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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 618

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S
Sonia Syan
from Gurgaon, Haryana
Nov 13, 2019
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I am a customer of hdfc bank since 2019 and i visited the bank for applying the debit card and filled the form and today one of there employee named gurpreet said she would not received any form with very aggressive and rude way and also arguing with me that is not acceptable and i am very disappointed from the hdfc bank services. I request you to take some action against this lady otherwise i will take further step. I know that the matter was not so serious but the behavior was not acceptable as i faced first time a very bad experience in hdfc bank.
Dec 25, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2019
HDFC Bank Customer Care's response
Dear Customer,

We understand that our branch official has contacted you and addressed your queries. For further assistance, you may contact our Branch Manager Mr. Gagan Baweja on [protected].

-Zubin
HDFC Bank Customer Assistance
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    K
    Kk220689
    from Bengaluru, Karnataka
    Nov 13, 2019
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    Address: Bund garden Pune, Pune, Maharashtra, 411001

    Dear hdfc management,

    There is lady name called miss or mrs “ payal” who operates from pune bund - garden branch pune (Maharashtra) i got a call from her regards to credit card payment which is actually got delay frommy end. Instead of asking of delay she start shorting on me on phone, we’re she start giving a threatening to me about payment & telling me i[censored] don’t have capacity to hold the card why u took & bla bla. Even her team mate called she was telling me “ tera payment pending jaldi kar “

    Having a simple question to hdfc management is the way you guys treating your customer from we’re your guys actually making a money.

    Later on we’re she start exposing her self i am, a senior manager i m been working 10 years for this company... It’s like management it’s having zero customer approach...

    Good bless hdfc bank.
    Dec 15, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 13, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    Anay
    HDFC Bank Customer service assistance.
    We understand that your concern pertains to HDFC credit card division hence we request you to liaise with HDFC credit card department for assistance.
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      A
      adarshanupam
      from Bhubaneshwar, Odisha
      Nov 13, 2019
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      My name is Anupam Sharma and I had ordered adidas shoes of RS. 2399 Amount Adidas Men's Stargon M Green Running Shoes-8 in Amazon on (3 october 2019) and after (10 october 2019) I returned this order due to personal reason. And on (10 october 2019)
      Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
      [protected] and told me to fill charge dispute form but Hdfc Bank doesn't have such policy. So
      please kindly respond to this complaint it's very urgent. My card number is ([protected]).

      Thank you sir
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Nov 23, 2019
      Updated by adarshanupam
      No update about money get from bank
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        N
        noelvin95
        from Delhi, Delhi
        Nov 13, 2019
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        Address: 682007

        Applied for fastag with hdfc bank on 7th november, 2019. I got a reference number hfr335321. Along with a message that the application pdf has been sent on my email id. Unfortunately i have not received any application pdf. I am trying to call the toll free number provided fastag applications since last 3 - 4 days but no one is answering or the number is continuously busy. I have my saving account with hdfc for last 5 years and this is first time i am facing such horrible service.
        Dear Customer,

        Your TAG has been sent by Blue dart IT Courier AWB number [protected] on November 16, 2019, You will receive the same within 7 working days from date of dispatch.

        -Nadia
        HDFC Bank Customer Assistance
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          M
          mayank0133
          from Bengaluru, Karnataka
          Nov 13, 2019
          Resolved
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          Resolved

          I opened enps account with nsdl and chose hdfc bank for KYC verification.
          Till date, my account is in frozen status.
          I followed up with the bank many times, I physically went branch for KYC verification but none of them knew about it.

          They told me to verify KYC with hdfc securities. When I called hdfc securities for KYC verification of the NPS account, they told me to verify with hdfc bank branch.

          Let me know to get it verified.

          PRAN no[protected]
          Dec 18, 2019
          Complaint marked as Resolved 
          HDFC Securities customer support has been notified about the posted complaint.
          Verified Support
          Nov 16, 2019
          HDFC Securities Customer Care's response
          Dear Customer

          Greetings from HDFC Securities Ltd !!!

          We understand that you have opted for enps account through nsdl portal and currently the account is in freez status. In order get the kyc verified, you are requested to contact the bank to which your enps account is linked.

          We are also raising this concern from our end with the respective channel.

          Regards
          Customer Care
          HDFC Securities Ltd
          Dear Mayank,

          Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
          Hdfc security lots money from ppl a lot. blady guys.
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            S
            sanjay shukla05
            from Delhi, Delhi
            Nov 13, 2019
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            Address: New Delhi, Delhi

            I have health insurance policy from hdfc ergo and they are not providing me the pre-authorize cashless facility. Also they are not telling the reason for rejection behind not giving the cashless facility.
            They are telling me to take treatment on your own and they will reimburse afterwards.
            So please look into my matter.
            My policy number is : - [protected]
            Name - sanjay shukla
            Contact no.-[protected]
            HDFC ERGO General Insurance customer support has been notified about the posted complaint.
            Nov 13, 2019
            Updated by sanjay shukla05
            I have Health Insurance Policy from HDFC Ergo and they are not providing me the Pre-authorize Cashless Facility. Also they are not telling the reason for rejection behind not giving the Cashless facility.
            They are telling me to take treatment on your own and they will reimburse afterwards.
            So please look into my matter.
            My Policy number is : - [protected]
            Name - Sanjay Shukla
            Contact no.-[protected]

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              B
              basawant
              from Chandigarh, Chandigarh
              Nov 13, 2019
              Resolved
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              Resolved

              Address: Asstt. Dir of transport (N) Bicholim Muncipal Town Center Bicholim Goa, North Goa, Goa, 403503

              Sir,

              This is to inform you that i shri. B a sawant - asstt. Director of transport, was transferred from rto ponda to rto bicholim as on 1st july 2019.
              When i joined the office of rto bicholim, i put request to the hdfc team to change the accounts authorised signatory
              And e-net admin approval. Both the changes was done with immediate effect for authorised signatory and e-net login approval certificate was generated in my name.

              Now, my old office rto ponda, only authorised signatory form for the hdfc accounts is changed and
              E-net admin approval login certificate for e-net login is still not changed despite making several requests, which should have been actually done simultaneously.

              Further i request the hdfc administrative authority to kindly change the e-net login certificate and approval of e-net login
              For rto ponda at the earliest

              B a sawant
              Asstt. Director of transport (N) bicholim goa
              Dec 15, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 13, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                P
                prakhar96
                from Delhi, Delhi
                Nov 13, 2019
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                Address: 122003

                Sir/Ma'am,
                On 23rd October 2019, my documents were collected for the applied credit card. I was told that I will receive the credit card in 10 business days(max). But still, I have not received the card.

                I am not able to track my credit card application as I have not been given the application number with which I can track it.

                My main point of contact was Mr. Ankit:[protected] but whenever I call him, he either doesn't pick my call or cut the call just after picking it.
                I need to know what HDFC is doing with my personal documents & information. It's absolutely fine if the bank is incompetent in handling a customer. But if this is the case I need my documents back.
                +2 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Ajay Awasthee
                  from Bengaluru, Karnataka
                  Nov 13, 2019
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                  Address: 158 E3, Ram nagar , ITI Road aliarh, Aligarh, Uttar Pradesh, 202001

                  Dear team, I am using hdfc credit card and due to financial crises, I am unable to pay full amount but I paid min amount last month as per suggested by collection agents and got statement of Rs 54999 but suddenly I got a message from my hdfc bank that my account has balance Rs -10285 (that was in minus) I checked and found that I am having one lien on my credit card that was approx Rs. 1010284 but I did'nt get any information about it as statement have total outstanding of Rs. 54999, and collection agents and customer care both are saying we have accumulated your total two month outstanding and it got Rs. 1010284 .
                  So can you please help me to resolve it.
                  +1 photos
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dec 02, 2019
                  Updated by Ajay Awasthee
                  No Update till now
                  Dec 10, 2019
                  Updated by Ajay Awasthee
                  update is there but what I have to do if bank has put unnecessary changes and just double two statement amount into one as I am not able to pay that amount, and don't know, how bank can do credit card amount double without informing to user ?
                  can you please look at it, as
                  Original Amount is Rs. 54999.
                  Payment Credit : Rs. 13700.01
                  Purchase Debit : Rs. 62452.02 (Still I didn't do any purchase or debit- then why it is applied)
                  Finance Changes : 2856.42
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                    V
                    Vivekkhare
                    from Bengaluru, Karnataka
                    Nov 13, 2019
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                    Address: 560103

                    I applied for fasttag from HDFC on 6th November and got the confirmation that i will receive it within 7 days however there is no further communication. Your toll free number[protected] is ringing but nobody is answering. How do I get my fasttag?
                    Fasttag application reference number: HFR327566
                    +1 photos
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                      R
                      Rohin Dev Paul
                      from Mumbai, Maharashtra
                      Nov 13, 2019
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                      Address: 9/1 Kalkaji Extension,, New Delhi, Delhi, 110019

                      I applied for the said fastag on 06.11.2019 vide application no hfr330942 the said application charges of rs. 500 have also been debited to my hdfc savings account. Till date i have not received the sticker and the id number of my fastag account or any other intimation/communication so that i can log into my account and charge the fastag for travel.

                      Thanks.

                      Rohin dev paul
                      Sfx entertainment technologies pvt. Ltd.
                      Rohin. [protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 15, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are looking into your query and you will receive a response shortly. Kindly write to Fastag team at fastag.[protected]@insolutionsglobal.com in case of any updates in the interim.

                      -Nadia
                      HDFC Bank Customer Assistance
                      Verified Support
                      Nov 20, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      As per our records, your FASTag has been returned to us for reason address incomplete or incorrect. Please write to fastag.[protected]@insolutionsglobal.com and fastag.[protected]@1pay.in for re-dispatch of the tag.

                      -Nadia
                      HDFC Bank Customer Assistance
                      Nov 20, 2019
                      Updated by Rohin Dev Paul
                      what is the meaning of [protected] mails are bouncing back...
                      Toll free number is always busy.
                      If my fasttag scanned it says - Black listed.
                      No use of calling customer care and its the recently brought card.

                      I have balance in fasttag but not able to use it.

                      account ID :[protected]

                      issue i have to face very rude behaviour from the toll plazz guys.
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                        S
                        Shweta1712
                        from Badlapur, Maharashtra
                        Nov 13, 2019
                        Resolved
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                        Resolved

                        Address: New Link Road Dahisar West, Mumbai City, Maharashtra, 400068

                        I had applied for fast tag via hdfc bank portal on 8th november, 2019. I got a confirmation message that an email with application of fastag has been sent to my email id. But unfortunately till date i have not received any such email. I have been trying to contact on the helplines provided by hdfc fastag, but either they are busy or no one is there to attend the calls. My fastag reference number is hfr340560.

                        Regards
                        Shweta
                        Dec 24, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 18, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue within 5 working days on your register email ID.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          Shweta1712
                          from Badlapur, Maharashtra
                          Nov 13, 2019
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                          Address: New Link Road Dahisar West, Mumbai City, Maharashtra, 400068
                          Website: v1.hdfcbank.com/htdocs/common/fastag

                          I had applied for fastag with hdfc bank on 8th november, 2019. I got a reference number hfr340560. Along with a message that the application pdf has been sent on my email id. Unfortunately i have not received any application pdf. I am trying to call the toll free number provided fastag applications since last 3 - 4 days but no one is answering or the number is continuously busy. I have my saving account with hdfc for last 18 years and this is first time i am facing such horrible service
                          Dear Customer,

                          We have dispatched the tag today through blue dart courier and its AWB no is [protected].

                          -Nadia
                          HDFC Bank Customer Assistance
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                            H
                            Huzaif S
                            from Delhi, Delhi
                            Nov 13, 2019
                            Resolved
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                            Resolved

                            Dear sir,
                            I am using hdfc bank account and hv a positive balance due to some official work i hv to move foreign for 2 years as i come back i see my balance -8000above as per details it is shown as my balance got deduct because of annual monthly balance... I will not pay a single penny hdfc is always my first priority thats i want to use hdfc so u request you pls waived my amb so i can use my account orelse i hv to go at different option.
                            Dec 16, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 14, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-.

                            The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank.

                            In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.

                            Please visit for Terms and conditions: http://bit.ly/2CEY8qj

                            Request you to visit the nearest branch for further assistance.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Sir
                            06/11/I 9 I am going to your branch hdfc 0001415 and your employee upasna Sharma take me to very badly behaviour she asked to me this time my breakfast time and take me very badly language
                            I request you to please take action to the employee
                            Thanks
                            Hello my assist mfee activitate please deactivate this in my credit card 1899 deducted so please deactivate this assist mfee and refund my amount in my account
                            As I recently noticed, some was deducting from my hdfc bank account on every quarter of year( like completion of three months). I have a home loan which is associated with HDFC bank and Amount is ₹17.70 with the subject of “NST-ALERT CHG INC GST JAN-MAR2019”
                            Very worst support from HDFc, pathetic service. Money looters. They don't have proper process and escalation point. Kindly do not apply in Hdfc bank.HRF271902 application number.
                            Hi sir,
                            this is rajendra naidu...i am asking u to please provide my salary slips in the period of 1/june/2018 to 31/aug/2018.These slips are very urgent need and important.please provide as early as possible.

                            Thanking you sir,

                            Rajendra naidu
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                              RJ VLOG
                              from Guskhara, West Bengal
                              Nov 12, 2019
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                              Address: SukhiaPokhri, Darjeeling, West Bengal, 734221

                              I ordered some products from amazon and cancelled it due to delay. On same day after cancellation i received msg from amazon that they have reversed my amount of ₹ 16914 and ₹ 3199. But when i checked the statement the amount is not yet reversed.Please help me in this issue and kindly refund the money. Amazon have done their part.
                              +1 photos
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                                D
                                DurairajNatarajan
                                from Pune, Maharashtra
                                Nov 12, 2019
                                Resolved
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                                Resolved

                                Address: Chennai, Chennai, Tamil Nadu, 600048

                                I have transacted last sunday evening @ vettri theatres, chrompet with an inr amount of rs.160/-.
                                Upon first time swipe, no approved message turned up, but amount got deducted and have been informed by the merchant that the transaction would get revert after 2-3 business days.

                                Details of the transaction and time : attached image

                                Name : durairaj natarajan
                                +1 photos
                                Dec 14, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 12, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your transaction details and Card No.with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Hi Team, Today I have withdrawn amount of totally 50000 (Fifty Thousand Rupees) and after counting the amount, I have received 49500 rupees. 500 rupees is missing. Can you please help regarding this. The ATM is Ramanthapur(Anand agar, In the lane of ADRM hospital), Hyderabad.

                                Mobile no: [protected]
                                Mail id: chandra.[protected]@gmail.com
                                I went to idfc atm and enter 3000 rs but I got 1500 only but my 3000 rules deducted this happens on 10th october i raised complaint on Oct 11 but still now didn't solve my problem.i want my money back
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                                  S
                                  Santhiya prabha
                                  from Mumbai, Maharashtra
                                  Nov 12, 2019
                                  Resolved
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                                  Resolved

                                  I have cancelled my bus booking two times and also i got below messages for both cancelled booking.

                                  Feb 27 2019 - your refund request of rs 480.00 against proposal no: [protected] received from ibibo group private limited has been processed on your card, and will reflect in your account within 10 working days.

                                  Oct 30 2019 - your refund request of rs 544.00 against proposal no: [protected] received from ibibo group private limited has been processed on your card, and will reflect in your account within 10 working days.

                                  I have checked the account and balance too... It's not refunded to my account...
                                  Redbus support team has told they have initiated the amount and asked to check with bank.

                                  So kindly let me know the status asap.
                                  +2 photos
                                  Dec 16, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 12, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  I am tushar kanta samantaray with credit card ending number 3425 and relationship number is 9093085 . I am not interested with this service and want to cancel membership.so please cancel it.
                                  Didn't get the cash amount from atm machine but amount deducted from account
                                  Amount 048776 RS 299.ddducted twice.from my account while.making a.purchase on Amazon. Since payment couldn't be completed i had to make a.paymemt again which caused my account to.ne debited twice
                                  Dear Sir
                                  I did not got any salary slip when I was working in hdbfs.plz would you forward me my salary slip my employee code is S62402.I have not got my pf no inorder to collect my pf amount.I hope salary slip will help me out
                                  New debit card with chip has been generated but not yet received to my address so please do neeful . Cus ID : 62930974
                                  Nothing any customer care number even shared no. also not in use.
                                  [protected]
                                  [protected]

                                  trading company person also fed up.
                                  [protected]

                                  i had purchase fasttag but no update to know the status etc.

                                  please check and help.
                                  Please HDFC Bank Mein documents Nahin De Pa Rahe rojana phone karne per yah Kahate Hain Kal Aaj Kal Aaj Kal Aaj 15 din ho gaye hain limit ke paise Bhi Main Jama kara Diye Hain Fir Bhi documents Nahin De Pa Rahe to Fir Kya Karen ab 15 din ke upar Ho Gaya Hamare ko aur phone Karte to phone uthati Nahin Hai
                                  During air ticket booking 3 EMI, s with 0% rate of interst were prompted by the system, that is why I opted for 3EMI, s on my above credit card.Now interst of Rs648.04 charged on my 1st EMI of Rs16263.03.Pl refund me interst charged and make remaining 2EMI, s at 0% interst. HDFC credit card no.[protected]
                                  PNR JMK14H and MMD12X.
                                  3month credit casrd applying but not responce hdfc branch officers in day to day long time card is not provide plz help me
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                                    prasung
                                    from Mumbai, Maharashtra
                                    Nov 12, 2019
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                    Hi there on 5th nov 2019 i had applied via hdfc website for fasttag and paid 500 inr for the same.

                                    The application ref - hfr323765.

                                    Now it is 12th nov and no one has contacted from hdfc team for update on my fasttag. There is no way provided to track application status on website

                                    Neither the toll free number work nor any email id is provided to escalate the matter.

                                    I had reached out to hdfc support from net banking interface directly, but 3 days have gone and no one has responded.

                                    I wonder where my 500 rs have went and why hdfc is even allowed to distribute fasttag when they are unable to handle it.

                                    I am an existing customer.
                                    Dear Customer,

                                    We have dispatched the Fastag on 14.11.19 through blue dart courier vide AWB no is [protected] and the same has been delivered. Please acknowledge the receipt of the same.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      A
                                      Ashish Kataruka
                                      from Kolkata, West Bengal
                                      Nov 12, 2019
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                                      Address: CF-146, SALT LAKE, NEAR TELEPHONE EXCHANGE, Kolkata, West Bengal, 700064

                                      Business loan a/c no[protected]
                                      Total principle amount-rs 10, 00000
                                      Rate of interest as per discussion was 8% (Flat)
                                      Processing fee-rs 11800
                                      Pf-1%
                                      Gst-18%
                                      Tenure 36 months
                                      According to me my emi should be rs 34444.44 but the bank is charging rs 35404 per/month
                                      Sir we have not signed any papers after the bank said that the amount will be rs 35404. The bank has despatched the amount without our permission.. When we spoke in the bank the concerned person said that the colleague was new and he made this mistake and after a month the emi will be reduced.
                                      +1 photos
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 14, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concern vide Ref ID: HBL=[protected] and will revert to you within 3 working days.

                                      -Nadia
                                      HDFC Bank Customer Assistance
                                      Nov 24, 2019
                                      Updated by Ashish Kataruka
                                      your hdfc team is only calling n asking the details again n again no update till yet
                                      Dec 09, 2019
                                      Updated by Ashish Kataruka
                                      No update has been received till now ...
                                      The bank has deducted 178.50 from my hdfc account 2 times within 5 days stating 3RD PARTY CASH TXN INC GST. Please resolve this issue and return my money. This is unwanted and wrongful to take like this.

                                      higher interest and distribution of loan without signing the documents - Comment #3583642 - Image #0
                                      higher interest and distribution of loan without signing the documents - Comment #3583642 - Image #1
                                      I had purchased TVS Star City Two-wheeler
                                      Financed by Centurion bank 2006 I paid all EMI but l don't have a NOC .l want know how
                                      will get NOC
                                      Vehicle Registration number
                                      KL 08AH 9416
                                      Company Name TVS Star City
                                      Address . Tharayil House Kizhuthani
                                      Thanissery. PO. Thrissur. DT
                                      Kerala
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                                        Guna17
                                        from Hyderabad, Telangana
                                        Nov 12, 2019
                                        Resolved
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                                        Resolved

                                        Address: Hitech city, Hyderabad, Andhra Pradesh, 500032

                                        I have a hdfc salary account. Few months back my account balance was "0". At that time i transferred 1500 to my account. At the same time it was deducted all the amount.
                                        Then i check my previous deductions on the same issue. The total deductions from last one year is 7, 198/-.

                                        After searched in online, read some complaints in this same website, the are charging because of my automatic sip's for my mutual funds.

                                        My sip was 1000 rupees per month, you know how much hdfc will charge for this mutual fund transaction...
                                        590 rupees per month... Yes they charged 885 sometimes also.
                                        For my entire year, total deductions for just transaction charges = 7, 198.

                                        A 30k salary guy like me, will lose 2% of their salary without intimation.

                                        How fare is this.???

                                        The sad thing is i didn't informed on this charges through mail or call.

                                        Who will do a mutual fund savings 1000 rupees per month costs 590 as a transaction charge...

                                        As a bank, it's your duty to inform me before deducting any thing from my account. You lost the trust.

                                        Who are reading this, please inform your peers about this, so that they can check their hdfc accounts and save their hard earned money.
                                        Dec 25, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 13, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have checked our records and confirm that the charges levied to your account pertains to ECS debit returns.

                                        In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in clearing.

                                        Therefore the ECS(s) was returned due to insufficient funds and the corresponding charges for ECS(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable.

                                        We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS(s), to avoid the ECS(s) return charges being levied to your account.

                                        Kindly refer to our website: www.hdfcbank.com for schedule of fees and charges applicable.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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