[Resolved] Havells India — I am complaining about havells max water purifier
Ballabgarh, Haryana, India
ChChandn singh on Oct 9, 2019
I purchased a ro of havells as i had mentioned from a dealer near me on 27/10/18 and at the time of purchase the tds was 4500 the installation guy told us soon after 15 days it started having lots of problems so we called the service centre and they sent a service boy for the repairing and he told us that the water pressure is very low so we had to change the piping of our house and the after 2 to 3 months of regular service it still had some or the other problems they kept on replacing its parts with new ones and on 7/9/19 we felt that the water is too salty then we called for a service and we asked the boy that why it keeps on happening so he told us that this ro is for low tds not for high and this ro will not work in your area and we asked him that why they hadnt told us earlier so they said that at time of installation your tds must have been low to 2000 we said that we have been living here for almost 10 years and it had never been this low and thus we are very upset and the ro is stiil not working and they are saying that membrane will not be changed due to tds and this is a harrasment and cheating of local people and i am working as a senior nursing officer in aiims and i was not expecting this kind of attitude from havells
Complaint marked as Resolved Nov 9, 2019
[Oct 09, 2019] Havells India customer support has been notified about the posted complaint.
Verified SupportHavells India Customer Care's response, Oct 09, 2019
We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.
Thanks & regards,
|3 Comments Updated:||Share0Tweet0|