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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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V
veeresh srivastava
from Powai, Maharashtra
Mar 16, 2020
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Address: saili road, Pathankot, Punjab

Hdfc bank Customer id 9817458, and i am a customer for last 15 years. suddenly i cannot do any transaction in my bank- neither online, nor app nor bhim. this has led to a major embarrassment while making a payment. my loan emi of hdfc has also not been paid. neither the customer care or anyone letting me know the details. kindly help. I cannot go to the branch as I am posted somewhere else
Apr 23, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2020
HDFC Bank Customer Care's response
Dear Customer,

Please note that your account, Netbanking, and TPT facility are active and regular. We also note that you have successfully transferred funds on March 17, 2020. Do email us at Grievance.[protected]@hdfcbank.com along with your account details and screenshot of the issue that you are still encountering.

-Nadia
HDFC Bank Customer Assistance
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    rchander23
    from New Delhi, Delhi
    Mar 16, 2020
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    Address: New Delhi, New Delhi, Delhi, 110060

    Account/customer id: [protected]
    Registered contact details/email id: ramchander. [protected]@rediffmail.com
    Credit card number: [protected]

    Cancellation of one assist membership
    I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6523 without my concern on date:13/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399.
    Thanks & regards,
    Santosh verma
    Aug 9, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Santosh, We regret the inconvenience caused. Please provide your Membership ID or registered contact number on this link: https://www.research.net/r/CLC3YPM and we'll look into it - Nitesh, Team OneAssist.
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      A
      Anupama KN
      from Mumbai, Maharashtra
      Mar 16, 2020
      Resolved
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      Resolved

      Hi
      I have savings account with hdfc. Cust id 22840860.ac no 0286. Priya nair from hdfc bank locked my ac for no reason. I am a heart patient. I need money for medicine. I was supposed to get admitted on 11th march. Thanks to them i could not. They replied saying they send me a mail on6th march. I did not get any reply. They are refusing to send the money to other bank cns also. I am tempted to commit suicide. Please note priya nair is responsible for it. They do it all the time. My health is detiorati g.
      Apr 19, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Mar 16, 2020
      Updated by Anupama KN
      I ve complained to PM, RBi, CM and HM too. I will get justice
      Verified Support
      Mar 17, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

      -Zubin
      HDFC Bank Customer Assistance
      The other bank is going to hdfc every day but they are not giving any payorder they are just delaying to cause me trouble. If i kill myself priya nair is responsible for it.
      Priya Nair is using threatening language. I have complained to her manager. I am forced to close the account .
      Still no comment from hdf c
      3 days are not over for zubin
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        K
        krishnanyra
        Mar 16, 2020
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        Address: A-6 Sector 58 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

        Dear sir/ma'am

        Dispute has been almost 8 months completed, to my complain in which i have provided each & every document requested by hdfc bank credit card division.
        "the payment done from my payzapp app but not credited to the merchant & it was debited from my credit card account via payzapp. It was neither credited to the merchant account nor refunded to my account. Also, all accounts belongs to hdfc (Merchant & my card) which are already shared to credit card division.
        My credit card no: xxxxxxxxx1007

        Thanks & regards,
        Shrikrishna yadav
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 16, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the last four digits of your card, registered contact details and mail ID with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
        Mar 17, 2020
        Updated by krishnanyra
        Hi,
        I trying to fill details as per your trailing mail through link "https://bit.ly/2Lzhyn3" pls provide Reference Number.
        the reference number not taking "TT[protected]" .
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          S
          Shriram Ganeshan
          Mar 16, 2020
          Resolved
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          Address: Chennai, Tamil Nadu, 600004

          On 7th march, 2020, a upi transfer was made from my id to hdfc ergo (Vpa: hdfcergo. [protected]@hdfcbank). The money (Rs 2828) was deducted from my account, however the beneficiary has claimed the transaction to be incomplete and that the amount was not credited. My bank (Icici) has however confirmed that the beneficiary account has been credited and the rrn number reference for the transaction to be[protected]. Please confirm if the account in hdfc has been credited with the said amount as per my bank.

          Screenshot of the mail received from my bank is attached for reference.
          +1 photos
          Apr 22, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 18, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          As your query pertains to HDFC Ergo, we request you to write to them at https://cutt.ly/Jtk4266 mentioning your policy number. They will ensure that your query is resolved at the earliest.

          -Nadia
          HDFC Bank Customer Assistance
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            R
            Raju_m
            Mar 16, 2020
            Resolved
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            Resolved

            I bought a iphone 11 using hdfc credit card on 6 months emi on october 26, 2019 in iplanet store coimbatore.
            They informed that i will be receiving 6000 cashback after 120 days. But i didn't receive it yet.
            Please clarify how to get my cashback.
            In hdfc customer care number, i not able to find services for cashback problem. Eva is also not supporting this one.
            Apr 17, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 16, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to provide us with the complete offer details received from the bank along with the header and footer and the transaction date, merchant name and amount by clicking on https://bit.ly/2Lzhyn3 to enable us to assist you. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Nadia
            HDFC Bank Customer Assistance
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              M
              mustakeem shaikh
              Mar 16, 2020
              Resolved
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              Resolved

              Address: Mumbai, Mumbai City, Maharashtra, 400054

              Hi rs.885 was deducted from my account stating depository charges, without prior statement.

              I am not even using my demat account for any of the transaction

              While opening the account they said it will be free of charge,
              You will not be charged for any services.

              Can you please the state how should i go further with the process to reclaim the refund.
              Apr 17, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 17, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Effective September 01, 2010, there is a revision in the ‘standard’ tariff with respect to the Annual Folio Maintenance Charges (FMC) from Rs. 500/- p.a. to Rs. 750/- p.a.
              We have introduced a differential transaction-based FMC pricing model. Basis of this model, the FMC payable by you would be based on the various slabs applicable to the transactions made in your Demat account. This flexibility will give you an opportunity to reduce the FMC in the subsequent year, basis the level of transactions carried out in the current billing cycle (1 year prior to the levy of FMC).
              Note: All transactions (Market, Off-Market, Demat and Remat) made over the current billing cycle would be considered for computing the subsequent year’s FMC. Presently Mutual Fund & Pledge related transactions made over the current billing cycle (1 year prior to the levy of FMC) would not be considered for computing the subsequent year’s FMC applicable for your Demat account
              Please feel free to write to us using below URL further assistance http://bit.ly/34l0jLA Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Nadia
              HDFC Bank Customer Assistance
              Cancel my one assist membership of hdfc credit card ending 1514, name : Minima Gaddam, phno:[protected]
              I don't want your service.which is going to debit 1899 rs on 13/03/2020.dont fool us any more.cancel immediately.
              Dear Minima Gaddam, We are sorry for the inconvenience caused. We request you to please send us your registered contact number or membership id on the given link https://www.research.net/r/CLC3YPM for us to cancel the plan - Nitesh, Team OneAsssit.
              I have paid IMPS Rs 83800/- from HDFC account [protected] ( Belongs Nilesh Krishna Waykole) on date 26th Feb 2020 Ref NO: [protected] RRN NO: [protected] to VAISHALI NILESH WAYKOLE KOTAK CURRENT ACCOUNT[protected] IFSC : KKBK0000193

              This not reflected in target account of DMI Finance
              Thank u

              amount deduction - Comment #3663102 - Image #0
              Evry time reject plz solve problems

              I give lab address but I am stay office address I apply personal but evry time it rejected Plzzzzzz solve this problem sir
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                A
                ameerkhan23
                from Hyderabad, Telangana
                Mar 16, 2020
                Resolved
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                Resolved

                Address: BRINDAVAN COLONY, TOWLICHOWKI, Hyderabad, Andhra Pradesh, 500008

                My tag is registered on number [protected],

                I have raised multiple complaint on hdfc fast tag from the date of purchase[i. E oct2019], that its not getting scanned at tolls.

                I have called every week from last 3 months to get this solved, even raised a service request through hdfc fast tag login, only answer i used to get till date was that they are re-issuing a new tag with in a week,

                This is very pathetic and unexpected service from hdfc, being a existing customer from 10 years with hdfc. I have preferred to go with hdfc for fast tag, but its very very bad experience.

                Even asked for cancellation of fast tag and revert back money that is also not happening
                Apr 17, 2020
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 16, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                -Anay
                HDFC Bank Customer Assistance
                Without any reason decline my credit card application i completely all formality regarding Credit. card msg me aproved i check online track but decline please help me this regard and tell me reason of decline credit card

                fastag is not working from 3 months - Comment #3662990 - Image #0
                Suraj Rangre's reply, Mar 10, 2020
                Without any reason decline my credit card application i completely all formality regarding Credit. card msg me aproved i check online track but decline please help me this regard and tell me reason of decline credit card
                Hello, i need to get refund of amazon prime, they had done wid the process, the officials of amazon are saying that hdfc bank is not accepting the refund, the transaction is
                Given below

                Transaction Id 393Tcfb1GauCemE76S1W
                Please solve this issue,

                fastag is not working from 3 months - Comment #3663016 - Image #0
                It is brought to your notice that i had purchased an iphone 11 pro max 256GB on[protected]. i had been been entitled for Rs. 7000/- cashback for the same in a period of 120 days. but till no i.e. on[protected], i have not received any cashback. so it is requested to look into the matter. payment was done by my HDFC debit card.
                the issue was raised against fast tag, and the issue resolved stating to reach fast tag only,

                Do you want me to laugh and jump with your reply, too bad service from HDFC, Sir, if you have read my issue, you could have acted better. i am keep on calling, emailed multiple times to fast tag as per your directing but nothing is happening
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                  A
                  amarrajinder
                  Mar 15, 2020
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                  Resolved

                  Address: House NO 69 Hoshiarpur Enclave, PO Kakkon Dasuya Road, Hoshiarpur, Punjab, 146001

                  Sir
                  I tried to recharge my fastag (Hdfc) for rs.100 and rs 50, but both my transactions failed. But my bank account debited twice for the amount mentioned above. So please do the needful at your end

                  Rajinder pal
                  Hoshiarpur
                  Punjab
                  +1 photos
                  Apr 17, 2020
                  Complaint marked as Resolved 
                  Mar 15, 2020
                  Updated by amarrajinder
                  please do the needful
                  Verified Support
                  Mar 17, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Nadia
                  HDFC Bank Customer Assistance
                  Hello,

                  This is informing you that three days back around ₹6000/- rupees deducted from my account without knowing me. This completely fraud and security breach. I need an explanation about this issue.
                  Mob : [protected]

                  fastag recharge transaction failed but bank account debited - Comment #3663162 - Image #0
                  fastag recharge transaction failed but bank account debited - Comment #3663162 - Image #1
                  I have misplaced my food card & I want to issue one.
                  I wanted the balance amount to be transferred to new card.
                  Kindly connect asap.
                  My mail id: priyanka.[protected]@tcs.com
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                    S
                    sahil_patran
                    Mar 15, 2020
                    Resolved
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                    Resolved

                    Yesterday ta 8:55am i have done a recharge 599 on my mobile
                    My recharge was not sucessful so i called custmer care at 2:14 pm. They told me that recharge has failed and u will get the refund, her name was anita. Afert full confirmation i have done rechare from amazon
                    But after two hours of that recharge i got anaother message by payzapp that your recharge ha been sucessfull
                    Now i have double recharge on by no.
                    For this quare i would request you to contact me
                    My registered mobile no. Is [protected]
                    My want my refund for this issue
                    Apr 20, 2020
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 16, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We apologize about your recent experience. Please share your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                    -Anay
                    HDFC Bank Customer Assistance
                    I have issued a cheque and the amount has already been debited from corporation bank account but is not showing in HDFC because it says invalid cheque. What do I do
                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/-
                    from my credit card number ending with 2254 without my concern on date:09/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
                    I don't know about these changes and I checked that about charges it shows mirevenue hold through gefu but I don't know about that and last month also same thing happened and my account balance got deducted by this charges I request to please remove from my account.

                    misguided by payzapp customer care - Comment #3663081 - Image #0
                    Dear all
                    I want my UAN number for my employee code R10877 working in April 2014 year kindly provide as soon as possible on
                    Locations surat Gujarat
                    [protected]@yahoo.com email id
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                      N
                      NV_31
                      Mar 15, 2020
                      Resolved
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                      Resolved

                      Address: Room No 15, V-20/67 DLF Phase 3, 122002

                      I have bought my iphone11 with hdfc bank debit card on 10/2019 in cyber hub, gurgaon. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apple store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                      +1 photos
                      Apr 15, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 15, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Hi,
                      Myself Chandra mauli srivastava
                      Amount of rs 1416.01 has put on hold at 22.jan.2020 from my account without any reason. When did it will be cleared?
                      I want my money back asap
                      My savings account was kept under hold. Please request bank to release from hold. I'm not able to use my savings account.
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                        NV_31
                        Mar 15, 2020
                        Resolved
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                        Resolved

                        Address: Room No 15, V-20/67 DLF Phase 3, 122002

                        I have purchased iphone 11 on 10/19 from apple store cyber hub, gurgaon using my hdfc bank debit card on which i suppose to get rs. 6000.00 cashback after 120 days as claimed by apple & hdfc,
                        But till today its been more than 120 days & i have not yet received any cashback.
                        I have registered a complaint in this regard at apple store but they are least bothered about this,
                        Plz help.
                        +1 photos
                        Apr 29, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 15, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the offer details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Kittu0212
                          Mar 15, 2020
                          Resolved
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                          Resolved

                          I booked a ticket on upsrtc on 21/02/2020. But this was cancelled on journey date 28/02/2020 with 100% refund by upsrtc on 28/02/2020. This refund amount credited by upsrtc to hdfc upi on 03/03/2020. But hdfc not credit to my account yet.
                          My ticket no is 14665105 and atom txn id is[protected]
                          Refund txn id is 2621442
                          Bank ref no. [protected]
                          Refund ref no.[protected]
                          Refund date to hdfc bank 03/03/2020
                          Apr 22, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 15, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Team MobileBanking
                          HDFC Bank Customer Assistance
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                            boopathi_d
                            Mar 15, 2020
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                            I filed an application for hdfc fastag - hfr01481563. Called customer care number more than 10times, spoke to multiple people. Everytime they respond saying the tags are not dispatched, we are escalating, the tags will arrive within few days. Its been almost 2 months i cant get any progress on it.
                            Asked to cancel it, but they are saying they cant cancel once applied. No email id or online way to contact. The only option is to call the number [protected] and speak to those people
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 16, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. The delay is due to the exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. Kindly write to escalations.[protected]@1pay.in or contact Fastag Helpline at[protected] in case of any clarification or assistance.

                            -Zubin
                            HDFC Bank Customer Assistance
                            Mar 16, 2020
                            Updated by boopathi_d
                            The above response is what I hear from customer care over phone for the past one month. Now Im hearing the same here as well. I applied on Feb 7th., its Match 16 today. I have been calling customer care from Feb 21 onwards and hearing exact same response as you mentioned above. Its total nonsense & pathetic customer support from HDFC.
                            The above response is what I hear from customer care over phone for the past one month. Now Im hearing the same here as well. I applied on Feb 7th., its Match 16 today. I have been calling customer care from Feb 21 onwards and hearing exact same response as you mentioned above. Its total nonsense & pathetic customer support from HDFC.
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                              arun890
                              Mar 15, 2020
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                              Address: Chennai Broadway, Chennai, Tamil Nadu, 600108

                              Hello hdfc. I purchased a ipad pro from croma retail mount road chennai on nov 6 2019 for rs 68000 using hdfc debit card.in the bill they mentioned you are eligible for cashback offer. And within 120 days you will receive cashback of 5000. But still now i have not received cashback. Please solve the issue asap. My number is [protected]. My email id [protected]@yahoo.com.
                              Apr 25, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 16, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Kindly email us at - Grievance.[protected]@hdfcbank.com along with your account and contact details and also attach a copy of the bill/charge-slip so that our team can check and reply to you on priority. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                Abhishek Saxena1
                                Mar 15, 2020
                                Resolved
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                                Resolved

                                Address: Govindpuram, Ghaziabad, Ghaziabad, Uttar Pradesh, 201014

                                I have reacharged my fastag of rs.1000 from amazon pay through upi from my icici bank account on 13th march 2020, its not been updated in my fastag wallet, also i have to pay penalty on the toll plaza of rs.150
                                Customer id[protected]
                                Wallet id [protected]
                                Vehicle no. Up14dy0900
                                Mobile no. [protected]
                                Pls update my payment into my account asap.
                                +1 photos
                                Apr 16, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Mar 15, 2020
                                Updated by Abhishek Saxena1
                                Paid money to : Hdfc Bank Ltd Fastag
                                Paid to : netc.[protected]@hdfcbank
                                Date : 02:13 PM, 13 Mar 2020
                                Amount : ₹1000.00
                                Status : Success
                                Remarks : Recharge for UP14DY0900 FASTag
                                Bank Reference ID :[protected]
                                Transaction Id : APLAP1tdlFECkziAMPFajJ9OVDmqWs37zVV
                                Verified Support
                                Mar 16, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We request you to write to our Fasttag team @ escalations.[protected]@1pay.in or call on[protected], in order to get the details of your Fasttag Wallet.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  Charan Kawal
                                  from Hyderabad, Telangana
                                  Mar 15, 2020
                                  Resolved
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                                  Resolved

                                  I have hotlist my dinners black credit card last month with an instruction not to reissue card again, got a call back from crm team and i confirmed that i don’t want to continue with diners black card, further which i have not received any new card from hdfc bank, but today i got an sms that rs 5900 is due on my card, upon check statement received over my email, i got to know this is annual fee + 18% gst charged for the card which was hotlisted over a month ago, to a surprise last 4 digits of the card is not of card i was holding.

                                  Not sure under which category i should tag this complaint?
                                  Apr 17, 2020
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 15, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    C
                                    CHANDAN M S
                                    from Powai, Maharashtra
                                    Mar 14, 2020
                                    Resolved
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                                    Resolved

                                    Address: 3rd Floor, No. 38/4, Outer Ring Rd, adjacent to Dell EMC2, Doddanekundi, 560048

                                    Hi,
                                    I have been waiting for my hdfc debit card which was dispatched on 6th, the airbill no. Awb [protected] but havn't received it has yet. Im trying to call on customer care number but its always answering machine. Very bad and irresponsible service.
                                    Please let me know about my debit card, i have given my mobile no also.

                                    Thanking you
                                    Chandan
                                    Apr 16, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 15, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      momo33222
                                      from Powai, Maharashtra
                                      Mar 14, 2020
                                      Resolved
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                                      Address: Yavatmal, Maharashtra, 445001

                                      Hdfc bank without my authorization given the shaw acedemy 500rs from my account i need serious action to be taken against it how can you give anybody money without otp just like that i need my money back asap
                                      On 13 march around 4 pm hdfc bank deducted 500rs from my account for online education withot my consent i didn't even click on the website and they gave them my pricious 500rs i made complaint in bank and no serious action from them do something about it and give back my money
                                      Apr 21, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Mar 14, 2020
                                      Updated by momo33222
                                      i have also blocked my card and the bank will be taking money for the new card 265rs from me ..i already got cheated and now they will take money from me because of what they did ...its very wrong i want my new card without charges at least
                                      Verified Support
                                      Mar 16, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have received your complaint vide Docket Number: MUMP[protected] and the matter is currently under investigation. Our Team will reply to you on email within 12 working days. We request your patience in the interim.

                                      -Zubin
                                      HDFC Bank Customer Assistance
                                      Verified Support
                                      Mar 18, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concern vide Ref ID: MUMP[protected] and will revert to you within 7 working days.

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        RamyaArumugam
                                        Mar 14, 2020
                                        Resolved
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                                        My sip auto paytment date is 11 th of every month. But amount tried to debited from my account on 10 th of march. Due to insufficient balance payment not success and for this transaction hdfc bank debited 595 rs of penalty. If i dont maintain balance on 11 th of march which is tha actual paytment date i can accept tha penalty. But the mistake is not from my end and i lost my money.
                                        Apr 16, 2020
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 15, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
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