Havells India Complaints & Reviews

My exhaust fan not working, i complain to Havells costumer care but till now no any response from Havells costumer care.

I have installed Havells water heater at my home...while bathing extreme hot water came from from the heater which burnt my hand...at no point such hot water should come..the product should have a tempreture check system inside it..this harmed me...and i feel there is risk to many other...due to this am at complete rest since last 10 days..and have spent around 5k for injury..

I purchased a new Geyser on[protected] andinstalled the same. It is not working - no light coming and water do not get heated.

I bought a Havells 15W LED Warsh white bulb costing Rs. 200 from A B Traders (Havells Show Room), BD2, Shop No 15, Super Market, Rabindrapally, Kestopur, Kolkata, West Bengal 700101 on dated - 02/04/2022.
First of all they do not have equiments to test the bulb and they never tested it and shown me that it works. Still I believed them and bought the bulb. However the bulb did not worked and then I have to call an electrician to finally...

Hi! We have purchased freddo cooler on 30th march, we were facing problem of cooling from the day we started it but thought that may be it was a bad choice of cooler & ratings on internet is false. But gradually we discovered that cooling option gets off in few hours after that we found it totally stopped but still panel light was on. Also showing water low sign after filling it to full. Facing problem in summer season as no quick service also want help regarding return of this defect products. Cooler cooling risk cant be taken in the season its all about whole night for peaceful sleep. Please look into the matter asap.

As we are regular and old customer of Lloyd AC / Havells AC . But, sorry to say that we are not at all satisfied with Havells service centres and customer support.
As Gas filling charges of carrier and other reputed AC of R 410 is 2400 + GST. This includes service charges and rectification of any leakage.
But, sorry to say your service centres are taking undue advantages of their clients. Initially They raised bill of 4050 + GST for Gas filling. But when we said that other reputed brands are taking 2400 + GST.
Than they made another bill for rupees 3500 + GST.

UTMOST URGENT - UTMOST URGENT - UTMOST URGENT
Dear Sir/Madam,

Good day...

Reference to the above complaint#, this issue has not been resolved yet.

I would like to inform you that I have purchased a Lloyd brand 1.5 ton split unit Air conditioner in June 2017 from QRS Trivandrum (Encl: copy of Invoice). Since then my nightmare started as it takes a long time to cool and the blower power is too low. We have 3/4 different brands of split units at our residence and never come across such a poor performance. We have made several complaints and it never got resolved. I have been an NRI for 30 years and I come home annually or once in two years. In my absence it is sparingly used when we have guests at home. Since this was not resolved, we have recently audited the A/C with the help of a 3rd party service agent and found the gas is less and slightly leaking from the condenser. I was in India for a week on emergency leave and I reported a complaint on 27/28 March and no one showed up until 31st March. The special requests made to call centers were ignored. On March 31st, one of your service technicians, Mr. Aravind inspected the Air Condition unit and confirmed the 2/3 coils are not cooling properly. Thereafter we had a conversation with his senior manager who assured us to send direct representative of Lloyd's Air Conditioner company on Friday, 01 April 2022. We deeply regret to inform you that none has contacted us as of now.

Since I am abroad you may immediately contact my direct brother Mr. Ahmed Khaja on his mobile +91-[protected] to resolve this issue forever. We urge you to replace this unit as the warranty is going to get over. I am too humiliated and frustrated with this particular unit/brand and will never recommend it to anyone in our family and friends circle. It is not a threat, I am planning to sue a case in the consumer court if this is not resolved immediately within a day or two. I am reachable on my overseas mobile/whatsapp number +[protected].

Thank you in advance
QRS-Invoice4LloydsAC.jpeg
Kind regards,

Faizal

I have bought a total of 5 fans from Flipkart and within three months of installation one of them stopped working completely and two of them work randomly, I have made countless complaints, and the technician visits and says the PCB needs to be replaced and they changed one of the fans PCB and from that day the fans remote stopped working so we can only turn on or off and can't control its speed and rest two fans still having issues and every time I make a complain they visit and say the same thing as its needs a replacement and they will get back in three days and never returns my calls again so I make a new complaint and this process repeats again and again,

I have sent an email to [protected]@havells.com but not even a reply from there am stuck with these fans and the service is pathetic

I have Havells Water Purifier(Pro Alkaline), and I have lodged complaints regarding bad water taste on 19/03/2022 and Havells service engineer chacked TDS level of water, it was around 50 in the same day. The next day morning again he came and checked the TDS level of water and again it was around 50. I told him that we do not want to drink such levels of TDS water but he said that it is good for drinking and we can not do anything. Then after I refused to give a satisfaction code. When I called again to Havells customer care regarding the same issue, they said your complaint is closed and again they lodged a new complaint on 22/03/2022. From the date 22/03/2022 till now Havells customer care executive saying they set high priority reminders to the concerned officer but still I do not get any call from them. Please help me, all details are below:

Name: Prakash Kumar
Phone number: [protected]
Product: Havells Pro Alkaline Water Purifiers
19/03/2022 complaint number: [protected]
22/03/2022 complaint number: [protected]

No reply to previous complaint after many emails

Hi,
We have purchased a gas geyser on 20/3/2021 and it is creating a lot of issues. We are facing a lot of problem on daily bases. We have connect and asked for the service they send the technician and that technician does not satisfy us with the service. This geyser is not working properly and every second day it stops working. Please help us with the issue. This is highly unacceptable as nobody is here to listen to us.
As the warranty will expire after 2 days.

Thanks

I bought a Havells Ceiling Fan SS 390 1400 mm series few days ago. After installation, it is doing a lot of wobbling. Seems like it is having some manufacturing fault.

Dear Sir,

We have as much as 15Nos. of Havells Led Light laying in damaged condition. These products are under warranty coverage.
Please depute your service engineer for rectification of the same.

Sir I purchased a inverter in the Month of January 2022 But after one month it dose not work properly. It dose not take charging.
The copy of bill has also attached.
The dealer also doing the complaint many times but no any types of response by your company .

1. I had purchased a Standard Pedestal Fan on 11th Aug 2021, but you have updated the purchase date 4th July 2021. Which one correct purchase date. if 4th July is correct than please give my purchase invoice, otherwise update my purchase date.
2. Purchase date & Warranty Expiry date, your executive updated in your APP . After that why need hard copy invoice or warranty paper for any service during warranty period? if you need hard copy, refuse my complain on mail for further documentation. Now onwards I need service without Invoice & warranty paper. Can you give service or not?
3. Your executive has supreme power, if customer want to talk with him/her senior, they donot connect with their senior.
Finally I hope, HAVELLS is Product is for one time selling business only not for future business.
4. Without service, how open ticket closed. Please Explain.

10 Months back we purchsed in SARAVANA store- PADI for HAVELSnake pedal -Fan -1 NO -5230/-. Two days back at the time of running for fan inner one number of fiber glass blade was brokend and outside cover also released and throughout near my son - 6 years old at the same time slepping.

We faced at the time of broken fan blade heavy sound happened because of this accident the same day my son got fever

This is way of manufacturers for fan quality very bad. quality . We request you to be change new with good quality fan. Old fan you will take back. do the need full.Our contacts : [protected] /[protected]

This to bring to your kind attention that we are the new customer of havells octet celling fan in ludhiana punjab 141001 and the experience for the 1st installation experience was very bad .We don't understand that if we want to install the new fan on the existing place than the engineer needs to dismantle the fan which is already installed and then only will be installed and for that he is asking for the extra cost which is unethical .Please take an appropriate action

I had purchased 4 havells fans but its speed is very slow and can not compete with other company's fans. I had lodged a complaint and the engineer had come who advised to replace the fan regulator by Legrand one which is not possible as I have to replace 18 modules wall plate and switches or sockets and still it is not sure to have a desirable speed.
Can you help

I have purchased Havells water heater on 05 Jan 2022 but the product was defective and after multiple complaints, it was replaced by company in Feb. But the new one is also causing so many issues. The company claims that it will take 1 hour to reach max temperature but it is taking more than 3 hours for water heating. I am not getting any help from technichians as well.

I purcheged one geejer . I have waranty card. But the macanic wants bill also. If there is no bill he cannot repair the geejer. So why iam purchaged the havvels products....