Havells India Complaints & Reviews

This is in continuation to my previous complaint (https://www.consumercomplaints.inhavells-india-havells-fan-wobbling-and-noise-issues-c2027831)

It’s been a year since i am facing continuous problems with havells fans – models are florence and troika. The worst part is the product quality and moreover the havells services. To cut the misery short below are the highly dissatisfaction points for the reference of naïve consumers...

Hi,

One year ago, i brought one havells pedestal fan in online. Now its not working fine. It has some motor problem and it has 2 years company warranty.

Can you please take it as high priority and fix it asap.

Here is the invoice number : sa1045/16-17/552

Model : havells 450 mm wind strom pedestal fan

Please let me know if you need anything else.

Thanks,...

Dear sir i have alwardy complain regarding the noise of fan during running about 6 or 7 time will you please give us it's permanent solution i have bought a table fan in may 2017 and regularly this problem persists now an another issue comes it's now stop running and noise during running
Will u please short out these problem shortly i have submitted a massage last week but no action was taken so please look into this matter...

Below lines are about my worst time i have been spending with havells (More than 3 months) for which clearly is their mistake.

So, for my newly constructed building we used havells products for all electrical needs and also decided to go for few other appliances. One of which was ceiling fan (5 numbers).

After few days o[censored]sing the fans we noticed heavy noise (Tripping like sound) and we raised complaint. After...

Service is pathetic. I raised a complaint on 1st august 2018 about 3l geyser not working. Till now it’s not resolved and i have been callibg customer care from last 2 weeks and i get the same response that complaint will be resolved very soon.

Till now no assistance from havells not even a single sms about the status of my complaint. Very upset with the service provided...

1. I have purchased havells fan 2-3 months ago in the name of my firm.
2. It is not working properly from the day it is purchased.
3. It is making a lot of noise.
4. Neither its handle working properly
5. Want a early resolution, so that least problem could be faced.
6. Facing too much problem due to this.
7. Not expected this from such a reputed company....

My cooler which i bought from havells store three month ago. This cooler has problem with start button from 20th july. I complaint about the same to havells customercare no. They are just giving excuse one after another and not solving my problem. I am felt cheated because it is third week since my cooler is not working and no one from havells even care about it....

I had purchased one chopper from m/s s. K. Electricals works, manimajra, chandigarh on 15.10.17 which is still under warranty. About a fortnight ago, it went out of order and i lodged a complaint on the same day. But the issue still remained unresolved. Kindly arrange early action.
Deepak raj,
House no. 570, sector2,
Panchkula (Haryana)-134112
Mob. No. [protected]...

Hello..
My induction is not working... It does not even start.. The start on button is also not working.. Temperature adjustment functions are also not work if it starts anyhow.. Automatic adjustments seems to be stopped. Rest of the functions need to be checked. And moreover it is out of guarantee now. I want you to fix it thoroughly.
I would really appreciate your action in advance
Thank you...

Service is pathetic. I raised a complaint on 25 july 2017 about fan is not working. Till now it’s not resolved and when ever i called customer care i got same response that complaint will be resolved very soon.

Till now no assistance from havells. They are looting the consumer and not provide the service which they have committed while giving selling the product.

Please close it as ap

[protected]br...

We have noticed that our water purifier is indicating an error and is continuously beeping for every 10 seconds.
As per the instructions manual, we have observed that it might be an error 'se 01'.
It's been more than 24 hours since we have been observing this problem.
We would appreciate if we receive s service to our water purifier as soon as possible.
Thank you....

I have complain so many time for replace the motor because this is not working and i am doing the complain for last Six month but your executive not taking any action for the complaint. 1 have 1 year guarantee fo the motors but they are giving so many excuse. My last complain no is HG265430. havells is very bad quality i will never suggest to any one purchase this things....

I registered complaint HG096063 on 9th July, 2018. I have called customer care atleast 20-25 times and till date no one from Havells bothered to attend the complaint. I have sent 2 mails also on [protected]@havells.com but they also remain unanswered till date.

I guess the company has no supervisors as if they were present, such nasty customer care (if at all they call it care) would not have been there.

Worst...

As per the instructions manual that we have received, we have noticed that the indicator for 'error or fault indications' is blinking and the buzzer is beeping in every 10 seconds. As per the book, it says that it is an error se-01. This problem is observed since today morning.

We expect a service for the water purifier as soon as possible.
Thank you....

My havells coral switches were not working and i had raised a request through customer care to get the switches replaced on 15th of july 2018. The switches were under warranty. The request (Hg150629) was allocated to a person called raju jana. He called me and visited my place. He checked the switches and confirmed me that the switches need to be ordered and replaced. After that he did not call me. I had called him 2 times and every time...

I had registered complaints on dated 13 july 2018 complaint no. HG134904 and complaint on dated 27 july 2018 complaint no. HG272154 and both the complaints allocated to Mr. surindra electricals panipat. But till date not attend my complaints and many times on telephone coversation he said material to repair motor is not available and also said that he is not responsible for anything and also use abusive words .
Take immediate action...

Sir/madam,
My electric geyser not working since last fifteen days due to sparking. On 15 july i have made complaint on your toll free number with call no hg 152262 but not received any call or technicial from you. After making complaint i have called thrice on toll free number but received only promise. Please send someone as early as possible
Thank you...

Dear sir/madam,
I have completed to yours toll free number earlier but did not get any any satisfactory reply. Although one of your technician has come after two days with out seeing properly he has gone saying that i will bring it there after you can use it.
It is almost 1week i am not able to use it your company grinder which i have purchased less than 6month. Kindly resolve the issue. And take it seriously....

I had purchased a havells florence on 22/3/2018 n from the next month onwards problem s have started arrising.. Various attempts had been made by ur team i have complaint 4 times and every time it gets disturb after a week..in a proper solution of this. And if i have a guarantee on my fan why can't i replace it or refund it. Every time i keep on complaing.. I need proper solution of you.. N sorry to say but in uttar pradesh gorakhpur u have...

Hi,

We have purchased electric geyser of havells in january 2018 so still it is in warranty period. [protected] is our complaint number in havells and almost 15 times we have made complaints in havells in last 20 days. And as usual, every time we get the same response that a technician will visit tomorrow but nobody comes. We are still facing major issues in our electric geyser. Due to water tank leakage in geyser, our home...