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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 449

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R
Rahman121
Apr 12, 2020
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The Bank has charged me Rs 884.62 for Depository charges on Demat account which isn't used by me ever. Please take the needful action or let me know what needs to be done from my side. Reference Number as provided by the bank is
58206493.
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    P
    Pratima Patil
    Apr 11, 2020
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    Address: Pune

    Hi team, I am a HDFC account/credit card/debit card holder. My name is Pratima Deepak Patil. I have got a message of RS.999 spent from my credit card for AMAZON1258399 at 4:59pm today-11/04/2020..
    I did not do any transaction of rs. 999.
    My registered mobile number is: [protected].
    +1 photos
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      Shriyank Bhargava
      Apr 11, 2020
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      I have purchased clothes from blackberry retail store (Kanpur). HDFC was offering 7.5% cashback during that time within 90 days. Its more than 100 days now I have not received any cashback.

      purchase date:[protected]
      ref no: [protected]
      Bill amount: 23990
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        M
        Mama20
        Apr 11, 2020
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        Cancellation of one assist membership
        I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0024 without my concern on date:04.04.2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

        Oneassist relationship number : 6638104
        Name :- ratikanta parhi
        Mobile no. :- [protected]
        Credit card number ending :- 0024
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Ratikanta Parhi, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Nitesh, Team OneAssist.
        Dear Ratikanta Parhi, As per the update received from our team, our executive spoke to you. As requested, your membership cancellation is processed and refund for the same will be credited in your account within 4-5 working days - Swarali, Team OneAssist.
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          N
          Nitish Kr Goel
          Apr 11, 2020
          Resolved
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          Resolved

          Dear sir,
          With due respect i am here to inform you that i need noc for my two wheeler above mention which was hypothicated to centurion bank of siliguri on[protected]
          As i had lost my registration certificate (Rc) and need noc from the mentioned bank to recollect rc certificate from rto

          So, it will be helpful for me for the recollection of rc certificate

          Thanking you in anticipation

          Your trully

          Jagdish rai goel
          Email [protected]@yahoo.in
          Ph;[protected]
          +3 photos
          May 14, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 13, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the required details along with the loan account no. and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Preethi
          HDFC Bank Customer Assistance
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            R
            raviatri
            Apr 11, 2020
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            Address: Delhi

            I have bought my iphone11 with hdfc bank credit card on 03/11/2019 from reliance digital ambience mall vasant kunj delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 17, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to share the charge slip to enable us to assist you. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the charge slip.

            -Zubin
            HDFC Bank Customer Assistance
            May 04, 2020
            Updated by raviatri
            Where to find the reference number TT? I also mailed [protected]@hdfcbanck.com. Here I am attaching the bill please go through it and provide me solution for that. And you can contact me at my mobile [protected] and my email id:- [protected]@gmail.com
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              K
              khalid mir
              Apr 11, 2020
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              The due date for my credit card monthly bill is 11th of every month. I paid my bill yesterday on 10th April but the money got deducted from my account again today on 11th April. Kindly reverse my transaction.
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                O
                onikhil50
                Apr 11, 2020
                Resolved
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                Resolved

                I have bought my iphone11 with hdfc bank debit card on 03/12/2019 in pune maharashtra. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                May 13, 2020
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 11, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction and offer details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  Y
                  Yashprit
                  Apr 11, 2020
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                  I have bought my iphone11 pro max with hdfc bank debit card on 11/12/2019 from ivenus vadodara. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Due to covid 19 not being able to connect with the store. Hope this issue gets resolved and cashback will be credited as soon as possible.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 11, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Apr 11, 2020
                  Updated by Yashprit
                  Where can i find the reference number. Please let me know.
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                    S
                    simuagwl
                    Apr 11, 2020
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                    I had purchased my Iphone XR on 6/01/2020 from Aptronix, Sarath city mall, Hyderbad on which I was supposed to get a cashback of Rs. 5000 by March end.
                    I have still not received the same.
                    Please help
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                      A
                      Ariya Das
                      Apr 11, 2020
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                      Hi team,

                      I have been a loyal hdfc customer for the past 7 years and i randomly have got charged a new debit card and an annual fee of rs. 885 ; i did not apply for a new card nor did i sign up for a debit card with such a high annual fee.

                      I have attached screenshots for your reference. I want this amount back in my account in the next 2 business days or i will escalate this complaint into a lawsuit.

                      I will also contact the local government regarding this fraud of charging customers this “debit card annual fee” and make sure that they audit this practice since other people have complained as well.

                      Please reverse this transaction immediately and i will not escalate this any further.
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        V
                        viru.malagi
                        Apr 10, 2020
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                        Resolved

                        Hello hdfc team

                        I have applied for emi moratorium for my two personal loan emis

                        But this month i. E on 07.04.2020 emi amount is debited from my account.

                        Loan account & emi moratorium request reference number given below for your reference

                        Loan account number : 63979126 & 96303773
                        Reference numbers : dmo[protected] & dmo[protected]

                        Please check & revert back/refund.

                        Thanks,
                        V. K. Malagi.
                        +1 photos
                        Apr 20, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 12, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Thank you for writing to us. In case, details provided by you were accurate and your EMI moratorium request has been successfully registered, we will refund the EMI deducted by 17th April 2020. Thank you for your patience. Stay Safe. Bank from Home!
                        For further information please visit: bit.ly/2UQCPe7.

                        -Amitha
                        HDFC Bank Customer Assistance
                        Apr 18, 2020
                        Updated by viru.malagi
                        Today is 18.04.2020 and deducted EMI is not yet credit. Please check & revert.
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                          A
                          Anmolsharma_95
                          Apr 10, 2020
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                          Resolved

                          Address: Vikas Marg, near Hira sweets, opposite metro pillar number 42, Laxmi Nagar, New Delhi

                          I have bought my i phone xr with hdfc bank debit card on 08/12/19 from iadvance laxmi nagar new delhi as mentioned by hdfc bank (To receive cashback of 5000 within 90 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apple store also, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                          Kindly help me with this.
                          +1 photos
                          May 19, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 18, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you within 6 working days.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            V
                            venkadasala pathi
                            Apr 10, 2020
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                            Resolved

                            emi auto debited even after paying the same through net banking

                            Address: KOVILPATTI

                            My account is auto debited for an amount of rs.11125/ for personal loan ac number 5954082" though the same is paid through netbanking because the bank did not debit due amount on due date. So i paid my dues next day by using payment of overdue option. Kindly refund the amount of rs.11125/ that is paid in excess of emi amount to my savings account.
                            Due amount 11125
                            Due date 7/4/2020
                            Name venkadasalapathi g
                            Savings...
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                            S
                            Sonam mehriya
                            Apr 10, 2020
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                            Resolved

                            Cancellation of one assist membership
                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 9737 without my concern on date:26/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Sonam, We are sorry for the inconvenience caused. Please provide your registered contact number or membership id on the given link - http://survey.webengage.com/ws/~1qq44ps and we shall process your request - Nitesh, Team OneAssist.
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                              R
                              Rehan Nigotia
                              Apr 10, 2020
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                              Resolved

                              I bought an iphone 11 on november 20, 2019 and haven't recieved cashback as of yet.. It is april 10, 2020 which is almost 6 months and as per the cashback scheme it was supposed to be credited in my account within 120 days.. Kindly look into it as retailer is also telling me to speak with bank and bank is not being much cooperative in this subject.
                              +1 photos
                              May 15, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 13, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Anusha Puli
                                Apr 10, 2020
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                                My train tickets have been automatically cancelled because of the lockdown. Paytm customers say they have processed refund to hdfc bank already. They have initiated the process on April 1st and asked me to contact the bank. I havent received my amount yet.
                                Contact [protected] for any more info
                                +1 photos
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                                  S
                                  Sai Charan sabbi
                                  Apr 10, 2020
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                                  Resolved

                                  Hello team,

                                  I dint opt for any moratorium in hdfc and emi need to deducted on 07th of april 2020 however it dint happen, and it did reflect as outstanding emi in my online banking under loan section.

                                  As a reason i had paid my emi online on 09th of apr 2020 and the same was reflecting in the e statement, however again the emi got auto deducted on 09-apr-2020 again.

                                  Can you please confirm what is the reason behind that.

                                  My loan no is 60237790 for your reference.

                                  Thanks and regards
                                  Charan
                                  +1 photos
                                  Apr 17, 2020
                                  Complaint marked as Resolved 
                                  I Just got a call from Mr Ravi Teja from HDFC seethamadhara Branch Vizag and he mentioned the the EMI deducted amount will be credited back to my account post 20th of this month. I thank Mr Ravi Teja for taking the initiative and solving my issue in this peak time . Thankyou HDFC
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    B
                                    Balram4545
                                    from Behror, Rajasthan
                                    Apr 10, 2020
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                                    It is showing a hold of around 8000 in my account for revenue
                                    What kind of hold is this, need complete explanation or will be filing a complaint in consumer court,
                                    +1 photos
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                                      S
                                      Sandeepgoyal603
                                      Apr 9, 2020
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                                      I have a cancer care policy from hdfc life, his premium was rs 1825 yearly,
                                      After 1st premium i study in detail about policy feature, i am not satisfied with policy, so i decide that i will not pay 2nd premium of policy
                                      That's why i visit in hdfc life office for deactivation of policy, he said please sign mendate deactivation form after that amount will not debit from your account, i sign it and submit it, after that auto debit facility remove from my policy no 90917011, i got msg at that time for successfully deactivation of auto debit

                                      But after 10 month on dated 29 march 2020, amount of rs 1825 again debit from my savings bank account. I complain it to hdfc life service team.. They clearly mail me that. Your amount is adjusted in your policy we can not refund it
                                      My question is when i already submit request for auto debit deactivation then how can hdfc life debit my account who will authorize to hdfc life, and after complaint they clearly said we can not refund it,
                                      Then why i sign auto debit form.
                                      Request you to please help in refund my money
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Apr 13, 2020
                                      Updated by Sandeepgoyal603
                                      I am not able to understand meaning of your comment, ,
                                      Protected @hdfclife.com
                                      Is it mail I'd ?
                                      Should I complaint on it?
                                      Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
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