HDFC Bank Complaints & Reviews

Hi I got two messages saying money was debited from my card at midnights.
But I didn't do any transactions and it's a clear security breach of HDFC Bank.
Please return my money back, I don't understand without OTP how transactions are processed.
Thank you for using your HDFC bank CREDIT card ending 4199 for Rs.350.00 in MUMBAI at KLICKPAY77252 on[protected]:03:58:29.

Rs.350.00 was spent on ur HDFCBank CREDIT Card ending 4199 on[protected]:23:29:58 at KLICKPAY77252.Avl bal - Rs.7447.71, curr o/s - Rs.45552.2

I purchased ULIP young star Policy on dated 27.10.16 having application no.[protected] from hdfc bhuna. AFTER that I realized that it it not suitable to me so I opt for Cancellation Request in hdfc bhuna branch with cancel cheque and id card on dated 03.11.16. but till date I didnt get my money refund.even that there is no response from bank side that create mental harassment as well economical loss as my 40000 /- has been blocked at your end.p lease solve my problem.
HDFC Bank's Customer? : Yes
Account / Credit Card / Loan Account No. : [protected]
Branch Name : Hdfc bhuna

Thank you for using your hdfc bank credit card ending 1896 for rs.40.00 in mumbai at klickpay77252 on[protected]:04:05:14

I received the message. I was shocked and immediately checked my credit limit to confirm whether the transaction really processed. Yes, it is done. The message has been received from dm - hdfcbk. Even the amount is small, but it clearly shows the security breach in hdfc credit cards.
.

Today i received SMS on my phone that 250 was spent by me at Mumbai on klickpay77252

this transaction is not processed by me or i have not received any OTP for this transaction.

this is very serious security leak from HDFC bank side while i contact customer care they are saying no transaction like this happens.

now very confuse message received from VK - HDFCBK and cusomer care is saying no.

Today, I went to HDFC bank (Asyst Park Sector V branch in Kolkata city or district, West Bengal) near to my office for account portability. One of the bank employee named Rahul Baid was arguing and shouted on me for no reason. I asked him to talk to me in polite way, but his behavior was all the same.

I want immediate action from the bank side against the employee Rahul Baid else I (Classic Customer )will close all relationship with the bank.

I pay my credit card bills regularly way before the due date, however this time I was busy in some engagements and couldnt pay the amount in time.
I had an outstanding credit of 1, 271.49 rupees to be paid by 2nd Dec.
I was charged a late of 400 rupees on this amount on 5th Dec which is highly unjustifiable. I have paid the complete outstanding amount to avoid any further charges by the bank.

Also there are some other charges that are levied in my account, which I believe shouldn't be.
12/12/2016 SERVICE TAX 108.43
12/12/2016 CESS TAX 3.87
12/12/2016 Billed Finance Charges – Retail 374.57
12/12/2016 KK CESS 3.87

Please provide information about these charges and also revert the fees that have been levied.

Hello,
I am trying to contact you since last 3 days. But I have not get satisfactory answer from your side. Neither anybody answered on your helpline number.
Here is the answer from indigo airlines:
Dear Sir/Ma'am,

Thank you for writing to IndiGo.

With reference to your mail, we would like to inform you that considering this as a special case and purely as a goodwill gesture cancellation charges have been waived off and the refund amount has been processed to the travel agency account under IndiGo booking reference number B57UVY, KBYIUW, UHZ9PH and L9MHPM.

Further, we would like to request you to kindly get in touch with the concerned travel agency to claim refund.
As you asked for the booking reference numbers. So find it here and pls follow the procedure.
[protected]
[protected]
[protected]
[protected]

Regards,
Prakash

Complaint against HDFC Bank Credit Card
Never seen such shameless people who cannot stand to their words.And just writting useless statements on twitter request.Taking the follow up from last one month.And they are not even marking a revert.Still receiving statement of Rs.1, 975.66 .Even after paying the complete amount. Plesae take some action against them.They are just fooling the customer and taking money from them .

Sir

namskarji

sir mera credet card Hdfc bank ka tha muje har din call pe call karte rahte thae to aaj mene credit card ka payment branch se 45 km dur mera gam se mene mari sistter ko 4 ghante khade rakh kar branch managr sir ne answer diya ke tumhara 500. 1000 curruncy not nai lenge

gov. ke adhine sri .PM Modi sir ni 30 dec. ka ahvan kiya to a bank managar sir ne apni mani kar kyo ?

muje ab app sir se shikayat hay ke branch manage ser report mangvae or hamse niyay mile

card no .[protected]

rajgor pravin T

radhanpur gujarat

[protected]

[protected]@gmail.com

Dear sir/mam, i hav salary account in hdfc bank my cust id[protected], last 1.6 yr i was leave job now this account is converted to the saving account n without my intimation bank charged me 400 rs per month.now total amount is become 7800/- without i m using the services of hdfc bank how they charge that much amount.now they are not giving any response for waive my charges.if i want to use service i need to pay 7800/- rs either i want to close account need to pay same amount kindly help to resolve.

Dear sr,

i had booked yesterday air ticket from delhi to lucknow from web site www.smartbuyhdfc.com ( HDFC Smart Buy ref no- [protected])having departure time as 18:10 Hrs for 15-jan 2017, and had paid Rs 1453. however after completing payment process . I received mail confirmation from with wrong departure time of the same airline (air India ) but with different departure time .that is 07:10 am .

after contact air india and HDFC customer care they had been ask to give screen shot of my transaction for this ticket which is attached with this mail.

Pls refund my amount as i am not responsible for these type of technical mistake.

Iam priyadharshini a hdfc credit card member for more then 5 years and paid my bills without any delay so far, when i closed my card i called them before and asked for the procedure to close my card and to get my reward cash back.

They said once you closed the card the cash reward amount of rs.2000 will be sent to me in dd, but after i closed the card, when i called them to check they told that after closing the card we can't give reward points which was not told me before closing the card.

I want my reward cash pack. They wont leave a single rupee from cutomers, but if they are having 2000 for one customer then how much they will have for others??? I hope the needful will be done after registering here.

Hi,

I had Created account in HDFC for Salary account 10 month before, after 3 month i left that company and no salary credited to that account. Now am having negative balance of -1308 in (Saving account) [protected]. Am not using this account and i want to close this account without paying fine. Please do clearance of negative balance to continue in your bank.

Hello,

I purchased car policy from HDFC egro on 6 November.
Policy No. [protected].
They are claiming premium amount of Rs.362.48 on 10 December

All the details filled by Sales executive over phone
They are requesting amount after 1 month
my experience with HDFC is very poor.
i clearly told them my vehicle is 11 month old
Please friend Do not Buy any product from HDFC

Hello Sir,

I had a HDFC Bank Credit card. I used it for almost 2 years.After that due to some payment was late for 4 months around. After that I had been getting call for payment and it was settled for a specified amount by bank. I paid the whole
amount set by bank. It has been around 8 months after making payment but still it has not removed my name from CIBIL. What to do Sir, Please help. The representative said that you will get NOC after complete payment but it was not so. Please Help
My Contact No
[protected]
Email : [protected]@gmail.com

I had an account in HDFC which was opened as a salary acct when I was in my first company.I left the job in May 2015 and there after I withdrawn all the amount in the account since I will not be receiving any more funds and not going to use further. Now when I got to check the account details I see that there is a negative balance of RS -8636 in it.

As per the RBI rule, "According to the RBI notification, banks should not take undue advantage of customer difficulty or inattention. Instead of levying penal charges for non-maintenance of minimum balance in ordinary savings bank accounts, banks should limit services available on such accounts to those available to basic savings bank deposit accounts and restore the services when the balances improve to the minimum required level.""

Also it says clearly that :: As per a directive from the Reserve Bank of India (RBI), banks have been asked to stop imposing charges for non-maintenance of minimum balance once the balance touches zero, The Times of India reported. The central bank has also given the customers an option to approach the banking ombudsman in case lenders continue to debit charges on such accounts, creating negative balance.""

We all will be forced to go through the BANKING OMBUDSMAN AND WRITE TO RBI about this if no actions taken.

Please find the RBI NOTE :https://rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

Check the last quote of ANNEX.

Thank you.

Vishak R Nair
[protected]/[protected]
[protected]@gmail.com

Dear sir bank manager rampura phul kushdeep tayal is not giving the proper cash, when the cash aviavle in the branch, he giving the cash our relationship customers after time 5 pm, I demand the payment by govt rolls but he not give to me, and harassment me, this is not good, please take a action my a/c [protected]. Which named current a/c jai shakti commission agent your faithfully sandeep bansal

Today 10/12/2016 I received a call from the number [protected] frm Deepak Shrivastva and also received call from number [protected] and [protected] RBI branch Bandra Mumbai stating that my ATM card is in the process of renewal and it need to be done in urgent basis. So took my ATM card detail and withdraw my cash of 25, 0000 frm my account . As per bank statement it has been mentioned that it has been transferred to cheque / ref no 687781 for the first amount 19, 999 and cheque ref no HF[protected] for the second amount of 4, 9999.after couple of hours I received call from another number [protected] Chennai .the guy on the phone said he is calling from the transaction dept oh Hdfc and he came to know that my amount has been transact and its a fraud case and asked not to share the bank information in furture. I have no idea how did he knew that I was cheated. I tried to reach HDFC customer care service but couldn't get through the number went on long hold and I went to bank but bank was not open. When I tracked the number in Truecaller the numbers are from Bihar and West Bengal .I really need help from your team to research on this and I am looking forward to hear from you soon.

Regards,
Baijantee gurung
Munirka delhi
Contact me [protected]

I opened a salary account in 2015 . it been 7 months that i have left the job or no salary credited in account, yesterdays i checked the mail Rs 5500 deducted from my account in the name of maintenance charges. I complained in HDFC, , HBL number =[protected], they keep on saying that after 3 months salary account converted into saving account so you have to pay maintenance changes for that, told her that it is true but as per new guidelines by RBI https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0 no deduction need to be done on the name of maintenance changes. still they are saying the same thing, Please help me with this.

I had policy on my spouse name Mrs.Rashmika Mehta. She died on 22 -09/2016. It was operational till october 2016.
I raised death claim on above mentioned policy. Company has deposited some amount in my account but the details of full & final settlement is not provided by the company. Hence I have represented to company many times, but company is not responding. Hence I can not decide whether settlement done by company is as per the rules or not?
Company is not responding to any queries, which creates doubt in settlement done by them.