Havells India Complaints & Reviews

2 Ceiling fans of 'HAVELLS VELOCITY 1200 MM', purchased on 8/5/12 from the dealer 'KHOKAN ELECTRIC & ELECTRONICS, GARIA STATION ROAD' out of which 1 fan is not functioning. Accordingly a complaint was lodged to your toll free no., under registration no.'BE191205' . I am sorry to say that no one has attended the complaint from your side after my repetitive requests.
you are requested two advice us further course of action from our side.

with regards,
Anuranjan Gupta
Alliance Twins no. 1,
near friends club, panchpota,
Garia-152, Kolkata.

Hello Sir,

I have bough 2 havells fans in February, 2012. Both are Fusion 2 and 1200mm fans. Both fans started making noise right after one month o[censored]sage.
I have complained twice (BE260364 & BE010087 ). Once only once, One technical person came to my house and checked the fans and said that THIS MODEL FANS HAVE PROBLEM and he knew how to fix it. He did something and right after he left, the fans started making noise again. I called him several and even lodged another complaint but no one came to that. Havells claims to be number 1 brand in electrical equipments. But this kind of poor service from Havells is really frustrating. I heard several complaints regarding havells poor service and I am wrong to buy them.

Regards,
Uday

respected sir,
this is himanshu, we had taken a juicer mixer grinder from a havells distributer in dewas(near indore). the product was not good and having manufacturing defect in it. when we had taken the mixer again to the shop then he behave very rudely to us and not taking the responsibilty for the mixer saying he is not responsile for the product.
sir this is the humble request please do take an action against it. and we don't know what to do now.

I have bought 5 fans of Havells. All 5 were making sound. Through my contacts I got 2 replaced with the dealer but they are making more sound than the original ones. They are only 3 months old now and from day one each one is making different sounds. When the Havells engineer visits, he first tries to put the blame on the wrong fitting done by the electrician, voltage etc.

This is the third time I have lodged a complaint with Havells and after paying around 7500+ for 5 fans, we have to live with all types of sounds they make.

TERRIBLE PRODUCT AND CUSTOMER SERVICE FROM HAVELLS.

WE RECOMMEND THAT NOBODY SHOULD BUY HAVELLS FANS AND UNDERGO TRAUMA FOR NO FAULT OF THEIRS AND THAT TOO AFTER SHELLING OUT MANY THOUSANDS OF RUPEES. PLEASE KEEP AWAY FROM HAVELLS...

Rajashree

Dear sir
I have purchased two fan havells fusion-2 ,1200 mm on dated[protected] from Jagmag electric company ,106 / 395 P.Road Kanpur [ Authorised Dealer]. The fans are working properly but giving noise which create disturbance.So plese send your technecian to repair it as soon as possible.

The fan is under warranty.

Regards
Prabhat Agarwal
Flat No. 401-A
Ramkrishna Apartment
12/482 Macrobertganj
adjacent to Virendra Swarup school
Kanpur
mob-[protected]

deefective
dear sir, i buy havells all purpose fan in 2008 but he is working very poor,
1 fan blade is broken 2 times & 2nd fan motor is not working proper.
i have change both o[censored]s on my cost from ur service provider mr. rakesh verma in indore. but very short time the both prob. again revised. i continuous touch with mr. rakesh verma ( mob. no.[protected] for the same prob. to short out but every time he is asking me 1 week to repalce mot. prob. but he can't change.
plz. short out my prob. as soon as possb.

with regards
sanjay malviya,
10/1, yeshwant niwas road,
indore-452003 ( M.P. )
MOB NO.[protected]

I purchase Havells energy saving ceiling fan es50 about 20 days ago. There was a noise in the fan with rotation. I complaint the retailer in the locality and he asked me to complain to a toll free no. [protected]. I made a complaint on[protected] at 6:20 p.m. and got a complaint no. AF240919. The company said that they will solve the problem within 48 hours. I got a call from a local dealer on[protected] around 01:30 p.m. and he send a mechanic at 02:30 p.m. I explained the problem to mechanic after that he opened all the parts of the fan rudely and said there is a slight loosing in the bearing. I was shocked to see the treatment of the mechanic to the fan how he just all the aligned parts of a fan (energy saving). The cabinet of fan was not re-closed properly. When he re-install the fan i saw a bubbling in the rotation and slight decrease in the speed. I told the same thing to the representative of the company and he just tilted the blades of the fan ignoring the change in speed. I again asked him about the change in speed and he replied "kuch nahi hai hum to hai phir aa jayenge." means i'm here for any future problems. He asked for the warranty card and take it from me saying that you collect it from the retailer as i have to send a xerox copy of this card to the company. Also he ask me to write a fault in technical term some thing like bearing shaft loosing and get it signed by me. Meantime due to power cut the fan was running on luminious sine wave inverter. The motion of fan was not free and there was a noise also. The mechanic said it is due to the power supplied by the inverter. Now on[protected] i.e. in the summer season at 11:30 P.M. the fan again making a noise like diesel engine in the room where my kid with her grandparents are sleeping. My child start crying at night and there is not any substitute for the fan. My question is Am I able to give a good sleep to my child and my parents. Now where is that mechanic who said he will be here, at this time? I tried the same toll free number at 11:35 and the machine said to call between 09:30A.M. and 05:30P.M. Now I do not want this fan opened by a mechanic but I want a fresh piece.

I bought 3 63A 4 pole 300mA RCCB at Rs.2200/-. from Best power system & Control, Palakkad on 23/12/2010. It had 1 year warranty.
after 3 months one of them got damaged, and we had to open that RCCB, as our motor was not working and the line voltage was ok. When we opened the RCCB it was burnt inside.
We gave it to the distributor for replacement, at first he told that as it was opened warranty would not be given, when we said the voltage is ok and there is no problem to other two RCCB, he took the damaged RCCB from us and told us that he would sent it back to you. Later after 2 weeks when we went to him he gave it back to me and told me that company said warranty is not possible. i think he had just kept that RCCB with him for 2 weeks, had had neither asked the company or tried for replacement. Is this is what you call warranty?
only after opening RCCB we knew it was burnt inside, later we replaced it with a new one and the motor started working. From the distributor's response i came to know that if a light is nor working and a switch is on warranty period we have to send the switch to company or distributor with out checking if voltage is there is some loose contact in switch etc.
I would like to have your response in this matter and enquiry on your behalf againist the distributor.
Distributor : BEST POWER SYSTEM & CONTROl, palakkad., [protected], [protected].

prajeesh
[protected]

i have purchased a fan on 13th may 2011 and got it not working on 19 the may morning. lodged a complaint on co. site and also got the reference number or so. but till now i did not got any engineer to visit for the issue as promised.

my self sumit bhatia i was purchased 6 tubelights in november 2010 with authorised dealer o havells out
of 6 ,2 tubes are not working with in 5 mths i am trying havells customer care minimum 20 times bus always there is one recorder says PLEASE BEING ON LINE OUR CUSTOMER CARE ARE BUSY .Ihave spent near about 100 rs for taking to ur customer care but still i am not able to speak VERY VERY POOR SERVICE if some one having responsiblity...

I purchased 6nos of Havell's Polstar E-lite 28W Set from M/S Vaishanavi Electricals, Aditya Apt,Chandak Circle, Nashik-2 on 0th Oct2010. On 9th Oct.10 I got it installed from experienced electrician. One fan could not start, so I called Mr. Subhash Rathod ( Cell # [protected]) of Shreyas Electricals ( Authorised Service Center for Havells fan) on advise of M/S Vaishnavi Electricals. After lot of follow up he came on 11th oct.evening & collected the fan to check & rectify the problem. He told me that he will installed the rectified or fresh piece after 2/3 days. But as on date i.e 16th Oct. he is trying to avoid and after rigorous follow up,yesterday told me to collect the fan from his works.

Is this a service? Is this a crime I made by purchasing Havell's fan?
After this, I will not commit a mistake to buy any of the Havell's product.

hi i am venkateshwarlu.v from andhrapradesh. havells lamp cheating the customers, people who are make DDs in favour of HAVELLS LAMP think once before you made it, because there is no office in the DELHI, what they are printed on the broucher, dont believe havells lamp it is a fake company, if any body lose the amount contact me, here we are formed 8members who last their amounts more than 20000. if any body have a problem contact [protected]

HAVELLS LAMP (Fake Company)

SAINI COMPLEX, OFFICE NO: - 7, NEAR OLD WATER TANK,

BIJWASHAN, NEW DELHI – 110061

MOBILE: [protected]

(BIJWASHAN IS WRONG, CORRECT SPELLING BIJWASAN)

CONTACT NUMBERS:

(It’s All Reliance PrePaid PCO numbers)

[protected]MAY BE WORK)

[protected]WORKING)

MOBILE NUMBERS:

[protected] (WORKING ONLY SMS)

PCO NUMBERS ADDRESS:

249, SWAYAM SIDHA COLONY,

PUNJABI BAGH,

NEAR SHIV MANDIR,

NEWDELHI - 110063.

MOBILE: [protected]

[protected]

AMIT VIKRAM

RZ-12-M-BLOCK,

DHARAM PURA,

NEWDELHI – 110043.

MOBILE: [protected].

SHEELA DEVI

CN 206 JHUGGIES NEPALI MANDIR,

PUNJABI BASTI BALJEET NAGER,

NEWDELHI – 110008.

(I DON’T HAVE DETAILS FOR OTHER CONTACT NUMBERS)

TIN NO: [protected] (May be Fake)

Bill receipt print by Ajay Printers, Rajouri Garden, Delhi[protected]
Invoive Printed 001 To 100 Two Books

(TRY TO FIND OUT TIN Number DELHI TAX AND TRADE DEPARTMENT I DID’T GET
ANY RESULT FROM WEBSITE For Above TIN Number)

http://www.delhi.gov.in/wps/wcm/connect/DoIT_TradeAndTaxes/tradeandtaxes/home/

THEY SEND VIA “Savani Transport (P) Limited"
(They Booking Parcel From This office)
Web Link:

http://www.savani-india.com/branchdetails.asp?b=Delhi (Zakhira)
Details of Delhi (Zakhira) Branch Office

North (Delhi)

Delhi

24/11, Najfgarh Road, Delhi - 110 015

Delhi

[protected]
[protected]

Mr.Manish Kumar

Agent

Only Booking

BANK DETAILS:
Dhanalakshmi Bank Ltd
NEW DELHI JANAKPURI
B-3/174, GROUND FLOOR,
JANAKPURI.
NEW DELHI
Branch Code: 190
Product Name: DHANAM POWER
Account No: [protected]
Customer Name: M/S. HAVELLS LAMP
Customer Address: WZ/10 OFFICE NO/2
PALAM VILLAGE GOL CHAKKAR
NEW DELHI
NEAR JOT RAM MKT
NEWDELHI-110045
Account Holder Name: ASHOK KUMAR
His Contact Number: [protected].

(Try To Get Your Money and Help Who Those Loose Their Money in This Fake Company
Don’t Forget This Experience in Entire Life. Verify and Invest or Start Own Don’t Believe
Others)

this is marimuthu from madurai three months before i take dd 10000 to havells lamp and send via proffesional courire but still now not responding me . all phone lines are not working . ref, meenakshi from havells lamp she say who are you, but i have all phone number address and relince number address and his account details and transport, and bill book printing , i want my money only otherwise all the details for to all and collect complaint peopls and go to correct address in delhi

I Sugumar Raju Paid for Rs.10000 to Havells lamp, Saini Complex, Office No.-7, Near Old Water Tank, Bijswashan, New Delhi-110061 for Making CFL at Home Business work on 7th June 2010. But still now they dont send me any raw material for work and they dont attand my call and they dont answer for me

I purchased one Havells Exhaust on 01/06/10 and from that day after installlation the fan is not working. I lodged complaint with the company through the
toll free no [protected] and comp no is 10062261 dtd 05/06/10.The company is cheating us telling that.it will be done tyoday. Till today at 6-45pm no body attended.I therefore request you to take action against such cheat company.



MIR GOLAM NABI
F 48/7 KARUNAMOYEE HOUSING ESTATE
SALT LAKE
KOLKATA-700091
TEL[protected]/[protected]/[protected]

Havells lamp, Saini Complex, Office No.-7, Near Old Water Tank, Bijswashan, New Delhi-110061 has stated that it is registered by Central Government of India, promises to supply 16 items for assembling for electronic chokes of 40 watts each and labour charge of Rs. 30/- each was offered to pay provided Rs. 30,000/- was to be deposited. As per thier advice Rs. 30,000/- D.D. was taken and sent through Professional courier to the above address. Neither any meterial nor any trining personnel have attended to our vizag address even after the lapse of 20 days. Necessary enquiry and information may be supplied to the following e-mail on its genuineness.

[protected]@rocketmail.com.

DEAR HAVELLS,

WE PURCHASED 4 HAVELLS FANS FOR OUR RESIDENCIAL USE FROM NIKHIL GANGULY ELECTRICALS -7,RABINDRA SARANI KOL-1 ON 7.09.2009.THE SHOP DID NOT PROVIDE US WITH WARRENTY CARD-SAID THEY WERE OUT OF IT-AND STAMPED THE WARRENTY NOS AT THE BACK OF THE BILLS.ONE THE FANS IS NOT WORKING -AFTER CALLING UP GANGULY SHOP-THEY PROVIDED TWO PHONE NO.40070609,40138183.AFTER SEVERAL CALLS TO THOSE NOS-SOME BODY FROM YOUR SERVICE WINGS PROVIDED WITH A VERY LUKEWARM RESPONSE-AFTER WHICH NOBODY FOLLOWD UP.MY FAN IS LYING NON FUNTIONAL MORE THAN A MONTH.ALL I WANTED WAS-TO GET THAT FAN REPAIRED-WARRENTY OR NO WARRENTY.TO MY UTTER DISPPOINTMENT, I FOUND OUT THE NO-BEHIND THE FAN ALSO DID NOT MATCH WITH THE NO STAMPED BEHIND THE BILL.I FEEL VERY DISAPPOINTED-AT THIS SITUATION.AND SHALL NEVER BUT BUY ANY HAVELLS PRODUCT MYSELF AND ADVICE OTHERS TO DO THE SAME. THE SERVICE WING OF HAVELLS HAD TAKEN DOWN MY ADDRESS AND PHONE NO-BUT DID NOT CONTACT ME-ANYTIME SOON.
MY ADDRESS-G17/18 NEW GARIA COOPRATIVE HOUSING SOCIETY
PANCHASAYAR,KOLKATA-94.
MOBILE-[protected]
RES[protected].
THANKING YOU
JOYEETA DHAR

I've Purchased one Havells fan just a months back,which is installed in my village house at medinipur(east).I've spend 1350/-for it,whereas there are soo many company producing there products in a very less price range.So what is the use of purchase a havells fan by spending more money ??????
At the moment the Fan is completely in a death mode,and it is so tuff for me to bring the Fan again by travelling 180 K.M. Up & down to get it to the service centre.
So would like to request to the company to assist me how the isue will short out.
Plz revert back soon.

Rgds
Chandan Jana
Contact-[protected]

Dear All,

You can register you complaint at Havells Consumercare Centre[protected]All Connections). You can also mail us at [protected]@havells.com.

Havells Consumer Care is taking care of all consumer complaints and grievences.We ensure you that you will be given best of our services.

Thanks & Regards,

Havells Consumer Care

[protected] Toll Free All...