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HappyEasyGo Complaints & Reviews

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Last updated Jun 10, 2024
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HappyEasyGo reviews & complaints page 59

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2
28meena
from Mumbai, Maharashtra
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amount not refunded

Sir
My pnr is nnfynl
Booking id[protected]
Name - meenakshi
My flight was on 30 april 2019
Jetairways

My flight is cancelled by airlines now they are saying i will get refund from happy easygo only. Because i booked from this site... I talked to happyeasygo customer care and he told me that jet airways has stopped refunding the amount, and after that i talked to jet airways cc and...
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Website:[email protected] custumer support

Mail sent by happy easy go
Caseid[protected]:apology for delayed response
Dear customer,
Due to recent cancellations by multiple airlines, we are experiencing very heavy inflow on emails and we are missing our turn around time, to answer your query. Please note, if your query is regarding refund of your flight cancelled by the airline, then we will request you to visit our website at www.happyeasygo.com/support and...
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A
Arresting frauds
from Mumbai, Maharashtra
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ticket fraud

Address:First Floor, Plot No.883, Phase V, Udyog Vihar,, Gurgaon, Haryana, 122016
Website:www.happyeasygo.com

I booked a flight ticket today using the happyeasygo app. However i didn't receive an e ticket confirmation. but when i inquired about it they said that there was a price hike and as a result they couldn't send me the ticket. Now either i have to pay an extra amount or get the refund withing 7-10 working days. When i checked the tickets for the same date again, there were no change in the prices. So i can definitely say that they are trying...
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A
aarjae
from Mumbai, Maharashtra
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refund not credited

Website:happyeasygo.com

I booked a jetairways flight from kolkata on dehradun via Guwahati for 11th Feb, 2019 with ticket number :[protected] and PNR : WKGARL (Attaching the ticket).
This flight was cancelled by airlines and they assure me that complete refund has been intiated by their end. It has been more than 2 months that I am trying to get my refund amount from happyeasygo but they send me mails that refund confirmation will be send in 72 hours but...
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S
subham254
from Bengaluru, Karnataka
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cheater

Address:Phase V, Udyog Vihar, Gurugram, Haryana, Gurgaon, Haryana, 122016
Website:www.happyeasygo.com

I booked my ticket[protected] from mumbai to allahabad on 27th april 2019 for travel date 28th april 2019 at 05:45pm. I received payment confirmation but ticket is not issued till 08:00pm. When i called on helpline number i get the response that your ticket is not booked because of price fluctuations. You have to pay 12k more for this booking i will arrange a call back from my sides withing 50 minutes. Till 10:30pm i did not get...
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Lakshmi Rohini
from Mumbai, Maharashtra
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refund status

Website:Happyeasygo.com

My trip id is[protected]. As air india server has been crashed, my flight got delayed. As there was no prior information, i went home and i couldn't catch the flight and air india issued a full refund for my ticket. There was no option for such a cancellation policy in happyeasygo. So i tried to contact their customer service through phone and email. Their contact numbers don't work and they don't respond to the mails. Please help...
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Sir/madam
This is for your kind information that i booked jet airways flight for today that's 27/04/2019. This flight got cancelled about 10 days ago as full world knows about this that jet airways got grounded. I booked and cancelled my ticket through happy easy go ticketing agency about 10 days ago i still didn't get my full refund. This company is giving excuses first they told me 10 days now they are telling 20 days more for refund....
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A
amdamit
from Bengaluru, Karnataka
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flight cancellation refund not provided what it should have been

Address:Bangalore, Karnataka, 560076

A booking with trip id :[protected] was cancelled on
01/mar/2019, which was booked for 03/mar/2019, sagata misra from
Guwahati - bangalore, i got the ticket cancelled from indigo customer
Service and they confirmed the same was initiated on the same date
Itself and after doing all deduction i should receive an amount of
1326 inr approx. And so i also cancelled the booking from happyeasygo br...
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O
onkarmanektala
from Mumbai, Maharashtra
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sad easygo

Pathetic hell travel service...
Its should be named as sad easy go or fool easy go...
I booked my flight with indigo n than i cancelled it before time... Indigo sent me a mail that money has been refunded to happyeasygo... When i asked this fake fortal for refund they they started giving false promise n keep me wait for a month for a refund amount which indigo all ready processed in their account way before time... They are...
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N
Nishitsanghvi
from Mumbai, Maharashtra
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complaint about refund

Website:www.happyeasygo.com

Sir,
I had purchased my ticket for mumbai to hongkong of jet airways through happy easy go. My travelling date was 2nd may and return on 9th may. We are total of 6 adults and 1 infants travelling. Now because of the jet airways issue i had cancelled my ticket on happyeasygo on 9th april 2019. They have given me in writing stating that they would give me full refund once the jet airways approve it. Now jet airways have approved my...
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I
Isha.Khanna
from Delhi, Delhi
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refund issue with happy easy go flight

Address:Gurgaon, Haryana, 560076
Website:www.happyeasygo.com

Hi team,

I had booked my flight from chandigarh to bengaluru dated 23rd feb’2019. But due to some technical issues, my flight was cancelled. So as suggested by happy easygo, i hd raised a refund request with happy easy go.

When i called up happy easy go, they had suggested me to check with airlines for refund status. As per air asia lines, they had refunded the amount to happy easy go and provided a refund...
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D
Divakar Jain
from Mumbai, Maharashtra
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refund not initiated for delayed and cancelled flight

Address:Mumbai City, Maharashtra, 400008

I booked my ticket via happyeasygo... Flight was cancelled and now they are not initiating refund... I booked another ticket by same app... Flight was delayed so i missed my connecting flight... Then also they are not generating refund and deducting unnecessary charges
I called the app multiple times but they didn't resolved my issue..
I end up paying 26000 for a one way ticket to chennai.
App was uncooperative and not...
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K
kish2908
from Bengaluru, Karnataka
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travel agent

Website:Happyeasygo.com

I booked a flight online ticket with payment successful last night around 1030pm but ticket not issued until now
I have throughout the night speaking to various agents and they are asking to pay extra for ticket to be issued.
I paid what their website said and now they holding my ticket until i pay them
Their website showed the same price till about 4am
They said till supervisor will call me at 7 am today and...
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Address:FIRST FLOOR, PLOT NO 883, PHASE V UDHYOG VIHAR, Gurgaon, Haryana, 122016
Website:www.happyeasygo.com

Dear sir
1. I booked flights for my family from dubai to delhi through skyscanner app from a travel agency named happy easy go with trip id[protected] on 24 mar 19 costing 27604 rs.
2. The agency didn't issue me the tickets and asked for more money claiming the price of the tickets have gone up. However i cancelled the booking and asked for my refund. When i asked for the refund, they have not provided me refund also...
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3
3srish
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund

Website:m.happyeasygo.com

I booked my ticket through this app on 6th April, they charged me the amount but it was written later that the e-ticket will be generated in an hour, hours later I got a call from female executive that Due to change in price my ticket couldn't be booked and they can only refund the money or charge more. I asked them to initiate refund, A day later I got a mail from cashfree that the amount will be refunded within 7-10 business days, it's...
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Y
Yash1226
from Mumbai, Maharashtra
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refund pending

The refund was initiated on 07/04/19 and was supposed to be reflected in my bank account in 7-10days. It's already been 10 days.
I tried calling happy easy go which was supposed to refund but they aren't answering the call. I have tried calling them like some 15 times. I even mailed cashfree whose gateway has been used to refund the amount but i still haven't got any replies....
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Website:www.happyeasygo.com

I have booked tickets from bangalore to port blair recently on the happyeasy go website. They told me the airline has changed the prices and it didn't get through. They told they initiated the full refund of 18000 /- i didn't get the refund for the tickets. They told they have initiated the refund but it's been 2 weeks and still i didn't get it. Help me in this issue. They are just not responding to calls or emails....
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I
Inaoba
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't get ticket or pnr

Address:First Floor, Plot No.883, Phase V, Udyog Vihar, Gurugram, 122016

My trip id is[protected] indigo journey from kolkata to imphal and the ticket cist was rs 3475.
At first, i wasn't conscious of the fact that i didn't received a pnr. I want my ticket or refund my money else face the consequences.
Your site and app is also mess. So please act like some professionals.
And i do not understand why i don't get a ticket the moment i book my ticket.
If you don't do anything i...
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S
sahil125
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount

Address:B,401 Krishna Park Daulat Nagar,, Behind AXIS Bank Chala, Vapi, Valsad, Gujarat, 396191
Website:happyeasygo.com

I booked a room in hotel chennai mar'19 to 19 mar'19. But the hotel management refused to give room and behaved very rudely. My booking order id:[protected] i suffered a lot because of this as i was very tired of the journey and afterwards, i have to arrange for my accommodation. I applied for the refund and they send me this mail but till date not received money mail as below

Dear passenger,

Greetings...
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M
mailmyamit
from Kolkata, West Bengal
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fraud not refund amount happyeasygo

Hi,

I have booked ticket by "happyeasygo" to travel from goa to delhi on 20 feb 2019 by "vistara airlines". I could not travel and requested for refund.

The airline confirmed that refund is transferred to "happyeasygo" on 20 march 2019. When i contacted "happyeasygo" about the refund, i got the following reply.

Wait for 72 hours will get back to you till date i am waiting for refund.
Trip...
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