Havells India
Havells India Ltd.
Customer satisfaction rating: 63%
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852
COMPLAINTS
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Havells India Customer Care

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Address
QRG Towers, 2D, Sec- 126, Express Way
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201304

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 17 2423 2401  [Chandigarh]
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+91 40 2753 3355  [Secunderabad]
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+91 80 4907 5000  [Bangalore]
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+91 47 1401 5323  [Trivandrum]
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+91 76 1406 4491  [Jabalpur]
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+91 36 1245 8923  [Guwahati]
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+91 89 1651 4339  [Visakhapatnam]
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+91 16 1467 6000  [Ludhiana]
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+91 86 6254 6161  [Vijayawada]
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+91 86 6254 6162  [Vijayawada]
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+91 86 6254 6167  [Vijayawada]
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+91 17 2423 2400  [Chandigarh]
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+91 16 1467 6024  [Ludhiana]
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+91 86 6254 6168  [Vijayawada]
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+91 79 4006 1111  [Ahmedabad]
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+91 86 6254 6169  [Vijayawada]
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+91 98 9789 8050  [Dehradun]
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+91 79 4006 0739  [Ahmedabad]
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+91 42 2230 5199  [Coimbatore]
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+91 67 4666 8101  [Bhubaneswar]
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+91 42 2230 5767  [Coimbatore]
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+91 13 5667 0202  [Dehradun]
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+91 40 2753 3632  [Secunderabad]
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+91 35 3252 5907  [Siliguri]
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+91 67 4666 8102  [Bhubaneswar]
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+91 79 4006 0738  [Ahmedabad]
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+91 79 4006 0740  [Ahmedabad]
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Fax:
Fax:
+91 12 0333 2000  [Noida]
+91 40 2753 3355  [Secunderabad]
+91 80 2558 2663  [Bangalore]
+91 61 2265 5518  [Patna]
+91 36 1246 0355  [Guwahati]
+91 20 2605 0250  [Pune]
+91 22 6729 8604  [Mumbai]
+91 22 6729  

Additional info
Vijayawada
D No. 54-15-4D, 3rd Floor, Indira Arcade, Mahanadu Road Corner, Srinivasa Nagar Bank Colony, Andhra Pardesh, Vijayawada 520008
Tel:
+91 86 6254 6161
+91 86 6254 6162
+91 86 6254 6167
+91 86 6254 6168
+91 86 6254 6169

Visakhapatnam
50-81-3, 2nd Floor, Krishna Enclave, Above Gopal TVS Show Room, Seethampeta Main Road, Andhra Pardesh, Visakhapatnam 530016
Tel:
+91 89 1651 4339
Fax:
+91 89 1252 2547

Jammu
Plot No. 33, Yard No. 6, Transport Nagar, Narwal, Jammu & Kashmir, Jammu 180004
Tel:
+91 19 1249 0424
Fax:
+91 19 1249 0405

Indore
4th Floor, 401-402 Shagun, Plot No. 7, PU-4, Scheme No. 54, Coammercia, Vijay Nagar Square, A.B. Road, Madhya Pardesh, Indore 452010
Tel:
+91 73 1257 2340
+91 73 1421 9444
+91 73 1421 9422
Fax:
+91 73 1255 1626

Bhopal
2nd Floor, 47-A New Market, Malvya Nagar, Madhya Pardesh, Bhopal 462001
Tel:
+91 75 5427 1544

Cochin
9th Floor, Vankarath Towers, NH By Pass Junction, Palarivattom, Kerala, Cochin
Tel:
+91 48 4409 9000

Calicut
2nd Floor, Tulip Arcad, Opp. to League House, Red Cross Road, Kerala, Calicut
Tel:
+91 49 5401 9193
+91 49 5401 9194

Trivandrum
TC 25/15 (90) 2nd Floor, Annas Arcade, Spencer Junction, M.G. Road, Kerala, Trivandrum
Tel:
+91 47 1401 5323

Ludhiana
3rd Floor, Sandhu Tower, Near Ansal Plaza, Ferozepur Road, Punjab, Ludhiana
Tel:
+91 16 1467 6000
+91 16 1467 6024
Fax:
+91 16 1467 6021

Chandigarh
SCO-12, 1st Floor, Sector-2, Madhya Marg, Punjab, Chandigarh 160019
Tel:
+91 17 2423 2400
+91 17 2423 2401
Fax:
+91 17 2423 2402

Kolkata
ICC Tower, 5th Floor, 4 India Exchange Place, West Bengal, Kolkata 700001
Tel:
+91 33 4012 9851
+91 33 4012 9852
Fax:
+91 33 4012 7339

Siliguri
1st Floor, Commerce House, Bidhan Market Road, Opp. to Hotel Broadway, West Bengal, Siliguri 734001
Tel:
+91 35 3252 5907

Surat
201, Trividh Chambers, Opp. to Fire Brigade Station, Ring Road, Gujarat, Surat 395002
Tel:
+91 26 1235 0137
+91 99 7989 0137

Ahmedabad
202-205 Shivalik 2, Near IOC Petrol Pump, 132 Ft. Ring Road, Shivranjani Cross Road, Satelite, Gujarat, Ahmedabad 380015
Tel:
+91 79 4006 1111
+91 79 4006 0738
+91 79 4006 0739
+91 79 4006 0740
Fax:
+91 79 4006 0741

Rajkot
304/307, JP Tower, Tagore Road, Gujarat, Rajkot 360002
Tel:
+91 28 1292 1212
+91 28 1248 1112
Fax:
+91 28 1248 1112

Dehradun
Adjoining BSNL Office, Patel Nagar Industrial Area, Uttrakhand, Dehradun 248001
Tel:
+91 13 5667 0202
+91 98 9789 8050
Fax:
+91 13 5667 0203

Raipur
1st Floor,Taank Business Centre, Karnataka Bank Building, Fafadih, Chhatisgarh, Raipur
Tel:
+91 77 1424 3400
+91 77 1424 3401
Fax:
+91 77 1424 3402

Noida
QRG Towers 2D, Sector-126, Expressway, Haryana, Noida 201304
Tel:
+91 12 0333 1000
Fax:
+91 12 0333 2000

Trichy
1st Floor, Commercial Space, D-62, Meenakshi Garden, NEE, 6th Cross, Thilai Nagar, Tamil Nadu, Trichy 620018
Tel:
+91 43 1404 1005
Fax:
+91 43 1404 1006

Coimbatore
51, Dr. Nanjappa Road, Tamil Nadu, Coimbatore 641018
Tel:
+91 42 2230 5767
+91 42 2230 5199
Fax:
+91 42 2230 6199

Madurai
Plot No. 3, Door No. 09, Royal St., Ellis Nagar, 70 Ft. Road, Near Life Care Hospital, Tamil Nadu, Madurai 625001
Tel:
+91 45 2426 7022
+91 45 2426 7023
Fax:
+91 45 2426 7000

Chennai
Sigappi Achi Building, No. 18/3, 6th Floor, Rukmani Lakshmipathy Road, Egmore, Tamil Nadu, Chennai 600008
Tel:
+91 44 4228 0600
+91 44 4228 0605
Fax:
+91 44 2852 4326

Bhubaneswar
Plot No. 168/169A, KAC House, Bapuji Nagar, Orissa, Bhubaneswar
Tel:
+91 67 4666 8101
+91 67 4666 8102
Fax:
+91 67 4259 8107

Nagapur
A3, 3 Floor Saptak Plaza, Shankar Nagar Square, North Ambazari Road, Maharashtra, Nagapur 440010
Tel:
+91 71 2224 0932
+91 71 2224 2699
+91 71 2224 2692

Jabalpur
615, 2nd Floor, Napier Town, Opp. to HDFC Standard Life Insurance, Maharashtra, Jabalpur
Tel:
+91 76 1406 4491

Mumbai
1271, Solitaire Corporate Park, Bldg. No. 12, 7th Floor, Andheri - Ghatkopar Link Road, Chakala, Andheri (East), Maharashtra, Mumbai 400093
Tel:
+91 22 6729 8600
+91 22 6729 8602
Fax:
+91 22 6729 8603
+91 22 6729 8604

Pune
The Orion, 1st Floor, 5 Koregaon Road, Opp. to Don Bosco Youth Centre, Maharashtra, Pune 411001
Tel:
+91 20 6401 6413
+91 20 6401 6414
Fax:
+91 20 2605 0250

Guwahati
160 Rajgarh Road, Assam, Guwahati 781005
Tel:
+91 36 1245 8923
Fax:
+91 36 1246 0355

Jaipur
430-431, Ganpati Plaza, M.I. Road, Jaipur, Rajasthan, Jaipur
Tel:
+91 14 1398 8210
+91 14 1391 4645

Jodhpur
31, Light Industrial Area, Opp. to JDVVNL Office, Rajasthan, Jodhpur
Tel:
+91 96 3903 1711
+91 92 1420 1640
+91 92 1420 1645

Patna
104, Hem Plaza, Fraser Road, Bihar, Patna 800001
Tel:
+91 61 2220 7221
+91 61 2220 7222
+91 61 2220 7223
Fax:
+91 61 2265 5518

Bangalore
The Estate, 5th Floor, #121, Dickeson Road, Karnataka, Bangalore 560042
Tel:
+91 80 4907 5000
Fax:
+91 80 2558 2663

Secunderabad
204-A, 204-B, Lala-1, above Digital Shoppy, 5-4-94, M.G. Road, Telangana, Secunderabad 500003
Tel:
+91 40 2753 3355
+91 40 2753 3632
Fax:
+91 40 2753 3355

Noida
QRG Towers, 2D, Sector-126, Expressway, Uttar Pardesh, Noida 201304
Tel:
+91 12 0333 1000
Fax:
+91 12 0333 2000

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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63%
Complaints
852
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0
Resolved
523
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Good news! We have a good connection with the company and they're good at resolving user complaints.

Havells India Complaints & Reviews

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I have Purchased Havells Swing Pedestal Fan yesterday and the features are

• 400 mm sweep

•...
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[Resolved]

Dear sir,

I have purchase the havelles fan two month back and my fan is running with sound, when i

contact to the retailer regarding the same but he didn't responded to me, i thing there is

some manufactureing defect. I am very much fedup with this, pls. let me know how to get my

problem resolved.

Kindly do the needful at the earliest possible.
Waiting for affirmative response.


...Ishtiaque Ali
Aug 13, 2020
Complaint marked as Resolved 

HAVELLS — Ceiling Fans very very bad

I had purchased Havells Fans a year back. The air generated from the ceiling Fan is too low and quality is very poor than any other company. I am highly dissatisfied and since a ceiling fan is purchased once in every 5-10 years, I have to tolerate this since I replace the fan.
Dear Mr. Ishtiaque Ali,

Pls send your contact details to [protected]@havells.com or get in touch with our customercare cell on[protected].

Once we have your contact information, we can look into the matter and provide you with the solutions.

Thanks & Regards
P R Sajimon
General Manager - Service
2 Comments
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    Havells — does not working [Resolved]

    i have bought 5 havells fan from murugappa electrical in salem ,at the beginning those fans are good but after some days 4...
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    Hi,
    I purchased Havells celling fan model fusion,I logged complaint at their customer care,executive came but went...
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    2 Ceiling fans of 'HAVELLS VELOCITY 1200 MM', purchased on 8/5/12 from the dealer 'KHOKAN ELECTRIC & ELECTRONICS,...
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    [Resolved]

    Hello Sir,

    I have bough 2 havells fans in February, 2012. Both are Fusion 2 and 1200mm fans. Both fans started making noise right after one month o[censored]sage.
    I have complained twice (BE260364 & BE010087 ). Once only once, One technical person came to my house and checked the fans and said that THIS MODEL FANS HAVE PROBLEM and he knew how to fix it. He did something and right after he left, the fans started making noise again. I called him several and even lodged another complaint but no one came to that. Havells claims to be number 1 brand in electrical equipments. But this kind of poor service from Havells is really frustrating. I heard several complaints regarding havells poor service and I am wrong to buy them.

    Regards,
    Uday
    Aug 13, 2020
    Complaint marked as Resolved 
    Never buy these Havells fans these are worthless. Even my neighbour bought couple of fans which had the same problem. Havells fans saves really fully power as we will not switch them on because of noise they make.
    1 Comment
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      [Resolved]

      respected sir,
      this is himanshu, we had taken a juicer mixer grinder from a havells distributer in dewas(near indore). the product was not good and having manufacturing defect in it. when we had taken the mixer again to the shop then he behave very rudely to us and not taking the responsibilty for the mixer saying he is not responsile for the product.
      sir this is the humble request please do take an action against it. and we don't know what to do now.
      Aug 13, 2020
      Complaint marked as Resolved 
      Dear Himansu Soni,

      We sincerely regret for the inconvenience caused to you.

      May I request you to kindly let us know your contact details so that we can get in touch with you and take necessary steps to address your concerns.

      Alternately you may pls contact our Customer care cell on[protected] or[protected]only BSNL) or write to us on [protected]@havells.com.

      Thanks & Regards
      P R Sajimon
      GM - Service, Havells India Ltd, Noida
      1 Comment
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        [Resolved]

        I have bought 5 fans of Havells. All 5 were making sound. Through my contacts I got 2 replaced with the dealer but they are making more sound than the original ones. They are only 3 months old now and from day one each one is making different sounds. When the Havells engineer visits, he first tries to put the blame on the wrong fitting done by the electrician, voltage etc.

        This is the third time I have lodged a complaint with Havells and after paying around 7500+ for 5 fans, we have to live with all types of sounds they make.

        TERRIBLE PRODUCT AND CUSTOMER SERVICE FROM HAVELLS.

        WE RECOMMEND THAT NOBODY SHOULD BUY HAVELLS FANS AND UNDERGO TRAUMA FOR NO FAULT OF THEIRS AND THAT TOO AFTER SHELLING OUT MANY THOUSANDS OF RUPEES. PLEASE KEEP AWAY FROM HAVELLS...

        Rajashree
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear Sir,

        We have come across your post in web regarding the problems faced by you. Since there was no contact details available, may we request you to kindly send us a mail with your contact details to [protected]@havells.com for us to take up the matter with our Bangalore Branch and ensure speedy and satisfactory resolution of your concerns.

        Thanks & Regards
        P R Sajimon
        GM - Service Havells India Ltd.
        1 Comment
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          [Resolved]

          Dear sir
          I have purchased two fan havells fusion-2 ,1200 mm on dated[protected] from Jagmag electric company ,106 / 395 P.Road Kanpur [ Authorised Dealer]. The fans are working properly but giving noise which create disturbance.So plese send your technecian to repair it as soon as possible.

          The fan is under warranty.

          Regards
          Prabhat Agarwal
          Flat No. 401-A
          Ramkrishna Apartment
          12/482 Macrobertganj
          adjacent to Virendra Swarup school
          Kanpur
          mob-[protected]
          Aug 13, 2020
          Complaint marked as Resolved 

          havells india ltd. /energy saving lamps — not given gurantee on cfl

          Respected Sir,

          We acquire a business in marketing of Electric goods, And thus have been the distributors of havell's fans and CFL(compact florescent lamp) since last 4 YEARS.

          The company gave a guarantee period of 1 year in CFL's, in which the average replacement which came was approx 20 to 22%.

          Than all of a sudden havell's India Ltd.
          made an aggressive decision, of removing the entire guarantee without any prior notice to any of the distributors.

          And when asked for the replacement of the sold goods, we were told that they will accept only 7% of replacements, where else the total replacement of CFL's is 22%.

          SO SIR, I REQUEST YOU TO GIVE ME FURTHER SUGGESTIONS, AND TELL ME WHAT SHOULD I DO NEXT.

          YOURS SINCERELY,
          Paresh Arora
          (pravin ele stores,
          junagadh, gujrat)

          havells india ltd. — not given gurantee after commited

          Respected Sir,

          We acquire a business in marketing of Electric goods, And thus have been the distributors of havell's fans and CFL(compact florescent lamp) since last 4 YEARS.

          The company gave a guarantee period of 1 year in CFL's, in which the average replacement which came was approx 20 to 22%.

          Than all of a sudden havell's India Ltd.
          made an aggressive decision, of removing the entire guarantee without any prior notice to any of the distributors.

          And when asked for the replacement of the sold goods, we were told that they will accept only 7% of replacements, where else the total replacement of CFL's is 22%.

          SO SIR, I REQUEST YOU TO GIVE ME FURTHER SUGGESTIONS, AND TELL ME WHAT SHOULD I DO NEXT.

          YOURS SINCERELY,
          Paresh Arora
          (pravin ele stores,
          junagadh, gujrat)
          Respected Sir,

          I am ratailer of Electrical good in Asoda(Jalgaon city). Your Company give garranty of one year of CFL and make replacement. I gave replacement near about ten CFL to customer but Due to the changing Dealership/Distributor in jalgaon city they don't make replacement of CFL to me and I had make replacement to customer. Current dealler say I am not sold these CFL there fore i dont change it. Here I had loss near about Rs. 1000/-

          So Sir, I heartly make request you to give me further suggestions, and tell me what shold I do next.
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            [Resolved]

            deefective
            dear sir, i buy havells all purpose fan in 2008 but he is working very poor,
            1 fan blade is broken 2 times & 2nd fan motor is not working proper.
            i have change both o[censored]s on my cost from ur service provider mr. rakesh verma in indore. but very short time the both prob. again revised. i continuous touch with mr. rakesh verma ( mob. no.[protected] for the same prob. to short out but every time he is asking me 1 week to repalce mot. prob. but he can't change.
            plz. short out my prob. as soon as possb.

            with regards
            sanjay malviya,
            10/1, yeshwant niwas road,
            indore-452003 ( M.P. )
            MOB NO.[protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            havells india ltd. — want itemised billing

            want itemised b ill along with my cell no. [protected]
            since you have a wife and son at Mumbai and you are also cheating a girl from mumbai you have to make several calls to both of them and hence your high bill. Not only this much your sins have also gone up. For them God is preparing an itemised bill to recover from you.
            Dear Mr. Sanjay,

            We sincerly regret for the inconvenience caused to you. We have already taken up the matter with our Branch Service Head at Indore and he shall get in touch with you for resolution of your concerns.

            Regards
            P R Sajimon
            GM - Service
            Havells India Ltd.
            ADVERTISEMENT
            Dear Sir,
            Thanks for your concern & co-operation. I appreciate your way of responding to complaints.

            with regards
            sanjay malviya,
            10/1, yeshwant niwas road,
            indore-452003 ( M.P. )
            MOB NO.[protected]
            Dear Mr.Snajay,

            We understand your concern has been resolved to your satisfaction. Please contact us on[protected] or[protected] or just drop a mail to [protected]@havells.com for your future service requirements if any.

            Thnaks & Regards
            P R Sajimon
            GM - Service, Havells India Ltd.
            5 Comments
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              [Resolved]

              I purchase Havells energy saving ceiling fan es50 about 20 days ago. There was a noise in the fan with rotation. I complaint the retailer in the locality and he asked me to complain to a toll free no. [protected]. I made a complaint on[protected] at 6:20 p.m. and got a complaint no. AF240919. The company said that they will solve the problem within 48 hours. I got a call from a local dealer on[protected] around 01:30 p.m. and he send a mechanic at 02:30 p.m. I explained the problem to mechanic after that he opened all the parts of the fan rudely and said there is a slight loosing in the bearing. I was shocked to see the treatment of the mechanic to the fan how he just all the aligned parts of a fan (energy saving). The cabinet of fan was not re-closed properly. When he re-install the fan i saw a bubbling in the rotation and slight decrease in the speed. I told the same thing to the representative of the company and he just tilted the blades of the fan ignoring the change in speed. I again asked him about the change in speed and he replied "kuch nahi hai hum to hai phir aa jayenge." means i'm here for any future problems. He asked for the warranty card and take it from me saying that you collect it from the retailer as i have to send a xerox copy of this card to the company. Also he ask me to write a fault in technical term some thing like bearing shaft loosing and get it signed by me. Meantime due to power cut the fan was running on luminious sine wave inverter. The motion of fan was not free and there was a noise also. The mechanic said it is due to the power supplied by the inverter. Now on[protected] i.e. in the summer season at 11:30 P.M. the fan again making a noise like diesel engine in the room where my kid with her grandparents are sleeping. My child start crying at night and there is not any substitute for the fan. My question is Am I able to give a good sleep to my child and my parents. Now where is that mechanic who said he will be here, at this time? I tried the same toll free number at 11:35 and the machine said to call between 09:30A.M. and 05:30P.M. Now I do not want this fan opened by a mechanic but I want a fresh piece.
              Aug 13, 2020
              Complaint marked as Resolved 
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                Havells — No Warranty service [Resolved]

                I bought 3 63A 4 pole 300mA RCCB at Rs.2200/-. from Best power system & Control, Palakkad on 23/12/2010. It had 1 year...
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                [Resolved]

                i have purchased a fan on 13th may 2011 and got it not working on 19 the may morning. lodged a complaint on co. site and also got the reference number or so. but till now i did not got any engineer to visit for the issue as promised.
                Aug 13, 2020
                Complaint marked as Resolved 
                The said complaint is resolved to the satisfaction of the customer.

                Regards
                Havells Connect
                [protected]
                1 Comment
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                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  my self sumit bhatia i was purchased 6 tubelights in november 2010 with authorised dealer o havells out
                  of 6 ,2 tubes...
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                  [Resolved]

                  I purchased 6nos of Havell's Polstar E-lite 28W Set from M/S Vaishanavi Electricals, Aditya Apt,Chandak Circle, Nashik-2 on 0th Oct2010. On 9th Oct.10 I got it installed from experienced electrician. One fan could not start, so I called Mr. Subhash Rathod ( Cell # [protected]) of Shreyas Electricals ( Authorised Service Center for Havells fan) on advise of M/S Vaishnavi Electricals. After lot of follow up he came on 11th oct.evening & collected the fan to check & rectify the problem. He told me that he will installed the rectified or fresh piece after 2/3 days. But as on date i.e 16th Oct. he is trying to avoid and after rigorous follow up,yesterday told me to collect the fan from his works.

                  Is this a service? Is this a crime I made by purchasing Havell's fan?
                  After this, I will not commit a mistake to buy any of the Havell's product.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    [Resolved]

                    hi i am venkateshwarlu.v from andhrapradesh. havells lamp cheating the customers, people who are make DDs in favour of HAVELLS LAMP think once before you made it, because there is no office in the DELHI, what they are printed on the broucher, dont believe havells lamp it is a fake company, if any body lose the amount contact me, here we are formed 8members who last their amounts more than 20000. if any body have a problem contact [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I ch.Dev kumar send 10000 to havells lamp for cfl home job on october 1st.still now I did not receive any response.
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                      Havells Lamp — DOCUMENT [Resolved]

                      HAVELLS LAMP (Fake Company)

                      SAINI COMPLEX, OFFICE NO: - 7, NEAR OLD WATER TANK,

                      BIJWASHAN, NEW...
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                      Havells Lamp — totally fraud [Resolved]

                      this is marimuthu from madurai three months before i take dd 10000 to havells lamp and send via proffesional courire but still...
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                      I Sugumar Raju Paid for Rs.10000 to Havells lamp, Saini Complex, Office No.-7, Near Old Water Tank, Bijswashan, New Delhi-110061...
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                      [Resolved]

                      I purchased one Havells Exhaust on 01/06/10 and from that day after installlation the fan is not working. I lodged complaint with the company through the
                      toll free no [protected] and comp no is 10062261 dtd 05/06/10.The company is cheating us telling that.it will be done tyoday. Till today at 6-45pm no body attended.I therefore request you to take action against such cheat company.



                      MIR GOLAM NABI
                      F 48/7 KARUNAMOYEE HOUSING ESTATE
                      SALT LAKE
                      KOLKATA-700091
                      TEL[protected]/[protected]/[protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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