HappyEasyGo Complaints & Reviews

Sir I book a flight ticket but the ticket status is not confirmed the balance is deduct from my account but refund is not come in my account the ticket photo is shown by me in complaint please feedback in my email -mkmanish1985.[protected]@gmail.com

The public complaint does not need to have attacments, if the passenger does not wish.
But nobody has a duty to pay unidentified amount to unidentified person, based on the complaint, which does not show:-

1. Full name of the submitter.

2. e-ticket

3. Notification of the cancellation or the explanation andthe source of knowlegde of the cancellation of the flight in 1 sentance

4. The comlaint, producing the date and the claim of the submitter.

Please attach the above, if the author wants to go further at this site.

To Mr Arun Vogeshwaran

The text of the complaint is contradictory.

Please

- add e-ticket,

- add notification of the cancelattion, or explanation, who, where and when informed you about the cancellation

- your wish, expressed in the way "I want ... (figures) from (legal entity, ID of entity or of public official)"
if you want to proceed further.

Dr. ANTONY STEPHEN RAJ J

It is not seen that
1. You are in status of passenger (no eticket or PNR attached)
2. Please show "govt. order", which you had refred to,
as attachments to your public complaint.

Than you can be eligable for the advise at this site.

Regards.

I have booked the ticket vide trip I'd no[protected] but not confirmed even after 42hrs of successful payment. I am trying to contact the customercare no given in the site but no call going. I even contzcted concerned airlines and they say that ticket is not confirmed. Pls sort immediately. And Provide the new contact no.

1. Remind the web site, where you had made the flight reservation

2. Dial number of the operator of the site, not 911 .

3. State: I did not get e-ticket following my payment
- date of travel
- flight number
- last name

Operator must identify passenger based on these creterea.

Folowing verification of phone number and e-mal address, the passenger can get the ticket from the operator
in few minutes.

1. Operator of happyeasygo.com web site is anot an airline.

2. In order to demand something from someone, the ctizen has to e in the status passenger before the air carrier (airline)

3. The duty to help (to assist) is foreseen in the Indian law, when the passenger is met a certain creterea.

Please add evidences of the above.

Mr. Ravindra Singh,

The invoice is not e-ticket. The duty of the travel agen is to issue the e-ticket, not invoice (receipt) only.
It must not touch your heart, will the air carrier be closed or continue their operations, if you got the exact notification on the cancellation of the flight (not attached.)

Within such circumstances, if you have the notification on cancellation, you are entitled to submit the complaint with the monetary claim towards the Happyeasytogo India Pvt Ltd.

The duty of the Happyeasytogo India Pvt Ltd is pay the compensation or refund within 7 (max 15 days) from the reciept of the legally binding complaint.

Failure to do so in time, the passenger is entitled to submit the complaint regarding an incomplaince with the regulsations to one of the authorities:-

1. DGCA (department general of civil aviation) in your state / city or
2. Customers court (forum) in your state
3. District court in your state
and later to
4. Office of public prosecutor in your state, if there are reasons and the grounds of the serious fraud and/or misconduct at the part of the state authorities.

If you do not know the procedure of complaining, you can claim the explanations of your rights from the DGCA and
you an hire a lawyer or legal professional in civil aviation in order to get the compensation for losses from the offender(s) for fee. The legal assistance cost from ~ 6000 rupees before the court, plus government fees (100 rupees or 2000 rupees depending upon the court).

Regards,
sr manager for ICAO / IATA irregulation matters,
Aryan engineers Ltd.
(not the staff of travel agent, not the satff orf air carrier)

Mr. Vaishali Shashi,

You personal needs contracdict with basic rules of complainng in general civil aviation:-

no document regarding any transaction (bank receipt, for example),

no flight of air carrier,

no booking number,

no web site address

which show any connection with air carrier, are seen from text.

Sir please my ticket send my email id sir i pay you but you don't send my ticket from Hongkong to delhi please send me I'm senior citizen please help if you don't send my ticket I will be complet in crime branch I hope you send me my ticket soon

I booked my flight tickets.
Payment was successful and money also got deducted but they did not send any flight ticket.
Now it showing in there app that my ticket got cancelled.
I need my full refund
This is my trip id[protected]

Hi, I have Booked my tickets Today ie on[protected] Mar for 02-Apr-2019 to Chennai to Return Bangalore, but till now I have not received any confirmation from whether tickets are being booked or not. Kindly reply/answer me.

I booked my ticket from happyeasygo after the payment from my debit card they canceled my ticket and now i am telling them to refund my money but they are not
Please help me