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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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M
mhammed nayaz
from Mumbai, Maharashtra
Nov 14, 2017
Resolved
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Address: Mysore, Karnataka, 570023
Website: Payzapp

I have transferred 5k from payzapp wallet to my sbi bank account. The transaction in payzapp wallet it shows like successful and amount deducted form wallet also but stil the amount was not credited to my bank account

Please sugeest me on this issue and refund my amount as soon as possible.

My wallet and contact no. [protected]

Regards,
Mohammed nayaz
Nov 16, 2017
Complaint marked as Resolved 
i got amount yesterday in my bank, just i waited for 5 days, as per PAYZAPP Suggest, that's it Thanks
HDFC Bank customer support has been notified about the posted complaint.
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    A
    ashishwork2002
    from Hyderabad, Telangana
    Nov 14, 2017
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500029
    Website: netbanking.hdfcbank.com/netbanking

    Hello,

    Issue still not responded from a past 14 days.

    No response nor proper resolution from the higher authority of hdfc bank himayathnagar hyd also.

    My ticket has been closed without response.

    I have done a recharge to my tata-sky on 1st nov, 2017 (12.10am) of rs400 but it has not been recharged to tata-sky but got deducted from account.
    I have done the recharge using mvisa pay through payzapp app.
    I have checked with the tata-sky team and they said they have not received it.

    Below are all the details:
    Data and time of recharge done - 1st nov, 2017 - 12.10am
    Payzap appp phone number - [protected] (Payzap linked hdfc a/c - [protected])
    Hdfc account money deducted from - [protected] (Akshay gir)
    Hdfc - cust id[protected]
    Tatasky subscriber id - [protected]

    I have sent the email earlier also but with no response from bank.

    Screenshots added.

    Ticket=134-350

    Request you to resolve this issue at the earliest.

    Thanks and regards

    Ashish gir
    Contact number : +91 [protected] / +91 [protected]
    Email : [protected]@gmail.com
    Hyderabad, india
    Dec 18, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 15, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

    Anay,
    HDFC Customer Service Assistance.
    Nov 17, 2017
    Updated by ashishwork2002
    I sent details on the link as well. Below are all the Details as well with all the registered complaints which I have got No Resolution
    PZ[protected]
    HBL=[protected]
    HBL=[protected]
    HBL=[protected]

    Screenshots added

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      A
      ash18na
      from Mumbai, Maharashtra
      Nov 14, 2017
      Resolved
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      Resolved

      Address: 400079

      I made a payment 2 my friend from tez mobile app but he didnt received the money instead of tht the amount went into ledger balance plzz clear tht as soon as possible 10 15 days bck also my 51 rs went into ledger balanve wht 2 do frm whr will i get my money back i personally thnk tht hdfc is a standard and beneficiary bank plzz look into ths matter coz i want 2 avail tht balance but i dont know wht 2 do
      Dec 17, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 16, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We note that the transactions are successfully processed from our end. For any further query on the status of the same, please check with the beneficiary Bank or Tez Customer Support.

      -Manoj
      HDFC Bank Customer Assistance
      I hve received my 151 back great
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        B
        BSG Siva
        from Chennai, Tamil Nadu
        Nov 13, 2017
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        Address: Chennai, Tamil Nadu, 603103
        Website: HDFCSEC.COM

        I thought of opening demat account with hdfc securities. They told demat account opening charges will be rs 1250. I further asked them whether they can sell shares without client consent. They told that they will sell the shares without client consent. I am worried about their reply. If they sell my shares and make loss what will be the solution?. Please clarify.
        HDFC Securities customer support has been notified about the posted complaint.
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          J
          jpurush
          from Cherthala, Kerala
          Nov 13, 2017
          Resolved
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          Resolved

          I loaded money (Rs.3000) from my icici credit card to payzapp wallet on 02.11.17at 7.35 pm. Rs. 3000 added my in my payzapp wallet. Then i transferred the money (02.11.17 at 7.43pm) to my iob saving account. But that transaction shows failed. After a few minutes payzapp wallet money deducted. This money not reverse to my icici bank credit card and iob account to till date. Payzapp wallet shows the following.

          Card unload
          Transaction status : success
          Transfer type : withdraw
          Txn. Id :[protected]
          Billed : yes
          Please refund my money in my wallet immediately.
          Dec 21, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 17, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          We would like to inform you that the IMPS Account Transfer done on 02-Nov-2017 of Rs.3, 000/- was failed. However, the refund has been credited to PayZapp wallet on 14-Nov-2017 and same amount was utilized for further transactions.

          For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free).

          Anay,
          HDFC Customer Service Assistance.
          Nov 17, 2017
          Updated by jpurush
          Thank you very much for your immediate action. I got my money with in 24 hours of complaint.
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            S
            Sharwan dhaka
            from Kachhwa, Uttar Pradesh
            Nov 13, 2017
            Resolved
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            Resolved

            Address: Jhajjar, Haryana

            Hi i am sharwan kumar and i want to know the reason why my cheque is bounced. My account no. Is [protected]. Please solve my problem fast. I will be thankful to you.
            I would be grateful to you. I am facing problem due to this cheque bounce. From many days i am in trouble. I know bank is very helpful and will solve my problem fast.
            Thanking you
            [protected]
            Sharwan kumar
            Bahadurgarh
            Haryana
            Dec 17, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 15, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            Please mail us at [protected]@hdfcbank.com along with the details of the cheque returned, account number from which the cheque was returned and your contact details for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail.

            -Bejoy
            HDFC Bank Customer Assistance
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              K
              kaushik makam
              from Udupi, Karnataka
              Nov 13, 2017
              Resolved
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              Resolved

              It's been 10 days and not yet received anything yet im trying to contact the customer care and there is no response from the customer care number. I have already made the payment and i dunno what's gonna happen. My reference number is hfr008240 and dunno whom to contact it would be better if i just get the refund i would take from a better provider who's customer care is better.
              Dec 20, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 16, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              Your request for issuance of fasttag is under process and will be dispatched in 5 working days.

              -Anay
              HDFC Bank Customer Assistance
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                G
                gmguru
                from Chennai, Tamil Nadu
                Nov 13, 2017
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                Address: 600017

                I have recharged my jio no. [protected] with 399 on 13th november through hdfc pay zapp. I have get message for successful transaction and amount deducted for same from my debit card but i have not get any recharge amount and also not get any successful recharge message on my mobile phone. Please solve my problem as soon as possible and refund my money asap

                Transaction details
                Amount - 399
                13 nov 2017
                Narration - pos 405988xxxxxx6817 pay zapp bill pay pos debit
                Cheque/ref. No.[protected]
                Mobil number – [protected]
                Email – gurav. [protected]@gmail.com
                Nov 13, 2017
                Updated by gmguru
                My email ID- gurav.[protected]@gmail.com
                Dear Customer,

                For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                Anay,
                HDFC Customer Service Assistance.
                I have recharged my Vodafone no. [protected] with 399 on 12 April through hdfc pay zapp. I have get message for successful transaction and amount deducted for same from my debit card but i have not get any recharge amount and also not get any successful recharge message on my mobile phone. Please solve my problem as soon as possible and refund my money asap

                Transaction details
                Amount - 399
                12 April 2020
                Narration - pos 097xxxxxx756 pay zapp bill pay pos debit
                Txn. id - [89544439]
                Mobil number – [[protected]]
                Email – [protected]@gmail.com
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                  A
                  avinash503
                  from Bengaluru, Karnataka
                  Nov 13, 2017
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh, 500081
                  Website: Hdfc payzapp

                  When i try to transfer my wallet money to bank account, the transaction got failed and money debited from wallet which is happend on 03-nov-2017.
                  I have sent an email on the same day and made a call to customer care, they saying that money will be refunded back to wallet in 5 days. But its been 10 days now and i did not get any response. Every time i call to customer care, it never connects and no response to emails.

                  I don't know, how i can take this to hdfc bank higher officials.
                  Dec 16, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 14, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                  Anay,
                  HDFC Customer Service Assistance.
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                    K
                    kumaratshc
                    from Mumbai, Maharashtra
                    Nov 13, 2017
                    Resolved
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                    Resolved

                    Address: 600096

                    Hi sir/madam,

                    I’m associated with this bank for the last 5 years. I have maintained the minimum balance. Again you guys deducted 4000. From last 4 months i did not check because i am staying in abroad so kindly check give me your reply asap. My account number [protected], r a puram chennai. Please refund the amount asap. They fore i request you to double check the account and refund the amount.

                    I want to continue to this account regular basis due to when compare to others bank hdfc is good all time.
                    Dec 27, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 16, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have taken up the matter with concerned team and will respond to you on your registered email id within 5 working days. The reference number for your query is[protected].

                    -Anay
                    HDFC Bank Customer Assistance
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                      T
                      Thirupathi Nerella
                      from Hyderabad, Telangana
                      Nov 13, 2017
                      Resolved
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                      Resolved

                      Hi dear the great hdfc bank,
                      I am writing this is with high priority problem for me which is happening every time,

                      There are below deductions from my account,
                      1 date:29/09/2017 @ inter-brn cash chg @ amount 177rs
                      2 date:29/09/2017 @ inter-brn cash chg @ amount 177rs
                      3 date:02/11/2017 @ 3rd party cash txn @ amount 177rs

                      My account number is : [protected]

                      Please solve this request and return back my amount 177+177+177.

                      If you won't solve this early i will take serious action against you.
                      Call [protected]@[protected] if you need more details regarding this.
                      Dec 23, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 17, 2017
                      HDFC Bank Customer Care's response
                      Dear Thirupathi,

                      As a one time service gesture, we have processed reversal of said charges which will be credited to your account in 5-7 working days. Please visit below URL in order to know about inter-branch transaction charge and third party cash transaction charge: https://www.hdfcbank.com/personal/products/accounts-and-deposits/salary-accounts/premium-salary-account?accordname=accordian2.

                      -Manoj
                      HDFC Bank Customer Assistance
                      Nov 18, 2017
                      Updated by Thirupathi Nerella
                      Hi Manoj,

                      thanks for reply.
                      Deductions made 177*3=531 right. How much amount I am going to get back ?
                      Verified Support
                      Nov 21, 2017
                      HDFC Bank Customer Care's response
                      Dear Thirupathi,

                      We understand that our branch official Ms. Sakshi Aggarwal has contacted you and addressed your concern. Incase of any pending issue, please contact her on [protected].

                      -Manoj
                      HDFC Bank Customer Assistance
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                        D
                        Dinakaraj
                        from Chennai, Tamil Nadu
                        Nov 13, 2017
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                        Address: Chennai, Tamil Nadu, 600023

                        I try to transfer to rs. 5000 to the axis bank account and the transaction failed stating the app error. But my wallet has been unloaded and i have stopped further transaction. I have tried calling to customer care but every time the customer care no is busy and they put to wait even for nearly 14 minutes. (Worst scenario). Worst of customer care no. I triggered a mail stating and providing all the transaction snapshots to them. I received only noreply mail but no one is there to answer for the query.

                        Ah! When i am writing this complaints. I have reached payzapp customer care executive through phone finally.

                        His name was hemanth. He asked for all details and finally said total hdfc bank payzapp systems are down always and asked me to call back one hour later.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          K
                          kumar.akkhi
                          Nov 13, 2017
                          Resolved
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                          Resolved

                          Address: Jaipur, Rajasthan, 302017
                          Website: HDFC.COM

                          Unknown transaction.
                          Hello,
                          Hdfc charges me total amount of rs. 177/- ref. No. Is mir[protected] and narration is - 3rd party cash txn inc gst 301017-mir[protected].
                          I don't know about these charges. The customer executive from hdfc didn't response on my mail as well.
                          Previously they charge total amount of 6000/- (Approx) which is still not resolved. Now i'm afraid for my money and for digital transactions.

                          Please help.
                          Dec 17, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 16, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days on your register e mail ID. Case is pending with Reference number for your query is[protected].

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            R
                            Rajesh Manchala
                            from Tadepallegudem, Andhra Pradesh
                            Nov 13, 2017
                            Resolved
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                            Resolved

                            Address: West Godavari, Andhra Pradesh, 534101

                            I have a saving account in hdfc bank. Recently my account has been blocked. I updated my kyc documents but my account has not unblocked. I complaint to home branch but there is no response. I also spoke to customer care they told me to submit kyc documents. I submitted my kyc documents to my home branch but there is no result so what should i do please give me advice for me
                            Dec 17, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 15, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have checked our records and found that your account number ending with 624 is in active status. There is no KYC due for updation as per our records.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              G
                              gangadhar d
                              from Hyderabad, Telangana
                              Nov 13, 2017
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500081

                              Please cancel my plan,

                              My plan details

                              Relation ship number: 1401424
                              Plan name: enhanced wa privilege single plan.
                              Mobile no: [protected]
                              My contact address: plot no:9/1, golden heights, sector 3, hi tech city main rd, huda techno enclave, hitec city, hyderabad, telangana 500081

                              Please cancel my above plan, revert back my money which cut from my credit card (Xxxx xxxx xxxx 7364)
                              Dec 14, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Nov 13, 2017
                              Updated by gangadhar d
                              my email: gangadhar.[protected]@gmail.com
                              Verified Support
                              Nov 13, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Anay
                              HDFC Bank Customer Assistance
                              Kindly unhold the amount on my account as I words with ur executive regarding all these things...
                              A/C no...[protected]
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                                G
                                GOLDNGOLD guntur
                                from Bapatla, Andhra Pradesh
                                Nov 13, 2017
                                Resolved
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                                Resolved

                                Address: Guntur, Andhra Pradesh, 522001
                                Website: Hdfcbank

                                Dear sir / madam,

                                            sir / madam, my name is.  p. Padmaja w/o — p. Srinivasa rao  my credit card no — is -  [-[protected] ]

                                I had already paid my credit card total  amount in 40, 000 in may  5 th,  but u sent a sms to my registerd mobile number yesterday the pending balance of rs  (-3300), at recent of 2 days before u send a sms of pending balance of rs — (4300)  why because  i do not use any trasnsition in my card from the month of may, sir  please check & reduce my credit card pending balanceÂ

                                Today i had deposit — 430 — of pending amount at what u send a urgent sms to my registered mobile no — ([protected])  i had paidÂ

                                But u not debited or not "autopay" the amount

                                U sent too chargesÂ

                                Pls reduce late payment chaqrges Â

                                So i want to continue my card, pls reduce that late payment charges  please do needful asap.

                                Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â thanking you sir,

                                Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â p. Padmaja

                                Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â ph. NoÂ

                                — original message —

                                From: "goldngold. Gnt"

                                Date:18/10/2017 7:29 pm (Gmt+05:30)

                                To:customerservices. [protected]@hdfcbank.com

                                Cc:

                                Subject: fwd:Â 'hbl=[protected]' fwd: sub ; - reduce my credit card charges

                                Hi sirÂ

                                Today u send a message for my registered number for pending balance of 430 to paidÂ

                                I already paid todayÂ

                                Plse check & reduce my pending balanceÂ

                                Dear sir / madam,

                                            sir / madam, my name is p. Srinivasa rao  my credit card no — is -  [-[protected] ]

                                I had already paid my credit card total  amount in 40, 000 in may  5 th,  but u sent a sms to my registerd mobile number yesterday the pending balance of rs  (-3300), already this month last 2 days u send a message of pending balance (4300) at this month at 3rd u debited amount of rs — (500+4518) total (5018) because  i do not use any trasnsition in my card from the month of may
                                But why u debited amount 5018
                                U sent too chargesÂ

                                Pls reduce late payment chaqrgesÂ

                                 plse reply this is 4th time complà int

                                So i want to continue my card, pls reduce that late payment charges  please do needful asap., & add my late charges at what you debited in my card

                                Â Â

                                Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â thanking you sir,

                                Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â p. Srinivasa rao

                                Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â ph. No
                                Dec 16, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Nov 10, 2017
                                Updated by GOLDNGOLD guntur
                                Hi sir/madam
                                My name is p. Padmaja w/o p. Srinivasarao
                                My card no — (Xxxx xxxx xxxx xxxx)
                                I had given irrepitive times complaints to u r hdfc credit card section
                                But no one is not responding
                                Not response from u r bank
                                Sir at 5th i had paid late pay credit card amount
                                From that month u do not send any sms or any emails to us for late payment charge
                                At last month u send a sms to my register no — [protected] amount pending of late payment charges of rs — 3300 & next week u send a sms of (430) to pay at urgent but u debited amount of rs — (500+4518) at my card total (5018)
                                Why sir u taken too charges to me
                                Plse check &
                                Please add my late pay charges & i want to continue my card
                                Please do needful to us asap
                                Thanking u sir / madam
                                P. Padmaja (Llb)
                                [protected]
                                Guntur (Ap)
                                Nov 10, 2017
                                Updated by GOLDNGOLD guntur
                                Please email us & needful to us ASAP
                                ADD MY LATE PAYMENT CHARGES AT WHAT U DEBITED IN MY CARD
                                Verified Support
                                Nov 13, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your comments expressed and confirm having responded to your email id on November 07, 2017. We request you to review the same and revert us via email to enable us to assist you further in this regard. The reference number for this interaction is [protected].

                                -Anay
                                HDFC Bank Customer Assistance
                                Nov 13, 2017
                                Updated by GOLDNGOLD guntur
                                We do not receive any emails
                                Please send
                                Verified Support
                                Nov 15, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is[protected]

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  D
                                  Dnyaneshwar Kolekar
                                  from Pune, Maharashtra
                                  Nov 13, 2017
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411042

                                  There is a transaction issue dated 3/11/2017.
                                  1201/- and 410/- rs transaction are done by me and i received sms for both
                                  This transaction from hdfc bank
                                  But 1515/- the transaction is not done by me and i am not received any
                                  Sms from hdfc bank. All these transaction are done on same date and same
                                  Petrol pump but only two transaction are done by me.
                                  Petrol pump name jyoti petroleum.
                                  Dec 17, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 14, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  we understand that you are not in agreement with the transaction incurred on your card account at M/s Jyoti petrol pump on 04/11/2017 for Rs1, 515.00 Kindly forward to us the completed customer dispute form duly signed by you to enable us to do the needful. You can download the form from the below link. https://www.hdfcbank.com/personal/form_centers/form_centers You may write to us and send the form to [protected]@hdfcbank.com and we shall assist you.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    A
                                    abhishekraj1997d
                                    from New Delhi, Delhi
                                    Nov 13, 2017
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana, 122015

                                    Hi there is an account in hdfc bank which is salaried account. Actually my concern is that from my account 29.50 rs has deduct two time for NWD without any information. So i want to refund that payment as soon as possible.
                                    Dec 25, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Nov 15, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Pls, mail us at [protected]@hdfcbank.com from your registered email id along with your account details, contact details and issue details for further assistance.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      A
                                      akshaychawla
                                      Nov 13, 2017
                                      Resolved
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                                      Resolved

                                      Hi,

                                      I have an hdfc credit ending with 4575 which is charged with an amount of rs 1299 towards oneassist membership fee. It was done without my knowledge and without any prior check with customer.
                                      I had not opted for oneassist while applying for credit card. Also, oneassist didn’t take any prior approval from me.

                                      Please cancel my membership and refund the amount at the earliest.
                                      Also i don’t want any such membership /subscription; in future as well.

                                      Email: [protected]@gmail.com
                                      Hdfc credit ending digits: 4575

                                      Thanks,
                                      Akshay chawla
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Akshay,

                                      Greetings from OneAssist...!

                                      We deeply regret for the inconvenience caused to you.

                                      As per your request, plan has been cancelled vide Service Request number 2558515 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                      Regards,

                                      Brijesh

                                      Team OneAssist
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                                        jayantabose077
                                        from Mumbai, Maharashtra
                                        Nov 13, 2017
                                        Resolved
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                                        Resolved

                                        Address: 400709
                                        Website: Consumer forum

                                        As a marketing sale person said free card but not given all clear information and toll me life time free card and 23 rupees transactions was decline till not refund to my account and said fill up the dispute form but why I fill up because I got a mail decline be transactions.
                                        Nov 13, 2018
                                        Complaint marked as Resolved 
                                        i call help line clearly inform not refund gst because late payment with gst applicable but before due date i call help line and ask to my statement but agent inform next month your bill genrate not this month so i not pay any amount after that i call help line my finane chrges reverse not gst but gst goverment charge i know so this amound refund to hdfc bank.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Nov 14, 2017
                                        Updated by jayantabose077
                                        Why without checking update complain resolve Hdfc bank forward a dispute transaction form but why I every time fillup the form because dispute and decline transactions is any tger so I again inform is wrong and illegal quickly solve my problem
                                        Nov 14, 2017
                                        Updated by jayantabose077
                                        Dispute and decline transactions is another
                                        Nov 13, 2018
                                        Updated by jayantabose077
                                        Hi team till not reverse my gst charge and i many time call help line he people said gst not reverse because goverment charges but i inform your agent wrong information given so charges applicable so kindly paid because is a bank fault so bank pay the amount till not reverse. my number [protected]
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