HDFC Bank Complaints & Reviews

I have applied hdfc fastag through online and made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is HFR067269. It is supposed to reach me in 7 days but its been more than AN YEAR since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy always.

I have applied hdfc fastag through online and made payment of 500 inr . The reference number of the application is HFR566435.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Hdfc bank has put a hold on my funds of rupees 12, 758 as mi revenue hold through gefu, ac number is
Account number: : [protected]
Ifsc: HDFC0000549
Branch: Electronic city
The customer service is not able to give any info on this.

This account created by my company. due to some problems they paying through cash.. iam salaried person... if they hold this amount how can we survive ? as per RBI guidelines banks should not

Levy of penal charges on non-maintenance of minimum balances in savings bank accounts

https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

Hdfc bank holding this amount means how can we servive.. please reuqest you to remove negative balance from my account.. onwords i will keep negative balance..else i wil go to court ..i dont have any choice..as per rbi you cannot hold

I purchased one TV and refrigerator from amazon using debit card emi option from hdfc .The actual billing shown in while purchasing was 1499.83 and 1782.00 for 6 months but i got a message from hdfc today with due amount of 3014.94 and 3547.96 which i have no idea how they calculated.i tried calling their debit card emi customer care number which is not connecting at all.

Hi
I applied for fastag and i have submitted the all the required document through online and i got a sms stating that account created successfully but i didn't get any information regarding how to collect my fastag.
Sms received for the same is etoll1291683

There is helpline given in that site (Services and sales) but its always busy, no one is there to attend our call.

It will be great if you could update the status or there should be email_id for customer care.

Thanks
Ajay shah

Ref no. Hfr430057
I have got the email/sms that fastag issued successfully on 22nd nov.
However still now i haven't received the tag. Please could you check the status.

I see another user complain the same issue and customer care responded to contact fastag.[protected]@insolutionsglobal.com. Is it the right email. Is there anything that we need to replace in [protected]?

I have apllied for hdfc fastag ref no.:hfr556391 on 26 nov 2019, i got my bank account deducted with rs.1000.. But did not got confirmation message or any application message yet. We are provided with tracking code.. But how to use that tracking code and where to use it is not availble on the website... Please help to resolve this problem as soon as possible

I have applied for the fastag on 26/11/2019 after completing all process at payment page after entering otp i got error but 500 rs deducted from the account and not get any confirmation or acknowledgment. Neither i know the ref number because error on the page.
My custid is[protected].
How to proceed further now?
How to knkw the status of my application.
First time got error from hdfc.

I purchased a hdfc fastag more than a week ago and i received a mail stating that the fastag is been issued and 200 rs have been credited but till date i haven't received any fastag. Also i tried contacting mailing hdfc but the number doesn't work at all. I have never expected poor service from hdfc.
Kindly help me out and issue a fastag or refund my 500 rupees

I applied for hdfc fastag on 17-nov, and received the fastag and welcome letter with cust id, wallet id etc on 25-nov. When trying to register at the given portal, i am getting "no record" error.

I tried entering all details (Cust-id + wallet-id, rfid-no + wallet-id), but none of them worked.

The hfr no is hfr390767.

I tried calling the toll free number many times and it is never reachable.

Request to please resolve this issue.

I purchased a samsung galaxy s10+ phone 8 months back and opted for consumer durable loan since there was an offer that 6000 would be credited as cashback. I have paid 8 emis till now but haven't received the cashback. There is only one emi pending now and i am worried that i will not receive my cashback. Please help me out. I tried contacting customer support but the number doesn't work at all.

I have opted for fastag with hdfc and there is no proper response from their end. Nobody is attending the call nor replying to the mails sent. Payment for the same has been made but i have no clarity by when i will be receiving the rfid tag and to which address will the same be sent.
Tried calling their customer care number and it is always busy and in case the calls get through, they dont attend the call.

Poorest service from hdfc.

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

It is unfortunate, i applied for hdfc fastag through online application reference no. Hfr383548, and paid the required amount of rs. 500/- but there is not response from the bank whether thorugh sms or e mail, i am unaware of the progress of the fastag, since 2 days continuesly i am try to contact through their customer no but it is always busy, i am very much unhappy with the service of hdfc fastag.

It is unfortunate, i applied for hdfc fastag through online, and paid the required amount of rs. 500/- but there is not response from the bank whether thorugh sms or e mail, i am unaware of the progress of the fastag, since 2 days continuesly i am try to contact through their customer no but it is always busy, i am very much unhappy with the service of hdfc fastag.

Applied online for the fastag but have not received any further communication or confirmation mail even after 4 days

Hfr481133

No representative has reached me even after 4 days as the payment page claimed. Hdcf is in total dark to reach them in this regard.

Need to update the mailing address for receiving the fastag, but not able to reach the toll number for the past 4 days.

I purchased a hdfc fastag more than a week ago and i received a mail stating that the fastag is been issued and 200 rs have been credited but till date i haven't received any fastag (Customer id is[protected] and wallet id is [protected].). Also i tried contacting mailing hdfc but no one responds looks like hdfc is least intrested to help customers
I have been a hdfc customer (Fort branch) for last 25 years (Initially times bank), didn't expect such kind of hopeless treatment from them. This is total lack of service, misuse of dominant position and mental harassment of sincere customers.
Kindly do the needful and at least i should get my 500.00 rs returned in my account.

Sandeep shukla, (Mobile [protected] and [protected])

Dear sir

Am a savings account holder 51495815 in idfc bank, malleshwaram branch.
I have applied for loan closure for car loan 69077890 on 14/11/19

Find acknowledgement they mention 7 days to get noc and it has been 12 days i didn’t get any email or phone call or letter after regular follow up.

The loan is still active and nobody called for disclosure loan fees. Im in verge of selling the car and they have dragged me without any response.

I doente have any idea where to complaint

Hi,

I was trying to apply for hdfc fastag on nov 25, 2019. As i have a savings account in hdfc since 2005, i thought of availing the hdfc fastag facility.

I wanted fastag for two of my personal vehicles so total amount to pay was shown as rs.1000

After i was done with payment, a screen appeared that showed "session timeout or error on page. Please try again after sometime"

However, amount of rs 1000 was deducted from my savings account.
I am not sure if my request was successfully put.

I called on the hdfc fastag helpline number[protected]. But this is always busy or not reachable.
There is no way to track the application. Neither the normal hdfc helpline people know anything about it. They asked me to wait for 24 hours.

I was not expecting this atleast from hdfc bank. This is very bad experience and i feel cheated.

Application reference number is hfr518533

Could somebody from hdfc please look into this matter and help?

Thanks,
Vikas

Dear team.
On date 9-11-19 at 3:30 pm, i am trying to apply for fast-tag through hdfc bank.
During transaction 500 rs has been deducted from my account but then screen show error message.
Kindly do the needful so that i can get 500.00 rs return in my account.
I have not get my fast tag till date even i don't get any reply from bank side.
My mobile no is -[protected]
Car registration no-uk06 y 2833