HDFC Bank Complaints & Reviews

Please remove the dead monkey near the transformer at hdfc bank ltd, pranay towers lucknow (Currency chest) as foul smell is spreading fast all around. Please arrange to lift it up and dispose it. It is very urgent, since there is regular movement of the employees & security staff at currency chest unit. The foul smell is unhygenic also likely to spread diseases. I would appreciate a quick response. Regards... Anurag gupta

Dear sir/madam, i have a hdfc credit card which i stopped using more than 1 year. Due to my financial problem my outstanding becomes -52k and my credit limit is 40k.in collection department they asked me to pay the amount and i have requested for settlement. They convinced me and i have paid and bring my card into the limit, after that i have regularly paid monthly due, but my available limit was not increased. I have contacted customer service and collection department and they asked me to pay more amount so that my card won't gets block. They told me that immediately pay amount now through executive or else ur card will gets permanently blocked. I borrowed from my friends and paid 10k. Then after a week i tried to swipe the card and it doesn't work. I have contacted customer service, they told that my card has been permanently blocked a month ago. They have cheated me and make me stress and asked to pay the amount. That time my available limit is 11k. Then i asked them for settlement from july. Customer service provide me some number and i contact them, they provide a number.. Like wise i got call from some landline number, i have explained to whomever called me. Finally they said that they can't do settlement as my data was not assigned to them. I request to unblock my card but they said it's not possible. They asked me not to pay 2 months due so that i will be in their list after that i can process for settlement. Same like i haven't pay the due. Then regularly i only was begging them for payment and settlement. Now they doing harassment through whatsapp that my name in cibil will be in blacklist. Last month without any intimations they hold my hdfc account so that i couldn't able to pay my personal loan due and two wheeler due. It gets bounced and i need to pay bouncing charges for these 3 months for both loans. Now according to my statement my available credit is 4, 978 and outstanding is 34, 942. The guy asking me to pay 25k for settlement in 5 installments. For more than 1 year i'm paying only interest more than my 50k. Then how the settlement will be 25k. Again the people cheating me and threatening me... I have lost lot of money because of this. As a female i don't have job right now.. But i contacted them to finish off this issues. I lost the money, they just asking sorry for wrongly informed and collected money. Now my outstanding is 34, 942. Please help me for 50% amount for settlement that i have lost money bcoz of them and my account is holded, plz release that that i have to pay bouncing charges nearly 5k for both dues. Plz consider this and do waiver for settlement as soon as possible. My registered mobile number is [protected]. I have contacted customer service from this number. You can verify the voice call from 5 months back for the proof they cheated me.

Dear sir/madam,
This is to bring to your notice that i have been trying to close down my credit card account with hdfc bank for the last 3months but haven't got any satisfactory resolution till date and my balances have been increasing, i am not working anymore due to frequent health issues and have spoken to many supervisors and managers with your collection team.

I have been requesting to release the lean from my debit account and keep getting calls from your team to make a payment, i have clearly mentioned about my health issues to various people still they are incompetent to pass on the same information on records, request you to help me in settling the account and getting rid of the harassment i am going through from the last 3months.

Your quickest action towards the same will be highly appreciated. Below are my contact details.

Jeetender kumar. H
[protected]

Recently i have noticed that payzapp is charging 2% of service charge with gst 18 % for the amount which you transfer from payzapp to your bank account. Example, if you send rs. 5000 to your bank, then you will be charged rs.100 service charge and rs.18 as gst totally rs 118. So it is waste o[censored]sing this payzapp.

And they not even provided pre intimation to me, otherwise i haven't loaded my money into that app.

Please be aware about this. Date 14 nov 2017

I asked for a refund from payumoney which was initiated on 6 november and i got the confirmation mail for the same.
Payment id :[protected]
The refund proceess usually takes 3-5 working days. However, the amount is still not credited to my bank account.
When i contacted payumoney again, they provided me with an arn number
74678447311000002736091. Am not getting any response from the bank end.
My hdfc customer id:62742440

Card unload
Dear team,

Please help me asap as i have transferred rs 5000 from payzapp a/c which was transferred successfully but after few hours it was showing card unload and my money is not my a/c.

I have also sent mail to payzapp support which is not replied yet, and customer care is always busy.

Transaction id:[protected]
Transaction date: november 2nd

Mywallet id - [protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 5413 without my concern on date:04/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 1353577
Name :- angirka sampath rao
Credit card number ending :- 5413

Nitesh estates had launched a project nitesh british columbia in bangalore. They had opened an escrow account in hdfc bank

A/c number :[protected]. (Kasturba road bangalore)

We were asked to pay the funds to this escrow account. We paid around 10lacs in 2013 & 2014.

Now the project is cancelled in june 2017. We have not yet got our money back.
Can they withdraw all the amount from this escrow account, if yes then how come hdfc bank allowed it?
Are they no audits in hdfc escrow accounts?

Even after choosing dnd from hdfc bank site, i still get the call for personal loans and credit cards.. This is really frustrating. If you doesnt care about choosing dnd option then why you kept it!

Surprisingly its just hdfc who is calling even after i activated dnd and rest of the banks stopped calling me.

Last call i got from [protected] - after 11th day from activating dnd. You guys are really making my life miserable.

I, shourya singh, a citibank card holder on 12/11/2017 (12th november) i received a message from citibank that an amount of rs. 10, 000/- had been withdrawn from by citibank account of which i am unaware.
*i visited the hdfc bank atm booth near my home in sector -14 huda market, gurgaon on 12/11/2017. The atm booth has 3 atm machines.
*i entered the atm room at around 3:15 p. M. And went to the interior most machine for withdrawal of an amount of rs. 2500/-. When i entered i noticed a man wearing a red shirt already standing inside the booth.
*when i proceeded to insert the card into the atm machine, while inserting the debit card, the slot for insertion seemed to be jammed and afterwards the machine did not respond.
*the man who had been already standing informed me that the machine was not working and asked me to withdraw from the first machine in the row (He was standing facing the first machine). Assuming that the machine would not respond i took my card and went on to withdraw from the first atm machine.
*during the time i was withdrawing from the atm machine, the man was standing behind me. Initially i tried to withdraw rs. 2500 from the atm, the man saw my transaction amount and told me that the machine is dispensing only 2000 rs. Notes. So, i changed my withdrawal amount to 4000 rs. And completed the transaction at 3:17 p. M.
Afterwards, i received a message that an amount of rs. 10, 000/- has been debited from my account from the same atm booth at 3:20 p. M.
*i fail to understand why was a man allowed to stand inside the booth to watch any person's atm pin and transaction amount. Also, there was no indication that the machine was not functioning properly.
*from my understandings the man saw my atm pin and then went on to withdraw from the machine which was not responding in the beginning (Which he had jammed purposefully).

I opened demat account in the month of august - 2016. It got disabled 6 months back. I got a letter from hdfc securities - to sumbit my kyc form. I have submitted twice but the account is still disabled. I also approached my sr. Relational manager (Chennai) but he is asking me to pay rs 1299. The question is why should i pay again? The mistake is in your side. I would definitely say this is the worst trading portal in india.

Hi sir,

This is regarding a credit card that i have taken from you people, kindly ask your employees to learn how to speak to elders as there is a lot of abusive language, this is the number and name of the agent who keeps calling vinay kumar from hdfc [protected], now he is calling my office and abusive my hrs in my company, without a job i would not be able to pay so please take action or i will not make any payments to you people.

Nikhil khader is the name on my card, i dont have the card details.

Amount deducted from account while transferring amount to other account but same same is neither credited to transferred account nor refunded to my account also. Pl look into immdly and do the needful.

Account number : [protected].
Ifsc code : hdfc0001756.
Branch : bangalore.
Date of incident : 11/11/17.

Pl treat this as urgent it been already 5 days of the incident.

Hi,

I am ankit saluja and want to apply for hdfc credit card. I have applied 3 times online, and am trying to follow-up since last 15~20 days, but till date i have not received any update on my credit card status. I have tried to call on your customer care number for more than 20 times, but not able to reach the executive. Moreover, there is not application number on which i can follow-up. This is serious not acceptable from one of the biggest bank. I want to apply for the card, but after looking at my initial experience, i may have to re-think about my decision.in today's time, where we are getting number of calls from various banks to apply for credit card, this is my first experience where customer has to follow-up with the bank for the credit card. I hope you understand my concern and awaiting for some quick positive action.

Best regards,
Ankit saluja
[protected]

I have transfer rs.5000 from payzapp to icici bank account before 10 days. Money is deducted from my account and didn't credited anywhere. I just called customercare[protected] didn't get any response and also i wrote email to payzapp also didn't get any response.

It seems like fraud or cheating from hdfc payzapp.

I requesting to you what can we do for refund our money,,, is there any government orgnization are controlling this such things?

My number is [protected]

Dear sir,
I had applyied to change my account no [protected] single to joint with my father.
Inspite of my several remiender bank employee didnot give satisfactory reply for my work. About 5 months has been passed but work was not done. Please look into the matter other wise will have no option to go higher authorities.
Regards
Surbhi jain

My account number is [protected]. I got very frustrated with the behavior of bibewadi hdfc bank employees as they are not converting my savings account into salary account even after submitting all the documents. I have submitted all documents before 7-8 months & they did not convert my account into salary account. When i got the deduction from my account i enquired to the bank and they told me that my company code is not updated yet. And after that again i re-submitted all documents there before 1 month and still these lazy people are not doing their work and they are giving me the reason for it that the machine for converting savings into salary account is not working. I am really worried if again i will get any deductions from my bank account because that people did not convert my account into salary yet.

Really got upset with these kind of behaviour from hdfc bank.

I have an account in payzapp with that my mobile number. For 10 days before i got an issue while withdrawing money 2000 from payzapp on the day 02.11.2017
Money was not credited to in my account and it is showing as card unload.
I have mailed many times in support team its not solve this issue and also called many times its only busy

Kindly solve my issue and credit my amount

My request

Date - 13.11.17 (From a series following a year)
Client id - xxxx 1931
Location - hyderabad
Incident - have been repeatedly requesting the bank for a statement of all
Transactions from 1.1.2017, cancellation of the card etc. But stony
Silence. Is being maintained
A series of collection calls began on 7.11.17, if payment pertains
To august - why were they silent all this while?
Request - a detailed reply to all my queries, including how the supposed
Penal interest was arrived at
No calls/threats to pay up till the queries are replied to - a week's
Time to study the reply.

How do i attach the documents?
Regards

Seshagiri rao, pvs
Email – [protected]@gmail.com

Enclosed
1. 3 letters to hdfc (1 file)
2. One pdf attachment (1 file)
3. Details of collection calls (1 file)

I have walked into the vazhuthacad hdfc branch, several times to close my account. Each time they send me off saying cant do or wont be able to do etc. They just refuse to close down the account. Finally i wrote down in letter & signed and submitted that i would like to close & surrender all passbooks, cards etc. The card that i hv been using had been inactive for more than years i hv told them tst and still refuse to shut it down. And still im getting messages from hdfc saying negative balance. Please look into the issue.