HDFC Bank Complaints & Reviews

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr006679. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 7 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

First of all i work in a reputed it sector in security and compliance dept. So, i very well can feel that the hdfc's security infrastructure is not that secure at all. There were a few transactions on my account from mutual funds, which were unauthorized by me recently due to signature mismatch in cheques. If they can process a cheque with an invalid signature, anyone can forge their signaures and even documents and hdfc wont care about it. They are just trying to make people believe they are edgy but not truly. Despite various phone calls and emails, hdfc is pretty unresponsive and cannot comprehend the weight of this issue. I would strongly recommend people not to use hdfc as their savings account if you are really concerned about the security.

Hi, on saturday i tried to withdraw rs. 500 from indusland atm with hdfc debit card in jaipur, but my transaction failed showing "last transaction cancelled" but amount has been deducted from my account and has not credit yet. Kindly do the needful and what to do.. I am waiting for my refund but still i didnt get. I tried to contact atm toll free nu but my call disconnected every time. So please help me

Yesterday i had booked round trip on go ibibo app through mobile i already selected the correct detail by date, but i got the wrong tickets from go ibibo, i want a refund
1. I want a ticket amd to del on date 23.11.2017 - but date wrongly generated 26.11.2017
2. I want a return ticket del to amd to date 26.11.2017 - but date wrongly generated 23.11.2017

I have transferred rs. 5, 000/- from payzapp account to my banck a/c. [protected] on[protected]. It was deducted from my pazyapp account but not credited to my bank account. My transaction id is[protected]fj71iy. I am unable to reach the customer care no [protected]. Please advise when the amount will be refunded.
My payzapp registration mobile number is [protected].

I applied for credit card in hdfc bank after 1 week i got a credit card money back with 50000 limit but my credit card was debited rs900 on 26th october 2017 which i uploaded below as image

I did no opt for any health insurance policies..

But on 26th october my credit card was debited rs900.. So kindly resolve this issue & so kindly refund my money back

Thank you

Hi team,
I have a payzapp account with mobile number [protected]. On 22nd oct 2017 i was transferring a rs. 5000 from my payzapp wallet to my bank account ([protected]). But it was not transfered with attached message (Notification with date 22nd oct 2017). The money nither credited to my bank account nor showing in my payzapp wallet. It is very urgent to get the money refunded to payzapp on priority. Request you to do the needful asap.

Thanks and regards
Samrit

I purchased a product on flipkart and cancelled it in order to get another product but i am unable to do so as the previous amount is yet to be refunded back to my account. They said it would take 2 days to process it and i am fedup of sending emails and trying to call customer care. One person said it would be done yesterday by midnight but it is still not done. This is the worst service provider i have come across and they are so slow in processing such things in a timely manner. Even when i was trying to raise a complaint, it mentioned that they will take 10 working days to respond? What the hell? By the time they refund it, all the sales and everything would have gone and this whole running around to get things in time will be for nothing. Pathetic. I will definitely shift to another service provider which is better than hdfc.

Hdfc credit card — cancellation of one assist membership.
I am a hdfc bank credit card holder. I dont need one assist membership please deactivate from my credit card number ending with 2597. I am not interested about this service and don't want this membership. So cancel the membership asap.

Oneassist relationship number : 2987046
Name :-mayarngam sowungnao
Mobile no. :- [protected]
Credit card number ending :- 2597

Hi, Iam Ravi, on 23rd Oct 2017 transfered 5000 rupees from my icici credit card to axis bank account .but amount not transferred .in transaction history it shows success .when I tried to call centre always get busy please solve this problem.
I need money emergency .
Payzapp account.no : IN[protected]
Mobile no : [protected]
Mail: rajee.[protected]@gmail.com

Dear sir,

One of your representative had given me a credit card with assurance that it is not chargeable (Means life time free).

Life time free means no charge at all. Now i got msg that my account will be debited for rs 590 towards payment of hdfc
Bank credit card.

Ending 6776 on 07/10/2017. You cheated on me. First of all i am not gonna pay this kind of charge. Your representative making customer to saying lies and cheated with them. They never any kind of help to their customer.


Please give me cash back to my a/c.

My account no:[protected]

My credit card no: [protected]

Your customer

Vivek shah

I have applied for loan of 1.5 lacs and it got rejected and I think this is not the big amount to get rejected. I need this loan for some repayment of credit card and repaying this loan is not difficult for me as well because I earn 22k and monthly instalment is 5000 but credit card is charging me high interests that’s why I want to repay it in one go but this is really disappointing rejecting such a less amount of loan.

Manila kundara
Mobile [protected]
Application no. 51497477

Dear Sir/mam,

I have a account with Hdfc bank ltd, I pay monthly Emi to Bajaj finance with ecs from Hdfc bank I regularly pay emi to Bajaj finance by cash or online because I am poor and my financial status is down from last 4 or five months, in this October month I checked my Hdfc bank account and suddenly I shocked to see my account in minus condition, I call to customer care of Hdfc bank and visited my nearest branch for the issue and complain them but they are not solving my problem, and told me that my amount will be return automatically, today my Tds deposited in my account from income tax department but my account balance is not credited with same amount and it is deposited with the deduction of minus amount.. So I humbly request you that plz take a action against this bank.. I belong to a poor family sir/mam plz...

I have setteled the foreclosure amount in the month of march 2017 but still now my cibil status shows me that i have not paid the amount yet I have send my photo copy of the evidence so please issue us the settelement letter immediatly because i cant get my loans granted by the bank there is no responsibiity through your staffs I want NOC letter from your side its very urgent...

Had made transaction dated[protected], 15:34 Txn ID:[protected]pU53gO2 Amt : 5000/-, Transaction was successful but the amount dint get credited into my bank account. I have tried contacting Payzapp customer care enormous times but I was unable to reach them as the number is always busy. I have written a complaint on the official website too but its gone in vain. Its been 3 days and I dint even get a reply. Please help me with this.

Regards,
Vamshi Mohan

I had created account in hdfc for salary account 7month before, after 2 month i left that company and no salary credited to that account. Now am having negative balance of -1416 in (Saving account) [protected]. Kindly change saving account to salary account. Please do clearance of negative balance -1416

I hope required action should be taken from hdfc bank....

I have made payment from payzapp on 23-Oct 2017 money successfully added into payzapp and wallet and when I was transferring to my account it showing successful but still not credited in to my account, I wrote mail but always same reply from there and there is no contact number to speak with someone, I'm very frustrated, I'm in a big problem with family I don't have money to survive
Please help me it's my humble request...
I'll never use this worst app
Rahul kumar
[protected]
[protected]@outlook.com

I have transferred 6000. 5000 once & latter 1000 from credit card to payzapp account & same amount 6000 was transferred to my bank account on 23 oct but the amount was not credited to my bank account & i couldn’t see that amount in payzapp account. Tried calling customer care but couldn’t reach.. Raised a complaint on issue on 23 oct still i haven’t received any response from customer care executive & ticket no for the coming paint was'ticket=070-198

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2680 without my concern on date:20/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 2952616
Name :- vikash kumar
Credit card number ending :- 2680

Don't buy any chennai silk vouchers - careful - hdfc and chennai silk cheating

Complaint number:6019559 - hdfc credit card
Complaint done while doing the billing - hosur chennai silks.

I have received 16 (16*500=inr 8000) rewards 360 coupons from hdfc credit card. 11 vouchers are no issues.5 vouchers chennai silk not accepted which hdfc provided. Those 5 vouchers are with me. I have complaint wirh hdfc credit card. They are not solved the issue. See their answer below.

His is in continuation to our interim response dated september 21, 2017 regarding your hdfc bank credit card.

On receipt of your e-mail, we have taken a detailed review with the concerned department and we wish to re-affirm that as per the manufacturer's confirmation all the codes are redeemed in the merchant places and since the codes had been provided only to the customer without knowing the codes the redemption of voucher codes was not possible.

We earnestly seek your understanding in this regard.
Kindly note the query reference number for this e-mail: [protected]

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation.

We are committed to continuously enhance our customer experience by providing more value for our products and services. Towards enriching our customer experience, we provide best in class digital solutions through netbanking / mobile banking and payzapp.

Payzapp puts the power of banking directly in your hands. Shop online, experience hdfc bank smartbuy, send money to any one in your phone book, bill payments, mobile / dth and data card recharge in just one click. Hdfc bank payzapp is currently available for download from google play store, only for hdfc bank customer.

Netbanking / mobile banking offers varied services round - the - clock, just a touch away. You can access the following link http://www.hdfcbank.com/personal/ways-to-bank/bank-online/credit-cards-netbankin...⇄ to know what are the facilities/information is available through netbanking.

Also, give a missed call from your registered mobile number to[protected] and get your credit cards total outstanding amount, available balance and reward point balance."

For any other credit card query/clarification, do visit our hdfc bank webpage at the link www.hdfcbank.com/query for online assistance. We assure you of our best service at all times.

Assuring you of our best service at all times.

Regards,

A. Padma
Customer service officer
Hdfc bank ltd.

I have attached the vouchers. Those vouchers are with me.