HDFC Bank Complaints & Reviews

Dear team.
On date 9-11-19 at 3:30 pm, i am trying to apply for fast-tag through hdfc bank.
During transaction 500 rs has been deducted from my account but then screen show error message.
Kindly do the needful so that i can get 500.00 rs return in my account.
I have not get my fast tag till date even i don't get any reply from bank side.
My mobile no is -[protected]
Car registration no-uk06 y 2833

I had taken a term life insurance policy plan "hdfc life click 2 protect 3d plus" from hdfc life one year back. That time i had requested the executive of hdfc life to not activate an auto debit of yearly premium from my savings account as i will check my balances & pay from the account as per my convinience. But the person activated an auto debit. After 2 months of commencement of policy i did all the necessary formalities & submitted the documents required for closure of auto debit facility & a few corrections that i needed to make but the corrections were not done to my policy & the auto debit facility was not discontinued. After 1 year when the time came for the payment of next premium i received a message from my bank that the auto debit instruction for my policy has returned due to insufficient balance. I called the person who was looking after my policy & inquired about it. He said that my request for cancellation of auto debit & the corrections in my policy was not processed. He didn't provide me with a proper reason for that. After a few days i called him again & he refused to answer. The grace period passed & my policy lapsed. Till date my policy is due for revival & i am not getting any response from any of the hdfc life executives i had contacted.

I applied for fastag 2 days back.. The reference no is hfr484262. You can see in the screen shot that they have mentioned that the fastag application pdf is sent to registered email id. No such email nor sms has come but money is deducted from hdfc savings account.

The customer care no is busy always, have been trying since last 2 days but did not even connect once..

Looks like hdfcbank is taking customer for granted, these buggers dont even have a site to track the progress

Please dont purchase any services from this bank especially fastag

Hi team,

I have applied fastag on 26th nov, but i don’t received any email or any confirmation or any massage, although the amount rs 500 have been deducted from my account, i have not got any reference number.

There is no way to contact hdfc fastag guys as the customer care number given is busy. It is not responding.

But till now i have not received any notofication/mail/message regarding fastag.

Your customer care number is not working.

Please let me know wether it is being processed or i should go with other???

Dear customer mandate reference no: hdfc[protected] issued to reliance nippon life insurance co l with value rs. And frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I got this message from hdfc bank even i don't have such request from my insurance partner because i already paid in last month please check it because it's a serious issue it's looking like scam from bank because there is no such request from my side.

I have ordered fast tag from hdfc online on 06/11/2019, it was expected to be delivered within 7 days. Since then there is no communication of fast tag delivery from bank site.

Further to it my rm is also not responding to the calls[protected], i have tried calling toll free number for fast tag - [protected] for numerous time but it seems busy all the time or there is no response.

Further to it they have charged me 500rs for a fastag which is available readily at toll center at much cheaper rate, i am unable to gulp the fact that why is hdfc charging premium for such a poor service??.

Kr
Prafulla t
[protected]

Dear sir,

I applied for hdfc fastag on 25th of november, through online portal and paid rs. 500.
On completing the transaction, i was prompt with reference no "hfr510797"
For my application and a message saying a pdf copy of my application is sent to my mail.
It has been 24 hours since i applied but i haven't receive pdf copy in my mail or for that matter any communication.

Kindly look into this.

Hello, i have applied the fastag through "https://getprepaidcard.hdfcbank.com/fastag/index.aspx?_ga=2.20343864.[protected...⇄ website on 22nd nov 2019. Kindly update the status.
Till now i didn't got the information. At the time of registration they mentioned to send e mail to my mail id. But till not i didn't received it.

Fastag application no. Hfr447059
Kindly help.

I have applied for the service on the 15th of november and have so far not received any update on when it is going to be shipped to me. The last email from them was your customer id is[protected] and wallet id is [protected] and that your fastag has been issued successfully. When i applied for the fastag it said that i will get a call from the representative and will receive the fastag in 7 working days and that my application number is hfr 378078. The customer care number is totally useless. Absolutely no way to reach them out.

Application ref no - hfr411936

I have applied for hdfc fastag on 19th nov 2019. After successful submission, message displayed as you will receive fastag in 7 days and representative will contact you. On 22nd nov 2019, i received email with walletid saying account is created. But i havent yet received any mail or phone regarding dispatch of fastag.

It is frustrating that hdfc is not giving proper notifications to customers. From last 2 days i am trying to connect with hdfc fastag team, helpline number is either busy or just playing music if connected. No one is ready to receive the call.

I want current status of hdfc fastag.

Also i have gone through lots of complaints regarding the same, mentioned email id and contact becomes protected and customer remain helpless.

I am trying to contact the fastag customer care but the call is always busy. While application, i paid rs.1000 for 2 vehicles and submitted documents for both the vehicles.
1. After my application, i was told that i will receive fastag application pdf in my email which i never did.
2. Today, i got an sms with my customer id and wallet id but when i registered and logged in, it says that i only have 1 car registered under the specified user id, and as mentioned above, i have paid for 2 vehicles.

I have applied for hdfc fastag till now i didn't receive any confirmation email and found no option to track my request. I have been with hdfc for last 10 years and this is the worst moment i have ever faced. My application reference number is hfr472444. There is no way to track my request. The toll free number which is provided in the website is useless. Whenever i tried it was busy. Please don't trust this service, it's waste of time.

I had applied for the fastag for my vehicle through the hdfc website and paid 500 on 25-11-19 via my hdfc savings account. The website froze after the payment was deducted - said the session has expired and i could not go back or forward. I tried calling the toll-free number which is always busy. I want to know the status of my application so that before 1st of december i can get this issue resolved

Hi,

I have applied for hdfc fastag on nov 25th till now i didn't receive any confirmation email and found no option to track my request. I have been with hdfc for last 10 years and this is the worst moment i have ever faced. My application reference number is hfr505197. There is no way to track my request. The toll free number which is provided in the website is useless. Whenever i tried it was busy. Please don't trust this service, it's waste of time.

I prefer please go for some other option.

Thanks.

I have applied fastag on date 15.11.2019. till date 26.11.2019 i have not receive any fastag and and status. Hrf number is HRF 377627 . There is no way to track my request. The toll free number which is provided in the website is useless. Whenever I tried it was busy. Please don't trust this service, it's waste of time.

Hi there,

I had applied for fasttag on 24-nov-2019 by paying rs 500 through hdfc netbanking. Application reference number :hfr504624. However, i am not able to reach out to customer care inspite multiple attempts, neither there is any update received from hdfc on the current status. Attached application confirmation screenshot for your reference.

Can you please make sure fast tag is sent to my registered address asap.

Regards
Jayaprakash

Because i hold a saving account in the bank so i applied for fastag vide application reference no. Hfr364786 on dated 13/112019. This i did because the bank site says that the tag is issued and delivered within 7 days. Thou the customer id no.[protected] is generated but there is no mention when the tag will be delivered. There is absolutely no mean to contact the customer care as the no. [protected] is not accessible.
Kindly help as the last date is approaching

Thanks and regards
Kunal kaul
Email: ktmail. [protected]@gmail.com

I have applied for fastag about 4/5 days ago, at that time i paid 500 rs through netbanking. After the payment page reloaded automatically and on screen it showed me that session was timed out. But amount was deducted from my bank account and i didn't receive any fastag by post or any other service. Registration number of my vehicle is gj05jm4696 and mobile number is [protected].
Pls give me appropriate confirmation about my application

I have applied for the hdfc fastag which is my big mistake i have applied on[protected] now its[protected] but still i have not received my fastag eventhough my fastag wallet id and customer number received but the hard copy of fastag is still missing, application number : hfr384252, after several tries on the twitter they have replied but not able to tell me when should i receive the fastag, the number[protected] is not working at all the number 1033 has continuously busy now where should i track the fastag

Dear concerned authority,
My fastag has been activated online. I had applied on 13th nov 2018 for the fastag.

I want to know that when will i receive my fastag for my car. I read in your site that it will take 7 days for the fast tag to reach our doorsteps, its been 13 days now and i am still waiting to recieve it.

Please tell me that when will i receive my fastag.