HDFC Bank Complaints & Reviews

I have ordered food from zomato but the order was cancelled and it has refunded my money but it is not credited in my account. It is already more than 15 days. Zomato informed that they have refunded to my bank and this is my reference number 75503720089039202079090. But the amount is still not credited to my account. I need my money back.

Kindly act as soon as possible

Apr 16, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

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Address: Lucknow

I have bought my iphone11 with hdfc bank debit card on[protected] at ganpati mobile, ashok marg, lucknow. (Tid:[protected]. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end), i haven’t received my cashback till now, it is more than 120 days. I have asked in ganpati mobile, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. Request to kindly take an appropriate action to make cashback for the said transaction pl asap.

May 16, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the required details along with the offer details, transaction details, and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Preethi
HDFC Bank Customer Assistance

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Address: Palghar

Hello,

I have bought iphone11 pro with hdfc bank credit card on 06/12/2019 from unicorn infosolution pvt. Ltd. (Authorized apple seller) in andheri - west, mumbai.
As mentioned on transaction slip by hdfc bank (To receive cashback of 6000 within 120 days from the transaction month end) but now it's almost 120 days over & i haven’t received my cashback till now. I have asked the seller, they said to check with bank.

I hereby request you to kindly do check this issue gets resolved and credit my cashback at earliest.

Regards,
Ashish

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Apr 14, 2020

Updated by ashishkkrn To complete the requisite details, require Complain reference number.

plz help with it.

Apr 20, 2020

Updated by ashishkkrn Awaiting your revert.

May 06, 2020

Updated by ashishkkrn Hello HDFC Bank,

You guys are not bother to resolve customer's issue rather than to focus on cross selling your products.

Please do need this on priority.

Regards,
Ashish

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I have purchased iphone 11 on date 09/12/19 from imagine apple store Hyderabad and was entitled for 6000 cashback, its been more than 4 months and i have not received cashback for the same i did write an email to the customer care but no update so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution

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I had purchased an iphone 11 using hdfc cashback 6000 offer
The offer stated that within 90 days the cashback will be credited in the bank account but it's already 128 days yet i have not received the cashback and hdfc helpline are not providing sufficient details.

Please let me know when i would recieve my cashback.

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I made an online transaction with my debit card to olymptrade.com on 10 apr 2020 of $100. After a couple of days, i see that the same amount has been deducted again with the narration saying "mctf[protected]xxxxxx4605 ex*wallfort with out cheque/ref. No. I contacted the original beneficiary and they are unaware of any such transaction triggered from their side. I want to understand why this and to want a refund asap. I see this forum has...

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Address: nagpur

I am a hdfc bank credit card holder. The bank has auto debited rs.1899/-from my credit card number ending with 6261 without my concern on date:13/03/2020 i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-
Now bank debiting money from my saving account in the form of emi.
Total amount from credit card : 1899/-
Emi from my saving account : 769/-

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 14, 2020

Dear Suresh, We are sorry for the inconvenience caused. Please provide your registered contact number or membership id on the given link - http://survey.webengage.com/ws/~1qq44ps and we shall look into the matter - Swarali, Team OneAssist.

Reply

suresh budekar's [Complaint's author] reply, Apr 14, 2020

registered contact no. and and contact no has been updated on the given link

suresh budekar's [Complaint's author] reply, Apr 23, 2020

Hello,
From the date of complaint no action has been taken yet to cancel my one assist membership and not refunded debited amount..

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I have bought my iphone11 with hdfc bank debit card on 12/10/2019 in imagine tresor systems private limited. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month-end) i haven’t received my cashback till now, it is more than 120 days. I have asked in tresor systems private limited, they said to check with the bank. I hope this issue gets resolved and cashback will be credited as soon as possible.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2020

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at - Grievance.[protected]@hdfcbank.com along with your account, contact, transaction details, invoice copy, and transaction chargeslip so that we can check and assist you on priority.

Note: Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback.

Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

We request your patience and support during these testing circumstances.

-Nadia
HDFC Bank Customer Assistance

Apr 27, 2020

Updated by Rajvir707 Hi Naida

The email address - Grievance.[protected]@hdfcbank.com is not a valid address.
We can't send emails to this email id.

Regards
Tushar

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Address: Barabanki

My ac no is [protected]
Hdfc bank has put my 4457.80 rs on hold.its impossibke to talk to customer service agent.why is this happening.kindly release .y amount asap as we need money in this crisis.

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Purchased macbookpro on 29122019 for price 113650 from idestiny ranchi on offer 7000 cashback, as the payment was from pos terminal via card the receipt clearly mentions 7000 cashback within 120 days which is still not credited, hope to receive cashback asap ...

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Address: HDFC dewas branch at malwa shehnai garden

This is the complaint about worst behavior by security guard "akil shaikh" at dewas branch hdfc. Due to corona virus safety precaution i pushed and pulled up the atm door by feet due to unavailability of hand gloves. He mis-behaved very badly and shouted at me 2 times during midnight at 12:40 am. Request branch manager to take action against him otherwise i will close all my hdfc accounts very soon.

He forced me 3 times to touch the atm door with naked hands and shouted very loudly and said not to touch the feets. I said i don't have gloves today and i can't touch the door because of corona virus safety precautions.

Complete incident is recorded in camera inside atm room. His name is akil shaikh and posted as security guard at atm room

Thank you

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Apr 15, 2020

Updated by Infoconic technologies sorry but i don't have any reference number and please don't make this complaint very complicated... please arrange a call back for me so i can share my live experience and incident .

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I

Infoconic technologies

Apr 15, 2020

sorry but i don't have any reference number and please don't make this complaint very complicated... please arrange a call back for me so i can share my live experience and incident .

Reply

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I tried to debit 11184 from my atm card but the transaction was failed but I got a debit message then I got a unsuccessful transaction message on 09.04 now today I got a message that 11222 rupees debited from my account Mctf atw A/c XX7610
Atm number XXXXXX0433
I didn't used my card
Please help me
It's a very big amount

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Refund Reference #[protected] Amount inr 3170
Refund Reference #[protected] Amount inr 6975

Refund from Amazon. Processed on 4th April.
Still not credited to account

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I booked a ticket from Navsari to Palanpur.My money is debited but my booking is failed.Please I request you to refund my money.
Reference no.- GS11113467
Phone no.- [protected]
Email Id.- [protected]@gmail.com
Date of Journey.- 30/3/20.
I have sent them 10-11 emails & created more than 10 help tickets asking about my refund but you have given me no reply!!!very poor customer service.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Apr 14, 2020

Updated by harsh6147 I am not able to see the reference number.

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I booked a ticket from Navsari to Palanpur.My money is debited but my booking is failed.Please I request you to refund my money.Gsrtc is doing transaction through ur bank.
Reference no.- GS11113467
Phone no.- [protected]
Email Id.- [protected]@gmail.com
Date of Journey.- 30/3/20.
I have sent them 10-11 emails & created more than 10 help tickets asking about my refund but you have given me no reply!!!very poor customer service.

May 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I purchased Apple Watch and was eligible to receive the cashback of Rs 4000 within 120 days. But today its more than 124 days i haven't received a single penny.

Please help.

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BanksHDFC Banknot receiving otp on email
[Resolved] HDFC Bank — not receiving otp on email

8 Reviews
Luknow, India
SaurabhX9
Submit a Complaint
I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

Ps: this used to work earlier, i have had reset my ipin by this method twice earlier.

HDFC Bank customer support has been notified about the posted complaint.

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My name is Yashwant Singh nd Cancel Application form with HDFC life insurance . My Gmail id [protected]@gmail.com..
Policy is .. HDFC life click to protect 3 plus ... Is cancel ... Plz. Nd don't disturb me...any insurance company employee

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Address: Maharashtra Mumbai SION 400022

(1) please provide my refund
Sir i was booked ticket from confirmtkt my amount deducted my account but ticket not booked i called confirmtkt he took me call bank for cash back
(2) my amount dedicated from my account but not refund
My account no [protected]
My complaint no mume[protected]
My amount 2901+2901
Please help me for refund
Thunks

May 19, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2020

HDFC Bank Customer Care's response Dear Customer,

We note that the account number provided by you is incorrect. Please click on https://bit.ly/2Lzhyn3 and share your concern with us along with your correct account details and transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution and respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance

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Hi Team,

Could you let me know why amount 589.81 is onhold in my account.

It's been more than a month now it is showing as unhold.

I have not received any sms nor any communication regarding the same.

Kindly unhold it ASAP.

I don't see a real reason for such unhold that too for a month now.

May 22, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2020

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there are outstanding charges on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on the outstanding charges, we request you to visit your account branch.

-Zubin
HDFC Bank Customer Assistance

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