Havells India Complaints & Reviews

Sir i complaint on 11 dec 2017 with call no. Gl113964. Havells informed me that allocated to mr lal singh on 12 dec 2017. After that allocated to mr m g electrical next then mr vikas. On 13 dec 2017 he contect me. After that i called on 15 and 16th dec 2017. Nobody came but at 17:34 firoz machenic informed me that he visit nex day. On 22nd dec 2017 i called firoz but nobody visit till to 24th dec 2017. Sir i purchased this kettle to winter...

I bought a havells monza ec 25-litre geyser, but seems i bought a pain. Company has a third party installation agency and my installation is allocated to new solution electricals, jaipur call no. 120827. This agency seems not getting enough money from havells or not paying enough money to technicians or hire untrained technicians. Upon my request to installation to customer care, technician came and install it on different point where geyser...

Please revert to emails sent you earlier. Havent received a single satisfactory response. Complaint no - gi 183854, gj220561, gj 312607, gi24672.

I have provided the complaint no (S). I am facing leakage problem for more than 10 months. Already 4to5 times the geyser has been replaced. Stop frustrating and harassing me.

Based on the instruction i visited the dealer store two times but still no resolutions. You...

Hi team,
My complaint no. Is gl061010 and i made a complaint regarding my havells 25 litre geyser that i had purchased it about 11 months ago. L made the complaint on[protected] at 11 am and today is[protected] and still it's not resolved. The engineer visited my home in the evening on[protected] and told me that there is some problem with the geyaer indicator and he asked me for a local electric shop in my area. I told him that you...

I have purchased havells puro plus geyser on 19/11/2017 at visakhapatnm andhrapradesh but still now installation not done by your end.. Technician intimate to visit today but the today is not coming in my.. I request to please send technician to install the same before winter... I hope technician visit in next 24 hours... Intimate the status of progress time by time pse......

We have complaint about the geyser which became non functional on 18 nov.
Complain no. Gk180115 msg shows that mr. R k rahi will attend the complain very soon

Since then we have called upon 3 times, and phone attendent talked rubbishly and rudely

Kindly inform us that it is a mistake to buy a havells product?

And till when our geyser will become operational, in cold season or not???...

Purchase date:[protected]
Model: 1320mm fan dew

I had purchased this fan from m havells galaxy, capital fancy lights, bhubaneswar. It was installed on[protected] and within 1 month it got defective. Then they tried to repair but failed then they replaced the fan. Similarly they have replaced the fan 3 times because of some or other defects are noticed. Now since sep 2017 the fan is defective and now the technician has...

I have purchased this mixer grinder on 2013 and now it is under repair. You don't have service centre in chennai to do the repair, when you sell product you should have service certre where we can take the product and do service (All products sells in the market for other brands having service centres except your product) instead to make complaint to customer care then pay unnecessary service charges which is utter waste and it is wrong method...

Hello i have raised complaint on 17 november. (Complaint request is gk222914)
Today is 29 th november still my complaint is open. Technician from you team has informed there is a tank leakege since my tank is in warranty so it should be replaced but 13days has already gone, nobody has come back to me to tell me when is done.

You customer representative are so isrresponsible that instead of esclating the issue that why...

Hello i have raised complaint (Complaint request is gk222914) today is 29 th november still my complaint is open. Technician from you team has informed there is a tank leakege since my tank is in warranty so it should be replaced but 15 days has already gone, nobody has come back to me to tell me when is done.

You customer representative are so isrresponsible that instead of esclating the issue that why complaint is not closed...

Hello i have raised complaint on 27th october. (Complaint request is gj271592).
Today is 27 th november still my complaint is open. Technician from you team has informed there is a tank leakege since my tank is in warranty so it should be replaced but 15 days has already gone, nobody has come back to me to tell me when is done.

You customer representative are so isrresponsible that instead of esclating the issue that...

I want to complaint against service man who misbehaved with me and they refused to work.They have no manners to talk with there customer.I have purchase havells geyser bill number 423 on date 18/11/2017 from Shopping plaza sector 15 panchkula. But they didn't install the geyser but I had complaint about this I have my complaint number:- GK181687. I want to file complaint against service provider jagdamba sector 2 panchkula. I have call on...

I purchased today Havells Monza EC geyser with 5star rating but when unpacked by havells installation engineer, it is 4 star and different old product. I complained to shopper and havells dealer with all evidence but haven't heard anything from them till now. I called your customer care but they were also not ready to listen anything.
Please help and don't break the trust of your existing customer.

Looking forward your...

I have a 6 litre havells geyser bought on 17th november 2016.
But in a span of almost one year the geyser got repaired 5 times. It recently repaired on 17th november 2017 again but this time again on same day the geyser again stopped working just after the repair when engineers went.
I want my money back.
I’ve complained several times on company’s costumer care for this defect but the only response i got was of complaint...

I have bought a new havells water geyzer. And as per guidance i contact your toll free no. For installation of our product and our installation work is allocated to mr. Vinayak. And the service man who came for installation he misbehaves with senior citizen at our home. And i was not present in my home at that moment, otherwise i was just kick him out. Take a serious action against him otherwise i will sue you in the customer court or i will...

Date of failure: 22/09/2017
Date of report: 23/09/2017
Call number: gi232974
First purchase date: 10/06/2016
Installation date: 11/06/2016

First complaint: 20/07/2016
There was sound from fan so, technician came and replaced the same with a new fan.

2nd complaint: 01/09/2016 & 02/09/2016
There was again sound came from the fan and then the same fan was replaced with a...

My havells water heater is not working since 30-sep-2017.

1st complaint was filed on 30-sep-2017 (Complaint id: gi300144). Same service engineer visited and fixed the heating problem in water heater. But after 3 days same problem (No heating) i faced again. I called customer care and asked to re-open my complaint (Id: gi300144) on 3-oct-2017 and send service engineer.
Despite multiple calls no engineer came for 1 month....

Sir
I have purchased 7 havelles ceiling fan on[protected] suddenly one of them is not working i have also complain 2 times from number [protected] but there is no response from your side

Name - raj kumar
Village - malhipur (Near mungerghat) p. S - sahebpur kamal p. O - shaligrami
Dist - begusarai pin - 821217 bihar
Contact no - [protected]/ [protected]...

My Parents had purchased a Havells water heater on 26th Nov, 2016 with 1 year warranty.

2 weeks back some issued started happening with the heater and they raised the complaint with Havells on Nov 1, 2017.
[ complaint no: GK 010174].
They were told that a person would visit within 2 days. No one came.

They again called Havells on Nov 4, 2017. They acknowledged the earlier complaint and again made...

I had lodged a complaint of power capacitor on october 14, 2017, which could not be repaired and was replaced during last week of october by you team. The same is not working. Request you to get the issue resolved asap. My call no. Was gj143050. My registered customer id is [protected]. Please considere the request as most urgent as my work is held up due to this....