Haryana Transport Department Complaints & Reviews

On 29th June 2013, Online tickets were cancelled and refund was confirmed by Haryana Roadways bus same has not been paid till date. Details are,

Ref. no. : B0077197 dtd 29 Jun 2013
Booked by Rajan Munjal
PNR no. JUN132865
Trip id :[protected]
Amount Paid : Rs. 1240/-
Amount to be refunded: Rs. 892/-

Phone numbers mentioned on confirmation mail are not picked. In case picked, they give another number which is again not picked. Reminded on mails sevral times but no reply / no confirmation / no refund.

dear sir,
with due respects i complaint about haryana roadways bus route plan timing........sir i live in ballabgarh and i m doing job in gurgaon..& i regular passenger in haryana roadways....then sir my complaints topic for the employes of H.R(Haryana Roadways)..because sir in according to h.r roadways bus route plan is continius bus at difference of 15 min between one roadways to other roadways......but at that time and a fully mnths we can not manage a time and manage a bus to customers in the difference of 1 or 1.15 mintutes...but a.c bus services will take very speedly .....at that date[protected] first roadways goes on 5.40 a.m and 2nd roadways goes on 6.45 but in the difference of 1st and 2nd roadways total 5 a.c bus will be passes.......and i talk to h.r roadways staff then we reply me answer is very ruddly...and says (eshe hi chalegi jha complaints karni hai kar lo)...and then after i goes to yard master of h.r roadways then we reply me(roadways khrab hai or vha jakar khade ho jao yha sir m dard nahi kro ...etc) & some says ( a.c buss chalayi huui hai unme jao) but sir all people r not sufficients or manage a a.c ticket money charges because in a.c and local city route charge difference is most in a local city buss ticket amount(35rs) but in a.c busses ticket amount charges is (72rs).....sir i request to that plz manage the busses at that time and take a strik action for roadways employes ...thanks

regards

bhupesh bansal

I have travelled in Haryana Roadways Vovlo bus on 15 May 13 starting at 0900 hrs from Chandigarh to IGI Airport. Bus No. was 1502 and conductor name was Mr. Pardeep. This bus got a flat tyre before Sonepat. Driver said that his spare tyre is also unserviceable. Therefore, puncture was fixed. After moving few metres, puncture again leaked which was again fixed but to leak again. Finally after two hours of agony in the heat of 41 degrees, passangers were put on another ordinary bus. No refund was made by the conductor.Ticket cost was Rs.600/-.

Res Sir/Madam,


Today (29/04/2013) i am trevelling in a bus of haryana roadways of rohtak depot, bus number was HR-46c-8517, i purachase a ticket from hansi to hissar and give rs30 to conducter, he gives me a ticket of rs22 and remaining balance write on the back of ticket.
i have my stopage near gju university, so neasr that i ask to return the money, he says come along with bus stand, because i have some urgent work so i waas not able that i go woth him, i request him again to return money at my stopage, after it he distroy the ticket and abuse me n throw out me from bus n says whi says i have to return you the money.

so please take action on my complaint.

thx

Dear Sir,
On 7/4/13 at 1200 hrs in day time i was travelling from AMBALA to CHANDIGARH in HARYANA ROADWAYS BUS no. HR 68 ,7265.On the instruction of conductor i kept my luggage at back seat and told me to seat at two seat ahead.but on the way a gang of 6-8 people sitting around my luggage and conductor were stollen my gold items and cash of total around 2 lacs rs.But now conductor is telling totally my fault why i believed on conductor also.Now what i should do.i was having faith on haryana people.

A Driver of Haryana Roadways Kaithal while driving a bus from Kaithal to Yamunanagar on 04/04/2013 at 8.30 AM at indri chowk Ladwa has driven bus very roughly. My wife was not completely stepped down and the driver immediately started the bus and my wife fell down got injuries in her head and arms.
I would like to draw the attention to General Manager Haryana Roadways Kaithal to Instruct their driver to start their buses when the passenger steps down completely and doors in closed condition.
The authority should take necessary action against such rough drivers and cancel their driving licences.

Sir/Madam,

there is a schedule of one bus starting from bhiwani at 04.20 am for chandigarh via Meham,gohana,Karnal.

It is generally seen that this bus is genarally skipped. The people are waiting at the bus stop right well before time and waiting for the bus.
The people have to get up early at 3 am to catch this bus and have to wait for the next bus scheduled at 5.20 am. It is really painful standing at bus stop and waiting for the bus in shivering cold in month if winters and finally delay in their daily routine like offices and tradings.

Please help to improve the services and implement the schedule with certainity so that people have some faith in state govt.

Dear sir

My self Ashish raj i am regular passenger of haryana
Roadways from Shahbad to pehowa.

Timing of pehowa route is 8:20am then 8:40am
But sir I hard to say that there is no bus on these timings
Every time I talk to the Shahbad bustand incharge
For this but his behaviour is not good.
Instead of look into this matter. He advice me to
Complaint to KURUKSHETRA HEAD OFFICE.
Sir what I think they have govt job that's why there
Behaviour and punctuality is not up to the mark.
Because there is two private buses on this route also.
And i hats off for there concern to public and there timings.
Sir those people think there is no one to take necessary action
On irregularity and this kind of behaviour

Sir I expect you will definately take necessary
Action on this so general public will not suffer more
With there attitude.

Kindly do the needful

Warm regards
Ashish Raj.

Dear Sir

I travelled in Haryana Roadways Volvo Bus no HR 68 A 7258, this morning (8/12/12). I regret to say that in the bus neither the Blower works and nor was a water bottle provided. The conductor and driver were way too rude and refused to give the complaint register despite being asked repeatedly to give it. They refused to cooperate come what may. A patient of Asthma was there in the bus whose condition grew bad but it did not attract the sympathy of the two. The conductor and driver also fought with many passengers in the bus when they complained about the poor services in the bus. The journey was very uncomfortable as it was early winter morning and the experience was extremely unpleasant.
Rs –120: E-10 ,[protected]Val no 47992629 and others)
Rs-100 : J-10 , 9I3I92-3
Rs 30 : J-10 , 849995-6
Rs 10 ; Q[protected]
I have the ticket provided by the conductor with me and shall like a money refund.

Dear Sir,

I am Arun Kumar working at Dear Bassi near Chandigarh.
I make up & down most probably daily from my home town Taraori (Karnal) to Dera Bassi (near Chandigarh).
In the morning, I and other passengers are waiting for bus to stop and main thing is that even the buses who are going from Karnal to Chandigarh do not take break at Taraori.
This is really untolerable that we are waiting for the bus from the morning and have hope to reach office in time only due to Karnal Roadways Bus.
But due to the lazziness of driver, he don't take break at Taraori.

I request you to take the matter seriously as most of the haryana roadways bus going from Chandigarh to Delhi have their stopage at Taraori.
Even at least you can direct the Karnal Roadways Drivers to take break at Taraori.

Looking forward a positive response from your side.

Regards
Arun Kumar
Mob--[protected]

i am a student from village-kot kalsia which is in chhachhrauli city .. on my route there is only two private buses of same operator one is from jagadhri to darpur and other is from jagadhri to taharpur... i face problem always have to wait on bustand due to bus puncture thn bus doesnt came to busstand so we have to wait from next one hour from next bus ....both buses at morning are overloaded one goes at 7.15am and other go at 7.45am thn the next bus timing is 10am and thn 11am .....MY SUGGESTION IS TO ADD A NEW BUS ON MY ROUTE TO REDUCE THE OVERLOAD ON OTHER BUSES AND TO RDUCE THE WAITING TIME ....

THNKXXXX

Dear Sir I would like to inform that i am from Delhi.My name is CA Angad Kumar.On 31.10.2012 I was come from Chandigarh to Delhi but some of reason i have some urgent work at panipat.On which bus i had travelled the conductor is very crued behaviour.He did very misbehave with me and my family.He told me that his name is Vinod.
Dear Sir I want that you should funish that man for his misbehave with public.
The Details of Bus are as follows:
Haryana Roadways Chandigarh
HR 68A-9908
The Bus had reached at Panipat at about 6:30 PM. i would wait for your reply.I am also forwarded a written complaints to Trasport commissioner Haryana.
My Details is:
EMail [protected]@gmail.com
M.No.[protected]
Thanks

Today,i.e.,on 1st October,2012 my niece had boarded the bus from Chandigarh,Labour Chowk at around 6:40 pm in evening. She was alone at that time. And she had came to Chandigarh for an interview. The bus was for Bhiwani with a board of bhiwani in front of the mirror. And when she had sit in the bus the driver and both conductor were using abusive language. and they asked her to immediately leave the bus. She requested them to leave her at the Ambala Polytechnic chowk.But since they were badly drunk at that moment,they pushed her outside the bus. She was injured.Her luggage was spilled over the road and her mobile was crushed at the moment. As per indian norms provided to the Womens this was illegal, since in our constitution also it has been mentioned in the article, that women should be given special seat as well as respect. But in this case it was upto the brink of any thing....since she was disrespected as well as abused by the drivers and conductor also. I hope you will take some legal action soon. This complaint has been forwarded to both the Transport Minister of Haryana Roadways,GM of Ambala, And Central Transport minister of Indian government.

Dear Sir/Madam,

We are passengers travelling daily from Kosli to Gurgaon for our jobs. Earlier there was a Haryana Roadways bus available at 5AM in the morning, which has been stopped by Gurgaon depot. We are facing problems in reaching our job locations on time.

Also, the depot people not responding to the request done with them.

Kindly look into the same..

Regards,
Pradeep Kumar
Mob: +91-[protected]
email: pradeep.kumar.[protected]@gmail.com

as today on Monday 3rd of Sep was going to Gorgon by haryana roadways bus no. hr47 6929 where i was allotted as seat no 43 by bus authority but when i went in to bus there was no 43 no seat and when i asked to the authority about this they denied to resolve the problem . i have all the necessary docs with me that required to prove this ...

Dear Sir

I'm a resident of Kendriya Vihar, Sector-56, Gurgaon daily commuting to and fro my office at M.G. Road, Gurgaon using your Haryana Roadways City bus service.

On 03-Aug-12 in the evening at 6:20PM I boarded the A.C. bus no. HR 38R 2652 from Central Mall M.G. road, Gurgaon and paid Rs.20 to the conductor for the ticket to Kendriya Vihar, Sector-56, Gurgaon however the conductor gave me the ticket of Rs.10 after reaching Sikenderpur Metro Station and when I reminded him that I had boarded from Central Mall and had paid Rs.20 to him for the ticket he just smiled and told me that I just only keep the ticket for Rs.10 and I'll not have any problem. After a few distance was covered I noticed the conductor was collecting the tickets from the passengers who were deboardig the bus on completion of their journey and selling those tickets to the new passengers. On deboarding the bus at Kendriya Vihar (7:00PM) I approached the route coordinator and asked him for the complaint book to which he advised me that the same is available at the Gurgaon city bus depot only and not the the coordinating point.

I'm writing you the mail expecting that an investigation for the above mentioned bus conductor will be done and a corrective action will be taken to prevent such kind of corruption in your department.

Dear sir
I m a regular traveler from indri, karnal ( haryana) to delhi from yamunanagar roadways today (1/8/2012) . I take my bus frm indri bus stand and i ask the condutor will u stop panipat busstand for 10 min because ever bus frm yamuna nagar to delhi always stay panipat for 10 to 20 mintues . He asked me yes we will stop there for 10 min for tea break . One of my brother waiting me inside bustand for give me my laptop and the condutor did not stop bus he just take it from out and i also asked him i[censored] will stop bus inside panipat bussatand than give me ticket for delhi i[censored] not than give me ticket for panipat. He give me ticket for delhi and take the bus frm out . When i ask him he said abused me and said u can complaint. Even he did not sign on my ticket and did not returne my fair as well . The number of the bus HR 9036 . Please short out my problem its not for the money its for the truth and honesty .
Your faithfully
Sanjeev kumar
Vill islamnagar , th. indri , distric karnal, haryana
Mob [protected]

Hi Sir,

I travel daily between Mokhuta and Narnaul from Haryana Roadways Narnaul bus service. There are some daily commuters known to conductor from whom conductor do not take regular fare of Rs. 17 and those commuters are also happy to pay just half fare i.e. Rs. 10/-. The commuters have full support from conductor who informs them about ticket checkers in advance so that they can get down at a pre-destined loaction before checkers get into bus. Govt. and roadways buses haging losses. Busses are full and so are pockets of drivers and conductors

Bus Details:-
Bus No. - HR 66 2726
Conductor Name :- Dayanad
Driver Name ;- Tarachand
Route :- Narnaul To Mokhuta
Timing :- 10:40 - 11:30


Thanks,
Kuldeep Yadav
VPO - Mokhuta
Narnaul, Mohendergarh
Haryana
Pin -123001
Mob. :- [protected]

hi

this side i am nitin khurana hear i am complaining against the bus conductor of haryarna roadways what hepped exectlly yesterday night i was there at ISBT KASMIRI GATE it was arond late night 11.20 to 11.50 i was coming to my home back from delhi . i bus was there haryana roadways (delhi to katra) standing there me and my friend just buy ticects from ticet counter and just sit in the bus after confirming our seets bus i waqs shoked with the bus condocor behavioure he was so parshal when the bus strated to move condoctor will come and abuseing use and using very velgure language he tried to hit me even and just thorw me out of bus .its really heart my sentimants plz do it some think quicly

i am recuesting you

Sir I bought ticket for chandigarh from ISBT Delhi yesterday 11:30 (Bus# 0271), Ticket (868104,653942,037610,223370). Then i changed mind to take another bus and asked conductor & Ticket Booker to cancel the ticket and return money back. But they refused and i had to pay without travelling in the bus. I am disappointed. Please suggest what to do.