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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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P
piyash mitra
from Hyderabad, Telangana
Jan 4, 2019
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Address: 122001

Hi, this is Piyash Mitra. I have an HDFC account in which the amount is been marked hold, please resolve this, as I am having problem with this.. I hope you will resolve it asap.
I was credited an amount of 10k in my account today ( 4th January 2019)
I want you to resolve this problem asap.. Thanking you
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    Rathnakar Komalla
    from Hyderabad, Telangana
    Jan 4, 2019
    Resolved
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    Address: 506007

    Amount of rs. 6000/- (Through hdfc atm card in sbi atm), dispute on 12th nov'18 at sbi atm at mgm hospital opp. Warangal after that i informed to hdfc customer care center and nearest police station of mattawada, warangal-dist.

    1. After that hdfc bank risk control team asking the some of documents, i arranged the same except police compliant copy (Fir copy),

    2. This police compliant copy (Fir copy) to ask the police station they are not respond. They inform we are find out the crime person after that we will give the police compliant copy (Fir copy)
    3. Hdfc customer care persons are informed to me with out police compliant copy (Fir copy) we cant do anything.

    As per above police persons and hdfc customer care persons both are not responding from last 2 months. So please suggest how can i get the dispute amount of rs.6000/-.
    I humble request you to please help me.
    Feb 9, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 04, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your account no, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
    A/c No. [protected]

    Transaction Details:
    Date : Narration Chq./Ref.No . Value Date Withdrawal Amt.
    12/11/18 NWD-485446XXXXXX5229- [protected] 12/11/18 6, 000.00
    [protected]WARANGAL
    Rathnakar Komalla's [Complaint's author] reply, Jan 9, 2019
    A/c No. 50100013717440

    Transaction Details:
    Date : Narration Chq./Ref.No . Value Date Withdrawal Amt.
    12/11/18 NWD-485446XXXXXX5229- 0000831616032553 12/11/18 6, 000.00
    07952621-WARANGAL

    Contact No :9059880581
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      A
      alokverma7744
      from Noida, Uttar Pradesh
      Jan 4, 2019
      Resolved
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      Address: 122002

      Dear sir/madam,

      I am alok balkishan, two years ago, i was working in any private company. They opened my salary account in hdfc bank. I leave that company after one year. My company staff said that it was salary account it will close automatically but it still open. I got a sms of rs.600 min. Balance charges.
      When i go to my nearest hdfc branch, the bank staff said that it has delhi branch u have to visit that branch to close the account. Before close ur account u have to pay ur pending rest amount approx ten thousand. My home branch has very far from my current address. I am not able to pay this amount.
      Pls do needful

      Account details are below
      Bank name : hdfc bank ltd.
      Account name: alok balkishan
      Account no.:[protected]
      Account opening date: 11/07/2015
      Branch name & address: h-7, green park extention, delhi

      Regards
      Alok balkishan
      Contact no. [protected], [protected]
      Email id: [protected]@gmail.com
      Feb 12, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 04, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance is required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7.

      -Nadia
      HDFC Bank Customer Assistance.
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        S
        Shreyas K
        from Chennai, Tamil Nadu
        Jan 4, 2019
        Resolved
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        Address: Bangalore, Karnataka, 560054

        I had got a call from bank executive for personal loan, since i already had d personal of icici, i thought doing balance transfer from icici to hdfc as interest rate will be reduced. Initially i was asked for my documents and after background verification, a hdfc bank executive was sent to my home to collect 3 blank in name of hdfc bank and to sign a agreement which was blank. I refused to sign on the blank agreement as mentioned in instruction on the agreement front page.

        Later after some i got sms that my loan is approved as got loan account no. (Without signing the agreement). And informed to the same. Again a the hdfc bank executive came to get the d agreement signed. Since there was 5000 rs more than the actual balance transfer i refused again to signed and now requesting to stop the further process of loan. But now they asking me cancellation fee of 5000, without i agreeing or signing the any agreement/form.

        Please help on that how can they charger me that cancelation fee before i sign any agreement/formality of the loan.
        Feb 8, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 04, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Please write to [protected]@hdfcbank.com with your Loan application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Bejoy
        HDFC Bank Customer Assistance.
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          S
          Sunil 12
          from Ludhiana, Punjab
          Jan 4, 2019
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          Resolved

          Address: Panipat, Haryana, 132103
          Website: www.hdfclife.com

          Regarding above your staff at panipat office name mrs. Sarabjeet kaur. I visited yesterday in your panipat office at about 3.45 p. M. And ask for my policy status. But she never request me to sit nor she told me about my policy. Again she forced me to leave the office immediately. I am very shocked about the behave of that madam. So i request you to trained your staff for making polite relation with the customers.
          Thanks
          Sunil khurana
          Advocate
          Feb 13, 2019
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Verified Support
          Jan 12, 2019
          HDFC Life Customer Care's response
          Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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            P
            purnima87
            from Sawai Madhopur, Rajasthan
            Jan 4, 2019
            Resolved
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            Resolved

            Address: Sonbhadra, Uttar Pradesh, 324008

            Sir, myself purnima garg having regalia credit card ([protected]) recieved bill of amount 2170 rs... I didn't use this credit card for a single rupees... Then how can bank arise this bill of such amount... I am not able to understand.. This is very irrensposible attitude of bank towards customer... Sales man told me that this is lifetime free of charge then how this bill arise... Kindly resolve this issue as soon as possible and maintain the image of bank.
            Feb 4, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 04, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience. Please share the last four digits of your credit card number, registered mobile number, and e-mail id, to enable us to resolve the issue. You may send the details to: [protected]@hdfcbank.com Thank you.

            -Nadia
            HDFC Bank Customer Assistance
            Gyser Triping at Intervals n Starting Problem
            I left my job for this reaseon i unale to continue payment due to some medicail issues I want to settalment all the loan account continue with HDFC bank request ypur help please contact with me @[protected]
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              অমৃতা দাস
              from Bengaluru, Karnataka
              Jan 4, 2019
              Resolved
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              Address: Bangalore, Karnataka, 560076

              Hi
              I have purchased an iphone 8 plus from imagine store on may 3rd 2018. I was told to get a cashback rs 10000/- after 6 months. Now 11 months have gone but still i did not get any cashback. I went to the consumer loan office in indiranagar bangalore and they have given me the contact number of the sales executive +[protected]. She talked to me once and told she will look into this matter and give me a call back 2 days back. Neither she called me back since then nor she is picking up my call.

              I have salary account in hdfc bank. I will even change that account.

              Consumer durable loan id [protected]

              Amrita das
              [protected]
              Feb 9, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 05, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Please share the scanned copy of the invoice slip/charge slip on [protected]@hdfcbank.com for further investigation.

              -Nadia
              HDFC Bank Customer Assistance
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                R
                Rahul34me
                from Chennai, Tamil Nadu
                Jan 4, 2019
                Resolved
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                Address: New Delhi, Delhi, 560077
                Website: www.hdfclife.com

                Don't invest in hdfc products, they will speak to you very politely when you will buy a policy. Afterwards you will get no response to your queries about your policy fund value, hidden charges etc. You will have to run behind them again & again. They will sell the policy without informing you the actual charges & later on you will come to know that there are many hidden charges due to which your policy fund value is not appreciating. Better not to go with these kind of companies whose main purpose is to loot customer hard earned money. Beware.
                Jan 6, 2019
                Complaint marked as Resolved 
                I got a detailed mail from HDFC life regarding my policy. So I am good at this point of time.
                HDFC Life customer support has been notified about the posted complaint.
                I recived this massage today morning.Dear Customer Mandate reference no: HDFC[protected] issued to HDFC LIFE with value Rs. 60000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

                Please let me know what is this...
                HDFC Life Customer Care's response, Jan 8, 2019
                Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.
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                  A
                  Ankur Dagar
                  from Gurgaon, Haryana
                  Jan 4, 2019
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                  Address: Jhajjar, Haryana, 124103
                  Website: [email protected]

                  Dear adita puri sir

                  I am the customer of our bank. I take the personal loan in your bank my loan application is accept. Quote ref. No. Is 63258157. Sir much time to received this massage but until i have no received the amount. I am army man.
                  Dear sir please take the action and resovle my issue. My moblie no. [protected], [protected].

                  Regards
                  Somvir
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Y
                    Yogesh Mehmi
                    from Jaipur, Rajasthan
                    Jan 4, 2019
                    Resolved
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                    Resolved

                    negative balance in my account solely due to non-maintenance charges

                    In 2016, i joined a company which opened my salary account in hdfc bank. Later i left the company. Now, the hdfc bank is charging me the non-maintainence charges and i opened the account through mobile banking it shows me a negative balance of rs -9038.81. There is even no mention of these deductions in the account statement. I will not pay this negative balance. Please help me close my account asap....
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                    A
                    ASHokiop
                    from Hyderabad, Telangana
                    Jan 4, 2019
                    Resolved
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                    Address: Hyderabad, Telangana, 50081

                    Hi sir i got a call from hdfc for upgradation of my hdfc card credit limit. They asked me to for verification. Intially i didn't believe but they shared me my address mail id everything. I got otp from hdfc only. After i sharing otp they did unauthorised transition 8739 on 28th dec 2018. After that they retrieved message also. How it is possible without my consent. How they are getting my personal details. I sent a mail to you people. No use please help me
                    Feb 5, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 05, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have reviewed your comments and request you to send us the duly filled and signed form which is available in our website under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      J
                      Janesville
                      from Aizawl, Mizoram
                      Jan 3, 2019
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                      Resolved

                      Address: Dimapur, Nagaland, 797112

                      Dear sir
                      It’s been only one month that in my account the balance is showing negative balance and they have deducted my 4000 money also. My previous company they have open this account for me. Now i’m frustrated with your service please refunded my money and close my account. Kindly do the needful as soon as possible.
                      Thank you
                      Hongsa james chang
                      [protected]
                      Feb 5, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 05, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                      -Nadia
                      HDFC Bank Customer Assistance
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                        A
                        anubhav kashyap
                        from Sardulgarh, Punjab
                        Jan 3, 2019
                        Resolved
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                        Resolved

                        Address: Dehradun, Uttarakhand, 248142

                        I am using hdfc credit card since a long time but havent misouts any payments.. But due to some circumstances i m not able to pay even the minimum amount.. I asked them to convert my outstanding into simple emi.. But they refused and asked me to wait as and when the offer will come they will give it to me.. But by that time i will got bankrupt by high roi of credit cards..
                        They people even have this much courtesy as i m approaching them it means i got some huge inability to pay the bill.. I m not such type of person who misouts on the payments...
                        You people just dont know the problem when someone faces the financial crisis how it feels.. It just feel to just be out from this world.. But we cant as people behind us, we always think about them.. So i request the banking system that you have given me this credit limit becoz i deserve it.. But now due to some problem i m not able to pay them back.. You people have to help me to get out of this.. I m just asking you people to just make simple emi of my outstanding, and you are not helping me on that.. So let me know what should i do..
                        Feb 8, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 04, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We wish to clarify that we offers like Smart EMI conversion, Insta loan, Balance Transfer, etc., will be available on the card account from time to time basis the usage and payment pattern on the card account and the same is not a standard product offering. Currently, there is no offer for EMI conversion on your card account. Hence we regret to inform you that we are unable to accede to your request for conversion. However, we request you to check with the merchant at the time of transaction for offer availability. You have an option of effecting a payment of just the minimum amount due on or before your payment due date. You can revolve the balance of your outstanding. You can effect payments for the same according to your convenience by paying the prevailing interest rate on the outstanding amount. In view of the above, we request you to continue using your HDFC Card and make your shopping and entertainment more pleasurable and convenient.

                        -Nadia
                        HDFC Bank Customer Assistance.
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                          T
                          tilak raheja
                          from Yamunanagar, Haryana
                          Jan 3, 2019
                          Resolved
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                          Resolved

                          Hi.
                          I have taken a credit card applied through hdfc sales person Mr Yogesh.
                          On first day he promised that there is no charges at all like annual charge or subscription charge or no minimumm purchase.
                          Now, just 2-3 months have been passed and Rs 1000/- charged as subscription fee and it will be charged every year ( inforned by customer care of hdfc ccd.
                          HDFC STAFF IS MIS SELLING THE PRODUCT WHICH IS NOT GOOD.

                          Please resolve and reverse the fee

                          Regards
                          Tilak Raheja
                          [protected]
                          Feb 14, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 05, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We wish to clarify that your Diners Club Miles credit card has been issued as a priced card and in view of the same, the fee of Rs.1000.00 is applicable as per the product feature. To be eligible for the renewal fee waiver, you are required to meet a spend threshold of Rs.100000.00 within a year. You may view the features and benefits of the credit card by logging into the following link: https://bit.ly/2OD9ylV

                          -Nadia
                          HDFC Bank Customer Assistance
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                            dhamudiran
                            from Bengaluru, Karnataka
                            Jan 3, 2019
                            Resolved
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                            Resolved

                            Address: 560037
                            Website: www.hdfcbank.com

                            One of the hdfc bank Representative approached me 10.99 interest rate and also there's no processing fees for top-up loans. i requested to process the top-up loan 3.5 lakhs. i have asked to send about loan amount, interest rate& other charges but they told after 10 days only you will get the welcome mail from hdfc bank but still not received. i have received the loan amount. after few months i didn't tracked that mail, then i have checked with customer care about my loans interest rate 13.99, processing fees 5000 and insurance 7000 they charged without discussion with customer
                            Jan 4, 2019
                            Complaint marked as Resolved 
                            Name who login my loan Application form- [email protected] Contacted Persons: Thara -8618622024 There any mail communication with HDFC bankers.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jan 04, 2019
                            Updated by dhamudiran
                            Name who login my loan Application form- Ashraf.[protected]@mymoneymantra.com

                            Contacted Persons: Thara -[protected]

                            There's no any mail communication with HDFC bankers.
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                              S
                              sanjib003
                              from Gurgaon, Haryana
                              Jan 3, 2019
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                              Address: Kolkata, West Bengal, 700136
                              Website: www.hdfcbank.com

                              My account no. [protected]

                              Hdfc back is not refunding my money for last 3 months or so. I bought some items from Amazon online using my debit card but when I got a refund upon my return of items, they still managed to get the money keeping the account open even though I requested for closure and even after the confirmation that they closed my account but not issuing me the money back, even though I got all the SMS regarding the refund through transaction reversals.

                              I have already raised a complaint 2 months back and it is now under HDFC Principal Nodal Officer. The reference number of the same is 'HBL=[protected]'

                              Thanks,

                              Sanjib Ghosh.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                sukhwant gill
                                from Yamunanagar, Haryana
                                Jan 3, 2019
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                                Address: 135002

                                DEAR SIR I m having crop loan in u r bank for the last ten years or more and I m regular good customer o[censored] r bank u can check from my records but on 19 December 2018 I went there to show my pan card for upgradation but your employes said that this pan card does not match so I suffered I again went on 3 january 2019 this time again he refused but I asked the girl sitting next to manoj main branch yamuna nagar she said it is ok but this manoj gave me sleepless night my account no is [protected] my crop loan account
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jan 03, 2019
                                Updated by sukhwant gill
                                DEAR SIR I m having crop loan in u r bank for the last ten years or more and I m regular good customer o[censored] r bank u can check from my records but on 19 December 2018 I went there to show my pan card for upgradation but your employes said that this pan card does not match so I suffered I again went on 3 january 2019 this time again he refused but I asked the girl sitting next to manoj main branch yamuna nagar she said it is ok but this manoj gave me sleepless night my account no is [protected] my crop loan account
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                                  T
                                  tsaravanan93
                                  from Chennai, Tamil Nadu
                                  Jan 3, 2019
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                                  I have closed my hdfc fastag account on 17th november via call and the agent informed me that i will receive the dd in 20 days. Still now i did get any respose and i have called them again and again, they infomed me to mail to the concern team with the mail id they have provided.. I have mailed them more 5 times with reminders, but i dint get any response from them. I have never seen these poor response from them and they are not providing me any escalation poc as well.. I dont know what to do : (
                                  Dear Customer,

                                  Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  tsaravanan93's [Complaint's author] reply, Feb 22, 2019
                                  HI Manoj,

                                  I have mailed multiple times to the mail id you have mentioned, but i got no response until now (not a single reply in last 3 months). I am following it up weekly and am tired calling them.

                                  Please let me know whom we need to escalate.

                                  Thanks,
                                  Saravanan Thangavelu
                                  tsaravanan93's [Complaint's author] reply, Feb 22, 2019
                                  Hi Manoj, Where can i reach the Fastag team other than the customer support.
                                  tsaravanan93's [Complaint's author] reply, Mar 18, 2019
                                  Manoj, I have mailed multiple times i didnt receive any updates - No mail reply, no phone call . what should i do now?

                                  Thanks,
                                  Saravanan Thangavelu
                                  Ad for Telangana government and GMR is announced that there is no toll charges for January 13th 2019 to 16th Jan 2019 but I charge it twice on 13th kindly revert back my payment.
                                  Regards,
                                  Bompally venu,
                                  [protected].
                                  Rcvd mail mentiond that over due, pl send me a detailed transaction statement
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                                    A
                                    ankita sabharwal
                                    from Noida, Uttar Pradesh
                                    Jan 3, 2019
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    Its been continously 3 rd day i have tried to speak to customer care executive, but have not been able to despite multiple attempts.
                                    You guyz have pathetic service.
                                    I m in urgebr need of cheque leves and i made a requeat 5 days back and i dint got any reference no, aftwr that i tried doing through miss call process, by which i got the reference no but then again today i got a msg that tour request has bot been process.
                                    Have visited one of your branch in noida, pathetic staff. 1st of all there is only few people to help.
                                    And those few people are not interested to help.
                                    Feb 4, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 04, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    The cheque book for your account is sent to your home branch on 01/03/19 by Sky man air express courier vide AWB no.2217314. You may visit the branch along with your photo id proof after 4 working days to collect the cheque book. Branch Address: HDFC BANK LTDBK-11, SECTOR I NOIDA UTTAR PRADESH Branch Timings 09:30 am - 03:30 pm.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Not getting otp for net banking in time.
                                    kuricom's reply, Dec 29, 2018
                                    Instead od sending otp by sms sending voice message which is not at all clear.
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                                      P.vishnu Rathan
                                      from Bengaluru, Karnataka
                                      Jan 3, 2019
                                      Resolved
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                                      Resolved

                                      Address: Thanjavur, Tamil Nadu, 613004

                                      Fore closing of my car loan. Since i would like to close my car account with you. Due to my personal reasons i would like to closing my account nd ready py full mount. Hope that s per the rbi guidelines i need not to py foreclosing charges from you. Her with i have noted the link of rbi notifications for not paying foreclosing charges for loans. When i have noticed your website of hdfc for foreclosing, you r mentioned here you re not collecting foreclosing charges from your customer.
                                      Feb 4, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 04, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are unable to find your account details. Request you to write to [protected]@hdfcbank.com mentioning the loan account number, to enable us to check and assist further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Hi i have done 4 transaction of 600 mobile bill rs 3000 for airticket and rs 8000 for hotel booking but havent recieved any cashback yet
                                      Hdfc bank employee cheating my cheque miss use Love Preet Singh phone n [protected] live from Ganga nagar
                                      Satnam singh 26 ff's reply, Dec 29, 2018
                                      I am very desturb from bank
                                      I am unable to use new debit card.
                                      I am trying to contact customer care but my no not connected.request you to please help me
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