HappyEasyGo.com — trip id[protected]

Address:	400042
Website:	www.happyeasygo.com

Hello,

I am expressing my grievances on happyeasygo. I booked twp tickets using happyeasygo on 20th dec 2018 with trip id's as
Trip id :[protected]
Trip id :[protected]
Both tickets were booked using single card and in same manner and showed the same booking page. The tickets were for my parents who are senior citizens. Only my father's ticket got confirmed. There was no communication from this crap website for my mother's ticket. I kept chasing them but they were not supporting. Eventually they suddenly said my mother's ticket is not confirmed. My poor mother aged 61 years had to spent whole night at airport and i had to book a morning flight for her. She developed acute backache and discomfort. I begged the call center team for my ticket but they were very rude and wanted loot us. I would like to put this on all social media apps and also on consumer forum and request government of india to stop such websites who are not valuing customers and causing inconvenience and cheating to customers. I request all to not use such crappy websites and use standard websites like makemytrip, easemytrip, goibibo. This was my worst first and last experience with happyeasygo. Goodbye forever and hope you are out of business soon.

Regards,
Seema