HappyEasyGo Complaints & Reviews

I booked 2 tickets from mumbai to kozhikode for 8th march 2019. And one ticket from kozhikode to mumbai for 13 march 2019. Both in jet airways but both their flight got cancelled and they said they have refunded the the amount to happygoeasy but these people are giving stupid reasons and refunding my money.
The customer service is so worst they don't pick the call and even they do they give stupid reasons to not give the money back. @happygoeasy faurd people

Hi... I have booked tickets for mumbai to dehradun on 26thmarch... Travelling date is 13th april... Since it's more than 12 hours...in spite of making full payment for tickets... I have not received it... Customer care number is not working... Orderid is[protected], jet airways 9w 701.
When i asked to jet airways... I came to know there is no such flight schedule.... Its pure fraud company... Government should take strict actions against this company.... They are literally doing fraud with people's hard earned money... I will raise this issue in all media... I am not going to leave you... All cheaters... You must be punished

Hello team,

I have cancelled my ticket from delhi to pune on 14th april, 2019. Pnr: aovxhu. As the ticket amount is fully refundable after deducting the convince fee. As checked, the tickets has already been cancelled as may i know the approximate time to get my refund as soon as possible to book another tickets.

I tried multiple times on your customer care number but your number is not reachable at all and even the customer support chat and helpdesk is not responding.

Request you to please help proceed for my refunds as require it on priority.

Have sent a mail to [protected]@happyeasygo.com and tried calling your customer care number, but no luck in getting touch with the organization's executives.

Have received an email from jet airways stating the flight stands canceled. Then on calling back found out both ways (Return also) stand canceled by airlines.

Hence airlines in there site have updated the information against our pnr and now the full refund needs to be initiated by happyeasygo, as tickets where booked your site. Since two days i have been trying to contact but with no response

Please advice the procedure urgently as we are middle-class people who can't stand to occur such expenses.

Abhas chowdhry

I booked a ticket on this app with trip id[protected].

The amount (Promotional balance in app + money from bank account) is deducted from my bank account however i haven't received any confirmation or e-ticket from the app/airline.

After some time the status of the ticket was set as cancelled in app & the promotional balance is refunded in app however the amount deducted from bank is not credited back.

I reached out to their customer care no & they provide me another no to call & explain my query. I called on that no but no one is picking.

I want refund of my amount asap.

I had booked two flight tickets to kochi from delhi for the 27th of march. The flight got cancelled and i'm entitled for full refund. I'm trying to contact them on all available numbers, but the numbers are not valid. I send a mail to their customer service. Yet to hear a word from them. Please publish the names of such fraud travel agents and do not allow their names to be displayed on legitimate websites.

I booked a ticker for december 2018 (Order id[protected].
I called their customer care to cancel the ticket and the refund amount was 100/-. I have the call recording for the same. They assured me that the refund will be credited in 10-15 days. When i did not get the refund, i called them and they said the ticket is not cancelled. They have been doing this with several people (They are many complaints with the same issue). I registered a complaint (No.[protected] which is in progress since 2 and a half months. Kindly help me. Let me know if you require further proofs.

Myself Anandita Pal, I booked one ticket from Delhi to Guwahati on 21 Feb 2019 for 11 Mar 2019, I have reported to Jet Airways Counter on 11 Mar 2019 for boarding pass but they have replied that due to some Departmental reasons Flight (Jet Airways) got cancelled and no other flight available, and tickets should be cancelled & full amounts of ticket may be refunded within 24 hours. After expiry of 15 days call to Jet Airways Customer Care regarding refund of money but he replied that your ticket have not cancelled as on date i.e. 25 Mar 2019 and also promised that today your ticket will be cancelled and case may be referred to Happy Easy Go for full refund of money after that I have call to Happy Easy Customer Care for refund of money, but he asked me that a cancellation request required to Happy Easy Go for refund of full amount of tickets.

Please help me with my refund as this is lot of money.

My flights were cancelled by jet airways for which they told me i should get full refund from happyeasygo. But the standard provrdure of cancellation of tickets at happyeasygo app giving reason airline has cancelled my tickets they are not refunding me fully. Instead of 5071 and 4468 inr (Including coupon amount) they are refunding me 674 and 0 inr respectively. Please look at the attachments.
Below are the details

1. Flight no 9w-136
Date: 05 april 2019
Bombay to gauhati
20:15 - 23:30
Pnr: iupkzr
Ticket no:[protected]
Amount : 5290.00 inr


2. Flight no 9w-135
Date: 25 april 2019
Gauhati to bombay
06:00 - 09:25
Pnr: gsgivn
Ticket no:[protected]
Amount: 4314.00 inr


There is no customer care no.
No mails are replied responsibly.
I received an email with a link to support page.

I had booked round trip flight from bangalore to kolkata, paid rs.7550. I traveled on 10th feb from bangalore and return ticket was on 19th feb, which i cancelled due to change in my plan.

Cancelled tip details:
Trip id:[protected] refundable: (Spice jet sg 658, ccu - blr, tue, 19th feb, 2019 at 17:15 pm)

One way ticket cost was around 3600, so tell me where is my refund money. When will u pay me back???

Also, i had written u email on 16th feb, but no reply from your side. This is the limit of my patience. Do not eat customers hard earned money.

I booked my flight ticket from gwalior to delhi dated 2/01/2019. A amount of ₹4853 has been deducted from my bank account and no ticket has been generated for the same. After contacting the customer service for several times, nothing is resolved as they were keep on saying that the refund will be reflected within 7 working days in the back account, it has been almost 3 months and no amount had been received in my account.
It is completely a case of fraud u/s 420 ipc and i'll definitely take legal actions regarding this fraud organisation.

I have a made a booking on HappyEasygo on 22.03.2019 Trip Id[protected]has been issued but i have not received the ticket and PNR. The money got deducted from my account and the trip status in the app shows upcoming. I have still not recieved the ticket on my registered email.

it is been more than 13 hours since i have booked the ticket. when i try to call the customer care, they are not responding. This is very urgent .

Kindly take necessary steps.

I have booked an airline ticket from mumbai (Bom) to delhi (Del) with trip id[protected]. Happy easy go has debited 2681 inr. The transaction has made on 22-march-2019 around 9:00pm. They have issued me only trip id. I need pnr no. And tickets to keeping my record traceable.

The customer support is also pathetic. I have raised the concern but there is no communication from their end yet.

Please try to resolve the issue.

I booked one flight ticket from happyeasygo for bom to ccu pnr pd34tf on 23rd march. I attached same tickets.in the ticket origin of the flight departure mentioned as mumbai international airport so we go there at 08:30 am on the same day and waiting for an entry in the queue. At the entry security person check my ticket and told me that your flight will get departure from domestic airport. At this time i released that i am going miss my flight. Then i took one running taxi at international airport and reached 08:50, taxiwala took 500 for 7 min journey.

My question is that is this way to harash a lady. I want to lodge an fir against happyeasygo.com. Concern authority should take proper action. This should not happen to others and i also should get proper compensation. Please help me in this case. How this could happen..

Regards

I have booked my flight tickets for Spice Jet On 21St March 2019 through Happy Easy Go my money was deducted from my account but i have not received my tickets till date I’m just having my trip id.. And my calls are not answered and my mails are also not replied. I’m try for soo long.So, think to get an help from some this source. this company is just fraud

Order id:[protected]

I had booked flight tickets from bangalore to chennai (19th apr'19) and chennai to bangalore (21st apr'19) vide pnr no. Xvhlyf. The flights on both these dates were cancelled by the airline group due to operational reasons. I even have confirnation message from the airline group. I tried to cancel my booking online on happyeasygo.com citing reason that flight was cancelled by airline and claiming full refund. However, i was shocked to know that refundable amount was zero (0) and happyeasygo team is asking for cancellation fees of rs.1500 per ticket. This is fraud and cheating since we were not informed of any such cancellation fees or charges at the time of booking the tickets. Further, since flight has been cancelled by airline group due to operational reasons, i am eligible for full refund. Requesting happyeasygo teak to contact me on my mobile no. [protected] and provide me full refund at the earliest.in case of failure to do so, i would be sending legal notice and reporting on social media and raising issue in consumer court.

I had booked 3 tickets from bangalore to chennai (9w-871) and chennai to bangalore (9w-874) vide pnr no xvhlyf. Travel dates were 19th apr'19 and 21st apr'19.

I have confirmation that the flights were cancelled by the airline. When i tried to cancel the tickets online on happyeasygo, the refundable amount is zero (0). This is cheating by happyeasygo team even though nothing was mentioned at the time of booking. It is clear fact that in case flight is cancelled by airline, then i am eligible for full refund from travel partner.

I am going to raise this matter on consumer forum and social media if full refund is not processed by happyeasygo team.

Kunal
Mob. [protected]

Dear,
Team

I book ticket 18-march through happyeasygo applicatio

Once i book ticket i show your ticket sucessfully booking and i take screen shot

Next day i received one mail it's mentioned your ticket cancel due to price high

But once i book ticket if price hike real time so why happyeasygo accept my payment it's screen show real price. And why it's showing msg your ticket book.

And it's say your full refund money intiation but still i m not received any money

I go near police station filled fir against happyeasygo

Regards
Pritesh shah
[protected]
Pritesh. [protected]@gmail.com

I have booked the flight from mumbai to dubai on 21/03/19 at 13:00pm
Trip id:[protected]

My money has been deducted but still doesn't get the confirmation about the booking and ticket price is going on increasing continuously.

Please do the needfull solve it as possible

Regards
Sagar rochlani
[protected]

Case reference id[protected]

Hi, I have booked four international tickets from www.happyeasygo.com on 20.03.2019. But till now I did not received ticket PNR or Confirmation from the airlines except two trip ID generated from happyeasygo website. But this is no use. Tried to reach the company many times, their all help line numbers are disconnected, they do not reply of email. They not even bother to reply through any kind of mode. Price of four tickets of Rs 55000 has been deducted from My account yesterday . Trip ids are given below :[protected] and[protected]. Please help me out, Shall I lodge a police FIR against the company?