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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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1
123pranav
from Kunnamkulam, Kerala
Jan 3, 2019
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Address: Alappuzha, Kerala, 689509

Respected sir
I have taken loan from centurion bank to complete payment of my bike tvs victor gl in year 2004. We had completed the loan in year 2005.. We havenot get any noc from bank till 2018..2018 january 14 last date of my bike re registration we cannot do the renewl process due to not cancelling the hypothication.. Please do actions sir.. We need noc from bank.. Including form 35 and signature from the bank... Please send noc and form 35 to my (Email id:[protected]@gmail.com) mob:[protected].. Sir please consider my request as soon as possible
Jan 3, 2019
Complaint marked as Resolved 
Please send NOC and form 35 (form 35 need sign from bank)my mail id [email protected]
HDFC Bank customer support has been notified about the posted complaint.
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    Vinodhinivijayakumar
    from Cuddalore, Tamil Nadu
    Jan 3, 2019
    Resolved
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    Resolved

    Address: 638183

    Hello ream,
    I am using hdfc account for three years while am working in old company after that i switched to other bank so i couldn't used it but it automatically deducting so much money in my account. I don't know why they taking money without inform us. I want to close my account of negative balance. Could you please help me to close the account.

    Thanks
    Feb 4, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 03, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please share your Account No./Customer ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      T
      TabShaik
      from Pune, Maharashtra
      Jan 2, 2019
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      Hi,
      On 1st jan-2019, my 1000 rupees get deducted from my account which is unauthorised transaction.
      Transactions details:
      "installment pay transfer from casa-[protected]"
      Please refund my money to my account.
      Customer id:74990298
      +1 photos
      Jan 02, 2019
      Updated by TabShaik
      Please refund my money
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        P
        Pramoda S H
        from Bengaluru, Karnataka
        Jan 2, 2019
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        Address: 560068

        I am Pramoda s h, This is regarding the ATM Transaction that I did on Monday[protected] in Bangalore at SBI Bank ATM - worth Rs 2000

        My Account Number -

        It is a Corporate Account - Salary - GENPACT India pvt ltd...

        We have our complete Corporate account using HDFC as our Client also personally I have been 8 Years Loyal Customer with HDFC but such type of issue is the 1st encounter with me...

        The Transaction Got completed from the ATM - and Amount has been Debited by HDFC in My Account ...but cash has not dispensed from Atm

        Transaction Details :-
        Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
        Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit
        31 Dec 2018 NWD-541919XXXXXX[protected]BANGALORE [protected] 31 Dec 2018 2, 000.00

        Debit Card Details :-

        Card No. Status
        0240XXXXXXXX3935 Active

        I would like to get the Rs 2000 Refunded in My Bank account on Urgent Basis...

        As per My Understanding - MONDAY EOD Report of the SBI Bank ATM, BANGALORE should have definitely shown Excess Cash Balance in the Physical account ( ATM Cash ) when Compared to the Ledger Balances so the same should have been reported back to HDFC & the same should have been credited in My account but there is some Delay happening

        I would like to take in Loop all the concerned authorities & Nodal team of both the banks along with RBI also for the same...

        Need a Resolution on this asap... Seeking a revert from the concerned Team rather than getting an automated reply to My Mail ..

        Pramod
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          suman3325
          from Adur, Kerala
          Jan 2, 2019
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          Resolved

          Address: Ranga Reddy, Andhra Pradesh, 500019

          I had purchased an Samsung galaxy note 9 in Samsung website using hdfc cashback offer on 27/09/2018.

          The offer stated that within 90 days the cashback of 6 thousand rupees will be credited in the bank account but it's already more than 90 days and yet i have not received the cashback and hdfc helpline are not providing sufficient details.

          My email id is [protected]@gmail.com

          Please help me on this.
          Jan 16, 2019
          Complaint marked as Resolved 
          I got the cashback, thank you
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Ashishjangra
            from Noida, Uttar Pradesh
            Jan 2, 2019
            Resolved
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            Resolved

            Hello sir/madam i would like to raise a complaint against one of hdfc bank employee name rishab, telling him self on ito branch his number is [protected]. He maid calls to my friends circle and told that my payment is due however there are no payment due on my end. He was trying to reach me for one another friend which payment might have due. He told my friends and relative that my payment is due later on when i called him back then he took another name of my friend and told me that his payment is due and he given my number in reference however i don't have any relation with the name he given. He ruined my reputation in my relatives and friends which impacted alot.

            Kindly take strict action against this guy.
            Feb 8, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 02, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            I understand the inconvenience. Please write to [protected]@hdfcbank.com with your Account No./Card No, registered contact info & the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Bejoy
            HDFC Bank Customer Assistance.
            Hey Bejoy

            I have not complaint about My credit cards and account information. Instead of Automatic reply pls read my issue first.

            Thanks
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              S
              suman3325
              from Adur, Kerala
              Jan 2, 2019
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              Address: Hyderabad, Telangana, 500032

              I had purchased an Samsung galaxy note 9 in Samsung website using hdfc cashback offer on 27/09/2018.

              The offer stated that within 90 days the cashback of 6 thousand rupees will be credited in the bank account but it's already more than 90 days and yet i have not received the cashback and hdfc helpline are not providing sufficient details.

              Its a fraud!

              My email id is suman.[protected]@wipro.com

              Please help me on this.
              Jan 16, 2019
              Complaint marked as Resolved 
              I got the cashback, thank you
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                surajkumar3007
                from Mudigere, Karnataka
                Jan 2, 2019
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                Address: 560045

                On 19th December 2018 I recharged a Jio no. at 10:35 AM. It was success at Payzapp but never came on my Jio number.
                When I reached to Jio support after taking Operator ID (BR000212E9ED), they said that JIO HAS NOT RECEIVED any recharge request and is clueless about this transaction.
                I reached to Payzapp again and they again keep on saying that Payzapp has successfully done the recharge and go and talk to Jio. J
                io is continuously denying and have confirmed this in email also. Still Payzapp is not accepting its fault and not refunding my money of Rs.500. Please help me get the refund.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  shivarajendran1990
                  from Noida, Uttar Pradesh
                  Jan 2, 2019
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110034
                  Website: www.hdfcbank.com/personal/credit_card/cc_track

                  I have got a call from HDFC bank for Credit card on 24-Dec-2018, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number 18L[protected]N1. then got 2 3 verification calls one my Mobile. But after 2 days while checking status in online it showed decline but without reason.

                  Then thereafter i tried to call the person who called me and asked for document but he is not picking. Then i called up customer care to enquire about the status. I dont know why application got declined while i am having credit score more 800 and i have credit card of ICICI Bank & Kotak Bank.
                  Every document they require i had provided to them .

                  I am highly disappointed with HDFC bank service and Customer care support.
                  Feb 6, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 04, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet internal criteria of the bank.

                  -Nadia
                  HDFC Bank Customer Assistance.
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                    R
                    rchauhan1976
                    from Dehra Dun, Uttarakhand
                    Jan 2, 2019
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                    Address: New Delhi, Delhi, 110092

                    Dear Sir,

                    In reference of my application no. HFR083686 dated 18-Oct-2018.

                    Till date I haven't received my Fastag even after many reminder on HDFC customer care no.[protected]. Even I Spoke my HDFC Relationship Manager also.

                    Till so far I did not received any Fastag.

                    I don't know how is responsible for this and to whom i need to contact, Is this the HDFC service.

                    There is no e-mail ID where i can write my complaint. The No. given is also not contactable. Is this kind of service providing HDFC.

                    Rakesh Chauhan
                    Mobile No. [protected]
                    e-mail [protected]@gmail.com
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      sreenatham
                      from Bengaluru, Karnataka
                      Jan 2, 2019
                      Resolved
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                      Resolved

                      Address: 560036
                      Website: hjfc credit card

                      Hi tea, i have used hdfc credit for 25000 rupees. Due to some financial issues i was not piad on time. But i had paid closed 45k till now. But the hdfc bank still shows my credit card pedning is around 50000 rupees. What ever amount is there my savings they are deducting but not settling my credit card. Please help me

                      Hdfc credicard number is : [protected]

                      My mobile number is [protected]

                      Rewuest you to help me on this
                      Feb 3, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 03, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/67268002 for any queries in this regard.

                      -Anay
                      HDFC Bank Customer Assistance
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                        D
                        durgak03
                        from Mohali, Punjab
                        Jan 2, 2019
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                        Address: Chennai, Tamil Nadu, 600074

                        Hi team,

                        After 6years of being hdfc prime customer, there is a bad experience.

                        On 8th dec, 2018 the fraduelent transaction had happened after changing the atm pin at city union bank atm for the newly received chip based debit card from hdfc bank at chennai (Tamilnadu, india).

                        Fraudelent transaction details:

                        Debited amount - rs. 8610
                        Date/time - on 8th dec, 2018 around 5:30pm ist
                        Proof received - sms message and netbanking account.
                        Complaint number - mump [protected]
                        Reference case number - 8493674
                        Last update - investigation department from banglore told they are deeply analysing and will be refunding on 26th dec, 2018 but no update yet.

                        Dispute form submitted on 10th dec, 2018 but so far amount is not refunded nor the hdfc bank takes any step to keep me posted on progress till jan 2, 2019.

                        Kindly refund at the earliest as 9k is not a small amount of money for a normal middle class person. : (
                        Feb 7, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 02, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                        -Nadia
                        HDFC Bank Customer Assistance
                        Jan 02, 2019
                        Updated by durgak03
                        Hello Nadia, thank you for understanding the perilous concern. I shall wait to hear back on the update from HDFC on 5th jan, 2019.
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                          S
                          sojitra sudhir
                          from Jamnagar, Gujarat
                          Jan 2, 2019
                          Resolved
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                          Resolved

                          Address: Ahmedabad, Gujarat, 382350

                          I have opened PPF account in HDFC bank online . I have saving account in HDFC bank in ahmedabad i applied for PPF for same branch but NetBanking show PPF branch as ANNA NAGAR I CHENNAI . How it possible my KYC AMalso from gujarat based then why branch is not ahmedabad .
                          Please change branch to ahmedabad hdfc ohter wise i will file complaint to cousumer form against hdfc for cheating and misleading to people
                          Regards
                          Sudhir Sojitra
                          Ahmedabad
                          [protected]@yahoo.co.in
                          Feb 6, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 02, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Kindly note that PPF Accounts are maintained centrally and therefore the account branch for your PPF account is reflecting as Annanagar, Chennai. However, please be assured that you can manage your PPF account from any of our branches in India.

                          -Nadia
                          HDFC Bank Customer Assistance
                          Jan 04, 2019
                          Updated by sojitra sudhir
                          How I can transfer PPF account branch from Anna Nagar to AHMEDABAD
                          Jan 04, 2019
                          Updated by sojitra sudhir
                          I can't get any passbook and other joining kit for PPF account why?
                          Jan 17, 2019
                          Updated by sojitra sudhir
                          Personal banker can not receive call.
                          HDFC making customer fool .
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                            V
                            viruksha
                            from Chennai, Tamil Nadu
                            Jan 2, 2019
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600091
                            Website: WWW.HDFC.COM

                            Hi,

                            I had lost my food plus card, i am a cts associate, could you block the card and issue the new card.

                            Also my old card has balance money in that account so could you please transfer the amount to the new card. Awaiting response from the team

                            No proper response from the hdfc bank customer care team. Please resolve this matter asap.

                            Email: viruksha. [protected]@gmail.com
                            Feb 3, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 02, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              A
                              Akhil Bojedla
                              from Bengaluru, Karnataka
                              Jan 2, 2019
                              Resolved
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                              Resolved

                              Address: 560078
                              Website: www.hdfcbank.com

                              1. I made a upi a/c - a/c transfer of rupees 28000/- on 17-dec-2018. The transaction is reversed by the receiver bank. However, i still haven't received the funds back in my account.

                              2. I made a payment to amazon.in on 19-dec-2018 for rupees 12, 299/-. For some reason i returned the item and amazon refunded the payment made via my debit card. The refund was done on 22-dec-2018. Again the amount is not credited to my account. Amazon shared me with a refund reference number as a proof that they did refund from their side and the money is currently stuck with the bank.

                              So a total of 40, 299/- rupees of mine is stuck with the bank and the bank's customer care representatives and employees are least interested in helping me.

                              I raised a complaint with hdfc customer care - no resolution till date
                              Escalated to grievance officer - didn't care to at-least reply
                              Met bank manager - he's got no clue how upi works. Wrote some internal email. Only god knows what happened to it.
                              Wrote to nodal office - didn't care to reply again

                              I tried all the possible channels but with no success. I hope this forum might force them to take some kind action.
                              Feb 2, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 02, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                              -Nadia
                              HDFC Bank Customer Assistance
                              Jan 08, 2019
                              Updated by Akhil Bojedla
                              I did not get any update in the above mentioned time.
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                                A
                                Aishwary_Rastogi
                                from New Delhi, Delhi
                                Jan 2, 2019
                                Resolved
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                                Resolved

                                Address: 560037
                                Website: Payzapp

                                Its been more than 20 days that i am waiting for my refund from jabong. Jabong support informed me that they have successfully transferred the money to payzapp wallet. But its been not credited till now in payzapp. Payzapp support is not picking up the call. I have the bank reference number given by jabong. The refund amount is rs 1210. The bank reference number is[protected]
                                +2 photos
                                Jan 10, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  N
                                  Nitisha Saboo
                                  from Mumbai, Maharashtra
                                  Jan 2, 2019
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                                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1949 without my concern on 1/7/2019. I am not interested about this service and don't want this membership any more. So cancel the membership before deducting the amount because last year i was facing the same issue and my money was not credited back.

                                  Oneassist relationship number : 3269352
                                  Name :- nitisha saboo
                                  Credit card number ending :- 1949
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  I want to cancel all the other services and want my deducted amount back or stop this before 7th so amount will not deduct.
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                                    L
                                    livethedream Ambika
                                    from Mumbai, Maharashtra
                                    Jan 2, 2019
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                                    Address: 560076

                                    Finance charges-retail for rs. 512

                                    After paying more then minimum amount every month more than 500 is deducting from my account. I am not getting any support from customer care last time approx. 1500 deducted unnecessarily from my account and i am not liable for this amount.

                                    Please waive the unnecessarily charges of the amount of late fee and finance charges and credit to my account.

                                    Incase you are not making waiver of the above charges, then i will surrender the credit card which please note

                                    Please do the needful.

                                    Thanking you,

                                    Yours faithfully,

                                    Ambika soni
                                    16th main btm 2nd stage
                                    Sai laxmi pg
                                    Pin-560076
                                    Email. [protected]@gmail.com

                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      hemant23
                                      from Bhopal, Madhya Pradesh
                                      Jan 2, 2019
                                      Resolved
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                                      Resolved

                                      Address: Bhopal, Madhya Pradesh

                                      Sir
                                      My name is hemant chauhan my bank details..
                                      Hdfc bank mp nagar bhopal branch
                                      Account no [protected]
                                      Mo. No [protected]
                                      I am transfer rs.537 to phone pe from mobile no [protected] for number [protected] but amount not credited in receiver account. And as per phone pe status amount is credited to wrong account no. From canara bank last five digits account details is 01533 but ove mentioned account number is not receiver bank account. And it is also not registered with his mobile number. Please check and return the amount in my hdfc bank account.
                                      I am attached receiver account ministatment and also phone pe ticket details
                                      +2 photos
                                      Feb 8, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Jan 06, 2019
                                      Updated by hemant23
                                      I am waiting for your response
                                      Verified Support
                                      Jan 07, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your correct account number in which funds needs to be Transferred, beneficiary bank name & address, Beneficiary name, and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                                      -Nadia
                                      HDFC Bank Customer Assistance
                                      Jan 09, 2019
                                      Updated by hemant23
                                      I am send a bank details by a mail please check
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                                        M
                                        Manish02323
                                        from Bengaluru, Karnataka
                                        Jan 14, 2019
                                        Resolved
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                                        Resolved

                                        incorrectly deduction inter brn cash chg

                                        Address: 560066

                                        I have account in HDFC branch located at whitefield Bengaluru and deposited some cash in the same branch but still you deducted 442.50 rupees on the name of INTER BRN CASH CHG INCL GST. Which is completely illegal deduction.
                                        I deposited in the home branch only so there is no point of deduction on the name of inter branch cash change.
                                        I used to be a fan of HDFC bank but it is clearing my opinion about it so quickly.
                                        br...
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