Havells India Complaints & Reviews

I complaint book on 20th september 2018. Complaint no is hi201181 dt.20.9.2018. I several time called your toll free number. Nobody responded properly and nobody come and attend the falt. This is your costomer service. I purchased the product one year back. I purchased the other brand product ten years back. Thers is no falt in this product. Your sales people only recomended your product (Havells oron box). That is a main mistake. I purchasethe...

I bought two havells fan from itbp canteen dehradun., only after seeing the lucrative but hopeless advertisement from havells.
After opening the two boxes, i found that the caps of one of the fan is missing in box. I went to the canteen where i was introduced to a havells company representative, who called up in company and lodged my complaint, giving me an assurance that their team will come and fix the issue.
However, now...

I have bought a havells exhaust fan for my bathroom 2 weeks back and it is making a hell lot of a noise while switching on and off, which is unusual. I have logged in a complaint on sep. 13th (Call no. Hi32251) and no one has come to attend to the issue till now. I have made at least 10-15 calls to the customer service number and every time i am assured that a technician will come to visit the next day. However, this does not happen. I spoke...

We bought 30 hp motor from m/s nanak electric store, kanpur. This motor has a manufacturing defect and we request you to replace immediately. This motor has a problem right from the beginning like heating of motor, tripping, drawing more current etc. Only ten days have been passed, since the installation of fume extraction unit and due to this motor, complete set i failed. We will appreciate if you replace the motor by tomorrow, so that our...

It is been 2 months that I am trying to get this induction cooker repaired. I have raised multiple complaints with Havells. Last time their customer care executive was unprofessional. She can't even speak smartly. She couldn't give me address of the service centre in Vizag. Somehow I reasserted the same complaint which I have already lodged online with her. She assured me that problem will be resolved in 48 hours. However their technicians...

Running a ssi unit, bought electric motor for machinery. Gave a complaint to havells call center as motor stopped running. But nobody turned up even third day. That means we need to stop working and keep waiting for the havells technician to come and decide. And we need to face losses which costed more than price of the motor. It is better to buy local motors as we can get two motors at this total cost. And upon that we had to even loose...

This issue is pertinent to the newly purchased havells instantio 3ltr geyser (Water heater)

2 case ids created in havells

042839 - primary case id
045778 - follow up case id

I need to consolidate both the cases, and keep the primary case id open (I. E. 042839)

I have registered issue against newly purchased havells instantio geyser (Purchase date - 2nd september). Post installation...

Otg model - 38rss, srl no - g[protected]

Fault - bottom 2nd rod damaged

I've been complaining about this issue from over 2 months, more than 8 times i've just been said.. Your problem will be resolved soon and nothing else. After around 1.5 month a technician visited from havells. He committed to rectify it in 3 days as he needed to buy a new part to replace the damaged one and from last 20 days we're waiting...

Dear havels customer,
My complaint number is 88271122.
This complaint was registered with you on 27 august 2018 and same problem request was registered with you earlier on 17 august 2018. Till date we did not get any resolution yet.
After complaint on 17 august. Your executive visited my home to solve the issue. That complaint was for two geyser. One geyser he was repaired and it started working and for other geyser...

Please rectify following two problems;
1) geyser earthing wire is not connected
2) three pin plug is to be installed because previously geyser was repaired and your service person has connected it with only two naked wire.
Due to these naked wire connection we are feeling electric shocks in the sanitary fittings (Water tap) of the bathroom.
Please send the service person asap....

We have purchased havells geyser on saturday, 25th sept and we have been told that company person will come for geyser installation but till 29th sept no one came neither contacted for installation.
Even we tried to call the person no from the shopkeeper where we purchased the product still no luck person either says we will send someone/ someone will contact you after these 4 days of struggle finally one person came today 30th sept...

Issue not being resolved even after your tech visited my place 5 times within a month. Techs do not have enough knowledge of the product and do not carry proper tools and request for screwdriver etc from customer. Ref.HH281843 and HG306223.
There is no proper cancel to get the issue highlighted then your ticket raising mail id.
Please look into this and if possible share your escalation matrix if any....

To
Consumer complaints

Dear Sir

I have purchased the Havells wall fan Model no Swanky 16 inches on 28 April 2018 from Kumar Electric Corporation, Tilak Nagar New Delhi-110018 Invoice no is R1302454 Dated 28 April 2017,

It is stopped working three times and havells representative from Jagdamba service center replaced the Motor,
Still the motor is faulty again, I request you to please...

I raised the complaint on 31st July 2018 for after sales support for storage geyser which is in warranty and the call no HG306231 and later many follow up calls to support a technician came and taken the part which has the problem after that till now no one came.

Again I have done few follow ups to support and spoke to the superior and he said that day or day after definitely technician will visit and repair it.
br...

Dear Sir / Mam,

I had logged the call to customer care around 4 times but my water leakage issue is still remain same. Engineers are not able to solve the problem. they provide the temporary solution but after some time problem again come. So you are requested that kindly change my product ASAP.

Kindly look the matter

Model - Koolaire
Cooler serial no - EYHBEIJ00248

Regardsbr...

5 months ago, i brought one havells pedestal fan. Now its not working fine. I have showed it to local fitter but it is working only for short period. Consistently it is showing same problem like working for five minutes then stop. It has some motor problem and it has 1 years company warranty.

Can you please take it as high priority and resolve the issue....

This is in continuation to my previous complaint (https://www.consumercomplaints.inhavells-india-havells-fan-wobbling-and-noise-issues-c2027831)

It’s been a year since i am facing continuous problems with havells fans – models are florence and troika. The worst part is the product quality and moreover the havells services. To cut the misery short below are the highly dissatisfaction points for the reference of naïve consumers...

Hi,

One year ago, i brought one havells pedestal fan in online. Now its not working fine. It has some motor problem and it has 2 years company warranty.

Can you please take it as high priority and fix it asap.

Here is the invoice number : sa1045/16-17/552

Model : havells 450 mm wind strom pedestal fan

Please let me know if you need anything else.

Thanks,...

Dear sir i have alwardy complain regarding the noise of fan during running about 6 or 7 time will you please give us it's permanent solution i have bought a table fan in may 2017 and regularly this problem persists now an another issue comes it's now stop running and noise during running
Will u please short out these problem shortly i have submitted a massage last week but no action was taken so please look into this matter...

Below lines are about my worst time i have been spending with havells (More than 3 months) for which clearly is their mistake.

So, for my newly constructed building we used havells products for all electrical needs and also decided to go for few other appliances. One of which was ceiling fan (5 numbers).

After few days o[censored]sing the fans we noticed heavy noise (Tripping like sound) and we raised complaint. After...