[Resolved] HDFC Bank — cancellation of one assist membership

[Resolved] HDFC Bank — cancellation of one assist membership

R Ragesh Tharal

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1808 without my concern on date:09/04/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/- Oneassist relationship number :6684030 Name :- ragesh t Credit card number ending :- 1808 Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Ragesh, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Ragesh, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. You shall hear back from us within 2 - 3 working days. We appreciate your patience in the meantime - Nitesh, Team OneAssist.

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Ragesh, As per the update received from our team, our executive spoke to you. As requested, your membership cancellation is processed and refund for the same will be credited in your account within 4-5 working days - Swarali, Team OneAssist.