[Resolved]  HDFC Bank — amount deduction

Address:Mumbai, Mumbai City, Maharashtra, 400054

Hi rs.885 was deducted from my account stating depository charges, without prior statement.

I am not even using my demat account for any of the transaction

While opening the account they said it will be free of charge,
You will not be charged for any services.

Can you please the state how should i go further with the process to reclaim the refund.
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Apr 17, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2020
HDFC Bank Customer Care's response
Dear Customer,

Effective September 01, 2010, there is a revision in the ‘standard’ tariff with respect to the Annual Folio Maintenance Charges (FMC) from Rs. 500/- p.a. to Rs. 750/- p.a.
We have introduced a differential transaction-based FMC pricing model. Basis of this model, the FMC payable by you would be based on the various slabs applicable to the transactions made in your Demat account. This flexibility will give you an opportunity to reduce the FMC in the subsequent year, basis the level of transactions carried out in the current billing cycle (1 year prior to the levy of FMC).
Note: All transactions (Market, Off-Market, Demat and Remat) made over the current billing cycle would be considered for computing the subsequent year’s FMC. Presently Mutual Fund & Pledge related transactions made over the current billing cycle (1 year prior to the levy of FMC) would not be considered for computing the subsequent year’s FMC applicable for your Demat account
Please feel free to write to us using below URL further assistance http://bit.ly/34l0jLA Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

Cancel my one assist membership of hdfc credit card ending 1514, name : Minima Gaddam, phno:[protected]
I don't want your service.which is going to debit 1899 rs on 13/03/2020.dont fool us any more.cancel immediately.
Dear Minima Gaddam, We are sorry for the inconvenience caused. We request you to please send us your registered contact number or membership id on the given link https://www.research.net/r/CLC3YPM for us to cancel the plan - Nitesh, Team OneAsssit.
I have paid IMPS Rs 83800/- from HDFC account [protected] ( Belongs Nilesh Krishna Waykole) on date 26th Feb 2020 Ref NO: [protected] RRN NO: [protected] to VAISHALI NILESH WAYKOLE KOTAK CURRENT ACCOUNT[protected] IFSC : KKBK0000193

This not reflected in target account of DMI Finance
Thank u

Evry time reject plz solve problems

I give lab address but I am stay office address I apply personal but evry time it rejected Plzzzzzz solve this problem sir

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