[Resolved]  HDFC Bank — annual debit fees

Address:560005

Hello,

I would like to make a complaint regarding the hdfc bank debit card annual fee on my account. They deducted 885 inr from bank account without my notice.
I am using hdfc bank platinum debit card. I had never requested hdfc bank executives for platinum debit card and they did not inform me about platinum card annual fee during the creation of bank account.

I want full refund now of 885 inr.
I use hdfc account to deposit cash and i don't need higher credit limit debit card.
Expecting to solve my issues asap.

Vinod
[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 9, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
HDFC Bank Customer Care's response
Dear Customer,

We understand that Ms. Sreevidya has contacted you with regards to your query. We trust that your concerns raised on debit card charges has been conclusively resolved to your satisfaction. For further clarification, if any kindly contact Branch Manager Mr. Satish Dixit on [protected].

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear team
I have apply my garage since last 10 days but card not received till date i call for Hdfc customer care but he not response me & rudely talking with me fastag reference no. is Pls provide me fastag reference no. is HFR096602

Dear sir,

my details are below

My last working day is 5 july 2017.

Name Deepak Sangwan

Emp code. D12988

please send my salary slip and advise me how we can withdrawal our pf ?
Hi,
I have lost my HDFC food card today.Could you please block the card and let me know at you earliest.

My email ID: suneethadevi.[protected]@tcs.com

Thanks &Regards,
Suneetha
Suneetha6's reply, Jan 2, 2019
One of my colleagues found my card and returned it. Please close the complaint and DON'T block the card
I lost my wallet id & customer id to login the fastag
I got a message that I need to send my passcode 826372 for TWM to 5676712.
I did it three times but they says invalid keyword.
I am worried that my application will not be processsed further.
Kindly resolve the issue and process my application further,
My application no. is 18L[protected]N1

Thanks & regards

RAJESH KUMAR SAINI

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information