Havells India Complaints & Reviews

Dear Sir
I’m Dr Dinesh. My lloyd AC has not been working properly for so many months and at last when the summer is heavy I made a complaint on April 22, 2022 with the Ticket Number [protected]*, but it has not been taken seriously. I made the complaint again and again and then a service personal came and found that the gas valve is leaking and therefore it’s to be changed. Then they said they would come after two days. But they didn’t come. I have called them up a number of times but there’s no proper response and they didn’t come. it’s almost three weeks now after the inspection
Yours sincerely
Dr Dinesh

In 2018 I purchased 4 havells ceiling fan and out of 4, 3 are running very slow.
Contact No: [protected], Mangalore

Hello Sir/Mam,

Everytime I raise a service request, the service provider close that complaint from their end without addressing the issue, without contacting or visiting us.

First of all, the product stopped working within one month of purchase, which is very strange and disturbing for us, and second thing is that the service is not being provided to us.

I also have a query regarding the havells policy in the scenario where the product cannot be repaired or is causing the same problem after being repaired by the technician. Does havells provide replacement of the product if it cannot be repaired ?

Because why the customer should suffer when he has paid in full and still received the damaged product. I want to know the conditions required for replacement of the product.

I have purchased the Havells Brush Straightener in April 2022, but I received the defective piece and its giving a shock while using it. It is dangerous for life while using it. I have raised a request to havells customer services twice but did not received any satisfactory answer from them. Below are the some details related to complaint and product:
Product Serial Number: EQHKDKF01296
Item Code: GHPHHKAQBK00
Complaint...

Swiches and regulators are not working

We have purchased around 10-15 ceiling fans but one out of them was not working properly after the installation. The main issue is its slow speed. I would like to register my complaint and request for its repair as soon as possible.

I had purchased Havells lyyod 1 Ton split AC machine SL. No- (8JIGO3U05297-I ) dated on 02-April-2022 from MULTITECH shop (Vill + P.O- Bhandehati, Dist –Hooghly, P.S – Dhaniakhali, W.B 712302) . I am surprised to see that day after installation the outdoor unit was not working. Then I contact to the delear instantly and also call repeated times, then after two weeks later he just taken away the outdoor unit but till now it’s not resoved.

I am extremely disappointed with the service of Havells and also The Dealer (Named Souvik Pal( Mob - + 91 [protected] ) . Now my humble request to you kindly look into the matter on urgent basis and replace or rectify my defective AC Outdoor unit at earliest .

Thanks & Best Regard

Gurudas Chatterjee

Mob - + 91 [protected]

Dhaniakhali, Hooghly

W.B – 712302 .

I purchased nose and ear trimer

My product invoice of order SOA[protected] is not working
As I purchased from bhuj croma store on 11.03.2022. So can you solve the problem at the earliest.

Dear Sir/Madam,

I had purchased Havells Cresent 250mm Personal Fan Model No- (B00B4BBC3V8) dated on 12-July-2021. I am surprised to see that very short period Coil of the Fan burn out total 04 times.

I am extremely disappointed with the performance of Havells product.

My humble request to you kindly look into the matter on urgent basis and replace my defective fan on top priority. I had faced a big problem with in short period of time.

I don't expect from Havells such type of poor performance of product and their services.

Regards
Amrik Saini
[protected]

My exhaust fan not working, i complain to Havells costumer care but till now no any response from Havells costumer care.

I have installed Havells water heater at my home...while bathing extreme hot water came from from the heater which burnt my hand...at no point such hot water should come..the product should have a tempreture check system inside it..this harmed me...and i feel there is risk to many other...due to this am at complete rest since last 10 days..and have spent around 5k for injury..

I purchased a new Geyser on[protected] andinstalled the same. It is not working - no light coming and water do not get heated.

I bought a Havells 15W LED Warsh white bulb costing Rs. 200 from A B Traders (Havells Show Room), BD2, Shop No 15, Super Market, Rabindrapally, Kestopur, Kolkata, West Bengal 700101 on dated - 02/04/2022.
First of all they do not have equiments to test the bulb and they never tested it and shown me that it works. Still I believed them and bought the bulb. However the bulb did not worked and then I have to call an electrician to finally...

Hi! We have purchased freddo cooler on 30th march, we were facing problem of cooling from the day we started it but thought that may be it was a bad choice of cooler & ratings on internet is false. But gradually we discovered that cooling option gets off in few hours after that we found it totally stopped but still panel light was on. Also showing water low sign after filling it to full. Facing problem in summer season as no quick service also want help regarding return of this defect products. Cooler cooling risk cant be taken in the season its all about whole night for peaceful sleep. Please look into the matter asap.

As we are regular and old customer of Lloyd AC / Havells AC . But, sorry to say that we are not at all satisfied with Havells service centres and customer support.
As Gas filling charges of carrier and other reputed AC of R 410 is 2400 + GST. This includes service charges and rectification of any leakage.
But, sorry to say your service centres are taking undue advantages of their clients. Initially They raised bill of 4050 + GST for Gas filling. But when we said that other reputed brands are taking 2400 + GST.
Than they made another bill for rupees 3500 + GST.

UTMOST URGENT - UTMOST URGENT - UTMOST URGENT
Dear Sir/Madam,

Good day...

Reference to the above complaint#, this issue has not been resolved yet.

I would like to inform you that I have purchased a Lloyd brand 1.5 ton split unit Air conditioner in June 2017 from QRS Trivandrum (Encl: copy of Invoice). Since then my nightmare started as it takes a long time to cool and the blower power is too low. We have 3/4 different brands of split units at our residence and never come across such a poor performance. We have made several complaints and it never got resolved. I have been an NRI for 30 years and I come home annually or once in two years. In my absence it is sparingly used when we have guests at home. Since this was not resolved, we have recently audited the A/C with the help of a 3rd party service agent and found the gas is less and slightly leaking from the condenser. I was in India for a week on emergency leave and I reported a complaint on 27/28 March and no one showed up until 31st March. The special requests made to call centers were ignored. On March 31st, one of your service technicians, Mr. Aravind inspected the Air Condition unit and confirmed the 2/3 coils are not cooling properly. Thereafter we had a conversation with his senior manager who assured us to send direct representative of Lloyd's Air Conditioner company on Friday, 01 April 2022. We deeply regret to inform you that none has contacted us as of now.

Since I am abroad you may immediately contact my direct brother Mr. Ahmed Khaja on his mobile +91-[protected] to resolve this issue forever. We urge you to replace this unit as the warranty is going to get over. I am too humiliated and frustrated with this particular unit/brand and will never recommend it to anyone in our family and friends circle. It is not a threat, I am planning to sue a case in the consumer court if this is not resolved immediately within a day or two. I am reachable on my overseas mobile/whatsapp number +[protected].

Thank you in advance
QRS-Invoice4LloydsAC.jpeg
Kind regards,

Faizal

I have bought a total of 5 fans from Flipkart and within three months of installation one of them stopped working completely and two of them work randomly, I have made countless complaints, and the technician visits and says the PCB needs to be replaced and they changed one of the fans PCB and from that day the fans remote stopped working so we can only turn on or off and can't control its speed and rest two fans still having issues and every time I make a complain they visit and say the same thing as its needs a replacement and they will get back in three days and never returns my calls again so I make a new complaint and this process repeats again and again,

I have sent an email to [protected]@havells.com but not even a reply from there am stuck with these fans and the service is pathetic

I have Havells Water Purifier(Pro Alkaline), and I have lodged complaints regarding bad water taste on 19/03/2022 and Havells service engineer chacked TDS level of water, it was around 50 in the same day. The next day morning again he came and checked the TDS level of water and again it was around 50. I told him that we do not want to drink such levels of TDS water but he said that it is good for drinking and we can not do anything. Then after I refused to give a satisfaction code. When I called again to Havells customer care regarding the same issue, they said your complaint is closed and again they lodged a new complaint on 22/03/2022. From the date 22/03/2022 till now Havells customer care executive saying they set high priority reminders to the concerned officer but still I do not get any call from them. Please help me, all details are below:

Name: Prakash Kumar
Phone number: [protected]
Product: Havells Pro Alkaline Water Purifiers
19/03/2022 complaint number: [protected]
22/03/2022 complaint number: [protected]

No reply to previous complaint after many emails

Hi,
We have purchased a gas geyser on 20/3/2021 and it is creating a lot of issues. We are facing a lot of problem on daily bases. We have connect and asked for the service they send the technician and that technician does not satisfy us with the service. This geyser is not working properly and every second day it stops working. Please help us with the issue. This is highly unacceptable as nobody is here to listen to us.
As the warranty will expire after 2 days.

Thanks