Havells India Complaints & Reviews

Sir
I made a complain on 7th mar, about my mixer juice problem, i called customer that lodge my complain and they sad that you problem will shortout with in 24 hours. But so far, nobody came at my place to fix my mixer.
I heartly request you that concerned authority should take any decision for me. I m sick and tired
With your product. And your company didn't follow their rules. Thanku
Ashutosh...

Dear sir
I purchase one iron and it is in warranty.
I have warranty card of 2 year but no reponse by havells till now. I complaint this to customer care that my iron is not working.
Very poor feedback by them.
Please solve my problem.

Bhanu sundriyal
Kotdwar road, lakhanpur
Near primary school lakhanpur
Ramnagar nainital
Pin 244715.
Uttrakhand....

Bought havells monoblock water pump on 28-march-2016 with 2 years guarantee.in feb-2018 water pump stopped functioning. Lodge a complaint on havells customer care on complaint no hb210048 dated 21-feb-2018 at 7:55 am. Till date water pump is not repaired. Contacted havells officials also but nothing has happened.
Sahu-[protected] and sharma-[protected] of havells didn't responded.

Ashish jain
[protected]...

Hello team,

I bought havells electric geyser last year and this year it suddenly develops issue, i called up the customer care and after a preliminary troubleshooting, they have registered complained, the very next day your service engineer came without tools, open the geyser and took away with a part and informed my mother that he will come tomorrow with a new one and replace, after that day, it is being more than two weeks,...

I purchased a geyser from reliance retail store on 19th feb 2018 and geyser was supplied by them. For installation none turned up though i got a message on the 21st feb. On 22nd another sms was sent that some one would be coming. I contacted customer care who non phone told me that "complaint has been registered only today. I had to explain that it was installation for the new geyser and we have got sms. On 23rd again i reminded customer...

Within 1 year florence fan has faulty rotation, makes sound and sometimes stopped rotating and the canopy attached to it has dismantled and fallen off. We want to replace it with a different model before any firther accidents occur. Multiple times we have complaint to havells but evrytime the technician just doessome temporary fix and close it. Since the model design it self is defective, no amount of fixing wont help.. Cant even tirn on...

I submitted a complain (No. Hb172361) about my geyser on 17 feb 2018 and got the message that mr. Roshan will be visiting you to repair, but till date which is 23 feb no response has been received. One more and most important thing that during my last experience of your customer care the engineer charged me 1800, but then for his own benefit he took the rod (An equipment from my geyser) and cut my bill by 200 so i paid him 1600, but after...

We had raised our concern on 2nd feb 2018 but this is still open. Call no is hb020266. When we call on toll free number they said within 2 working days senior engineer will visit your home but nobody came. Could you please look into this. Initially one junior engineer was come and he said this should be looked by an expert. Please resolve my issue asap.

Thanks,
Amit...

Given complaint on website, complaint registered i got h083903 no, & was allotted k b electrical, the person mr mourya callrd & asked for the photo of the machine by whatapp, then no call, no person came to my place, & in the evening i got a message saying that the complaint is solved. I got the mail of the invoice. Please lok into the matter urgently...

Dear sir/mam,

This is bring to your kind notice that i have purchased a digital water geyser model adonia 25l in nov-17. We observed that it is giving problem of heat the water has been taken time approx. 55-60 minutes & came water pressure in tap is very low & we have immediately lodged this complaint list is as follows :-
1. Gk272078 on 27.11.17
2. Gk290008 on 29.11.17
3. Ha123852 on 12.01.18
Your...

We have a water Heater of havells and it's not working for last 45 days we are facing the problem for water but no one care about it i have registered the complaint Complain No_GL290272 date 29.12.2017, and call to call center Many times some people come to our home but they don't resolve our problem some one came to our home before one week but he checked the Water Heater then left from still we are facing the problem please tell that what...

Hello sir,

सर् हमने 22/7/2017 को havalls कंपनी की endura-ii, 500w, juicer mixer grinder shri ram electeonics से 2800 रुपए में purchase की थी, अभी तक हमने इसका ज्यादा use भी नही किया, sir जूस निकलते टाइम जूसर की बिल्ड की पिलास्टिक नीचे...

Sir mai aap ko batana chahata hu ki mai 3 month pahale aap ki company ka indaxan leya tha abhi kucha din pahale usme powar nahi aa raha tha to hamne complain keya to aap ke yaha ke technesion aaye or banate samya uska upar ka sesa tod deya or vo chale gye jab hamne dekha to turant aap ke toll-free number par phone karke bataya lekin aaj tak koi karyavahi nahi hue sirvice senter wale kah rahe h ki sesa lagana ka charge 1250 rup dena padega...

I have purchased an iron on 07.06.2016. Suddenly it has become out of order and not working. I do not know what has happened. This product is under 2 years warranty period. I have enclosed a copy of the receipt in support of my complaint. Please send technician to repair it as early as possible.

Contact details:-
Name - rajni
House no. A-4, baba farid puri, west patel nagar,
New delhi-8
M. No. [protected]...

Hi,
I purchased this product from amazon in june'16 and a 2year product + 5 year motor warranty have been promised in the warranty card. As of now, the juicer cover, food pusher and the rotor ss seive (Thing which rotates inside juicer) are damaged due to some slippage between the machine rotor and juicer. After repeated complaints of the same, only 1 part was replaced and due to that the problem have increased. Now they are charging...

After two service engineer visits, my service complaint has been resolved. Post resolution, i had received "job sheet" pdf which strangely construes wrong information.

1. 'cause' and 'action taken' mentioned is incorrect. No parts were replaced.
Action cause was wire burn which was the only thing rectified.
2. Customer signature has been forged since engineer never asked for any signature.
3. Behavior...

Sir/madam, i have water gyser (Model-bello 25), presently it is not heating water, regarding this i was complained at toll free number (Complaint no-ha083682) at 8th of january and also got a call from service centre on 9th january. According to service rule visit fee is rs.250 but engineer want more money except this and i was again call on toll free number for this issue then he told to me i will escalate this issue to senior and wait after...

I've a hevells belle geyser 25l. There was a water leakage from behind the body. I registered a complaint for this issue and my call no. Is ha040813. Technician came to my place and said that the unit will be changed and there will be a brand new unit installed at the price of 4500 inr. Then technician went to pick up the new unit but till now no update is there regarding my complaint. Now the leakage is at its worst level. I've to call for...

Dear havells team
I had purchased a havell's room heater in sonepat, haryana on 23.10.2017 as winters were approaching but didn't open the packing till jan, 2018.

Description:
I opened the pack and found that there is a manufacturing defect infront panel locking screw. Refer attached photos. Locking screw is cross threaded and have damaged the threads on both sides. Upon registering a complaint ha062487, your...

Dear sir,
This is to bring to your kind notice that i had complained regarding malfunctioning of my storage water heater/geyser (Model - havells bello digital - 15l) purchased on 23.11.2013 by calling your customer care no [protected] on 12.05.2017 call no. Gl052115. After two days an illiterate, unskilled person was sent for servicing who had no knowledge of how to dismantle the geyser. He started poking the geyser with his screw...