HappyEasyGo Complaints & Reviews

Trip id :[protected]
I booked my flight from mumbai to singapore for 2nd august for 20:40 pm flight and return from singapore to mumbai on 8th august for 15:10 flight. After making the payment the flight timings were different
Flight showed as booked from mumbai to singapore at 3:10am and return 7:25am and i spoke the customer care and are not ready to help instead asking to pay and get the flight changed which i am...

I have booked flight on 17th august bangalore to abudhabi via mumbai by air india trip id[protected]
And paid the amount through net banking and status shows ticket will be issued within one hour and later the status shows booking cancelled and they did not refunded my money.
I called and email several times to support but no response.
I kindly request the concern authorities to help me and refund my moneybr...

Happyeasygo.com is a fraud company cheating to the customer by offering lesser price of the ticket once the amount paid the status shows ticket will be issued within one hour and later the status shows booking cancelled and finally they eat money.
No response from the help desk you send mail and call

I book the ticket and my money has not been refunded if it will happen like this trust from online booking site will...

For the below mentioned 29 trips ids, we provided our company GSTIN details which shows in your invoice, but you are not added in airline side, hence our GSTIN details are updated in airline invoice, hence we could not able to accounting as GST amount.

I booked the tickets in your portal on november 2018 and trip was Feb 2019, even the trip was also completed. still i am waiting for the GST Refund as you committed
br...

Happyeasygo no 1 fraud company cheating to the customer by offering lesser price of the ticket once the amount paid the status shows ticket will be issued within one hour and later the status shows booking cancelled and finally they eat money.
No response from the helpdesk you send mail and call

I book the ticket and my money has not been refunded if it will happen like this trust from online booking site will loosebr...

Dear All,

As I booked ticket from Delhi to Mumbai dated 20/06/2019 at 17:00, two time my amount has been deducted from my SBI account and third time I booked again the same ticket and it has been booked, but previous one has not been booked even amount has been deducted from account, So I want my Amount back from Happy Easy Go through Payment gateway Pasfar Technologies Priva.
Please find the below details.
19-Jun-2019br...

I have cancelled ticket with airlines since my dad got hospitalized and full refund provided.. Since I booked tickets with happyeasygo, refund process will be done from happyeasygo.. Tickets cancelled on 24th May.. Earlier said 10 to 15 days then 10 to 15 business day.. Anyhow I was following up with them for long till now I haven't received any reply or updates.. More than 20 days passed.. it will be now close to 1 month.. Please take an...

I had booked a domestic flight ticket through Happy easy go (HEG), which i cancelled on the same day. My order id is[protected]. The airline has given me 100% refund.But HEG has not refunded my money yet.Its been almost a month now that i had cancelled the ticket.I have been constantly following up with the customer service via call and email but not receiving any concrete response.They are asking me to wait for additional 15days...

Flight booked for Nipaorn Madye with PNR number OCIGJI (20th May 2019), however due to some emergency it got no show. Airline confirms that they had refund amount to Happy Easy go on 28th May 2019. There is no single word from Happy easy go for refund, when i contacted team on 18th June 2019 they have said they received the refund from airline but they will be deducting more than half money as it is their charges and after 15 days you will...

I booked the Air India tickets from Pune to Chandigarh of 2 senior citizens but the flight got cancelled.

Happyeasygo never refunded my money. Initially, they kept saying they need PNR Stamp copy from the airline to process the full refund which I managed to get from Air India and gave them on 11 FEB 19.

Then, they said I have to wait for 90 days now as the airline takes this much time to process the request.br...

Hi I want to complaint about Happy easy go company..I have made a refund request on 28 April 2019..till now no response.i made more the 20 calls... customer care pathetic service.. disconnected my call..is this the way you gave customer service..eknath was the customer service executive..my email I'd is [protected]@gmail.com
Very bad experience with happy easy go cheater's company..at the time of refund they are disconnecting...

I booked a flight of 5th May 2019 Form Mumbai to Bangalore of Jet Airways.
But As we all know Jet Airways stopped its operation.

I booked the ticket through Happy Easy go platform but while checking with Happy Easy Go Customer care they are saying to
provide message from Jet Airways about flight cancellation or message for refund to user.

As I didnt receive any message from jet even after date...

Ticket from their website and was surprised when I check with the airline that there should the ticket without baggage and charged me e for with baggage fare. They are not ready to refund the extra money also which I had to pay to airline also there cancellation charges are 1500 plus airline cancellation. Don't get into that trap. Customer er service is the worst...

Trip id:[protected]

I had booked a ticket on 10th May 2019 for travel from 12 th May 2019 from Pune to Lucknow and next day it was cancelled from Happyeasygo.com.
I got a call from Happyeasygo.com that I will get refund within a week even lesser than that.

I have been making calls to customer care for my refund since then and everytime I get some different reason and asked to wait for 72 working...

The flight UK-923 scheduled on 09th June was canceled by operator and there is no confirmation SMS or Email sent to registered mobile/email.
when I called to customer care of Vistara they said they cannot send the confirmation.
the ticket was booked through happy easy go and to cancel and get the refund i need to cancel the ticket on happy easy go as well as on Vistara, so I cancel the ticket on Vistara and they said they sent...

My order id is[protected].

I have a confirmation from indigo that they have already processed and paid the refund for the cancelled flight from delhi to srinagar (Half journey).

They have processed the refund of inr 4759 on feb 14th against my pnr vm2vjh.

I have been following up for payments back from happyeasygo and it is more than 4 months and every time they respond on their customer...

I booked eight tickets through happyeasygo from indore to kochi via bangalore. Our flight from indore
To bangalore was booked by this tour agency through airasia airline that was ok, but our banglore to kochi journey was booked by spicejet airline inspite knowing that now a days there is so much issues and cancellation problems with this airline. Now as we expected spicejet cancelled my ticket and no information is given agency as...

Haven't received the refund amount inspite of constant follow up with happy go easy team.
Jet airways customer support team has confirmed that the notification to process the refund is still not received from happy go easy (Status : okay)
Whereas, happy go easy claim jet airways is not processing the request.
Request your help in resolving the issue
Trip id :[protected]...

I had booked jet airways from bhopal to mumbai.
My e ticket number is[protected]
My flight number is 9w 898
Cost of ticket was rs. 2499.

The ticket was booked on 26.03.2019.
Schedule flight was to fly on 22.04.2019 at 7:40 from bhopal
Ticket got cancelled due to flight cancellation and i received mail from jet on april 01, 2019.

I had applied for refund on jet link of refund...

I had booked my flight from mumbai to singapore and back via happy easy go for jet airways. However, jet airways has cancelled all their flights domestic and international. I had processed my refund via happy easy go on 18th april, 2019 and i haven't got my money back. I have been doing follow ups with them and i am getting the same reply that jet airways has not refunded my money. I spoke to jet airways customer care. They said that my refund...