[Resolved]  Havells India — pathetic service

Address:Amritsar, Punjab, 143006

Service is pathetic. I raised a complaint on 25 july 2017 about fan is not working. Till now it’s not resolved and when ever i called customer care i got same response that complaint will be resolved very soon.

Till now no assistance from havells. They are looting the consumer and not provide the service which they have committed while giving selling the product.

Please close it as ap

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Sep 7, 2018
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2018
Havells India Customer Care's response
Dear Sir,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells
Verified Support
Oct 24, 2018
Havells India Customer Care's response
Dear Sir / Ma'am,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Thanks & Regards
Team Havells
Complaint comments 

Comments

Defective tubelight not working not working properly.we are facing problems please work as fast as you can and please fox it
Havells India Customer Care's response, Aug 7, 2018
Verified Support
Dear Ma'am,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells
I m complaint regarding gas geyser bcoz since last 2 month my geyser not working and last 2 week I had complained by customer care no. But till a now no anybody visiting so I m very disappointed about your service and products.
Havells India Customer Care's response, Aug 7, 2018
Verified Support
Dear Sir,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells
The mixer Jar not working after many repairs .The problem arised not less than 3 months of the product purchase but the company did not take any care after varous complaints from us.we want our money back or a new product in return because most of the days the purchased product was never in use because of some or the other repair
Havells India Customer Care's response, Aug 7, 2018
Verified Support
Dear Sir,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells
Date of incident 02/08/2018
contact nmbr [protected]
fan fault
Pathetic service raised complaints HJ221523 number. No one calling.
Havel support engineering says that they have send reminder but no response..
Please don’t sell your products with warranty if you can’t provide it.
Sir !
My clinic’s Havells exhaust fan is not functional since 26th Oct 2021
My staff Shahid ( [protected]) complained to the Havells customer care and then you provided the Ref no. [protected]. Saying the problem will be solved within 48 hours.
The complaint is unsolved till today. In fact the Havells service people erased the complaint without solving it.
Then we registered it again on 01/11/21 with reference no. [protected].

The whole clinic is suffocating. On 26th only they told the problem will be solved in 24-48 hours... service...it’s pathetic .

Today it’s 3rd of Nov. 2021 ; I am calling the customer care service since morning 10:00 am and it’s 3:30 pm now ... the person ( Havell’s) is saying that they are coming in 10 min... 5:30 hours past but their 10 min. Still not over. Fed up man...

Please !! Have some sense of responsibility towards your customers else I have to lodge a legal action under COPRA act against the company.

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