Haryana Transport Department Complaints & Reviews

Dear General Manager,

This is complaint against a bus conductor of bus no HR38H 7463 (name of conductor Mr dhanni singh) for the route from ballabgarh to sohna i am the daily passenger from the same way when i was travelling on 12-09-11 on the bus time 7.45pm but bus was late and went on 8.15pm and when i ask him why you not run the bus on time and he shouting me and using vulgar language to me, he was drunk on duty time and daily to the same he was saying me that i will pull out to you from the bus is it right behaviour talk to the passenger please take the appropriate action against him

Dear Sir,

I like to complain about the incident took place in the morning near the Sonipat. i was travelling by the bus in the morning From Ambala to Jaipur, bus no was HR37C 5105.

When it was crossing the Sonipat it hit hard to the Autoriksha in which school going Children are sitting.

The hit was soo hard that particular riksha flew in the air. and hurt everyone in thaT rikshaw.

The driver didnot stop and run away the bus. non stop to delhi.......

The bus conductor in bus HR55H9856 that left Gurgaon Bus Stand on 30-Aug-2011 at 1:30PM towards Dhaula Kuan was taking the fare from the passengers without giving them the ticket. Even when passengers demanded the ticket he refused to give the tickets, particularly to passengers who had to get down only a few stops away. I myself paid him Rs 5 as the due fare but he refused to give me a ticket. If by chance any vigilance officer had stopped the bus and asked for tickets, i would not have had any ticket or evidence that I had bought the ticket although i had already paid the fare (that must have now gone to the conductor's pocket!). Unnecessarily I would be asked to pay a heavy penalty!! I demand clarification what is being done to check such incidents and also demand an action against the conductor. Otherwise travelers will have to opt for other means of traveling rather than pay undue penalty because of corrupt Haryana Roadways workers.

Another small point, the driver of the same bus expected me to jump off the moving bus on a busy road. I had to request him to stop the bus completely so that I can get down safely. Another friend of mine had met an accident in the past while getting down a moving roadways bus and he nearly lost one eye!

Dear Sir,
I am a regular trevellar of haryana rodways. i used to travel from CHD to ISBT Kashmiri gate(New Dehli). I have taken ticket from Chandigarh to New dehli AC bus of Rs 350/- . I gived Rs 500 to bus conductor and due to non avilibility of change he write Rs. 150/- on the back of tickets and guided me to take the change at dehli. the bus was route was chandigarh-Delhi-Gurgaun.The date was 14 th August 2011 in the morning around 6 am.
Conductor denied to pay the money and ran away with the bus.I also complained this on thr counter at new dehli. They told me to go gurgaun. The Driver and conductor misbehaved, I can produce the tickets on demand.Bus tsart from chandgarh night 13.08.2011 12.45om & delhi isbt reached at 6am morning
Bus No.HR88L-6464
Ticket Details
Ticket No. Rs.
856347 100
856348 100
856349 100
620346 2
703159 19
703160 19
627346 10
Total 350

Anil Kumar
[protected],[protected]
[protected]@gmail.com

Dear Sir,

I want to complain about a driver who was driving bus no HR-68-A-9926.

On Sunday, I was travelling from Chandigarh to Karnal. After Sahabad the above bus driver was coming from behind. Firstly, he just hit me from backside.

After that he tried to overtake from left side, then i was between that bus and a truck. Then, the above driver make a strong cut in front of me due to construction work of NH-1.
If there is any authority, he should teach a lesson to that driver because he will create a problem.

Respected Sir,
I am Sandeep Kumar Purohit (House no.-131, Gali no. – 10, Bhikam Colony, Ballabgarh , Faridabad Haryana, Pin code – 121004). On July 08, 2011, I took a bus of Haryana roadways from Ballabgarh to Jaipur at 6:00 am.
It was stopped on the way. The driver and conductor of the bus told every passengers that there were some problem in bus. They told the passengers that the passenger who wanted to go Jaipur took the other bus. Neither they (Conductor and Driver) would return the money to the passengers or nor they stopped any bus of Haryana roadways. The also stopped the bus at the remote area where there was no Bus stop. When the passengers asked for returning money then they (Driver and conductor) told that who told you to sit in this bus. They (Driver and conductor) abused me and other passengers too. They (Driver and Conductor) told the passenger that you (passengers ) could not do any thing against us. We also return to Ballabgarh by walking and reached after 48 hour . All passenger were telling that thay were doing the same with the passengers every day in this route.
Sir, if you have such type of driver and conductor then how can a person travel in the bus of Haryana roadways. Is it safe to travel in Haryana roadways?. Please take strict action against The Driver and conductor and return our money with compensation.
Respected sir,
Is there no punishment for them? Can any passenger is safe who is travelling in Haryana Roadways? What type of service you are providing? Is such type of Driver and Conductor represent the Haryana Roadways.
Detail of my ticket no. of Haryana roadways is :-
F-9 , 510525 , val no:[protected] Rs- 100,
L-9 , 233102 , val no:[protected] Rs-50,
B-10, 328522 , Val no:[protected] Rs-10
B-10, 328523 , Val no :[protected] RS-10
B-10, 328524 , Val no :[protected] RS-10
B-10, 328525 , Val no :[protected] RS-10
C-10, 155192 , Val no :[protected] RS-5
Bus no: - 7823, starting from Ballabgarh
Now i provide you all the detail.
Regards
Sandeep Kumar Purohit
[protected],[protected]

Person: Devender Phogat S/o Sh. Harsawroop Phogat
Village & P. O. Mauri, Teh, Charkhi Dadri, Distt. Bhiwani,. Haryana

The paper of bus conductor has been given by any other person by a payment of 60000/-.
plz investigate this as this a fraud done by this person.

Respected Sir/Madam
I am a resident of Ambala Cantt and working in Chandigarh,i so daily up and down via bus .Some time we finish our office late at night,so there is a huge lack of bus service in night.After 7 pm the haryana roadways conductors refuses to take ambala passengers they only prefer Delhi passengers.So can you tell me why this difference is created by the roadways people.On 17 Sector Chandigarh bus stand there is a inquiry counter ,so when we ask bus for ambala they said you can take any bus which ever is going to Delhi,but the conductor of that particular bus abruptly refuses us.
We finish our work and after a full day fatigue when we came to bus stand we see no bus for ambala cantt and then we have to do humble request in front of conductors and wait for the buses for hours.So please take some action against this problem because after a long wait and when i fed up with all this then only i am registering this complaint.If you can provide me any complaint phone number where i can call then i should be very thankful to you
Hope you will understand the problem of many common people.Its not a minor problem it's a huge problem which we are facing.The conductor's are very rude to the passengers and they do not have any right to do such things.

please take a serious action against this.

Thanks & regards
Manish Sanolia

Dear Sir,

This is to complaint against the misbehavior of Conductor of Bus No.(HR38Q- 2318). I was standing at Zirakpur on dated:15.6.2011 at 6:30 pm for waiting of bus that bus has come i want to enter in this bus but the conductor misbehave me and pull me out. That bus was from Vallabhgarh depot. Please take the legal action against that conductor and do the needful so we will never face the problem again

Regards
Suneet Kumar

Dear Sir,
I am a regular traveller between Gurgaon and Najafgarh. I have complaint against the Bus which start at 6:20 PM from Gurgaon to Rohtak. The conductor of the bus refuse to book ticket for Najafgarh from Gurgoan. And he conveyed you can travel without seat in a very nuisance way at that time ladies seats were vacant in the bus. All this scene happened at 6:00 PM and bus finally moved at 6:20 PM on that time 8 seats were vacant in the bus.
Do they don't have etiquette how to talk with a female passenger?
Kindly take appropriate step against the above said conductor (Govt. employee-- C-222 not sure.)
For your information driver name is Mr. Sneh Vats

I boarded a bus No. Hr 60 9926, from Old Faridabad of Sonipat depo .for Delhi ISBT at around 2:15 pm . Along with me some other passengers also boarded the same bus for Badarpur border . They paid Rs.10 each to the conductor, when they asked for ticket the conductor said '' dus rupay ki koi ticket ne hondi , chup chap baith jao'' i was looking after his garulous behaviour . Incidentally i got no change for my fair to isbt of rs. 25 i presented a Rs. 500 note to the conductor , he kept the note with him and sat next to my seat. Later i asked him to issue a ticket of Rs. 25 . he refused bluntly saying '' jab peesae khule honge jad issue karunga ticket'' i protested he bluntly refused to oblige the ticket and dropped me at the next coming red light near NHPC Chowk. His intentions was clear even he refused to give his name so that i can specifically inform you about his activities. I have no grudge that i suffered a lot due to his misbehavior and kept roaming on road for about 2 hrs to board another bus. To protest corruption a common passenger has to suffer like this . But i want to see that what your authorities can do in this case. hope a suitable action will be taken soon and i will be informed accordingly.
thank you
Laxmi Narain
Mob. [protected] , [protected]
H. N o. 1948
Sector - 7 D
Faridabad
Email:[protected]@gmail.com

Sir,
I am a daily Traveler from Ambala City to Narain Garh .I am going daily from ambal city to Kala Amb for job. That Why I have to travel by bus upto Naraingarh. As there is no bus service from ambla city to Kala Amb.
But From Ambala there is no regular service in the morning since last two months.In the morning at 7.10 Am A driver (Pandit Ji)drives a bus .But he is so old I dont know why he is in the Transport dept .He took Approx 02 hrs for a 42 KM stretch.In the morning time almost every body in the bus is a daily co muter and works in the kala amb region.Since there is no bus service about 01 hr after 7.10 am timing . From ambala to Naraingarh bus got overloaded due to no bus after this within in a period of 01 hr. No choice has left for the daily passengers to board that bus.
Kindly change the driver from the morning time so that daily passenger should not get late from the duty.
regards
manoj mongia
ambala city

Dear Sir
I am a regular traveler between Kurukshetra & Karnal. The Buses of HR CHD playing between Delhi & Chandigarh ment to carry passengers are allergic to passengers, especially the passengers of Haryana. The HR is a loss making concern and the saleries of the staff being paid out of taxes paid by the people of Haryana and the passengers of Haryana are being denied of the services. Now tell me a passenger who has to go to Changigarh from Karnal, how is he supposed to go to Chnadigarh or Ambala, hen the driver / conductor of the buses is not willing to take him / her in his bus. Even if some passenger has to offloaded, the driver will stop the Bus at a distance from the stop, so that any of the passengers do not board the bus and if anyone dares to do so, after running and risking his life, he is welcomed with all the abuses. I request your goodself that the buses be instructed to behave accordingly.

Sir,


I want to lodge complaint against the negligient driving and rude behaviour of the bus driver of Haryana Roadways HR-39A
8535.

Today in the morning at 11:50a.m , when the bus was at Zirakpur traffic lights, our car was hit from the back.The back door and the bumper are in a bad condition now.The driver was trying to overtake my car but their was no passage for doing so.Just in his hurry the incident took place.

After a brief discussion on the road driver rushed back and was not at all sorry for what he has done.Rather he was trying to blame us.
I want you to take a strict action against such careless and negligent driving and also request to the concerned authorities for the payment of the damages.


Praneet Sharma
[protected]
[protected]@gmail.com

i am regular traveler from ballabgarh to ashram. i have many times seen that driver takes break for DTC STAFF at any stop but they dont stop for the passengers traveling with tickets. this should be stopped as passengers with vaild tickets actually generating money and HR roadways is creating problem to them.
please make drivers and conducters little polite.

Dear Sir, Dated: 06/04/2011
I want to lodge a complaint against the driver and conductor of Haryana Roadways A.C Bus no: HR-55J-2401, who were on duty at 6.00 pm on 5th April, 2011 from Delhi-Chandigarh Route. Sir, I boarded the bus from I.S.B.T Kashmiri gate ,delhi for Chandigarh. The bus was only carrying around 8 to 9 passengers. Everything was going fine for two hours till the bus reached the L&T Toll Plaza near Panipat when the driver and conductor purposely halted the bus and asked us to get out of the bus as the bus has broke down. When we asked them that as the bus was going on nicely at a great speed smoothly, all of a sudden what went wrong, they were not able to provide us with a satisfactory answer. It is felt that both the driver and the conductor conspired to halt the bus midway as it just had 8 to 9 passengers and decided to return back or may be to some other destination. When all the passengers asked the conductor to provide us the Complaint book, he refused and even abused an old aged passenger. Further he misbehaved with the passengers and asked us to board any ordinary bus that comes our way. We refused and were adamant on travelling in an A.C Bus as we had paid the fare for an A.C Bus, after waiting for half an hour he managed to stop an A.C bus but there were no seats in it and we had to travel from that place till Chandigarh standing on our feet which is disgusting and had caused great anger and discomfort to us. Now you are very humbly requested to take stern and immediate action the aforesaid conductor and driver and intimate me about the same within 7 working days, failing which I will have to file an application under the RTI act seeking information regarding what action you have taken against them. Kindly oblige.
Thanking you
Robin Pasricha
#48, First Floor, Sec- 10-A,
Chandigarh (U.T)

bus number hr69 9945 Delhi to katra reached at Doraha near about 06.10.me with 6 more passengers from Doraha for Ludhiana r all daily passenger we know that fair from doraha to Ludhiana is rs.17 the conductor of the bus said the fair is rs.20 i[censored] want ticket and i[censored] dont want ticket then its OK rs.17 and he collected rs.17 per head from all o[censored]s.when i pointed out and asked for ticket he misbehaved me in rude abusive language that i cant describe here and returned my rs.17 and whistled bus stopped n he pushed me from bus no where in between any station.i m nopt judge n i cant impose any type of penalty for him but i want to know what is the judgement done by ur good self.my e.mail id is [protected]@yahoo.com

Dear sir

I am writing this mail to with confidence that you can understand our problem.

I am a citizen of village Bhaira bakipur, po manoli,sonepat,haryana.

I never see any transport service in my village and other 4 villages.
Bhaira bakipur
khatkahar
sersa
janti

Mostly Peoples have to go Delhi or sonepat for job and other peruses. but we have no transport
service in these villages, Villagers are not to much rich to purchase there private transport.

Private three wheelers charges approx 3 times of the normal charges and they run by overloading.
in all seasons passengers have to face problems.

I hope u can understand this problem of common man.



Your Sincerely

--
Sanjay

Dear Sir,

i m vipin, main aapka dhyan haryana roadways kai conductor kai roude behaviour or sarkaari nukshaan ki taraph dilana chahata hoon, Dear sir, mainai jattari sai palwal kai liyai tarikh 28/02/2011 ( around 2.00 pm from jattari) ko safar kiya tha. or notice kiya ki conductor nai bahut sai logo ko purai rastai kai paisai laikar aadhai rastai ka ticket diya. or jin logo kai paisai baaki thai unahai paisai dainai kai time par bahut sai logo sai ticket vapis laikar apnai paas rakh li. jab mainai usko bola to usnai mairai sath misbehave kiya or maarpit karnai ki dhamki di sath hi usnai kaha ki wo to roz hi aisai karta hain agar rok sakta hai to koi rok lai. dear sir, yai to sarasar ek to chori upar sai sinajiri wali baat ho gayi, upar sai goverment ka jo nuksaan hua wo upar sai. jab conductor aisa kariaga to kaisai haryaana roadways ghaatai sai niklaigi or jab ghata hoga to aap to kiraya bada dogai. aapkai adhikaariyon ki karni aam aadmi ko bhujatani padti hai, mairi aapsai request hai ki aisai logo ko pakadkar kadi sai kadi saza di jaayai or haryaana roadways ko durust banaya jaayai. jab checking hoti hai to yai log ek dusarai sai mobile par baat kartai hai or usi hisab sai kaam kartai hai. please aap khud ek baar daikhiyai ki yamunapul sai lkitni sawaari baso main safar karti hain.

thanks

I had traveled in bus no. HR 55 D - 5101 on 15th February 2011 , from Mohali to Ropar , bus was on route from Delhi to Hoshiarpur . Conductor asked for a fare of Rs. 30/- instead of Rs. 27/- , which is the actual fare as I am a daily commuter . When I objected & tried to give him change of Rs. 27/- he refused to listen to me & even stopped the bus & asked me to step down .