HDFC Bank Complaints & Reviews

I am an account holder of hdfc bank. My credit expired in december 18. New credit card was issued but i could not collect and same was returned to the issuer. Kindly take necessary action so that i can collect through bank branch at asansol. My a/c no is [protected]. Branch asanso west bengal. My mobile no is [protected] and email is [protected]@rediffmail.com. From ajay kumar shrinet

Hi sir/mam,
I am the customer of your hdfc credit card for last 6 months and my all due paid before the time and all status of your card is excellent even single due is not pending on your card but after that your bank chargey 500rs + 90rs gst it's very disappointed to see that when i paid before my bill due date and my usage is always good after that your bank give this type of regard your customer it's very disappointed so finally i decided to discontinue my hdfc cc so it's very bad experience with you because i suffer like of this type of trouble please waive off that wrong charges otherwise discontinue my card i'll be clear all outstanding of you hdfc card but i mentioned every where, what you did with your valuable customer and services. Because it was very bad experience to see that you charged me wrong charges in my account please waive off that charges otherwise i'll mention every social side my review & experience with all new user to aware like of these services.

Thanks
Regard,
Haider ali
[protected]
[protected]

I have taken money back policy from hdfc life monthly premium of 3202 in the month of nov after the payment i did receive any call or mail from hdfc or policy bazar. Due to this i requested for cancellation over mail even then no call from their end. On nov 19th i called hdfc to cancel then they said policy is issued. I requested not required cancel the policy, after that no calls or no message after continues mails sending to hdfc then fine day message me to fill the documents and send back, but no attachment documents were sent in mail. I again sent mail requesting for documents sp form, neft mandate form. Mean while send premium got deducted rs 3065.

On 18dec that is on last day of lock-in period of policy at 10:30am sent me neft form. I filled and sent immediately but they said money will not be refunded as policy was cancelled after lock-in period.

I have sent mails attached saying i have already sent mail for cancellation and i have not received documents from their end.

Then they came saying we have sent ur case to concern department wait for reply.

I have looped amitab chaudhary., but the mangement is so worst and irresponsible they do care.

Today is jan 5 till not no clarity wether i will got money back or not, i lost money around 6000+ so my request to all please never go with hdfc & policy bazar and be like me.

Thanks,
Shaik mastan

Dear sir/madam,

Subject : your credit card application reference no. 18l[protected]s2

Thank you for your interest in hdfc bank international credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

We would be pleased to provide any other assistance/service that you may require.

Thank you once again.

Assuring you of our best attention at all times

This is an automatically generated email, please do not reply

Please note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application. Any financial/non - financial liability arising due to the same would not be borne by the bank.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2401 without my concern on date:31/12/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-
One assist relationship number: 3444620

Plan name: enhanced wa privilege single plan
Name :- sukumaran k m

I have called multiple times to hdfc customer care and i was either been given wrong information, wrong expectations on or been hung up on.

Issue : i have moved from bangalore to pune and i lost my debit card last month and requested hdfc for a new card. Because i don't stay in the bangalore address anymore i asked them for possibility of sending the card to the nearest branch. They have taken my request to send the card to the nearest branch in pune but sent it back to bangalore address. I have called up for this again and again and they have again taken the re-direction request. And now i am hearing that they don't have a progress or can't track the current card status whereas one customer executive had told me that it has been sent to the nearest branch already. Different customers give different answers or modify the answers to satisfy me but never give the right information. They have also told me that i could take an instant debit card which will not cost me anything and it will be valid till i do 1st transaction from my permanent card. When i walked to the branch it was quite the opposite what i heard. It seems that card is the actual permanent card and it is chargeable. I have requested for a manager call many times it was either denied. I was either transferred to a different team or was hung up on.

I am very disappointed with the kind of service i received from hdfc since the last one month or so.

If somebody is going to take ownership of this case please email me.

Regards,
Vineela.

I am holding my salary savings account since 01/07/2017 in HDFC Bank Andheri Branch - Mumbai. Subsequently was offered credit card on 01/07/2017. Against this card, I made purchases of rs. 3000. On 15/09/2018 I cleared all the dues/outstanding and submitted the card closure form in Panvel and Mahape Branch by physically visiting the branch. We also had received the acknowledgement of card closure, and the card is displayed as In-Active in my account.

The first time we had to visit 2 branches just to close one single credit card. Now the bank should have de-linked my savings account from my credit card account.

But again the bank has linked another credit card which we were neither applied nor delivered to us (as seen from the system of HDFC Bank, some other credit card which we have never received copy enclosed). When contacted with customer care of the credit card department, I was told that these are my financial charge (1100 rs), even if no transaction has taken place and no credit card has been delivered to me. This was the 3rd time I personally visited the Brank.

When I applied for a housing loan in one of the nationalized banks, they issue sanction letter, but when they verified my CIBIL score, it is severely getting affecting due to these FRAUDULENT credit card and financial charges of 1100rs which HDFC is levying on me every now and then. (No fault of me)

Even after clearing dues against second FRAUDULENT card on 15th Dec'2018, and submitting the card closure form in 3 branches viz Mahape Branch, Vidyavihar Branch and speed post to Chennai Branch (Copy enclosed). I had to visit again at 3 branches to close the fraudulent card. But still, on 04/01/2019, I can see the charge against my credit card of 3rs and the card is still active affecting the CIBIL score.

Because of your careless and lethargic attitude and deliberate attempt to mental torcher, I have got no other option but to go to the court because nobody is guiding us properly.

WHEN HDFC BANK HAVE TO SELL THEIR CREDIT CARDS ANYWHERE, THERE WILL BE YOUR EXECUTIVE OR PERSONAL BANKER TO HELP. BECAUSE IT IS IN YOUR INTEREST. BUT WHEN WE HAVE TO CLOSE THE SAME, THEN EVERYTHING IS ONLINE/CONTACTING CUSTOMER CARE WHICH NEVER CO-OPERATES (BECAUSE YOU HAVE MADE YOUR SYSTEM LIKE THAT, SO THAT YOU CAN PROTECT YOUR OWN INTEREST AND YOU ARE NOT BOTHERED ABOUT PEOPLE'S HARD EARNED MONEY. BECAUSE OF YOUR IRRESPONSIBLE ACTS, MY CIBIL ACTION IS GETTING IMPACTED/DETERIORATING INSTEAD OF IMPROVING.

YOU ARE REQUESTED TO CLEAR THE MATTER AS EARLY AS POSSIBLE AND WRITE OF LETTER OF APOLOGY SO THAT MY HOUSING LOAN CAN BE FURTHER PROCESSED.

REQUEST YOU TO KINDLY LOOK INTO THE MATTER PERSONALLY AND CLOSE, DE-ACTIVATE, DE-LINK ALL THE CREDIT CARD WHICH ARE LINKED TO MY SALARY AND SAVINGS ACCOUNT.

Hi team,

Please look into below issue.

I have loaded 5000 rs into my account from my card and have seen the failure message after this. I see that the amount is debitted from my credit card but is not reflecting on the payzapp balance and also could not see the update in the recent transactions.

I need my money to be loaded on payzapp or should be refunded to my credit card.

This is priyanka, my payzapp account mobile no:[protected]

On january 4th i tried to add an amount of 4100 to my payzapp wallet with credit card.

Amount is debited from my credit card. But not credited in my payzapp wallet.

Please check my transactions once and revert the amount to payzapp wallet or credit card.

Customer care is not responding.

Hi, this is Piyash Mitra. I have an HDFC account in which the amount is been marked hold, please resolve this, as I am having problem with this.. I hope you will resolve it asap.
I was credited an amount of 10k in my account today ( 4th January 2019)
I want you to resolve this problem asap.. Thanking you

Amount of rs. 6000/- (Through hdfc atm card in sbi atm), dispute on 12th nov'18 at sbi atm at mgm hospital opp. Warangal after that i informed to hdfc customer care center and nearest police station of mattawada, warangal-dist.

1. After that hdfc bank risk control team asking the some of documents, i arranged the same except police compliant copy (Fir copy),

2. This police compliant copy (Fir copy) to ask the police station they are not respond. They inform we are find out the crime person after that we will give the police compliant copy (Fir copy)
3. Hdfc customer care persons are informed to me with out police compliant copy (Fir copy) we cant do anything.

As per above police persons and hdfc customer care persons both are not responding from last 2 months. So please suggest how can i get the dispute amount of rs.6000/-.
I humble request you to please help me.

Dear sir/madam,

I am alok balkishan, two years ago, i was working in any private company. They opened my salary account in hdfc bank. I leave that company after one year. My company staff said that it was salary account it will close automatically but it still open. I got a sms of rs.600 min. Balance charges.
When i go to my nearest hdfc branch, the bank staff said that it has delhi branch u have to visit that branch to close the account. Before close ur account u have to pay ur pending rest amount approx ten thousand. My home branch has very far from my current address. I am not able to pay this amount.
Pls do needful

Account details are below
Bank name : hdfc bank ltd.
Account name: alok balkishan
Account no.:[protected]
Account opening date: 11/07/2015
Branch name & address: h-7, green park extention, delhi

Regards
Alok balkishan
Contact no. [protected], [protected]
Email id: [protected]@gmail.com

I had got a call from bank executive for personal loan, since i already had d personal of icici, i thought doing balance transfer from icici to hdfc as interest rate will be reduced. Initially i was asked for my documents and after background verification, a hdfc bank executive was sent to my home to collect 3 blank in name of hdfc bank and to sign a agreement which was blank. I refused to sign on the blank agreement as mentioned in instruction on the agreement front page.

Later after some i got sms that my loan is approved as got loan account no. (Without signing the agreement). And informed to the same. Again a the hdfc bank executive came to get the d agreement signed. Since there was 5000 rs more than the actual balance transfer i refused again to signed and now requesting to stop the further process of loan. But now they asking me cancellation fee of 5000, without i agreeing or signing the any agreement/form.

Please help on that how can they charger me that cancelation fee before i sign any agreement/formality of the loan.

Regarding above your staff at panipat office name mrs. Sarabjeet kaur. I visited yesterday in your panipat office at about 3.45 p. M. And ask for my policy status. But she never request me to sit nor she told me about my policy. Again she forced me to leave the office immediately. I am very shocked about the behave of that madam. So i request you to trained your staff for making polite relation with the customers.
Thanks
Sunil khurana
Advocate

Sir, myself purnima garg having regalia credit card ([protected]) recieved bill of amount 2170 rs... I didn't use this credit card for a single rupees... Then how can bank arise this bill of such amount... I am not able to understand.. This is very irrensposible attitude of bank towards customer... Sales man told me that this is lifetime free of charge then how this bill arise... Kindly resolve this issue as soon as possible and maintain the image of bank.

Hi
I have purchased an iphone 8 plus from imagine store on may 3rd 2018. I was told to get a cashback rs 10000/- after 6 months. Now 11 months have gone but still i did not get any cashback. I went to the consumer loan office in indiranagar bangalore and they have given me the contact number of the sales executive +[protected]. She talked to me once and told she will look into this matter and give me a call back 2 days back. Neither she called me back since then nor she is picking up my call.

I have salary account in hdfc bank. I will even change that account.

Consumer durable loan id [protected]

Amrita das
[protected]

Don't invest in hdfc products, they will speak to you very politely when you will buy a policy. Afterwards you will get no response to your queries about your policy fund value, hidden charges etc. You will have to run behind them again & again. They will sell the policy without informing you the actual charges & later on you will come to know that there are many hidden charges due to which your policy fund value is not appreciating. Better not to go with these kind of companies whose main purpose is to loot customer hard earned money. Beware.

Dear adita puri sir

I am the customer of our bank. I take the personal loan in your bank my loan application is accept. Quote ref. No. Is 63258157. Sir much time to received this massage but until i have no received the amount. I am army man.
Dear sir please take the action and resovle my issue. My moblie no. [protected], [protected].

Regards
Somvir

In 2016, i joined a company which opened my salary account in hdfc bank. Later i left the company. Now, the hdfc bank is charging me the non-maintainence charges and i opened the account through mobile banking it shows me a negative balance of rs -9038.81. There is even no mention of these deductions in the account statement. I will not pay this negative balance. Please help me close my account asap.

Hi sir i got a call from hdfc for upgradation of my hdfc card credit limit. They asked me to for verification. Intially i didn't believe but they shared me my address mail id everything. I got otp from hdfc only. After i sharing otp they did unauthorised transition 8739 on 28th dec 2018. After that they retrieved message also. How it is possible without my consent. How they are getting my personal details. I sent a mail to you people. No use please help me