Havells India Complaints & Reviews

Address: New Delhi, Delhi, 110049

I ordered for 6 (Six) numbers of the following ceiling fan at spectrum light & electricals, bhagirath palace, chandni chowk, delhi - 110006 about one month back:

Havells efficiencia (Bldc 32 watt) energy saving with anti dust ceiling fan (Set of 2) (Beige brown)

They told that the product is yet to come from factory and it would be supplied as soon as it is available. Today also, they repeated the same reply.

Please make me clear whether the above ceiling fan is really being manufactured in your factory? If yes, then how early can i get the items? If not, then i shall explore for other fans from other companies.

Early reply is solicited.

— a. K. Sadhu,

Jun 29, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 28, 2018

Havells India Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. Please share your and dealer's contact details as well so that our team can look into your issue.

Regards,
Team Havells

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Address: Mumbai City, Maharashtra, 400059

Website: Havells

Water cooler is leaking. It is new. Please fix it. It is within warranty. It leaks from below and right side back wheel. I makes noise when cooling is on. This has been happening for a while now. Room gets wet and i am sure there some issue as why a cooler will leak constantly when it is new. It has to be free because it is within warranty period.

There is nothing more to. Write and this is sick that i am typing unnecessary stuffs because my complaint is not getting registered. Your website in service sucks. I[censored] can't fix these. Silly bugs u guys should shut down

Jun 26, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 26, 2018

Havells India Customer Care's response Hi Amrita,

Sincere apologies for the inconvenience caused to you. In order to assist you, we would require your complaint number. We request you to register your complaint by connecting to customer care at[protected],[protected]

Regards,
Team Havells

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Address: Raigad, Maharashtra, 402209

I am shifted my family from karnataka to maharashtra (Alibag town). Recently i am purchased my havells water geyser it is under warranty, during my house shifting time i missed my geyser holding back plate. Asked customer care peoples for installation as well as new back plate. No proper response from customer care. I made complaint registered he091001 even though no response from useless customer care peoples for almost fifteen days over.
Later one person came from havells. He was handover me one of the old, used back plate set (Find the attached photo for used back plate condition) he said this is new one. Asked me back plate charge rs 450/- as well as delivery charge rs 250/- without having havells original bill. I am sent back the person without collect the material. See how the havells peoples are cheated the consumer after product was sold out their service is totally zero.

+1 photos

Jul 3, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 30, 2018

Havells India Customer Care's response Dear Sir,

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Team Havells

Verified Support

Jun 02, 2018

Havells India Customer Care's response Dear Sir,

As per an update received from our team, spare (clamp) has been dispatched via courier to your registered address. You will receive the same in 4-5 working days.

Regards,
Team Havells

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S

S.w.ansari

from Lucknow, Uttar Pradesh

May 30, 2018

This complaint has been said many months ago, but nothing happened.
This is the summer time and you know how hot it is. We are struggling a lot.
And due to the noise we can't even sleep.

Thnx.
S.w.Ansari
Accredited Journalist
A Sitapur.
U.p.

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Havells India Customer Care's response, May 30, 2018

Verified Support

Dear Mr. Ansari

We're really sorry for the experience you had. Please share your registered complaint number so that our team can look into your issue.

Regards,
Team Havells

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Address: Mumbai City, Maharashtra, 400064

Website: Havells

Havells 4 slice toaster grill stopped working. Called havells technician. Saw it to return. But a new untrained technician was sent. He did not know how to open and repair the temperature knob, so collected it and returned after 7 days with not working toaster. Slow to attend, untrained technician and have no knowledge of working of the machine. The knob setting is not right. Goes green indicating machine is ready in one minute without much heating even at maximum setting.
Extremely frustrating experience.

Jun 25, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

Havells India Customer Care's response Dear Sir/Mam,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Regards,
Team Havells

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Address: 110070

Website: havells

I had bought, vide invoice # 157 dtd 14 july 18, 2 nos of havells ventil-dxwe 150 on 14 july 17 from om electric corporartion, 47 grd floor, masoodpur market, vadsant kunj, new delhi110070. One of this has stoppe3d functioning and the electrician says that it is a defective piece.

These are installed at c-6449, vasant kunj, new delhi 110070.

Please have these inspected and replaced soon as it is necessary for using the bathroom in which it is installed.

Earlier also we have experience failure of havells ventil-dxwe 150, but we did not complain.

Jun 25, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

Havells India Customer Care's response Dear Sir/Mam,

Sincere apologies for the inconvenience caused to you. Please share your and dealer's details as well so that our team can look into your issue.

Regards,
Team Havells

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N

Neeraj Gosain

from Noida, Uttar Pradesh

May 29, 2018

Sir i buy three fans of havells
at the starting i face some complaint and contact to company company engineer come and solve my problem after few months i face same problem
kindly send ur engineer to help me

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Address: Kannur, Kerala, 670142

Dear team,
My name is madanamohanan and my place is parakkadi in taliparamba, kannur district. Last 10 days back in heavy thunder the automatic 3 phase rottary (Havels) got destroyed in thunder and when i asked my electrical shop they told me that the same should be ordered through company and the same day i ordered for "automatic 3 phase rottary-3 nos (Havels)". Now it is almost 9 days over i didn't get the product. Because of this there is no electricity in my house. So to reinstate the same the product is required urgently and as i have a function in my home on 26.05.2018, the same is needed urgently. I ordered the same through your dealer no.[protected]. So request you to get me the same by tomorrow urgently.

I also regret to point out that in my new house which is 5 months old if such an equipment going dead in a low thunder what is the guarantee of such equipment. You are such a big company and your items are such poor how we can rely on your products. Not only that such a huge delay is taking for replacement of items ordered i will say that service is not upto the mark.

Jun 23, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 23, 2018

Havells India Customer Care's response Hi Madanamohanan,

Sincere apologies for the inconvenience caused to you.. Please share your complaint number so that our team can look into your issue.

Regards,
Team Havells

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T

Tarun rath

from Etawah, Uttar Pradesh

May 25, 2018

916, Krishna nagar bye pass road shikohabad. etah chauraha and mainpuri chuarahe ke beech me .SNR memorial public school .
Mob.[protected], [protected]

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Sir
I had purchased a accl1p+n (Singal) on 28.08.2017. It is informed by the dealer that there is warrant available for 1 year against all malfunction and manufacturing defects. Today i that is on 22.05.2018, as some power problem was there. When it is checked by the electrician it is found that the defect lies in the accl.
Kindly, send your mechanic to address the defects as early as possible.
My
Address is

Bhat mableshwar
Flat no. 002, slv heights
3rd cross, dnplayout,
Doddakammanahalli
Off. Bannerghatta road,
Bangalore-560083

Jun 22, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 22, 2018

Havells India Customer Care's response Dear Sir,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Regards,
Team Havells

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Address: Kamrup Metropolitan, Assam, 781028

Website: havells

I have registered a coplained with havells on 3rd of may 2018, and my complaint no is he034538, till today almost everyday i am calling their call centre to know when they are going to resolve it? Every time i get the same response within 24 hours, but till today it has not been resolved.
I want this to be resolved with in 24 hours or else they should replace my geyser.

Havells may be good in other places but in north eastern india they do not have after sale services, so buyers from this part be aware of it.

Jun 29, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Havells India Customer Care's response Hi Dipjyoti,

Sincere apologies for the inconvenience caused to you. We've escalated your issue to our concerned team, please allow our team some time to get back to you.

Regards,
Team Havells

Verified Support

May 29, 2018

Havells India Customer Care's response Hi Dipjyoti,

We hope that our team got in touch with you for the resolution of your issue and we hope that this concern has been resolved.

Regards,
Team Havells

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I have purchase 3 ceiling fan but service not provided by havels complaint lodged by cell no [protected] on 12.05.18 complaint no he120557 earlier two times engineers vigited but same is not available in your record i think he was a fraud engineer because which is mentiond complaint number in service sheet that not in your record please deput authentic engineer with proper id who can solve the problem or guard properly

Jun 22, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 17, 2018

Havells India Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. We've escalated your issue to our concerned team, please allow our team some time to get back to you.

Regards,
Team Havells

Verified Support

May 21, 2018

Havells India Customer Care's response Dear Sir,

We hope that our team got in touch with you for the resolution of your issue and we hope that this concern has been resolved.

Regards,
Team Havells

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Address: Bijnor, Uttar Pradesh, 246761

Website: www.havells.com

Dear sir,

Myself varun goswami. I just file a service request regarding my ceiling fan. I just received a call from nearest service center and he told 'we would not serve you without your purchase bill'.
I told him that i have warranty card but purchased bill lost some where.
Kindly tell me if some one is lost their bill then your company product will count out of warranty.

Jun 14, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 14, 2018

Havells India Customer Care's response Hi Varun,

Please allow us to look into this. Request you to please share your complaint number, so that our team can look into your issue.

Regards,
Team Havells

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Address: Ujjain, Madhya Pradesh, 456010

I have purchased 9 watt led down lighter in year 2014 from dewas mp showroom
Recently it is not turning on i myself electrical engineer & working as executive engineer in electricity board. I checked the driver from other similar led it starts working. It means driver got defective.
I local at ujjain search driver & i could not found. Then i contact at toll free they said register complaint then service engineer will come at your location & will charge for services as well for driver. Why this driver not available at your local dealer. Why i will pay for service unnecessarily when i only require material. It is against consumer protection policy. If driver is not made available then i will put matter before the consumer forum ujjain.
Mp

With regards

Shekhar phatale
28/1 sneh nagar ujjain mp
M. No [protected]

Havells India customer support has been notified about the posted complaint.

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Address: 110051

Hi logged a complaint on 1st May related to air cooler leakage. then technician came on the same day of complaint, he investigated the leakage and told that container need to be replaced. and took some pics of the bills and went stating he will visit next day with container.

but we wait for few days, but no one came. SO we call the customer care on 7th may, then he told us that he is sending a reminder to concerned department and prob will be resolved in 24 hrs. but nothing happens.

THen we call on 8th May, then Havells representative (customer care) told us that he is raising a escalation to concern department and prob will be solved on same day ie.. on 8th May.

then i call again on 9th May, then havells customer care center told the same thing, escalation is raised prob will be solved today. but nothing happens till now.

Please suggest is there no technician available in Havells india company?? or the products they manufactured are of bad quality that they are not able to serviced them. Even they does not work for an year (work only for a season - summer season).

Very dissatisfied with the after sale service.

Havells India customer support has been notified about the posted complaint.

May 09, 2018

Updated by Sushil Aggarwal Complaint number - HE013580

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: CUNSUMER COMPLAINT

I registered complaint vide he060724 0n 6-5-18, allotted r genterprises & than to mr. Vijay. The said was closed 0n 7-5-18 without attending & resolving the problem. Again the complaint lodgedvide he60724 & again it was allotted to same person &unfortunately without attending & resolving any problem the case closed on 8-5-18. Very unfortunate &unseen system of resolving any problem sitting in house, compelling custemer to get it resolved by some other after making charge which is undesired. Must exmine by the company. Dr. R a pujari 2/9 vidyadhar nagar jaipur raj.

Jun 23, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Havells India Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. We've escalated your issue to our concerned team, please allow our team some time to get back to you.

Regards,
Team Havells

Verified Support

May 23, 2018

Havells India Customer Care's response Dear Sir,

We hope that our team got in touch with you for the resolution of your issue and we hope that this concern has been resolved.

Regards,
Team Havells

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Address: New Delhi, Delhi, 110091

मैंने हैवेल्स सर्विस सेंटर पर 1 मई 2018 में एक कंप्लेंट की थी जिसमें मुझे कहा गया कि आपकी कंप्लेंट को 48 आवर्स में सॉल्व कर दिया जाएगा लेकिन ऐसा कुछ नहीं हुआ मैंने 3 तारीख को दोबारा री कंप्लेंट की उन्होंने मुझसे कहा ठीक है सर हम आपकी कंप्लेंट हेड क्वार्टर में मेल कर रहे हैं आपकी कंप्लेंट को 24 वर्ष में सॉल्व कर दिया जाएगा लेकिन उसके बाद भी ऐसा कुछ नहीं है मैंने फिर भी कंप्लेंट की 4 तारीख को उन्होंने फिर मुझसे कहा कि आपकी कंप्लेंट को हम प्रोडक्ट मैनेजर को भेज रहे हैं लेकिन उससे भी कुछ नहीं हुआ ऐसे करते-करते पूरा एक हफ्ता बीत गया लेकिन मेरी प्रॉब्लम का कोई सलूशन नहीं हुआ मैं तो आप सबको यही कहूंगा कि आप लोग कोई भी हैवेल्स का प्रोडक्ट मत खरीदो क्योंकि इनकी सर्विस बहुत ही घटिया है

Jun 8, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 08, 2018

Havells India Customer Care's response Dear Gagan,

Sincere apologies for the inconvenience caused to you. Please share your mobile number /complaint number and your area pin code with us. We assure you will look into this.

Regards,
Team Havells

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Address: Shimoga, Karnataka, 577201

I have constructed house during 2013 and havells switches used completely. Most of the switches are burnt, wearout and incompatible for two pin switches.
Lodged several complaints via online customer care center. They have noted all my complaints and responded very qucikly but no service center has addressed the issues instead service center(Shimoga, Karnataka) is playing with our time.

more than 20 switches are in problem. Service center person visit and solve 1-2 switches and he himself closing the complain online with completing the task and without our knowledge by which service center is forcing me to lodge several complaint repeatedll and causing lot of inconvinience.

M/s Gayatrhri Electricaql is the Havells autorized service center is spoiling the reputation of Havells and even after serveral complaints Havells company is least bothered in addressing the issues.

Design of some switches especially ATHENS are very poor most incompatible for most of the switches. Havells are stopped this particular swithces but failed to give service after sales. Hence I urge that Havlles should be taken for task for cheating the customers.

One should not believe HAVELLS brand due to its poor design and utilization.

Jun 9, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Havells India Customer Care's response Hi Ajit,

Sincere apologies for the inconvenience caused to you. Please share your mobile number /complaint number and your area pin code with us. We assure you we will look into this.

Regards,
Team Havells

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Address: 122009

We bought an 8 blade havells fan last year. It has been attended to atleast 3 times and we have just lodged a fourth complaint. The product quality is bad. Whenever we complaint the mechanic comes and rectified it but how long can we keep complaining. It is within warranty so we are not charged. What will happen after warranty.
We appeal to the havell company to either change the fan or to find a permanent solution. You can’t be selling defective products in the market especially when it is an expensive product.
We live in gurgaon

Jun 7, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 07, 2018

Havells India Customer Care's response Dear Vinod,

Sincere apologies for the inconvenience caused to you. Please share your mobile number /complaint number and your area pin code with us. We assure you we will look into this.

Regards,
Team Havells

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Address: New Delhi, Delhi, 110059

When i purchased this product from shop and use in home to make orange, carrot awla juice they have problem disalingmet of rotar.

This same problem are came 4 times, everytime i registered complain,
One man is came and tighten a nut aresolve the problem.
This thing repeat all time.

I kindly request you change this juicer mixture with new one.

Jun 7, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 07, 2018

Havells India Customer Care's response Dear Mukund,

We regret the inconvenience caused. Please share your registered complaint ID so that our team can look into your issue.

Regards,
Team Havells

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I purchased 4 havell fans last year. The moment i had purchased those, they are making noise.

5-6 times your technicians visited and it did not resolve yet.

This summer again the issue has started. I raised a complaint for replacing the fans as it is design issue and technician came without fans.

I raised issue through facebook and i got a call from a guy and he told senior technician would visit but it was a big lie. I asked him on the phone to send me a mail that this would be the last time you were trying and then would replace. He lied that he would but he did not. Now your facebook team has also stopped responding.

I want these fans replaced or my money back asap. You are harassing me for an year now.

Mobile number [protected]

Jun 7, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 07, 2018

Havells India Customer Care's response Hi Shanker,

We would re-iterate that our team has already shared the best possible resolution with you.

Regards,
Team Havells

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Address: 516130

The cooler is waste the dealer had given me the duplicate cooler the parts of cooler was different compare to other. The technician came and told that all are right i don't know with out touching the cooler he told that cooler is in good condition. It's shame on havells group because the cooler which i bought was having so many problems the water tank was very thin. I surely say that all u r product is waste i had taken the product on 28/4/18. Irequest u to pass this message to higher authority otherwise i definately put case in consumer court. I bought the cooler with 16000 cash but waste of money the product which had given is fraud...

May 4, 2018

Complaint marked as Resolved

Am fully satisfied with your service advisor sanjeev.His was of taking his response awesome.His way of servicing he is correct technician. Am again appreciate to sanjeev... thanks a lot for my mail responded to havells...

Havells India customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Havells India Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. Please share your mobile number /complaint number and your area pin code with us. We assure you we will look into this.

Regards,
Team Havells

May 03, 2018

Updated by Fasee consumer complaints logo
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Electronics & AppliancesHavells India freedom cooker of havells fraud...
Havells — freedom cooker of havells fraud...

2 Reviews
Fasee on May 2, 2018
Mark as Resolved

The cooler is waste the dealer had given me the duplicate cooler the parts of cooler was different compare to other. The technician came and told that all are right I don't know with out touching the cooler he told that cooler is in good condition. It's shame on havells group because the cooler which I bought was having so many problems the water tank was very thin. I surely say that all u r product is waste I had taken the product on 28/4/18. Irequest u to pass this message to higher authority otherwise I definately put case in consumer court.I bought the cooler with 16000 cash but waste of money the product which had given is fraud...

Complaint Status
[May 02, 2018]
Havells India customer support has been notified about the posted complaint.
Verified Support
Havells India Customer Care's response, May 02, 2018

Dear Sir,

Sincere apologies for the inconvenience caused to you. Please share your mobile number /complaint number and your area pin code with us. We assure you we will look into this.

Regards,
Team Havells

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Complaint comments 1 Comment Updated: May 3, 2018
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Fasee
2 minutes ago

My number [protected] area pin code is 516130.the havells cooler parts are duplicate totally the cooler is waste. Why am telling is that its paining for me that with putting huge amount I can't get satisfaction.the body of the cooler means water tank was duplicate totally its waste product of havells.give me proper idea so that I can replace the cooler otherwise I will choose consumer court for this issue.I am government teacher why I always tell u lies about cooler. It's not working that's why am telling and giving complaints...

Verified Support

May 03, 2018

Havells India Customer Care's response Dear Sir,

Thanks for sharing the requisite details with us. We've notified your issue to our concerned team. Please allow our team to get in touch with you.

Regards,
Team Havells

Verified Support

May 07, 2018

Havells India Customer Care's response Dear Sir,

We hope that our team got in touch with you for the resolution of your issue and we hope that this concern has been resolved.

Regards,
Team Havells

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F

Fasee

from Visakhapatnam, Andhra Pradesh

May 3, 2018

My number [protected] area pin code is 516130.the havells cooler parts are duplicate totally the cooler is waste. Why am telling is that its paining for me that with putting huge amount I can't get satisfaction.the body of the cooler means water tank was duplicate totally its waste product of havells.give me proper idea so that I can replace the cooler otherwise I will choose consumer court for this issue.I am government teacher why I always tell u lies about cooler. It's not working that's why am telling and giving complaints...

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Address: Ghaziabad, Uttar Pradesh, 201005

Website: www.havells.com

Hi,
This is regarding my complaint of the havells ceiling fan xp390 plus. I bought this fan dated 5th july, 2017 from one of the retailers india electronics, d - 57, main road, dilshad colony, delhi - 110095.

I have 2 complaints regd this fan:
1) the fan is not running at a full speed
2) and when it is spinning, it is not generating any air flow to cool down the room.
I registered a complaint with the customer care dated 26th april, 2018, the sr. Technician came (Mr. Pawan), but did not even check the fan and went back and closed the request. Again, on 27th april, 2018 i called the call centre people and asked them to reopen the same request as no resolution was being done. The agent reopened that request, but yet there is no resolution, no technician visited us after reopening the request. I am calling them daily, every day i get a false satisfaction that the action will be taken, but they are not taking any kind of action. My complaint number is hd271462, dated 27th april, 2018.

Pls i want an action immediately as it is not even a single year being completed and the fan is giving trouble and your customer care staff is very irresponsible.

+1 photos

Jun 11, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Havells India Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. We've escalated your issue to our concerned team, please allow our team some time to get back to you.

Regards,
Team Havells

Verified Support

May 11, 2018

Havells India Customer Care's response Dear Sir,

As per an update received from our team, our team has shared the relevant details with you.

Regards,
Team Havells

Havells India Complaints & Reviews

File a complaint to Havells India

Havells India reviews & complaints page 45

supply of havells ceiling fan efficiencia (bldc 32w)

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freedom cooker of havells fraud...

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