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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 449

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G
Git Esh Sheetal Ganpat
Apr 14, 2020
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Dear team,

I dobt know how they charg the amount of RS. mirevenue hold through gefu Amount if RS3021.43/- please look into it i dont know why they charg that much amount.
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    Shravan Kanajal
    Apr 14, 2020
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    transaction has been credited/reversed

    Ur transaction on HDFC Bank DEBIT/ATM Card ending 2960 for Rs. 6775.09 has been credited/reversed
    by www.oyorooms.c on...
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    Kamalteja Akurathi
    Apr 14, 2020
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    Address: Benz circle, Vijayawada

    I bought iPhone 11 on 13/01/2020 in bigc, Vijayawada.They said that cashback of 6000 will be credited after 90 days of purchase.But it’s been 92 days, the cashback not yet received.Please resolve my problem
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      mannat bhandari
      Apr 14, 2020
      Resolved
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      Resolved

      I had bought a new iPhone 11 on 04/12/2019 but I haven’t received the cashback yet. Its been more than 4 months now.
      I was expecting a cashback of 6000 until April first week but the amount hasn't been credited yet. The customer support email is invalid.
      I have the receipt of the purchase and I will share it once the complaint goes forward
      May 16, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 15, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        Akashshah26
        Apr 14, 2020
        Resolved
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        Hi,

        I would like to know about charges of 654.70 rs charged as MiREAVENUE HOLD THROUGH GEFU. The amount of 654.70 is in hold Position, due to Lock-down situation I can understand that it may happen in delay, request you to credit amount post Lockdown.Kindly review my account details and let me clarify for the same is it credited to my account, or debited (if any)? Give me detail clarification for the same.
        Jun 1, 2020
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 24, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered.
        Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch. Please feel free to write to us using below URL further assistance: https://bit.ly/3515T7e. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Zubin
        HDFC Bank Customer Assistance
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          Asif5670
          Apr 14, 2020
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          I have total outstanding 2, 70, 000. when i was go for settlement for bank one lakh ten thousand. 1, 10, 000 paid at time of date and remaining amount paid after the three months 7800. still iam getting legal notice.

          card number :- [protected]
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            S
            Subarna Mukherjee
            Apr 14, 2020
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            Resolved

            I had brought an iphone 11 from uni shop at pune in the month of december 2019. I was supposed to get 6000 cash back within 120 days but my april statement has come and don’t see any mention of the same. This is mine 4 installment and have not received the cash back.

            It was expected that the cashback would be come into mine account/cc by april statement.

            Contact num:[protected]

            Resolution:- process mine cashback which was promised while buying the phone.

            Can somebody look into it.

            Thanks
            May 7, 2020
            Complaint marked as Resolved 
            Received Cashback on 4th May 2020
            HDFC Bank customer support has been notified about the posted complaint.
            Apr 18, 2020
            Updated by Subarna Mukherjee
            Is there any update on the issue
            Apr 27, 2020
            Updated by Subarna Mukherjee
            Dear Team,

            Did you receive any update.

            Thanks
            May 07, 2020
            Updated by Subarna Mukherjee
            Received Cashback
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              N
              NishaRajput12
              Apr 14, 2020
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              Resolved

              I have ordered food from zomato but the order was cancelled and it has refunded my money but it is not credited in my account. It is already more than 15 days. Zomato informed that they have refunded to my bank and this is my reference number 75503720089039202079090. But the amount is still not credited to my account. I need my money back.

              Kindly act as soon as possible
              Apr 16, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 15, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

              -Bejoy
              HDFC Bank Customer Assistance
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                P
                P_Dhirendra
                Apr 14, 2020
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                Address: Lucknow

                I have bought my iphone11 with hdfc bank debit card on[protected] at ganpati mobile, ashok marg, lucknow. (Tid:[protected]. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end), i haven’t received my cashback till now, it is more than 120 days. I have asked in ganpati mobile, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. Request to kindly take an appropriate action to make cashback for the said transaction pl asap.
                May 16, 2020
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 15, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the required details along with the offer details, transaction details, and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Preethi
                HDFC Bank Customer Assistance
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                  ashishkkrn
                  Apr 14, 2020
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                  Address: Palghar

                  Hello,

                  I have bought iphone11 pro with hdfc bank credit card on 06/12/2019 from unicorn infosolution pvt. Ltd. (Authorized apple seller) in andheri - west, mumbai.
                  As mentioned on transaction slip by hdfc bank (To receive cashback of 6000 within 120 days from the transaction month end) but now it's almost 120 days over & i haven’t received my cashback till now. I have asked the seller, they said to check with bank.

                  I hereby request you to kindly do check this issue gets resolved and credit my cashback at earliest.

                  Regards,
                  Ashish
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 14, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Apr 14, 2020
                  Updated by ashishkkrn
                  To complete the requisite details, require Complain reference number.

                  plz help with it.
                  Apr 20, 2020
                  Updated by ashishkkrn
                  Awaiting your revert.
                  May 06, 2020
                  Updated by ashishkkrn
                  Hello HDFC Bank,

                  You guys are not bother to resolve customer's issue rather than to focus on cross selling your products.

                  Please do need this on priority.

                  Regards,
                  Ashish
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                    Reena reddy Gopidi
                    Apr 14, 2020
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                    I have purchased iphone 11 on date 09/12/19 from imagine apple store Hyderabad and was entitled for 6000 cashback, its been more than 4 months and i have not received cashback for the same i did write an email to the customer care but no update so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution
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                      R
                      Ravi Namdeo
                      Apr 14, 2020
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                      I had purchased an iphone 11 using hdfc cashback 6000 offer
                      The offer stated that within 90 days the cashback will be credited in the bank account but it's already 128 days yet i have not received the cashback and hdfc helpline are not providing sufficient details.

                      Please let me know when i would recieve my cashback.
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                        Abhinav Pachghare
                        Apr 14, 2020
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                        I made an online transaction with my debit card to olymptrade.com on 10 apr 2020 of $100. After a couple of days, i see that the same amount has been deducted again with the narration saying "mctf[protected]xxxxxx4605 ex*wallfort with out cheque/ref. No. I contacted the original beneficiary and they are unaware of any such transaction triggered from their side. I want to understand why this and to want a refund asap. I see this forum has a couple more complaints with the same description and issue as mine. The complaint has been resolved as well. I want an answer immediately.
                        May 24, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 22, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/2S0Ds4a with your account number, date & amount of transaction and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information

                        We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                        -Zubin
                        HDFC Bank Customer Assistance
                        Verified Support
                        Apr 22, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/2Lzhyn3 with your account number, date & amount of transaction and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information

                        We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          S
                          suresh budekar
                          Apr 14, 2020
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                          Address: nagpur

                          I am a hdfc bank credit card holder. The bank has auto debited rs.1899/-from my credit card number ending with 6261 without my concern on date:13/03/2020 i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-
                          Now bank debiting money from my saving account in the form of emi.
                          Total amount from credit card : 1899/-
                          Emi from my saving account : 769/-
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Suresh, We are sorry for the inconvenience caused. Please provide your registered contact number or membership id on the given link - http://survey.webengage.com/ws/~1qq44ps and we shall look into the matter - Swarali, Team OneAssist.
                          suresh budekar's [Complaint's author] reply, Apr 14, 2020
                          registered contact no. and and contact no has been updated on the given link
                          suresh budekar's [Complaint's author] reply, Apr 23, 2020
                          Hello,
                          From the date of complaint no action has been taken yet to cancel my one assist membership and not refunded debited amount..
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                            R
                            Rajvir707
                            Apr 14, 2020
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                            I have bought my iphone11 with hdfc bank debit card on 12/10/2019 in imagine tresor systems private limited. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month-end) i haven’t received my cashback till now, it is more than 120 days. I have asked in tresor systems private limited, they said to check with the bank. I hope this issue gets resolved and cashback will be credited as soon as possible.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 19, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Kindly email us at - Grievance.[protected]@hdfcbank.com along with your account, contact, transaction details, invoice copy, and transaction chargeslip so that we can check and assist you on priority.

                            Note: Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback.

                            Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

                            We request your patience and support during these testing circumstances.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Apr 27, 2020
                            Updated by Rajvir707
                            Hi Naida

                            The email address - Grievance.[protected]@hdfcbank.com is not a valid address.
                            We can't send emails to this email id.

                            Regards
                            Tushar
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                              ajeet10279
                              Apr 14, 2020
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                              Address: Barabanki

                              My ac no is [protected]
                              Hdfc bank has put my 4457.80 rs on hold.its impossibke to talk to customer service agent.why is this happening.kindly release .y amount asap as we need money in this crisis.
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                                vkn23
                                Apr 14, 2020
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                                Purchased macbookpro on 29122019 for price 113650 from idestiny ranchi on offer 7000 cashback, as the payment was from pos terminal via card the receipt clearly mentions 7000 cashback within 120 days which is still not credited, hope to receive cashback asap ...
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                                  Infoconic technologies
                                  Apr 14, 2020
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                                  Address: HDFC dewas branch at malwa shehnai garden

                                  This is the complaint about worst behavior by security guard "akil shaikh" at dewas branch hdfc. Due to corona virus safety precaution i pushed and pulled up the atm door by feet due to unavailability of hand gloves. He mis-behaved very badly and shouted at me 2 times during midnight at 12:40 am. Request branch manager to take action against him otherwise i will close all my hdfc accounts very soon.

                                  He forced me 3 times to touch the atm door with naked hands and shouted very loudly and said not to touch the feets. I said i don't have gloves today and i can't touch the door because of corona virus safety precautions.

                                  Complete incident is recorded in camera inside atm room. His name is akil shaikh and posted as security guard at atm room

                                  Thank you
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 14, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Apr 15, 2020
                                  Updated by Infoconic technologies
                                  sorry but i don't have any reference number and please don't make this complaint very complicated... please arrange a call back for me so i can share my live experience and incident .
                                  sorry but i don't have any reference number and please don't make this complaint very complicated... please arrange a call back for me so i can share my live experience and incident .
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                                    Satyampopli
                                    Apr 13, 2020
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                                    I tried to debit 11184 from my atm card but the transaction was failed but I got a debit message then I got a unsuccessful transaction message on 09.04 now today I got a message that 11222 rupees debited from my account Mctf atw A/c XX7610
                                    Atm number XXXXXX0433
                                    I didn't used my card
                                    Please help me
                                    It's a very big amount
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                                      Ssri80
                                      Apr 13, 2020
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                                      Refund Reference #[protected] Amount inr 3170
                                      Refund Reference #[protected] Amount inr 6975

                                      Refund from Amazon. Processed on 4th April.
                                      Still not credited to account
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