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Updated: Dec 16, 2025
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R
Ravi Namdeo
Apr 14, 2020
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I had purchased an iphone 11 using hdfc cashback 6000 offer
The offer stated that within 90 days the cashback will be credited in the bank account but it's already 128 days yet i have not received the cashback and hdfc helpline are not providing sufficient details.

Please let me know when i would recieve my cashback.
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    A
    Abhinav Pachghare
    Apr 14, 2020
    Resolved
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    Resolved

    money deducted twice by bank with "mctf" narratio

    I made an online transaction with my debit card to olymptrade.com on 10 apr 2020 of $100. After a couple of days, i see that the same amount has been deducted again with the narration saying "mctf[protected]xxxxxx4605 ex*wallfort with out cheque/ref. No. I contacted the original beneficiary and they are unaware of any such transaction triggered from their side. I want to understand why this and to want a refund asap. I see this forum has...
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    S
    suresh budekar
    Apr 14, 2020
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    Address: nagpur

    I am a hdfc bank credit card holder. The bank has auto debited rs.1899/-from my credit card number ending with 6261 without my concern on date:13/03/2020 i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-
    Now bank debiting money from my saving account in the form of emi.
    Total amount from credit card : 1899/-
    Emi from my saving account : 769/-
    HDFC Bank customer support has been notified about the posted complaint.
    View replies
    Dear Suresh, We are sorry for the inconvenience caused. Please provide your registered contact number or membership id on the given link - http://survey.webengage.com/ws/~1qq44ps and we shall look into the matter - Swarali, Team OneAssist.
    Reply
    suresh budekar's [Complaint's author] reply, Apr 14, 2020
    registered contact no. and and contact no has been updated on the given link
    suresh budekar's [Complaint's author] reply, Apr 23, 2020
    Hello,
    From the date of complaint no action has been taken yet to cancel my one assist membership and not refunded debited amount..
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      R
      Rajvir707
      Apr 14, 2020
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      I have bought my iphone11 with hdfc bank debit card on 12/10/2019 in imagine tresor systems private limited. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month-end) i haven’t received my cashback till now, it is more than 120 days. I have asked in tresor systems private limited, they said to check with the bank. I hope this issue gets resolved and cashback will be credited as soon as possible.
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 19, 2020
      HDFC Bank Customer Care's response       Dear Customer,

      Kindly email us at - Grievance.[protected]@hdfcbank.com along with your account, contact, transaction details, invoice copy, and transaction chargeslip so that we can check and assist you on priority.

      Note: Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback.

      Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

      We request your patience and support during these testing circumstances.

      -Nadia
      HDFC Bank Customer Assistance
      Apr 27, 2020
      Updated by Rajvir707       Hi Naida

      The email address - Grievance.[protected]@hdfcbank.com is not a valid address.
      We can't send emails to this email id.

      Regards
      Tushar
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        A
        ajeet10279
        Apr 14, 2020
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        Address: Barabanki

        My ac no is [protected]
        Hdfc bank has put my 4457.80 rs on hold.its impossibke to talk to customer service agent.why is this happening.kindly release .y amount asap as we need money in this crisis.
        +1 photos
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          V
          vkn23
          Apr 14, 2020
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          Purchased macbookpro on 29122019 for price 113650 from idestiny ranchi on offer 7000 cashback, as the payment was from pos terminal via card the receipt clearly mentions 7000 cashback within 120 days which is still not credited, hope to receive cashback asap ...
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            I
            Infoconic technologies
            Apr 14, 2020
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            Address: HDFC dewas branch at malwa shehnai garden

            This is the complaint about worst behavior by security guard "akil shaikh" at dewas branch hdfc. Due to corona virus safety precaution i pushed and pulled up the atm door by feet due to unavailability of hand gloves. He mis-behaved very badly and shouted at me 2 times during midnight at 12:40 am. Request branch manager to take action against him otherwise i will close all my hdfc accounts very soon.

            He forced me 3 times to touch the atm door with naked hands and shouted very loudly and said not to touch the feets. I said i don't have gloves today and i can't touch the door because of corona virus safety precautions.

            Complete incident is recorded in camera inside atm room. His name is akil shaikh and posted as security guard at atm room

            Thank you
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 14, 2020
            HDFC Bank Customer Care's response             Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            Apr 15, 2020
            Updated by Infoconic technologies             sorry but i don't have any reference number and please don't make this complaint very complicated... please arrange a call back for me so i can share my live experience and incident .
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            sorry but i don't have any reference number and please don't make this complaint very complicated... please arrange a call back for me so i can share my live experience and incident .
            Reply
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              S
              Satyampopli
              Apr 13, 2020
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              I tried to debit 11184 from my atm card but the transaction was failed but I got a debit message then I got a unsuccessful transaction message on 09.04 now today I got a message that 11222 rupees debited from my account Mctf atw A/c XX7610
              Atm number XXXXXX0433
              I didn't used my card
              Please help me
              It's a very big amount
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                S
                Ssri80
                Apr 13, 2020
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                Refund Reference #[protected] Amount inr 3170
                Refund Reference #[protected] Amount inr 6975

                Refund from Amazon. Processed on 4th April.
                Still not credited to account
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                  H
                  harsh6147
                  Apr 13, 2020
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                  I booked a ticket from Navsari to Palanpur.My money is debited but my booking is failed.Please I request you to refund my money.
                  Reference no.- GS11113467
                  Phone no.- [protected]
                  Email Id.- [protected]@gmail.com
                  Date of Journey.- 30/3/20.
                  I have sent them 10-11 emails & created more than 10 help tickets asking about my refund but you have given me no reply!!!very poor customer service.
                  +1 photos
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 14, 2020
                  HDFC Bank Customer Care's response                   Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Apr 14, 2020
                  Updated by harsh6147                   I am not able to see the reference number.
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                    H
                    Harsh Bond
                    Apr 13, 2020
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                    Resolved

                    I booked a ticket from Navsari to Palanpur.My money is debited but my booking is failed.Please I request you to refund my money.Gsrtc is doing transaction through ur bank.
                    Reference no.- GS11113467
                    Phone no.- [protected]
                    Email Id.- [protected]@gmail.com
                    Date of Journey.- 30/3/20.
                    I have sent them 10-11 emails & created more than 10 help tickets asking about my refund but you have given me no reply!!!very poor customer service.
                    +1 photos
                    May 15, 2020
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 14, 2020
                    HDFC Bank Customer Care's response                     Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      L
                      Lakshay Lakhanpal
                      Apr 13, 2020
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                      I purchased Apple Watch and was eligible to receive the cashback of Rs 4000 within 120 days. But today its more than 124 days i haven't received a single penny.

                      Please help.
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                        A
                        Asham07
                        Apr 13, 2020
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                        BanksHDFC Banknot receiving otp on email
                        [Resolved] HDFC Bank — not receiving otp on email

                        8 Reviews
                        Luknow, India
                        SaurabhX9
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                        I have to reset my net-banking pin. There are 2 options :

                        1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

                        2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

                        Ps: this used to work earlier, i have had reset my ipin by this method twice earlier.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Y
                          Ya SH
                          Apr 13, 2020
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                          My name is Yashwant Singh nd Cancel Application form with HDFC life insurance . My Gmail id [protected]@gmail.com..
                          Policy is .. HDFC life click to protect 3 plus ... Is cancel ... Plz. Nd don't disturb me...any insurance company employee
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                            S
                            Salahuddin1983
                            Apr 13, 2020
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                            Resolved

                            Address: Maharashtra Mumbai SION 400022

                            (1) please provide my refund
                            Sir i was booked ticket from confirmtkt my amount deducted my account but ticket not booked i called confirmtkt he took me call bank for cash back
                            (2) my amount dedicated from my account but not refund
                            My account no [protected]
                            My complaint no mume[protected]
                            My amount 2901+2901
                            Please help me for refund
                            Thunks
                            May 19, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 17, 2020
                            HDFC Bank Customer Care's response                             Dear Customer,

                            We note that the account number provided by you is incorrect. Please click on https://bit.ly/2Lzhyn3 and share your concern with us along with your correct account details and transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution and respond to you via e-mail.

                            -Zubin
                            HDFC Bank Customer Assistance
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                              V
                              Vaari Kumar
                              from Noida, Uttar Pradesh
                              Apr 13, 2020
                              Resolved
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                              Resolved

                              Hi Team,

                              Could you let me know why amount 589.81 is onhold in my account.

                              It's been more than a month now it is showing as unhold.

                              I have not received any sms nor any communication regarding the same.

                              Kindly unhold it ASAP.

                              I don't see a real reason for such unhold that too for a month now.
                              +1 photos
                              May 22, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 21, 2020
                              HDFC Bank Customer Care's response                               Dear Customer,

                              We would like to inform you that there are outstanding charges on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on the outstanding charges, we request you to visit your account branch.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                S
                                Shravzzz
                                Apr 13, 2020
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                                I took the cellphone of iphone on 30/12/2019, but after completing 120 days, I didnt received my cashback .Why is ir we need to contact cx care, Why the cashback wont auto credit it after completing 120 days
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                                  A
                                  AtulSharma91
                                  Apr 13, 2020
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                                  Address: HDFC bank

                                  Hi I have bought Iphone 11 with the HDFC card on 7Dec.2019 and i was promised that I will get cashback of Rs. 6000 within 120 days but today is 13April2020 and still I have not got any cashback .
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                                    M
                                    Mohan1314
                                    Apr 13, 2020
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                                    On today 13/04/2020 i was paying the corporation house tax for an amount of 3050 rs through hdfc netbanking. after submitting the OTP password the amount got deducted but the transaction was not completed. Kindly check and revert my amount back to my account.
                                    +1 photos
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                                      V
                                      vishalsinh chudasama
                                      Apr 13, 2020
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                                      without any subscription amount debited from my account

                                      Address: HDFC bank

                                      My 5000 rupees debit from my account for ACH D- BD-BANAYAN TREE-TIOZ4649175. I not need any company share ppease give my money back and without pin and password you can not debit from my account...
                                      +1 photos
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