Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

We are Suffering for your cable services, No one listen or book our complaint. There is no signal from last three days and your branch cable operator are not receive phone call/most of time it is switch off. They are only punctual to collect the money every month. After this type of services we happy to remove your cable TV Connection.....

માનનીય સર, સવિનય જણાવાનું કે મારે 2 MBPS નો પ્લાન ચાલે છે . અને સર મેં બહુ બધી કોમ્પ્લેણ લખવી પણ મારે કોઈ સોલ્યુશન થયું નથી . મારે સવારે 8 : 30 AM પછી ચાલુ થાય છે અને રાત્રે 9 :૦૦ PM વાગ્યે...

all the time broadcasting all chennels with interruption in video & audio supply every time they change the tele no so we can not complain .there is nobody responsible to answer they take money in advance without any responsibility they throw my complain back to me to solve the problem who will bell the cat ?...

Dear Sir, In connection with above subject I have to state that I have received connection on 10th April 14 and paid Rs 4700/- by cash and thereafter I have Paid Rs. 3300/- on 15th April 14 . With understanding that the internet connection duration 15 months and 1 mbps plan Unlimited plan. While installation of internet Connection I have clearly told I am using TPLINK ROUTER, at that timeMr, DHRUPAL;BHAI did not say anything about...

Respected Sir, I would like to infm you that some of the channels were not working for last 15 days. I frequently complaint here to the local service provider ( solanki cable) but they were not interested to answer me. Channels like Sony, Sab, Big tv, And more. So i would request you to please take some steps regarding this. My name is Bhavin U Charkhawala Cell no. [protected] Email :- bhavin.[protected]@gmail.com...

GTPL Pitcher quality is so bad and GTPL set top box is on to Ad GTPL HD Demo. I was message a GTPL HD Demo 54242 number but no reply to GTPL demo. GTPL customer care number [protected] but this number is so busy no one phone connect to customer. GTPL Service is so bad Reply to my email id - [protected]@gmail.com...

Hello, I have Internet connection with GTP. Out internet in not working approx 15 days a month. We are paying the connection charge in advance. I want to take a legal action on this type of service for refunding my money and not even bothering about our complain. I found enough with the GTPL. Please get back to me ASAP....

Hello sir/mem, I am Mitesh Rane, my user name is m_rane, my location is A/6 virpur nagar soc, bh nalanda water tank, waghodiya road, vadodara-390019 my broadband plane is 125gb/year with bandwidth of 4 MBPS. My broadband connectivity is very poor and shut down of 4-5 hours in every 2 days... and m still suffering from this third class service of GTPL Broadband... please resolve it as soon as possible otherwise remove your equipment...

Hey Guys, I has Airtel digital tv connection, for my parents i want one channel in Airtel but they are currently not providing it (Lakshya Devotional Channel). I am quit happy with Airtel but for this requirement i have to switch into GTPL. I have this connection from Feb-14, Since once month i am phasing issue with the picture quality. I did the complaints for the same for 5-6 times in our area service provider (Robert Mob : [protected]). I...

Hi my self Nikita pawar I am using GTPL Cable connection from today morning my cable connection not working till now and in my appartment almost 3 to 5 connection is avaible but they all complaining that connection not working from morning i am so many time try to call on local area cable openrator but he swittched off his connection and not picked up my call. And i try to call on GTPL customer care toll free number [protected] so...

My Name is Liladhar Pondel from Ahmedabad i m unable to use GTPL Broadband internet service, Since last 3 day i was aleardy trying to call in your Customer care number [protected] one lady recived my call and after 5 second she's disconnect the call. Every Month i m paying 900 rs for Internet (GTPL BroadBand) however every month Saturday and Sunday my Internet service going off Automatically.when i m trying to call in your customer...

i have already given document for address transfer but no any resolution in customer care [protected] and cable operator is so lazy, we are giving every month money time to time and in ahmedabad no any receipt book for payment any cable operator, so pathetic service please cancel the licence o this company...

Dear Sir,

My self Dilipsinh vaghela, I have purchase your set top box before 1 year for Godasar location and now I am live in Vastral and I have completed all processes related to transfer to vastral but till date I am not cable TV service.

I am waiting from 3 day for connection activation and I am also communicate to your customer care dept but not getting any help or positive replay for same.

So...

Dear sir/medam, i had took your service last month . my office work is fully online .hoping that your service is better than reliance i disconnect reliance and take your service . i sorry to inform you that your service even worse than reliance. it left connection one to two hour every day at office time . and not properly reply from your coustmer care no. my user id is cadarsh2883. please do need full otherwise i will leave your service....

Dear Sir, My user name is Rakesh Surani and I pay advance rental for 36 month before six months. After I request for start service, Your Engineer not configer my cisco wifi system, I clearly told your sales executive Mr. Parth, I want your service fro Wifi only. In this six months< I write so many mail and calls at your customer care. I also request to give solution to stop consumer court process, But GTPL not reply for same. I...

Good morning sir, I have your internet connection for last around 2 months and I am facing certain issues with your service and responses I got from your customer care center. My internet connection is dead since Sunday (20th April 2014) afternoon and still I have not got any solution for this. I have called your customer care center many times and I never got any genuine reply a single time. And there is some issue from last Sunday...

Dear Team, I would like to some highlights which needs to be aligned on basis of complaint reduction. I am a part of GTPL as couldn't able to get flawlessly services from Nava naroda local engineer team, since activation made on 28-feb-2014 there is no such kind of support we received from local team, i have called up on customer care number as he has suggested that there is no registration sync with your account insted this is been...

First local operator merged with GTPL, then pushes customers to buy SET TOP BOX, now. Issue is neither GTPL care executives / nodal officer nor local operator taking responsibilities to fix STB in time & resolving the issues faced by customers. Indians are born to suffer by big talkers always. Have filed complain already in consumer court (Grahak Suraksha) for not delivering STB even after 3 months till now. They (C.C.) suggest compensation...

Hi,

It seems a dictator is doing this business and there is no proof of payment and very poor service by GTPL.
Several times we suffered and still suffering. I don't understand why they don't get the get this courage to
to make suffer the customers.

I request a very serious action on them asap.

Regards
Laxman D....

Dear sir,
We are regular customer of gtpl and paying rs 1800 per year. Now in december 2013 our renewal call for rs 3000/ i.E.250/ p.M. As price and service tax levied on. We ask for receipt and provide cheque. They refuse to accept the cheque and receipt.

Our connection closed from dec.2013. Again we call for payment and agree to pay cash without receipt. But he demands 2 months charges even service has been closed...