Havells India Complaints & Reviews

Fan speed is very slow, it seems capacitors problem.

I registered a complaint on the 3rd of May, that the oven wasn’t heating, the technician visited and I was told that the thermostat wasn’t working, 2 days later the thermostat was replaced but the oven the oven was still not heating! Was told that will get more parts and visit again, that visit is pending for the last 60 days!!! I called the technician and was told that I should get in touch with Mr. Mukesh which I did and was assured that the complaint will be addressed shortly. I have even shared the bill wil him on his WhatsApp and was told he has sent a mail to either have the oven or the parts replaced and would let me know the status on Monday ie 28th June . No revert from mr Mukesh and it was chasing him again and he ignoring my calls, to the excuses that he was out of town and the parts for replacement have been received and the technician will come and sort it out the next day ie 2nd of July. There has been no news from mr Mukesh nor has the technician visited till date ! Today ie 9th July I called the Havells customer care and narrated my complaint only to be be told that the complaint had been closed as I didn’t have a bill!!! Can you imagine my shock that after all the chasing and calling the customer care only to be told that after more than 2 months the complaint was closed as they have a certain time frame to complete the complaint... only wish the complaint has been truly been addressed! Such Miserable service from Havells... !!! NEVER EVER AM I FOING ANY WHERE NEAR A HAVELLS PRODUCT...

I purchased havells Celia-i Air cooler on Feb 2021 the cooler cooling stopped working after 1 month of purchase,

i registered a complaint, no one attended Complaint req no:[protected], after a month again i raised complaint complaint req no:[protected], the technician came and checked told pump is not working, said this model pump is not available i will fix a small pump i rejected the small pump installation and he told need to order, i waited 7 days after i called SLV Traders they are not receiving the calls and not giving any update.

The worst product and service i experienced in my life

Have shifted to a new flat at Gurgaon. Had requested the Builder to install Havells Ceiling fans. Dissapointed since a couple of fans are noisy.
My brother in law Mr. Arun Batra (Delhi Electric Co., Southe Extension, New Delhi has been one of your biggest dealers and now you have opened a Co. showroom in the premises).

Regards,
Suresh Paruthi
[protected]@gmail.com
[protected]

I purchase cooler 2 month ago but water pump is not working from 15 days I visited to dealer but not get satisfactory support kindly do help

I bought a beard trimmer BT5112C on 16/05/2021 from Emkays super market.pulickal kavala.kottayam .When it is used, it causes scarring on the face.so I complained in the shop on next day.But to date they have not found a solution.I have no use with this trimmer.My contact number is [protected]

Dear sir,
We have purchase new cooler havells koolaire from mathura ( U.P.) march 2020, But now cooler moter not working at present time. kindly solve the problem on top priority.

With regards
Jitendra SIngh
Mob-[protected], [protected]
village -Ameerpur, Post- Baldev, Disst.- Mathura UP. PIN-281301

Our table fan havells not working it was stoppend before 1 month plz check the prblm and slove urgently we requires that product.

NEGLIGENCE TOWARDS CUTOMERS HEALTH ISSUES. WHO WOULD BE RESPONSIBLE FOR HEALTH ISSUES DUE TO SMELL IN WATER OF GEYSER. I have complained many times about the smell in water of the geyser . The technicians come and says that this problem never occurs and just come up with a temporary solution and just cleans the geyser . For one month the problem is resolved but after one month the problem reoccurs. Everymonth I have to go through this . Your technicians can't figure out the real problem. There is no smell in the inlet water of the geyser but there is smell in outlet water of the geyser . The technicians always say that this problem never occurs . We also know this problem is not common and not occurs . But this problem is happening. We are facing health hazards . Who would be responsible if we would have health issues because of this . I want a permanent solution to this problem. If you can't figure out the problem take the geyser and give it to your research team and replace my geyser . I have spent more than the cost of the geyser on the checking of the whole water system in my home and then we figured out the real problem is in the geyser. This kind of negligence towards your customers problems is not acceptable . This kind of service is disappointing. Either provide a permanent solution or replace my geyser .

Even though two times person from havell visited but issue is still there.

My timers is not working

Water is not getting heated since last 2 days.
Serial/Invoice No : 83ILGA901447

Main electrician hu maine havells wire liya th jisme copen nikla maine havells par apna registration kiya lekin nahi hua Maine havells me baat bhi kiya lekin koi sunwai nahi hue mujhe (teli bhag havells galaxy) se ([protected] lalit shukla) ka number diya gaya jis par maine baat kiya lekin 4 mahine se wah aj kal aj kal karate h unhonne mera adhar details aor bank details bhi do bar le chuke h lekin abhi tak koi registration nahi kiya h.

Havells Service is really horrible. I have raised complaint on 14-06-21 and till date 25/06/2021 about air cooler is not working.

I have sent an email to the higher management and few more guys as well but looks like all of them are same shoes and they are not in mood to take any action.

Till now no assistance from havells and they are not even bother to inform whats going on. This is brand new product (45 days ago) they are making fool to the consumer and not provide the service for which they are bound to at the time selling the product.

Havells should mention few comments on their products like "Services quality of Havells are more than worst" please buy carefully.

Fan is making a unbearable noise.

I have ordered Havells 3liter water heater on October 2019. Now water is not heating and also getting current shock i need service request. I have. 2 years warrenty ph [protected]

Purifier making some noise like beep sound blinking the service symbol

Smell from ac like somthing went wrong... Ac is just 3 month old

The product is not working and I had registered the complaint 3 months back and since there is no response from customer care services. It's been a very long time. They are saying that they don't have spare parts which have to be installed in the defected product.

I had perchased Havells juicer mixer grinder on 24/10/20. It's grinding jar is not working properly. Kindly let me know what can be done in this regard the Product is still under warranty.