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Last updated Jan 13, 2024
Complaints 1549
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HappyEasyGo reviews & complaints page 56

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Z
zafar125
from New Delhi, Delhi
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total refund was not given on flight ticket cancellation

I booked a two way ticket from happyeasygo on 26th july (Order id:[protected] as below

- delhi - hyderabad 3rd aug
- hyderabad - delhi 3rd aug vopjfh

By mistake i selected the same date for the returning ticket and i notified the happyeasygo cc team within minutes. They denied to help me in this regard and told to contact vistara cc team and then contact heg again. I called vistara team they...
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M
Mili Jain
from Ahmedabad, Gujarat
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misled information and booked wrong ticket

Address:122016
Website:www.happyeasygo.com

I have booked a return flight from ahmedabad to delhi from 2nd to 9th october. The 9th october flight showed me a departure time of 6:15am and arrival of 7:50am. However, the booked ticket shows a departure time of 8:45 and arrival of 10:20. The flight number of both is the same. I don't understand how this is possible. I have attached a screenshot of the information that is visible to me on your website even after booking. You can crosscheck...
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T
THARUN KUMAR JAIN
from Delhi, Delhi
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refund issue

Address:#347,flat no 28, 3rd floor, dallupura,near dharmshila hospital, delhi-96, New Delhi, Delhi, 110096
Website:Fraudulent company

Hi,
My name is tharun and i booked my tickets for delhi to bangalore was booked with happy easy go but they never booked with indigo later i had to request to cancel to which they said money will be refunded in 7-10 business days and yet they haven't refunded.
Tickets was booked on 12th of july.
I have also attached the email copy and copy of cancelled ticket...
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D
Diene
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking fraud

I booked a flight via their website on 25 july 2019 near midnight. After the payment i received an email without any booking details. I immediately raised a request asking for the booking details. I only had the trip id #[protected]

I received a call around 8.15 am on 25 july 2019 and was then told that the price had increased by rs 4000/- and i would have to pay the difference for the booking confirmation. I refused....
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K
Karthigha Hiriyan
from Tumkur, Karnataka
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re:flight booking fraudulent

Address:c 76 East 1st lane, ITI Colony, Dooravani Nagar, Bangalore, Karnataka, 560016
Website:www.ixigo.com

Dear team
This morning i have booked a flight via happy easy go website from bangalore to new delhi for 3 members. The ampount was deducted howeever after the payment in the webpage it is displaying our ticket status as upcoming. I did not get any email confirmation regarding this, just got only message confirmation. I tried to contact the customer care but the number is unserviceable. I have sent an email to [protected]@happyeasygo.com, but...
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T
Taranpreet Ahluwalia
from Mumbai, Maharashtra
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all paid - booked an international flight, pnr not generated. tkt not provided

Address:First Floor, Plot No.883, Phase V, Udyog Vihar, Gurugram, Haryana-122016, Gurgaon, Haryana, 122016
Website:happyeasygo.com

I booked my international flight ticket from mumbai to canada today on 22 july 2019. The money was deducted but failed to generate pnr or provide tkt.. No one called or informed about it and then i receive a mail saying that your booking may not have gone through these 2 reasons
- fare change
- flight full reasons

This is utter # i paid rs 87000 for it and now the worst thing is they do not help you at all. I had...
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B
Bhumika Ved
from Pune, Maharashtra
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flight cancelled without any intimation

Address:Pune, Maharashtra, 411027
Website:HappyEasyGo.com

I booked flight from happyeasygo mobile application.
On the day of travel, while i was trying for check-in, i got an error message that my pnr/ticket no. Is not valid.

Tried for hours to contact support lines but we were unable to reach them as their support numbers were not getting picked and mostly didn't connect.

Sent out mails, twitter, facebook and no response.

Eventually i had to bare...
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G
Gupta Nitesh
from Noida, Uttar Pradesh
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unsanctioned loan and deducting emi

Address:B-1/57, 3rd Floor, Janakpuri, New Delhi, Delhi, 110058

Dear concern, i have been trying contacting you guys via emails. I have already sent numerous reminders about my issues which have been getting held from quite a long time now. Neither i have your customer care number and when i ask for the same via email you even reply and in response i get an auto-generated email. Is this how you treat your client? I had made of transaction inr 20742/- via easy buy card or instacred. And the merchant is...
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S
Shre@8917
from Mumbai, Maharashtra
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refund not returned

I booked a flight for June 30, from Kolkata to Mumbai. I cancelled it. But I never got my refund. They sent me mail saying refund has been processed but I checked with the bank and not such refund had been returned to my account. It has been a long time but my money has not been returned. I sent many mails but no body from the customer care answered my mails.i want my money back....
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Its been 3 months now from the month of april. I have not received the refund till now. Where i had faced similar incident where airways cancelled the flight i got my refund next week from makemytrip. But these money eaters not refunding my money and giving stupid reasons. Looks like they don't even have 4k to pay me back. They should be refunding the amount with interest....
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M
mahipagarwal
from Delhi, Delhi
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ticket not yet issued

Why is it taking so much time for "we are still processing your order #[protected]"

Your booking #[protected] is being processed. We aim to issue your ticket (S) within *20 minutes*. You will receive an email and sms message once your ticket has been issued.

Caseid[protected]: payment received #[protected]

We would like to inform you that your flight booking is under process,...
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S
Sunaina S
from Mumbai, Maharashtra
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flight ticket not booked but money deducted

Address:New Delhi, Delhi

Dear sir i booked my ticket from del to cok on 15 july through happyeasygo. I got mail by razorpay that payment successfully for happyeasygo. My amount is deducted, but no ticket is booked. I called so many times but they are not responding. Please help me to refund my amount.
Flight - vistara uk885
Time - 15:15 to 18:25
Date - 16 july 2019...
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P
peacetrek
from Raha, Assam
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cheated me with wasting my 2 months of time and 4500 rupees

Address:c 139, Pandav Nagar, New Delhi, Delhi, 110092
Website:happyeasygo.com

Hi Samyak, Siddharth, Prateek and all the happyeasygo team,

I just had a discussion with three guy, on the same call, Samyak and Siddhrath from happyeasygo and Mr. Aman from spicejet on the conference call with Samyak.

Since last month, My time is being wasted by happyeasygo, After my ticket got cancelled automatically, I was getting an assured refund by Mr. Pratik, Which didnt happen because pratik didnt hear...
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S
Shrutika Zoting
from Delhi, Delhi
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refundable amount didn't receive

Website:Happy easy go

Hi
I have booked a ticket from Bengaluru to Nagpur which I have to change due to some reason. I reached to happy easy go who said to change the date of airline they will charge double the price of the tickets, so they suggested to cancel through airlines and not happy easy go. While refunding the amount though it was refundable the airline and happy easy go both deducted money which makes the money to be refundable as zero. My concern...
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M
mohd tauseef shaikh
from Delhi, Delhi
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not refunding my money fraud company

Address:malad east, 400097
Website:www.happyeasygo.com

Hi, Myself Tauseef sheikh,

I had booked tickets through Happy Easy Go. in the month of april. However since jet airways downsized. The tickets were cancelled and all the people who booked their tickets through jet airways got their refund within 15 days and i havent got the refund because i booked my tickets through Happy Easy Go. and i regret it big time. I am highly dissapointed with the service and i will do whatever i...
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S
Shrushti08
from Mumbai, Maharashtra
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hotel booking

Address:Haryana, 411038
Website:Happyeasygo.com

I booked a hotel on 3rd july from happy go easy app. This app is a fraud. They raise money by fake bookings and also do not issue refunds. They also don't have a separate helpline number for hotel bookings whenever you call them it goes in the airline department. I did a hotel booking for rs. 7901/- the booking is not confirmed nor they have issued a refund. Hundreds of mails done still did not get my money back. Order id[protected]...
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S
swapnalisawant
from Mumbai, Maharashtra
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refund on cancelled ticket

I cancelled my flight thru indigo directly with penalty and indigo reimbursed half value to happyeasygo... When contacted these fraud company hapoyeasygo; they said rest balance is their penalty and now there will be no refund... I have not seen such fcking fraud company... No ethics no rules... Bast*rds.

Firstly they told me that they will deduct convenience fee from it and now they are saying that there is no refund to be...
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M
Monica Rockey
from Mumbai, Maharashtra
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happyeasygo not processing my refund amount

Hii,

Myself Monica, I booked ticket from coimbatore to Hyderabad and Hyderabad to coimbatore, in the month of April 2019 to and from in happyeasygo app, but jet airways cancelled by ticket due to some operational issue. The refund has been initiated long back from airline but it's not given by this fraud company happy easy go.. They don't even pick the call nor reply anything and if they pick they are informing like jet...
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S
Sushantcse
from Mumbai, Maharashtra
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money deducted and ticket is not generated

Address:Gurugram ,Haryana, Gurgaon, Haryana
Website:m.happyeasygo.com

Yesterday when i was booking a flight ticket from their application happy easy go for bom-patna in spicejet after filling all the details and proceeding to payment my money was deducted and ticket was not generated and it was giving me transaction failure message. Although my money was deducted i waited for 10mins since i was not getting any ticket from their side and i have to travel because already i have missed my train travel and i have...
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Teja Kasu
from Bengaluru, Karnataka
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money got deducted but ticket was not booked

Website:www.happyeasygo.com

Hi,

I tried to book my ticket on June 10th via the company happy easy go from Hyderabad to Bangalore. The transaction was successful but the ticket was not generated. I spoke to my bank representative on the transaction status. The concerned person told the transaction was successful.

I called up the happy easy go customer care no and told them the same. The respresentative asked me to write an email to the...
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