HDFC Bank — cancellation of one assist membership

HDFC Bank — cancellation of one assist membership

P Prasanta Dewry from Pune, Maharashtra

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5149 without my concern on date:08/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/- Oneassist relationship number : 3054247 Name :- prasanta dewry Mobile no. :- [protected] Credit card number ending :- 5149 Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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Comments

Ravi Nagubandi

from Chennai, Tamil Nadu

Hi, I have registered my mobile in NDNC for Not Do Disturb with unwanted marketing calls. But I receive a lot of calls daily from HDFC bank. Please take action against the bank for creating nuisance. I'm attching the image of my mobile getting registered in NDNC site.

venkata bharat Kosuri

from Visakhapatnam, Andhra Pradesh

Hi Team

My Amount not Credited in my account from payzapp app it's showing status is 'Card UnLoad' it's Rs. 5000/- on 3rd Nov 2017 please do the needful due to that amount very important to me please help me

Find the attached screen shot

HDFC Bank Customer Care's response, Nov 9, 2017

Verified Support

Dear Customer,

For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ091117-156 in the comment box for us to track it.

Anay,
HDFC Customer Service Assistance.

kiran2707

from Ranchi, Jharkhand

With reference number [protected] on 03/11/2017 at 10.25 AM. an amount of Rs.4000/- deducted from my Indusind debit card and not credited to payzapp wallet. request you to refund the amount to my payzapp wallet or back to my source credit card. my name is k.kiran kumar, my contact number is [protected],

HDFC Bank Customer Care's response, Nov 9, 2017

Verified Support

Dear Customer,

For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ091117-175 in the comment box for us to track it.

Anay,
HDFC Customer Service Assistance.

vinay_81

from Bengaluru, Karnataka

My application number for fastag is HFR005150 and for this i have received my fastag on 30th October on my correspondence address. But i have not received any login details for the same with fastag. I am trying to call the customer care mentioned in the website and no response. Please check the status and confirm the same ASAP.

JayaChandra87

from Hyderabad, Telangana

Hi, I have added money from my credit card of Rs.7000, eventually the money got deducted from my credit card but this didnt reflect in app. I have been trying to call customer care it always says busy and I even wrote mail, but no response. Expecting Immediate response My registered number is [protected]

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Prasanta,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2537981 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

j j deka

from Guwahati, Assam

Myself jiban Jyoti deka .
I applied a credit card application no is - CC32934039
I APPLIED THIS CREDIT CARD ABOUT AN ONE AND HALF MONTHS AGO BUT THERE IS NO RESPONSE .SO PLEASE DO THE NEEDFUL .