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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32890
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HDFC Bank reviews & complaints page 1273

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S
swati.gautam
from Hyderabad, Telangana
Dec 13, 2016
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Address: New Delhi, Delhi, 110077
Website: HDFC Bank Verified account @HDFCBank_Cares

Complaint against HDFC Bank Credit Card
Never seen such shameless people who cannot stand to their words.And just writting useless statements on twitter request.Taking the follow up from last one month.And they are not even marking a revert.Still receiving statement of Rs.1, 975.66 .Even after paying the complete amount. Plesae take some action against them.They are just fooling the customer and taking money from them .
Jan 22, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2016
HDFC Bank Customer Care's response
Dear Customer,

Request you to provide us your card and contact number and issue details at [protected]@hdfcbank.com. Please mention Reference Id TTU14121601 in the subject line. Our concerned team will get back you.

- Anay
HDFC Bank Customer Assistance.
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    rajgor pravin
    from Borsad, Gujarat
    Dec 13, 2016
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    Address: Patan, Gujarat, 385340
    Website: rajgor

    Sir

    namskarji

    sir mera credet card Hdfc bank ka tha muje har din call pe call karte rahte thae to aaj mene credit card ka payment branch se 45 km dur mera gam se mene mari sistter ko 4 ghante khade rakh kar branch managr sir ne answer diya ke tumhara 500. 1000 curruncy not nai lenge

    gov. ke adhine sri .PM Modi sir ni 30 dec. ka ahvan kiya to a bank managar sir ne apni mani kar kyo ?

    muje ab app sir se shikayat hay ke branch manage ser report mangvae or hamse niyay mile

    card no .[protected]

    rajgor pravin T

    radhanpur gujarat

    [protected]

    [protected]@gmail.com
    Jan 21, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 19, 2016
    HDFC Bank Customer Care's response
    Dear Customer,

    We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

    -Bejoy
    HDFC Bank Customer Assistance
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      T
      Tussh
      from Nagpur, Maharashtra
      Dec 13, 2016
      Resolved
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      Address: 411057

      Dear sir/mam, i hav salary account in hdfc bank my cust id[protected], last 1.6 yr i was leave job now this account is converted to the saving account n without my intimation bank charged me 400 rs per month.now total amount is become 7800/- without i m using the services of hdfc bank how they charge that much amount.now they are not giving any response for waive my charges.if i want to use service i need to pay 7800/- rs either i want to close account need to pay same amount kindly help to resolve.
      Jan 20, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 18, 2016
      HDFC Bank Customer Care's response
      Dear Customer,
      We have taken of your comments and will respond to you on email within 5 working days.

      -Anay
      HDFC Bank Assistance
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        T
        tajaspihu
        from Chennai, Tamil Nadu
        Dec 13, 2016
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        Address: 122001
        Website: www.smartbuyhdfc.com

        Dear sr,

        i had booked yesterday air ticket from delhi to lucknow from web site www.smartbuyhdfc.com ( HDFC Smart Buy ref no- [protected])having departure time as 18:10 Hrs for 15-jan 2017, and had paid Rs 1453. however after completing payment process . I received mail confirmation from with wrong departure time of the same airline (air India ) but with different departure time .that is 07:10 am .

        after contact air india and HDFC customer care they had been ask to give screen shot of my transaction for this ticket which is attached with this mail.

        Pls refund my amount as i am not responsible for these type of technical mistake.
        +2 photos
        Jan 22, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 15, 2016
        HDFC Bank Customer Care's response
        Dear Customer,

        Regret the inconvenience caused to you. Please mail us your account and contact details and issue details to [protected]@hdfcbank.com. Kindly mention the reference ID : TTU15121602 in subject line for us to track your email. Will check and get back to you

        - Anay.
        HDFC Bank Customer Assistance
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          D
          Diya vasa
          from Chennai, Tamil Nadu
          Dec 13, 2016
          Resolved
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          Address: 600087

          Iam priyadharshini a hdfc credit card member for more then 5 years and paid my bills without any delay so far, when i closed my card i called them before and asked for the procedure to close my card and to get my reward cash back.

          They said once you closed the card the cash reward amount of rs.2000 will be sent to me in dd, but after i closed the card, when i called them to check they told that after closing the card we can't give reward points which was not told me before closing the card.

          I want my reward cash pack. They wont leave a single rupee from cutomers, but if they are having 2000 for one customer then how much they will have for others??? I hope the needful will be done after registering here.
          Jan 22, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 14, 2016
          HDFC Bank Customer Care's response
          Dear Customer,

          Regret the inconvenience caused to you. Please mail your us your card and contact details and issue details to [protected]@hdfcbank.com. Kindly mention the reference ID : TTU14121604 in subject line for us to track your email. Will check and get back to you.

          - Anay
          HDFC Bank Customer Assistance.
          Mar 25, 2017
          Updated by Diya vasa
          The Issue is not resolved, these people are cheating me

          This is unfair completely, This issue is raised because i didn't get any proper response from you end after sending a request to close my card and sending my request for reward points by dropping the redemption form in the ashok nagar HDFC bank last year march

          These people just took the amount what I paid but not the customer request, I called customer care may times regarding this issue i didn't get any response from their end, no one even bother to call me inform me on the card closing and regarding the redemption of reward points, that the reason i raised the request, now again again they are saying the same reason, i have the reward form handy with me before sending it to them, i want to just change my address then only the courier will reach me safely..

          These people are not taking my request regarding address change doing needful.please help me.
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            P
            pandu dinesh
            from Bengaluru, Karnataka
            Dec 12, 2016
            Resolved
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            Address: 560045

            Hi,

            I had Created account in HDFC for Salary account 10 month before, after 3 month i left that company and no salary credited to that account. Now am having negative balance of -1308 in (Saving account) [protected]. Am not using this account and i want to close this account without paying fine. Please do clearance of negative balance to continue in your bank.
            Jan 20, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 19, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            We understand that our official Ms. Manisha Hemanthkumar contacted you and addressed your issue.

            -Bejoy
            HDFC Bank Customer Assistance
            Sir i have opened a saving account with hdfc account no[protected]
            on December 5 2016 my balanced is Account SummaryPrint This PagePrint This Page

            Savings Account Total Available Balance: INR -4, 298.33
            Account No.
            [protected]
            Branch
            GOPALGANJ
            Name
            ABHISHEK KUMAR PANDEY
            Available Balance
            INR -4, 298.33
            I have a HDFC Credit card. I have been trying to redeem my reward points. for last 4 months. Every time I have identified a few items they have never been available even though they are listed in the catalogue. This whole redemption of rewards is all fraud and cheating the customer.

            Rashmi Mansharamani
            [protected]
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              K
              kaushik.dinesh31
              from Agra, Uttar Pradesh
              Dec 12, 2016
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              Address: New Delhi, Delhi, 110093
              Website: www.hdfcergo.com/OnlineProducts/motoronline/NewBusiness/CalculatePremium.aspx

              Hello,

              I purchased car policy from HDFC egro on 6 November.
              Policy No. [protected].
              They are claiming premium amount of Rs.362.48 on 10 December

              All the details filled by Sales executive over phone
              They are requesting amount after 1 month
              my experience with HDFC is very poor.
              i clearly told them my vehicle is 11 month old
              Please friend Do not Buy any product from HDFC
              +1 photos
              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
              Do not buy health insurance from HDFC ERGO.. its totally fraudulent. I had purchased Health Insurance for my elderly mother at premium of Rs 26993 and next year during renewal, they hiked up the premium to Rs 34500. I was not even told about this during the time of purchase of policy and now they are saying that the premium increases with age. If thats the case, then why I was not informed about this earlier?

              I had purchased this via policybazaar and its a nexus between policybazaar & HDFC ERGO. Do not buy insurance from these fraudsters.
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                R
                Rakesh Ranjan
                from Delhi, Delhi
                Dec 12, 2016
                Resolved
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                Resolved

                Address: Ghaziabad, Uttar Pradesh, 201014
                Website: HDFC

                Hello Sir,

                I had a HDFC Bank Credit card. I used it for almost 2 years.After that due to some payment was late for 4 months around. After that I had been getting call for payment and it was settled for a specified amount by bank. I paid the whole
                amount set by bank. It has been around 8 months after making payment but still it has not removed my name from CIBIL. What to do Sir, Please help. The representative said that you will get NOC after complete payment but it was not so. Please Help
                My Contact No
                [protected]
                Email : [protected]@gmail.com
                May 10, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dec 06, 2016
                Deepuday's response
                Sir please do ASAP
                Dec 12, 2016
                Updated by Rakesh Ranjan
                My Credit Card No is [protected] and my settlement amount was Rs 52000/- that I paid.
                Dec 12, 2016
                Updated by Rakesh Ranjan
                Hello Sir,
                I, Anamika Kumari, had a HDFC Bank credit card no [protected]. I settled this card for Rs 23715 after waiving off late fee and interest imposed by the bank. I have made this payment almost 10 months before i.e. in Feb 2016. But still I am facing CIBIL issue. If I apply for another card they say your previous HDFC card settlement status was not updated by the bank. Please HELP sir.

                My email : anamika.[protected]@gmail.com
                My contact no : [protected]
                Verified Support
                Dec 19, 2016
                HDFC Bank Customer Care's response
                Dear Customer,

                We are looking into your query and will revert back in 3 business days. In the event if you wish have any further details / assistance, please feel free to write to us at [protected]@hdfcbank.com. The reference number for this interaction is [protected] .

                -Bejoy
                HDFC Bank Customer Assistance
                Dec 20, 2016
                Updated by Rakesh Ranjan
                Hello Sir,
                I am really very thankful that you forwarded my complain to the bank. Therefore I got response from an executive from HDFC Bank about 5 day before. She promised to send 'NOC' letter to my registered email within 24-72 hrs. But It's 5 days past I didn't get any email. Now I see a hope to get my issue addressed. Sir Please do something.

                Regards
                Rakesh Ranjan
                Dear Sir

                Bank has charged Rs.115/- on dated[protected] with reference to Program Management Fee.

                Please clarify the chrages

                Regards

                Ajay Madaan
                Wrongly paid to idea have to pay Vodafone
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                  V
                  Vishaknair024
                  from Chennai, Tamil Nadu
                  Dec 11, 2016
                  Resolved
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                  Address: Chennai, Tamil Nadu, 600096
                  Website: www.hdfcbank.com

                  I had an account in HDFC which was opened as a salary acct when I was in my first company.I left the job in May 2015 and there after I withdrawn all the amount in the account since I will not be receiving any more funds and not going to use further. Now when I got to check the account details I see that there is a negative balance of RS -8636 in it.

                  As per the RBI rule, "According to the RBI notification, banks should not take undue advantage of customer difficulty or inattention. Instead of levying penal charges for non-maintenance of minimum balance in ordinary savings bank accounts, banks should limit services available on such accounts to those available to basic savings bank deposit accounts and restore the services when the balances improve to the minimum required level.""

                  Also it says clearly that :: As per a directive from the Reserve Bank of India (RBI), banks have been asked to stop imposing charges for non-maintenance of minimum balance once the balance touches zero, The Times of India reported. The central bank has also given the customers an option to approach the banking ombudsman in case lenders continue to debit charges on such accounts, creating negative balance.""

                  We all will be forced to go through the BANKING OMBUDSMAN AND WRITE TO RBI about this if no actions taken.

                  Please find the RBI NOTE :https://rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

                  Check the last quote of ANNEX.

                  Thank you.

                  Vishak R Nair
                  [protected]/[protected]
                  [protected]@gmail.com
                  +1 photos
                  Jan 22, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 19, 2016
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have taken up the matter with concerned team and will respond to you on your registered email id in 3 working days[protected].

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    S
                    Sandeepbansal
                    from Ludhiana, Punjab
                    Dec 11, 2016
                    Resolved
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                    Address: Bathinda, Punjab

                    Dear sir bank manager rampura phul kushdeep tayal is not giving the proper cash, when the cash aviavle in the branch, he giving the cash our relationship customers after time 5 pm, I demand the payment by govt rolls but he not give to me, and harassment me, this is not good, please take a action my a/c [protected]. Which named current a/c jai shakti commission agent your faithfully sandeep bansal
                    Jan 17, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 17, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,
                    Apologies for the inconvenience caused. Due to high footfalls there might be a situation where you are unable to complete your transactions. We are sensitive towards the same and are trying our best to accommodate and complete these transactions smoothly. Thank you for your patience and co-operation in the interim.
                    -Anay
                    HDFC Bank Assistance
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                      B
                      Baijantee gurung
                      from Delhi, Delhi
                      Dec 11, 2016
                      Resolved
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                      Resolved

                      Today 10/12/2016 I received a call from the number [protected] frm Deepak Shrivastva and also received call from number [protected] and [protected] RBI branch Bandra Mumbai stating that my ATM card is in the process of renewal and it need to be done in urgent basis. So took my ATM card detail and withdraw my cash of 25, 0000 frm my account . As per bank statement it has been mentioned that it has been transferred to cheque / ref no 687781 for the first amount 19, 999 and cheque ref no HF[protected] for the second amount of 4, 9999.after couple of hours I received call from another number [protected] Chennai .the guy on the phone said he is calling from the transaction dept oh Hdfc and he came to know that my amount has been transact and its a fraud case and asked not to share the bank information in furture. I have no idea how did he knew that I was cheated. I tried to reach HDFC customer care service but couldn't get through the number went on long hold and I went to bank but bank was not open. When I tracked the number in Truecaller the numbers are from Bihar and West Bengal .I really need help from your team to research on this and I am looking forward to hear from you soon.

                      Regards,
                      Baijantee gurung
                      Munirka delhi
                      Contact me [protected]
                      +1 photos
                      Dec 13, 2016
                      Complaint marked as Resolved 
                      Hi Please look into the case that I have submitted. Hope it will get resolved soon
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dec 11, 2016
                      Updated by Baijantee gurung
                      Please refer the attached of the back account for the correct amount withdrawn from my account
                      Dec 13, 2016
                      Updated by Baijantee gurung
                      Please do the needful immediately
                      Verified Support
                      Dec 19, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have taken up the matter with concerned team and will respond to you on your registered email id in 12 working days.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        S
                        sabir husain
                        from Shamli, Uttar Pradesh
                        Dec 10, 2016
                        Resolved
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        I opened a salary account in 2015 . it been 7 months that i have left the job or no salary credited in account, yesterdays i checked the mail Rs 5500 deducted from my account in the name of maintenance charges. I complained in HDFC, , HBL number =[protected], they keep on saying that after 3 months salary account converted into saving account so you have to pay maintenance changes for that, told her that it is true but as per new guidelines by RBI https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0 no deduction need to be done on the name of maintenance changes. still they are saying the same thing, Please help me with this.
                        Jan 25, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 23, 2016
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit.
                        In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank.

                        Please visit:

                        http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions)
                        http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account)

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          V
                          VIJAYCHANDRA R MEHTA
                          from Coimbatore, Tamil Nadu
                          Dec 10, 2016
                          Resolved
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                          Resolved

                          Address: 400011
                          Website: www.hdfclife.com

                          I had policy on my spouse name Mrs.Rashmika Mehta. She died on 22 -09/2016. It was operational till october 2016.
                          I raised death claim on above mentioned policy. Company has deposited some amount in my account but the details of full & final settlement is not provided by the company. Hence I have represented to company many times, but company is not responding. Hence I can not decide whether settlement done by company is as per the rules or not?
                          Company is not responding to any queries, which creates doubt in settlement done by them.
                          Jan 13, 2017
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 12, 2016
                          HDFC Life Customer Care's response
                          Hi Vijay, please find the details below as required by you regarding the total claim value paid by us to you as a nominee in the aforesaid policy. 1) Premium paid amount was Rs. 2, 08, 000/-
                          2) Claim amount paid by us - 3, 31, 534.48/- (Fund Value) & 4, 000/- (Excess Premium Received Post Death of Life Assured).
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                            Bazzi
                            from Dinanagar, Punjab
                            Dec 10, 2016
                            Resolved
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                            Resolved

                            Address: Bathinda, Punjab, 151001

                            Dear Sir

                            Bhucho Mandi Branch Manager Gurpreet Tagri is Corrupted and discriminate to distribute new Currency.Request for Checking and action for the same.some peoples getting 24000 Rs per week and more are zero.BM is responsible for this discrimination.Request to took suggestions of Mandi commission agents and take hard action against BM HDFC BANK Bhucho Mandi

                            Thanks and regards
                            Baljeet Singh
                            Jan 13, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 10, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Kindly mail us at [protected]@hdfcbank.com along with your account and contact details, issue details and exact location of the branch. Kindly mention reference Id TTU10121678 in the subject line. The concerned team will get back to you.

                            - Bejoy
                            HDFC Bank Customer Assistance.
                            Sir,
                            My Company Account No is [protected] My Name is JOGINDER GUPTA send me a New Cheque Book of 50 Leaves My Old Book is finished. Please do as early as possible.

                            Regards
                            JOGINDER GUPTA
                            ( [protected] )

                            Branch Manager Corrupt and discriminate to distribute new Currency - Comment #2615285 - Image #0
                            From my paytm walet([protected])
                            balance has been deducted, but receiver has not yet received. Balance
                            Shiv Kumar Gaur mai hdfc se Honda activa scooty finance karaya tha jiska a/c number 30750234 hai & EMI rs 2191/- hai. Mujhe starting se end tak ka statement mere gmail id [protected]@gmail.com per send kare.
                            SHIV KUMAR GAUR
                            MO NO [protected]
                            SURYA BIHAR COLONY
                            GORAKHNATH
                            GORAKHPUR
                            273015
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                              M
                              Manoj Shishodia
                              from Bengaluru, Karnataka
                              Dec 10, 2016
                              Resolved
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                              Resolved

                              Address: 560017

                              Hi hdfc credit team,

                              Hi

                              I have just try to pay the premimum of my hdfc progrowth plus policy 18169105 through my hdfc regallia credit card(55XXXXXXXXXX6812).

                              The thing is that all transaction was failed, I have try more that 8 or 9 attempts to make successfull, but all was failed.

                              I have all got mails for unsucessfull transaction, but when I have check my credit card account it is showing to me 201176.26 Rs Total Outstanding Authorization Amount .

                              please reimburse these amount into my credit card account asap.
                              May 9, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 19, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We note that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.

                              1.Name as mentioned in the card account,
                              2.Last four digit of your credit card (xxxx xxxx xxxx 1234),
                              3.Contact number as updated in the card account and latest contact number.

                              You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Jan 04, 2017
                              Updated by Manoj Shishodia
                              Hi,

                              PFA the details

                              Name Manoj Singh

                              Card details

                              552260XXXXXX6812

                              contact [protected]
                              Dear Sir
                              From my A/c no [protected] debited Rs.953.48 as AMB charges and from another A/c No [protected] debited Rs.1396.43 as AMB .
                              What is all that these are my salary A/c and at the time of A/c opening it is told to me that these are zero balance A/c so why these charges are deducted without prior notification to me
                              F#ck this choor bank fraud bank no employees are helping for this and managers are frauds no help telling close account and no refund it seems for salary account
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                                A
                                Ambika Apparao
                                from Bengaluru, Karnataka
                                Dec 9, 2016
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                                Address: 560068

                                Account number-[protected]

                                1-madivala branch manager-narayan naik, behaved extremely rude with me, treating a women customer or any one is completely unethical. He treated so badly that now a days you don't treat with a begger also.

                                2-manager said that he will reverse the 50% amount and you can swipe the card and utilize it and your account will be closed within 5 working days after all verification process and you will have 5 days of time to access my card.

                                3-yesterday, around 1pm i submitted my forms and today in the morning they closed my account and blocked my card.

                                3-totally 1035rs+66rs=1101rs are deducted from my account. I need my amount to be reversed and cannot tolerate such behaviour from the manager and staff-poulomi mukherjee.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dec 09, 2016
                                Updated by Ambika Apparao
                                Please keep updating via email or can call me directly -[protected]
                                Dec 10, 2016
                                Updated by Ambika Apparao
                                Madivala HDFC bank manager is fraud person and doesn't know how to treat women customer. Being a old and a senior person, he needs to be trained for ethical behavior with a women customer or any customer.

                                Infront of customer he says something and then cheats them.

                                example-he says he will reverse amount only if you fill and submit the closure forms and your amount will be reversed in 5 days, you can swipe card and utilize it.

                                But once you submit within 24 hours he closes and blocks your ATM card without reversing the amount.

                                This is a fraud.
                                Hello,
                                Kindly mail us at [protected]@gmail.com along with your contact details, issue details and exact location i am a youtuber and also supporting about consumer complaints. i will try solv your problm.
                                thanks
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                                  H
                                  hirak47
                                  from Mumbai, Maharashtra
                                  Dec 9, 2016
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal, 700029

                                  Sir,
                                  Please refer to my loan account number36760059 .
                                  It has been intimated through SMS that the ECS payment of a sum of Rs 6839/- as EMI has not been realised from SBI Golpark Branch Kolkata and it is being redeposited .
                                  SBI Golpark branch has been approached to clarify . The question of non clearance does not arise because there is sufficient balance in the acount . If there is any other reason, both the banks should sort this out between themselves .
                                  An early action is requested .
                                  Faithfully,
                                  Hirak S Sen
                                  Lt Col ( Retd )
                                  Jan 22, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 19, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are looking into the issue and will respond to you with e-mail reference number[protected] within 2 working days.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    A
                                    Anuja Subramanian
                                    from Gurgaon, Haryana
                                    Dec 9, 2016
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 6000119
                                    Website: www.hdfcbank.com

                                    I have made a payment of INR 4, 550 towards JosAlukkas on 27-11-16 through my Debit card. Due to transaction failure, it was not received by them and on inquiry I was informed that the same will be credited to my account within 2-3 working days.

                                    After many follow ups with the customer care through phone calls and mails for the past 10 days, I didn't get any proper response from the support team.

                                    I have attached the account statement for your reference.

                                    I request you to treat this on priority and do the needful at the earliest towards the reversal of payment.

                                    Regards,
                                    Anuja S
                                    anuja.[protected]@gmail.com
                                    +2 photos
                                    Jan 17, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 13, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Request you to mail us at [protected]@hdfcbank.com along with your account and contact, issue details and details of the transaction Kindly mention reference Id TTU13121612 in the subject line for us to assist you further.

                                    - Anay
                                    HDFC Bank Customer Assistance.
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                                      Sudipta08
                                      from Bengaluru, Karnataka
                                      Dec 9, 2016
                                      Resolved
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                                      Resolved

                                      Address: Kolkata, West Bengal, 700091
                                      Website: www,hdfcbank.com

                                      I have a HDFC salary account, in the Account statement i can see that Rs 5.75 / Rs 5.73 are getting deducted from my account.
                                      there are many instances where I this amount getting deducted

                                      Please see the details:-
                                      13/10/16 IMPS P2P[protected]#02/10/ 041016 [protected] 13/10/16 5.75 6200.02
                                      02/11/16 IMPS P2P[protected]#27/10/ 281016 [protected] 02/11/16 5.75 20105.67
                                      12/11/16 IMPS P2P[protected]#29/10/ 031116 [protected] 12/11/16 5.75 17903.72
                                      12/11/16 IMPS P2P[protected]#29/10/ 031116 [protected] 12/11/16 5.75 17897.97
                                      12/11/16 IMPS P2P[protected]#29/10/ 031116 [protected] 12/11/16 5.75 17892.22
                                      25/11/16 IMPS P2P[protected]#16/11/ 211116 [protected] 25/11/16 5.75 5445.47
                                      25/11/16 IMPS P2P[protected]#17/11/ 211116 [protected] 25/11/16 5.75 5439.72
                                      01/12/16 IMPS P2P[protected]#23/11/ 241116 [protected] 01/12/16 5.75 29022.59
                                      06/12/16 IMPS P2P[protected]#29/11/ 301116 [protected] 06/12/16 5.75 27238.28
                                      06/12/16 IMPS P2P[protected]#29/11/ 301116 [protected] 06/12/16 5.75 27232.53

                                      Please let me know the actual reason behind deducting my hard earned money
                                      Jan 10, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 10, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,
                                      Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, issue details, transaction details, date/time of transaction and your registered contact details mentioning reference Id TTU10121676 in the subject line. The concerned department will assist you.
                                      - Anay
                                      HDFC Bank Customer Assistance
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                                        gauravl0502
                                        from Udaipur, Rajasthan
                                        Dec 9, 2016
                                        Resolved
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                                        Resolved

                                        Address: 313001

                                        My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 1st september 2014 and i see that i have rs -4993 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
                                        Jan 10, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 10, 2016
                                        HDFC Bank Customer Care's response
                                        Dear Customer,
                                        We would require some of your details to check this on our end. Kindly write to us from registered email ID at [protected]@hdfcbank.com with your customer Id/ 14 digit account no., issue details and registered contact number, mentioning Reference Id TTU10121680 in the subject line for us to assist you better.
                                        - Anay
                                        HDFC Bank Customer Assistance
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